Annexure – 12

Vendor Resource Management Requirements

Supplier’s Response
(to be filled up by the Supplier)
Solution Type:
(Supplier shall mention their
Specificat solution type for each
ion as Compli requirement)
offered ed/ Response Explanation
Impact by the Not SUP
Supported as delivered
“Out of the Box”
supplier Compli Supported through an
Specification of the item(s) as per Robi (Critical/ (Offered/ ed PSUP integrated partner
S solution
requirement Not (supplier Supported through add-
L shall
Major/ Offered) PADD on products offered by
mention partner
(supplier Supported via
Minor) shall their Modification of existing
mention complianc MOD products (screen
e configuration, report,
whether they GUI tailoring, etc)
offer or not statement Supported via a 3rd party
for each 3RD
offer each solution
requirement requireme Supported via
CST customization (changes
into their nt) to source code)
solution) FUT
Will be supported in
future
NS Not Supported

Supplier Resource Management Requirements:

 The described technical features are requested from system provider.
 For critical Items, partially comply is not allowed.
Vendor must engage/ deploy resources on-site within 10
1 Major
days of accepting PO.
Bidder has to provide below information with the RFP
submission.

1. Track Record of Company:

 Years of Experience in the S4 Hana and SAP
solution
 Similar combined project on S4 Hana both
completed and ongoing
 Company (PSP) background, experience and
summary financials e.g.
 Company’s presence either Direct or through
2 partner in Bangladesh; Major
 Briefly summarize the background and direction of
the PSP;
 PSP's existing clients in S4 Hana application
support landscape;
 Overview of the business performance of the PSP;
 Functional and industry expertise;
 Partnerships or alliances;
 Senior management strength and stability;
 People and talent Management; and
 Details of Infrastructure to support remote
monitoring / offsite support.
Vendor Project Team

3 Critical
1. Profile of Development team:
 Highesh Educational Attainment.

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  Highest Certification
 No S4 Hana implementation experiences
 Year of IT Experiences

Robi will review and select resources
based on the experience and
qualifications.

Supplier must submit their project team members detail

information along with CV in their RFP Response

Vendor Support Team

Vendor must provide details information (Resource Count

4 Critical
for each level, Education, Experience, Qualification, CV) of
the support team. Robi will review and select resources
based on the experience and qualifications

Business Blueprint (SDP) preparation, UAT and Go-live

5 Major
activity shall be performed on Robi premise (on-site).

Vendor must submit their project plan in their RFP response

6 Critical
considering Delivery Schedule (Scope of Work)

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