END-USER EXPERIENCE AS THE MEASURE OF SERVICE EXCELLENCE QUALITY TESTING SOLUTION SHEET Anite Finland Ltd offers advanced and cost-effective solutions for voice, video streaming, and video call quality measurements on the air interface of CDMA/GSM/WCDMA/TD-SCDMA/UMA networks. Each solution not only provides you with all the relevant quality metrics, but also produces a complete set of IP, network and application level metrics, ensuring that the reason in the air interface for less than satisfactory Mean Opinion Scores (MOS) can always be found.Anite RAPID AND EXTREMELY ACCURATE VOICE QUALITY ASSESSMENT Nemo Outdoor™ Voice Quality Solution enables mobile-to- mobile and mobile-to-fixed up and downlink voice quality measurements based on PESQ, the ITU P.862.1 compliant Perceptual Evaluation of Speech Quality algorithm provided under license by Psytechnics. PESQ.is an objective, intrusive (active) testing technique that ensures rapid and extremely accurate voice quality assessment. Psytechnics is the industry leading provider of software solutions for assessing and managing QoE for real-time voice and video. The basic measurement principle is the transmission of a reference speech sample through the system to be assessed and the evaluation of the deteriorated output signal. The estimation of the MOS is performed by applying a psycho-acoustical model of the human audio perception both on the received and the reference signal and comparing the results of the model. The PESQ score is calculated offline by comparing the original and the degraded sample files. i Sere ET Nemo Autonomous™ and Nemo Handy™ Voice Quality Solutions enable mobile-to-mobile and mobile-to- fixed uplink voice quality measurements based on PESQ and downlink based on Psytechnics’ PSM Mobile algorithm. PSM Mobile is an objective, non-intrusive (passive) testing technique which correlates very accurately with PESQ because it utilizes the Psytechnics database of 220,000 subjective votes. PSM Mobile offers a sophisticated identification system which has been designed to cover a wide variety of speech distortion and degradation classes, and to predict their impact on the subjective quality of the speech stream as perceived by human perception. PSM Mobile is a lighter and faster version of ITU P.563, predicting a Listening Quality MOS in a similar way to P.563. NCMOAnite WE STRIVE TO DELIVER EXCELLENCE THROUGH QUALITY ‘compare toga ne deed iat ample a here uo ‘Stobart n Nene Ousuer ‘ddan nttore Osaer Fixed-to-mobile, mobile-to-mobile and simultaneous mobile-to-mobile VQ measurements with Nemo Outdoor Nemo Video Streaming Quality Solution enables the measurement of video streaming quality with Nemo Outdoor, Nemo Autonomous and Nemo Handy based on Psytechnics’ Video IP Monitor algorithm PVI. PVI is a non-intrusive, non-reference method for measuring video quality by analyzing the video stream IP packet flow. The characteristics of the IP stream, such as packet loss and jitter, and the behavior of the jitter buffer and the error concealment algorithm in the terminal are used to assess the MOS score. Properties of the stream, such as video format and bandwidth, are also taken into account. IP and network level diagnostics are also recorded to pinpoint reasons and problems behind the MOS score. Im ET Laptop: based end-to-end video streaming quality measurements ‘with MOS and a complete set of IP and network level metrics CER y Ce ee ee RU See USE Rou rc BUR’ ed ‘Automated long-term end-to-end benchmarking of video NA eeu eG Ce rd Dee ee ued OR Ce ee free ee kT en ee aed Nemo Video Call Quality Solution enables the assessment of the quality of video calls with Nemo Outdoor based on VQI, Anite’s Video Quality Index algorithm. VQ is a non-intrusive, proprietary algorithm designed for measuring the downlink video quality of video telephony calls. It has been designed upon the fact that most of the video quality degradation is caused by errors in data transmission. VQI is calculated in real-time during measurement with Nemo Outdoor, and stored into the log file along with standard network parameters and signaling information. VQ algorithm is based on H.233 metrics, including H.233 Frame Error Rate (FER) and H.233 frame rate monitored from the 3G-324M protocol stack of the handset. Subjectively graded video material, collected in extensive test campaigns in various live 3G networks, has been compared to H.233 metrics to build an algorithm that translates these errors into a video quality index value, NCMO