Professional Documents
Culture Documents
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134 USA
July 2010
208-10641-01
v1.0
Trademarks
NETGEAR and the NETGEAR logo are registered trademarks, and Smart Wizard is a trademark of NETGEAR. Inc.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product
names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.
2
Contents
Contents iii
Checking the Internet Service Connection ...................................................................... 31
Obtaining an Internet IP Address .............................................................................. 31
Troubleshooting PPPoE ............................................................................................ 32
Troubleshooting Internet Browsing ........................................................................... 33
Troubleshooting Connectivity Using the Ping Utility ........................................................ 33
Testing the Path from a PC to Your Router .............................................................. 33
Testing the Path from a PC to the Internet ................................................................ 34
Technical Specifications ..................................................................................................... 37
Default Configuration Settings ......................................................................................... 37
Restoring the Default Password and Configuration Settings ........................................... 40
Related Documents ............................................................................................................. 41
Registration and Certifications........................................................................................... 43
Contents iv
Getting to Know Your Wireless Router
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the product for repair.
Reset
Factory
Settings
button
Figure 1
3. Place your router in an area suitable for installation (near an AC power outlet and accessible to
the Ethernet cables for your wired computers).
Hardware Features
Before you install and connect your router, take a moment to become familiar with the front and
back panels of the router—especially the LEDs on the front panel.
1 2 3 4 5 6
Figure 2
The front panel has seven status lights that you can use to monitor and verify various conditions.
There are also two switch buttons on the right (or at the top if the router is in its stand). The status
lights are described in Table 1, and the switch buttons in Table 2.
Table 1. Status Light Descriptions
1. Power/Test Solid Amber The unit is starting up after being powered on.
Solid Green The unit startup has completed; the unit is ready.
Off Power is not supplied to the router.
2. Internet Off No Ethernet cable is connected to the modem.
Solid Amber The Ethernet cable connection to the modem has been detected.
Solid Green An IP address has been received; ready to transmit data.
3. LAN Solid Green The LAN port has detected a 100 Mbps link with an attached device.
(Ports 1–4)
Solid Amber The LAN port has detected a 10 Mbps link with an attached device.
Off No link is detected on this port.
4. USB Off No USB device is connected, or the “Safely Remove Hardware”
button has been pressed and it is now safe to remove the attached
USB device.
Solid Green The USB device has been accepted by the Router and is ready to be
used.
5. WLAN On Pressing the wireless LAN button turns on the 2.4 GHz wireless
On/Off radio, indicated by light below the wireless LAN being lit.
Off The 2.4 GHz wireless radio is off, and its LED is turned off.
6. WPS On The WPS function is turned on, indicated by the light below the WPS
On/Off button being lit.
Before turning on the WPS button, be sure that the WLAN button is
on. If the wireless radio is off, the WPS will not work.
Off The WPS function is turned off.
For more information on modes, see “Configuring Your Wireless Settings and
Security Options” on page 20, and the online Reference Manual, available on the
Resource CD.
Back Panel
The rear panel of the WNR2200 router contains the items in the list that follows the figure.
1 2 3 4 5
Figure 3
Router Label
View the label on the bottom of the N300 wireless router to identify the security PIN, serial
number, port connectors, status lights, and default login information.
Figure 4
If you have a Linux system, you need to use the manual installation method (see
“Installing Your Wireless Router Manually (Advanced and Linux Users)” on
page 11).
You can set up your N300 wireless router using one of two methods:
• Smart Wizard Setup: The Smart Wizard setup is available on your Resource CD. See
“Installing Your Wireless Router Using Smart Wizard” on page 9 to use the Smart Wizard.
– This is the easiest option. The wizard guides you through the setup process. It automates
many of the steps and verifies that the steps have been successfully completed.
– Smart Wizard requires a PC running Microsoft Windows.
• Manual Setup: If you cannot or prefer not to use the Smart Wizard, see “Installing Your
Wireless Router Manually (Advanced and Linux Users)” on page 11. For example, if you are
using a Linux operating system or are technically knowledgeable, select this option. If you
choose to use this option and install your router manually, for best results, install and set up
your router in this order:
Prepare the following before you set up your router, making sure that:
• You are using a computer with either a Mac operating system or a Windows operating system
(Windows 7, Windows Vista, Windows 2000, or Windows XP with Service Pack 2 or above).
• You have an Internet service connection through an Internet Service Provider (ISP).
• Your PC has a wired Ethernet connection (not a wireless connection).
• For cable modem service, that you use the computer you first used to set up your Internet
service.
The NETGEAR Smart Wizard takes you through the procedure to connect your router and PC(s).
It then helps you to configure your wireless settings and enable wireless security for your network.
The Smart Wizard guides you through the setup and configuration process by automating many of
the steps. At each step in the setup process, the Smart Wizard checks to ensure that the steps you
perform are successfully completed.
The factory default state is restored when you use the restore factory settings button.
See “Restoring the Default Password and Configuration Settings” on page 40 for more
information about this feature.
Before installing and connecting your router manually, review the list below and make sure that
you have all of the necessary information.
• Internet ADSL or cable service connection to an Internet Service Provider (ISP).
• The configuration information your ISP gave you. Depending on how your Internet account
was set up, you might need the following information to set up your N300 wireless router and
access the Internet:
– Host and Domain Name
– Internet Login Name and Password (frequently an email address and password)
– Domain Name Server (DNS) Addresses
– Fixed or Static IP Address
Your ISP should have provided you with all the information needed to connect to the Internet.
If you cannot locate this information, contact your ISP.
If you have not already done so:
• Check the package contents of your router to ensure that it is complete (see “Unpacking Your
New N300 Wireless Router” on page 1”).
• Select an optimum location for your N300 wireless router after reviewing the guidelines
presented in “Positioning Your Wireless Router” on page 6.”
If you are replacing an existing router, disconnect it completely from your network
and set it aside before starting to install your new router.
Figure 5
2. Disconnect the cable from the modem (2). You will connect it to the router later.
3. Locate the Ethernet cable that came with the NETGEAR product. Securely insert that Ethernet
cable into your modem and into the Internet port of the N300 wireless router (3).
Figure 6
4. Locate the cable you removed from the modem in step 2. Securely insert that cable (4) into a
LAN port on the router such as LAN port 1.
Figure 7
Your network cables are connected, and you are ready to start your network. It is important that
you start your network in the correct sequence.
Failure to start or restart your network in the correct sequence could prevent you
from accessing the Internet.
For DSL customers, if software logs you in to the Internet, do not run that
software. You might need to go to the Internet Explorer Tools menu, select
Internet Options, and then click the Connections tab, where you can select
Never dial a connection.
1 2 3 4 5 6
Figure 8
Check the N300 wireless router status lights to verify the following:
• Power/Test. The Power light (4) should turn solid green. If it does not, see “Checking Basic
Router Functions” on page 28.
• Internet. The Internet port light (2) should be lit. If it is not, make sure that the Ethernet cable
is securely attached to the N300 wireless router Internet port and that the modem, and that the
modem is powered on.
The factory default state is reset when you use the Restore Factory Settings button.
See “Restoring the Default Password and Configuration Settings” on page 40 for
more information.
Figure 9
Connect to the N300 wireless router by typing any one of these three URLs in the
address field of your browser, then pressing Enter:
• http://www.routerlogin.net
• http://www.routerlogin.com
• http://192.168.1.1
Figure 10
2. For security reasons, the router has its own user name and password. When prompted, enter
admin for the router user name and password for the router password, both in lowercase
letters.
The router user name and password are not the same as any other user name or
password you might use to log in to your Internet connection.
3. A greeting message displays reminding you to use the Firmware Upgrade periodically, and to
take advantage of the Wireless-N feature of the router. Click the Close Window button.
The Router Upgrade screen will display, asking you to check for a new version of the
firmware.
4. Click Check to check for new firmware (recommended). The router will automatically check
the NETGEAR database for a new firmware image file. If no new firmware version is
available, the message “No New Firmware Version Available” will display. (If you select
“No,” you can check for new firmware later; see the online User Manual).
Do not try to go online, turn off the router, shut down the computer, or do anything
else to the router until the router finishes restarting and the Ready light has turned
solid green for several seconds!
6. From the main menu, select Setup Wizard. The Setup Wizard screen displays.
Figure 11
7. Select No to set up the connection yourself. Click Next and the Basic Settings screen will
display. Enter the required information for your ISP connection in the appropriate fields. If
you need assistance, follow the Basic Settings Help screens on the router interface or see the
online User Manual for this N300 wireless router.
If you cannot connect to the wireless router, check the Internet Protocol
(TCP/IP) properties in the Network Connections section of your Control
Panel. It should be set to obtain both IP and DNS server addresses
automatically. For assistance, see your computer documentation or see the
links in “Related Documents” on page 41.
After installing your router, you must log into the router to complete your wireless setup. When
you log in to the browser, you will be prompted to check for firmware updates from the
NETGEAR update server.
You can enter either of these addresses to connect to your wireless router:
http://www.routerlogin.net or http://www.routerlogin.com.
2. When prompted, enter the Password (admin is the default router User Name and password is
the default router Password), both in lowercase letters. If you changed the Password from the
defaults, then enter your new Password.
The router User Name and Password are unique to the router and are not the
same as any other User Name or Password you may use to log in to your
Internet connection.
1. The shortcut icon is installed on your desktop only when using the Smart Wizard installation method.
The Wireless Settings screen lets you set your wireless network connections and the wireless
security option for your network and router. To configure the wireless network, you can either
manually specify your network name (SSID) and your wireless security settings (see “Setting
Your SSID and Wireless Security Manually” on page 20) or, if the clients in your network are
WPS capable, you can use Wi-Fi Protected Setup (WPS) to automatically set the SSID and
implement WPA/WPA2 security on both the router and the client device (see “Using Push 'N'
Connect (WPS) to Configure Your Wireless Network” on page 22).
If you configure the router from a wireless computer and you change the router’s
SSID, channel, or security settings, you will lose your wireless connection when
you click Apply. You must then change your computer’s wireless settings to match
the router’s new settings. To avoid this situation, you can use a computer that is
connected to the router with an Ethernet cable.
For a complete overview of all the security configurations that can be implemented on this router,
see the online User Manual. A link to the User Manual is on the Resource CD.
If you are configuring the router from a wireless computer and you change the
router’s SSID, channel, or security settings, you will lose your wireless connection
when you click Apply. You must then change the wireless settings of your
computer to match the router’s new settings.
For a Windows PC, go to the Control Panel and select Network Connections.
Check the Wireless Connections Properties and ensure that TCP/IP Properties
are set to Obtain an IP address automatically.
To access the Internet from any computer connected to your N300 wireless router, launch a
browser such as Microsoft Internet Explorer or Mozilla Firefox.
NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup
(WPS) standard. All other Wi-Fi-certified and WPS-capable products should be
compatible with NETGEAR products that implement Push 'N' Connect.
If the router has already been configured manually or by using the Smart Wizard, and any of these
security options have been enabled (WEP with auto authentication, WPS-PSK, WPA2-PSK, or no
security), a wireless client can be added to your network quickly and simply by using Push 'N'
Connect. In this case, the existing wireless settings are broadcast to the WPS-capable client. (For
more information on setting up a mixed network, see the online User Manual. A link to the User
Manual is on the Resource CD.)
The following instructions assume that you are configuring WPS on the router for the first time
and connecting a WPS-capable device such as a wireless computer or wireless adapter.
If you are planning a mixed network of WPS capable devices and non-WPS capable
devices, NETGEAR suggests that you set up your wireless network and security
settings manually first, and use WPS only for adding additional WPS capable
devices.
For more information about setting up your wireless network and configuring your wireless
security settings, see the User Manual. A link to the online User Manual is on your Resource CD.
The SSID of any wireless adapters or wireless devices connected to your router
must match the SSID you configured in the N300 wireless router. If they do not
match, you will not get a wireless connection.
4. Make sure that you have selected the region in which the wireless router will operate.
5. Leave the wireless mode set to its default setting (you can fine tune the wireless mode later—
see the online User Manual).
6. Check your wireless security. If you used WPS to enable wireless security, your security will
be set to WPA/WPA2 with a randomly-selected PSK security password.
7. Click Apply to save any changes.
If you are configuring the router from a wireless computer and you change the
router’s SSID, channel, or security settings, you will lose your wireless
connection when you click Apply. You must then change the wireless settings of
your computer to match the router’s new settings.
This chapter gives information about troubleshooting your N300 wireless router. You can find
help with the following problems:
• “Basic Setup Checklist” on page 27
• “Checking Basic Router Functions” on page 28
• “Troubleshooting Login Problems” on page 30
• “Checking the Internet Service Connection” on page 30
• “Testing the Path from a PC to Your Router” on page 33
• “Testing the Path from a PC to the Internet” on page 34
Make sure that the Ethernet cables are securely plugged in:
1. Verify that the Internet status light on the N300 wireless router is lit if the Ethernet cable to the
N300 wireless router from the modem is plugged in securely and the modem and N300
wireless router are both turned on (see “Front Panel” on page 3).
2. Verify that for each powered-on computer connected to the N300 wireless router with a
securely plugged in Ethernet cable, the corresponding N300 wireless router LAN port status
light is lit (see “Front Panel” on page 3). The label on the bottom of the N300 wireless router
identifies the number of each LAN port (see “Router Label” on page 5).
Troubleshooting 27
Make sure that the network settings of the computer are correct:
1. Verify that your LAN-connected computers are configured to obtain an IP address
automatically through DHCP. For help with this, see the documentation for your computer or
“Related Documents” on page 41.
2. Verify whether the MAC address is needed. Some cable modem services require you to use
the MAC address of the computer registered on the account. If this is the case, in the Router
MAC Address section of the Basic Settings screen, select Use this Computer’s MAC
Address. To save your settings, click Apply. Restart the network in the correct sequence.
Troubleshooting 28
Table 3. Troubleshooting the router’s LED behavior (continued)
Power light is off. See “Connecting Your N300 Wireless Router” on page 11), check the following:
• Make sure that the power cord is properly connected to your router and that
the power adapter is properly connected to a functioning power outlet.
• Check that you are using the power adapter supplied by NETGEAR for this
product.
If the error persists, you have a hardware problem and should contact technical
support.
Power light stays amber. When the router is turned on, the Power light turns amber for about 90 seconds
and then turns green. If the light does not turn green, the router has a problem.
If the Power light is still amber 2 minutes after turning on power to the router:
1. Turn the power off and back on to see if the router recovers.
2. Clear the router’s configuration to factory defaults. This will set the router’s
IP address to 192.168.1.1. This procedure is explained in “Restoring the
Default Password and Configuration Settings” on page 40.
If the error persists, you might have a hardware problem and should contact
technical support.
Internet light stays When the router is turned on, the Internet light turns amber for about 70 seconds
amber. and then turns green. If the light does not turn green, the router has a problem.
If the Internet light is still amber 2 minutes after turning on power to the router:
1. The Internet is not accessible. Confirm that you have the correct internet
setting.
2. Clear the router’s configuration to factory defaults. This will set the router’s
IP address to 192.168.1.1. This procedure is explained in “Restoring the
Default Password and Configuration Settings” on page 40.
3. Turn the power off and back on to see if the router recovers.
Internet or LAN port lights If either the LAN or Internet lights do not light when the Ethernet connection is
are off. made, check the following:
1. Make sure that the Ethernet cable connections are secure at the router and
at the computer.
2. Make sure that power is turned on to the connected computer.
3. Be sure you are using Ethernet cables like the cable that was supplied with
the N300 wireless router.
See “Connecting Your N300 Wireless Router” on page 11 for instructions.
For more information on WPS functionality and advanced features, see the online Reference
Manual.
Troubleshooting 29
Troubleshooting Login Problems
If you are unable to log in to the N300 wireless router, check the following:
• If you are using an Ethernet-connected computer, check the Ethernet connection between the
computer and the router as described in the previous section.
• Make sure that you are using the correct login information. The factory default login name is
admin, and the password is password. Make sure that Caps Lock is off when you enter this
information.
• Typically, your computer’s address should be in the range of 192.168.1.2 to 192.168.1.254.
Refer to your computer’s documentation for help with finding your computer’s IP address.
• Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure that the Java applet is loaded. Try closing the
browser and starting it again.
Troubleshooting 30
4. Wireless router Internet light off. If the Internet light is off, verify that the Ethernet cable is
securely connected between the cable or ADSL modem, and that both the modem and N300
wireless router are turned on.
Troubleshooting PPPoE
To troubleshoot a PPPoE connection:
Troubleshooting 31
1. Log in to the N300 wireless router.
2. Select Router Status under Maintenance on the main menu.
3. Click the Connection Status button.
4. If all the steps indicate OK, then your PPPoE connection is up and working.
5. If any of the steps indicate Failed, you can attempt to reconnect by clicking Connect. The
N300 wireless router will continue to attempt to connect indefinitely.
If you cannot connect after several minutes, you might be using an incorrect service name,
user name, or password. There also might be a provisioning problem with your ISP.
Unless you connect manually, the N300 wireless router will not authenticate
using PPPoE until data is transmitted to the network.
Troubleshooting 32
Troubleshooting Connectivity Using the Ping Utility
Most computers and routers have a diagnostic utility called ping that sends an request to a target
device. The device then replies. The ping utility makes it easy to troubleshoot a network.
Troubleshooting 33
– Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your computer.
– Verify that the IP address for your router and your computer are correct and that the
addresses on both begin with 255.255.255.0.
where <IP address> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do not
receive replies:
• Check that your PC has the IP address of your router listed as the default gateway. If the IP
configuration of your PC is assigned by DHCP, this information is not visible in your PC’s
Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP default
gateway.
• Check to see that the network address of your PC (the portion of the IP address specified by
the netmask) is different from the network address of the remote device.
• If your ISP assigned a host name to your PC, enter that host name as the account name in the
Basic Settings screen.
Troubleshooting 34
Technical Specifications
Technical Specifications 37
Table 4. Wireless Router Default Configuration Settings (continued)
Firewall
Inbound (communications coming in from Disabled (bars all unsolicited requests)
the Internet)
Outbound (communications going out to Enabled (all)
the Internet)
Wireless
Wireless Communication Enabled
Name (2.4GHz b/g/n SSID) NETGEAR
Security Disabled
Broadcast SSID Enabled
Country/Region Europe
11N 2.4GHz Channel Auto
Operating Mode Up to 150Mbpsa
Output Power Full
a. Maximum Wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput will
vary. Network conditions and environmental factors, including volume of network traffic, building
materials and construction, and network overhead lower actual data throughput rate.
Technical Specifications 38
Table 4. Wireless Router Default Configuration Settings (continued)
Physical Specifications
Dimensions 172.72 x 127.72 x 32.31 mm (6.8 x 5.03 x 1.27 in)
Weight 0.27 kg (0.6 lb)
Environmental Specifications
Operating temperature 0 to 40 C (32º to 104º F)
Operating humidity 90% maximum relative humidity, noncondensing
Electromagnetic Emissions
Meets requirements of: FCC Part 15 Class B
EN 55 022 (CISPR 22), Class B
C-Tick N10947
Interface Specifications
Technical Specifications 39
Restoring the Default Password and Configuration
Settings
You can restore the factory default configuration settings that reset the router’s user name to
admin, the password to password, and the IP address to 192.168.1.1.
This procedure will erase all the current configuration settings and restore the
factory defaults.
Technical Specifications 40
Related Documents
This table provides links to reference documents that you can use to gain a more complete
understanding of the technologies used in your NETGEAR product.
Table 5.
Document Link
TCP/IP Networking
http://documentation.netgear.com/reference/enu/tcpip/index.htm
Basics
Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm
Glossary http://documentation.netgear.com/reference/enu/glossary/index.htm
Related Documents 41
Registration and Certifications
Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone
support service. Product updates and Web support are always available by going to http://www.netgear.com/support.
Setup documentation is available on the CD, on the support website, and on the documentation website. When the N300
wireless router is connected to the Internet, click the KnowledgeBase link to view support information, or click the
Documentation link to view the online Reference Manual for this N300 wireless router.
Maximum Wireless Signal Rate Derived from IEEE Standard 802.11 Specifications
Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic,
building materials and construction, and network overhead, lower actual data throughput rate.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
43