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Infosys Opens First Philippine BPO Branch With Collaboration Platform From Cisco
MANILA, PHILIPPINES, Jul 21, 2009 (MARKETWIRE via COMTEX New s Netw ork) -- Infosys BPO Ltd., the business process outsourcing
(BPO) subsidiary of Infosys Technologies Ltd., recently opened its first BPO branch in the Philippines. The center features collaboration
technologies from Cisco (NASDAQ: CSCO), including Cisco(R) Unified Contact Center, w hich delivers intelligent contact routing, call
treatment, netw ork-to-desktop computer telephony integration (CTI), and multichannel contact management over an Internet Protocol (IP)
infrastructure. The center w ill support multiple clients in the technology industry.

Infosys' Philippines branch extends the global relationship betw een the tw o companies, w hich began in India in 2002 and now includes
six geographic delivery centers across the globe. "Cisco's relationship w ith Infosys is strategic in nature and crosses various business
organizations, providing tremendous synergies for both companies," said Mark Homan, Global Operations senior director at Cisco.

"The entire IT infrastructure is built on a Cisco platform and w e w ill continue to expand the center," said Madhusudan Menon, center
head, Infosys Philippines. "Through this project, Infosys BPO Philippines may emerge as one of the largest Cisco Unified Contact Center
implementations by the end of the year."

"The relationship betw een Infosys BPO and Cisco is good for the Philippines, as it brings w orld-class end-to-end order management and
customer services to the country. It w ill also give a boost to the BPO industry here and enhance the country's reputation in this area,"
said Stephen Misa, country manager, Cisco Philippines.

Cisco technologies used in the project include specific customer resource management (CRM) applications for customer order
management, the Cisco Unified Communications suite, including the Cisco Unified Contact Center and Cisco WebEx(TM), Cisco Unified
Intelligent Contact Management, Cisco Unified Web Interaction Manager, and various w orkflow -processing tools, as w ell as Cisco
routing and sw itching products.

Infosys BPO recently w on the 2008 Six Sigma and Business Improvement Aw ard for Organizational Business Improvement in
Transactional Services at the Third Annual Global Lean, Six Sigma & Business Improvement Summit held in Orlando, Fla. This year,
Infosys' ranking rose from fifth to fourth in the FAO Enterprise Provider Bakers Dozen survey.

About Infosys BPO

Infosys BPO Ltd., the Business Process Outsourcing (BPO) subsidiary of Infosys Technologies Ltd., w as set up in April 2002. Infosys
BPO focuses on integrated end-to-end outsourcing and delivers to its clients through reduced costs, ongoing productivity improvement,
and process reengineering.

Today, Infosys BPO is ranked among the leading BPO companies in India by NASSCOM, Dataquest, the International Association of
Outsourcing Professionals, Red Herring, FAO Today, NelsonHall, and others. Infosys BPO has offices in India, the Czech Republic,
China, Philippines, Poland, Bangkok and Mexico.

About Cisco

Cisco (NASDAQ: CSCO) is the w orldw ide leader in netw orking that transforms how people connect, communicate and collaborate.
Information about Cisco can be found at http://w w w .cisco.com. For ongoing new s, please go to http://new sroom.cisco.com. Cisco
products are supplied in the Philippines by Cisco Systems International, BV, a w holly ow ned subsidiary of Cisco Systems, Inc.

Cisco, the Cisco logo, Cisco Systems and Cisco WebEx are registered trademarks or trademarks of Cisco Systems, Inc. and/or its
affiliates in the United States and certain other countries. All other trademarks mentioned in this document are the property of their
respective ow ners. The use of the w ord partner does not imply a partnership relationship betw een Cisco and any other company. This
document is Cisco Public Information.

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Media Relations:
William Oei
Cisco
+65-63175555
loei@cisco.com

Analyst Relations:
Huey Miin Leong
Cisco
+65-63175650
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SOURCE: Cisco

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