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Marketing management: one of the main management disciplines, encompassing all the
strategic planning, operations, activities, and processes involved in achieving organizational
objectives by delivering value to customers. Marketing management focuses on satisfying
customer requirements by identifying needs and wants, and developing products and services to
meet them. In seeking to satisfy customer requirements, marketing goals to build long-term
relationships with customers and with other interested parties and to provide value to them. This
begins with market research, which analyzes needs and wants in society, and continues with
attracting customers and the cultivation of mutually beneficial exchange processes with them.
Tools used in this process are diverse and include market segmentation, brand management, PR,
logistics, direct response marketing, sales promotion, and advertising.
Marketing management: Process of planning and executing the conception, pricing, promotion
(selling, advertising, public relations, sales promotions--coupons), distribution, research of
ideas, goods, services, organizations and events to create exchanges, and to maintain
relationships that satisfy exchanges that satisfy individual and organizational goals. (Boone
& Kurtz)