Dear Student,

Please read bellow notes carefully and answer all the task accordingly

TASK-1:

 As a Hardware Department manager of the Australian Wollongong store, you have work on
employee's (Kim) performance development.
 Q. 3 and 4 - Two role play: 1. Garden Manager (3a 1 &2 ) 2. Kim (4 a & b)
 Please attach Appendix one Including Job level/Date/ Signature and Date (Task-1 Page 5 & 6)
 Q.5 Discuss the 4 points from Appendix -1 Work plan (small summary).
 Appendix-2 Work plan (Please answer all the areas), including date and signature.
 Appendix-3 Risk management :- According to the work goal (from:-appendix-2) what
will be the future risk that she will be facing (e.g, product change- what will be the risk,
what will the impact...etc)

TASK-2:

 Make amendments that ensured the performance management system aligned with
organisational objectives and policies and procedures? (Check Attachment file-"
Performance management"

Below point should get amended in the performance system.

 ongoing feedback
 more engagement by managers
 rewards and recognition
 focus on development and advancement of staff.
 Based on that role play: Role play with your assessor

 Training Session: Power point slide

Slide 1: AUS. Busniess scenario

Slide 2: your introduction as a department manager
slide 3 to 7: all the Q5 a & b areas.

 goal-setting and performance measurement processes (e.g. consultation,

performance scorecards and peer reviews of performance.)
 formal and informal feedback
 performance appraisals
  monitoring training and development

record keeping needs and requirements (e.g. as per existing system, performance management
plans signed and sent to HR).
Slide 8 & 9 positive and negative effect.

TASK-3:

 Coaching Role play: Sample coaching role play is in appendix, please do not
copy this is for guideline ONLY.
 Appendix-1
 Appendix-2
 Appendix-3
 Please feel up all the areas in appendix including date, comment,
signature.

Reference from operational plan- THIS WILL BE SAME AS APPENDIX -1

//Financial ........etc...

TASK-4 :

Question 1: Monitoring and coaching

1. Discuss with two example how you help employee with feedback and
reinforcement
2. Discuss monitor , coaching =, planning that you did and poor
performance

Question 2: The legal context of performance management

1. Name three acts that match with the scenario

2. Relate one act with the scenario and describe

Question 3: Seeking advice

1. Take an advice from internal source '

2. Take an advice from external sources

*One advice from each source at least and discuss how would you apply that, and how it will be
helpful
Question 4: Counselling and support

1. Counseling with employee "find the attachment- UNLAWFULL"

2. What legislation suits for this scenario
3. RESEARCH ON AUSTRALIAN RETAIL AWARD (JUST A NAME)
4. What is unlawful dismissal and what is the step??

PLEASE ANSWER ALL THE QUESTIONS AS LISTED.

Thank you and Kind Regards,

Freena Trivedi