Financial 1.2 Net Profit Rp. 2,4 M Rp. 4,7 M 2.1 Cost Efficiency Less 10% of Budget Less 10% of Budget 2. Peningkatan 2.2 Value of Asset Rp. 437,5M Rp. 553,3M Efisiensi Biaya 2.3 Revenue/Employee Rp. 3,8 M Rp. 1,8 M
3.1 # of new Customer 4 2
4. Produk 4.1 Down Time of Facility Max 1 week Max 1 week Customer 5.1 Available, Dec 2019 berkualitas & Availability of Service Level Index Masurement 3. Penambahan terjangkau 5.2 Implementation of "Service Excellence" Available, Dec 2019 jumlah pelanggan baru
6.1 # of New Location of Facilities 18 13
Internal 9. Implementasi 7.1 % of Project Completion (time & result) 100% 100% Business 8.1 % of CSIT Plan Implementation 100% 100% SOP Process 9.1 Availability of SOP Available, Jun 2019 Available, Jun 2019 8. 9.1 Availability of K3 Available, May 2019 Pemanfaatan teknologi
10.1 Service Level of Human Capital Availability 80%. 100%
11.1 # of participation 100% 100% Learning & 11.2 Monthly Meeting 5 5 Growth 12.1 Average Training Hours/ Employee/Year 24 hours 12 hours 11. Lingkungan 12.2 Sharing Session/Year 7 kerja kondusif 12.3 Availability Project Improvement/Department/Year 1