Internet Usage Questionnaire

The EU Kids Online survey
Introduction
This excel spreadsheet presents the revised and updated questions and coding for the EU Kids Online
survey questionnaire. It should be read in conjunction with the Research Toolkit produced by the EU
Kids Online network, available at www.eukidsonline.net. This toolkit explains the processes of sampling,
research ethics, survey administration, data preparation and analysis. This work has been produced by
combined efforts of this network of 33 national research teams. It was funded by the Better Internet for
Kids (originally, the Safer Internet Programme) of the European Commission. It is a work in progress,
and will be further updated periodically as required, including in response to feedback from researchers.
The survey questionnaire covers the ways in which children and young people engage with the internet
and online or digital technologies in their everyday lives, according to the model presented below. It has
been designed for children aged 9-16 years old. Survey administration is expected to be conducted by
in-home face-to-face interview for all questions that do not require sensitive questionning, and by pen-
and-paper or computer-assisted adminstration for questions that are sensitive (concerning risk,
parenting, and psychological characteristics of the child). The survey itself is presented over the
following excel worksheets (1) Access and use of the internet, (2) children's online activities and
digital skills, (3) their experiences of risk, harm and coping, (4) mediation of their internet use by
parents, teachers and peers, and (5) the child's everyday context and background
characteristics. The questions are a revised and updated version of our original 2010 questionnaire:
for convenience, the original questionnaire (and references to the 2014 Net Children Go Mobile
questionnaire) are presented on the right hand side of each worksheet. Note that on the project website
you can also find the original questionnaire translated into 25 languages.
In the main questionnaire, items defined as core questions are indicated with an R on the left hand
side. Other questions may be considered optional. Variables marked with a D are derived variables to
be coded as specificed (for full details, see the Technical Report and User Guide on the project
website). Some items may need careful translation or adaptation to local contexts. It is open to
researchers to add further questions or items as appropriate to their needs.
EU Kids Net Children
QN Questions: Access & Use Online Go Mobile
R - Indicates a recommended question or item

D - Indicates a derived variable
Include reminders throughout that 'internet' means accessed on any device and in any place. What 'online' or
Note 'internet' means may need interviewer explanation
Ensure that it is clear to children whether the questions are platform-neutral or platform/device-specific (and
Note give country-appropriate examples if needed)
[ - ] Places of use
R Q101 How often do you go online or use the internet at the following locations? Q301 Q1
Several times each day; Daily or almost daily; At least every week; Less often; Never; Don‘t know
R Q101a Your bedroom (or other private room) at home QC301a Q1a
R Q101b At home but not in your room (or your private room) QC301b Q1b
R Q101c At school or college QC301c Q1c
R Q101d Other places (homes of friends or relatives, in libraries, cafés etc.) Q1d
R Q101e When out and about or on the way to school or elsewhere QC301h Q1e
Q101f In a public library or other public place QC301e
Q101g In an internet café QC301d
Q101h At a relative's home QC301g
Q101i At a friend's home QC301f
D D101 Number of places where the internet is used DPplaceNM

Number of at least daily (several times each day + daily or almost daily) answers from Q101
[ - ] Devices of use
Note The list below will need periodic updating and adjusting to country contexts
R Q102 When you use the internet these days, how often do you use the following devices to go online? Q300 Q2
R Q102a A desktop computer QC300a; QC300c Q2a
R Q102b A laptop computer QC300b; QC300d Q2b
R Q102c A mobile phone that is not a smartphone QC300e Q2c
R Q102d A smartphone Q2d
R Q102e A tablet Q2e
R Q102f Other handheld portable devices QC300h Q2f
q102g E-book reader Q2g
q102h A games console QC300f Q2h
q102i A television set QC300g
D D102 Number of devices used to access the internet DPdeviceNM

Number of at least daily answers from Q102
R Q103 Do you personally own or have for your private use any of these devices? Q3
Yes; No
R Q103a A desktop computer Q3a
R Q103b A laptop computer Q3b
R Q103c A mobile phone that is not a smartphone Q3c
R Q103d A smartphone Q3d
R Q103e A tablet Q3e
R Q103f Other handheld portable devices Q3f
q103g E-book reader Q3g
q103h A games console Q3g
q103i A television set
[ - ] Internet experience
R Q104 How old were you when you first used the internet? QC302 Q5
Open numeric
Q105 How old were you when you got your first smartphone? Q7
Open numeric
I don't have a smartphone
[ - ] Access to the internet

Q106 Are you able to connect to the internet from your smartphone / mobile phone and if so, Q8
how do you connect? (Tick all that apply)
Q106a I use free Wifi (at home, in school, cafés etc) Q8a
Q106b I use the mobile web package (flat or prepaid) Q8b
Q106c No, my phone does not connect to the internet Q8c
Q106d Don’t know Q8d
Q106e Prefer not to say Q8e
Q106f I don't have a smartphone
Q107 Is there Wifi available at your school and if so, are the students allowed to use it? Q60
Q107a No, Wifi is not available at my school Q60a
Q107b Yes, Wifi is available but the students are not allowed to use it Q60b
Q107c Yes, Wifi is available, students are not allowed to use it but we hacked the password Q60c
Q107d Yes, Wifi is available and the students are allowed to use it but with some restrictions (eg. Not all websites/online activities are accessible) Q60d
Q107e Yes, Wifi is available and the students are allowed to use it with no restrictions Q60e
Q107f Don't know Q60f
Q108 Are students allowed to use their smartphones when at school? Q61
Q108a No, students are not allowed to use smartphones at my school Q61a
Q108b Yes, students are allowed to use their smartphones with some restriction (e.g. only when authorized, only during the lesson's break etc) Q61b
Q108c Yes, students are allowed to use their smartphones and there are no special restrictions Q61c
Q108d Don’t know Q61d
[ - ] Time spent online

Note These are put here as they are conceptually part of 'usage' but would be better asked after the 'activities' questions so that children have all their usage fully in mind
R Q109 About how long do you spend on the internet on an ordinary school day? QC304
Little or nothing; About half an hour; About an hour; About two hours; About three hours; About four hours
About five hours; About six hours; About seven hours or more; Don't know
R Q110 About how long do you spend on the internet on a non-school day (weekend or holidays)? QC305
Little or nothing; About half an hour; About an hour; About two hours; About three hours; About four hours
About five hours; About six hours; About seven hours or more; Don't know
D D103 Estimated minutes online each day Dctimeuse

Answers to Q109 recoded into minutes and multiplied by 5 plus answers to Q110 recoded into minutes and
multiplied by 2 and then divided by 7
Q111 How often do you use the internet? QC303 (QP217)

Every day or almost every day; Once or twice a week; Once or twice a month; Less than once a month; Don't know
Original wording in EU Kids Online questionnaire
By using the internet, please include all the different things you might do when you use it i.e. emailing, visiting websites as well as chatting with your friends or other people
(ADD COUNTRY EXAMPLES)
When answering these questions I’d like you to think about ALL THE WAYS and ALL THE PLACES you use the internet
Looking at this card, please tell me WHERE you use the internet these days? Please say yes or no to each of the following...
Yes; No; No answer
Your bedroom (or other private room) at home
Living room (or other public room) at home
At school or college
When ‘out and about’ (eg via a mobile phone, iPod Touch, Blackberry, etc.)
In a public library or other public place
In an internet café (cybercafé)
At a relative’s home
At a friend’s home
Which of these devices do you use for the internet THESE DAYS? Please say yes or no to each of the following...
Yes; No; No answer
Your own PC (desktop computer); A PC shared with other members of your family
Your own laptop or laptop that you mainly use and can take to your own room; A laptop shared with other members of your family and that you cannot take to your own room
A mobile phone
Other handheld portable devices (e.g. iPod Touch, iPhone or Blackberry)
A Games console such as a PlayStation

A Television set (TV)
How old were you when you first used the internet?
fully in mind
About how long do you spend using the internet ON A NORMAL SCHOOL DAY?
Just a few minutes; About half an hour; About an hour; About an hour and a half; About two hours; About two hours and a half;
About three hours; About three hours and a half; About four hours; More than four hours; None at all; Don’t know
About how long do you spend using the internet ON A NORMAL NON-SCHOOL DAY (EXAMPLES TO BE ADAPTED TO COUNTRY: weekend, holidays)?
Just a few minutes; About half an hour; About an hour; About an hour and a half; About two hours; About two hours and a half;
About three hours; About three hours and a half; About four hours; More than four hours; None at all; Don’t know
How often do you use the internet?

Every day or almost every day; Once or twice a week; Once or twice a month; Less than once a month; Don't know
QN Questions: Activities & Skills Online Go Mobile

Include reminders throughout that 'internet' means accessed on any device and in any place. What 'internet'
Note means may need interviewer explanation
Ensure that it is clear to children whether the questions are platform-neutral or platform/device-specific (give
country-appropriate examples if needed). Some activities may need further clarification (e.g. instant
messaging vs SMS vs use of services such as WhatsApp.; similarly whether or not posting messages online
Note includes via a social networking site may need clarification).
[ - ] Online activities
Note Activities can be classified in various ways. The original 17 items used in the EU Kids Online questionnaire can be
classified into four types. Based on a factor analysis, the recommended items are those with the highest factor loading on each type:
learning, communication, gaming, creativity (see bottom of this page for further analysis).
R Q201 How often you have done the following in the past month? Q307; Q309; Q9; Q10; Q11
Several times each day; Daily or almost daily; At least every week; Less often; Never; Don‘t know Q312
R Q201a Used the internet for school work QC307a Q9a
Q201b Watched video clips (e.g. on YouTube) QC307b Q9b
Q201c Watched music or films available online QC307c Q9c
R Q201d Read/watched the news on the internet QC307d Q9d
R Q201e Sent/received email QC309a
R Q201f Used a social network site (e.g. Facebook etc) QC309b Q10a
Q201g Visited a chatroom QC309c Q10b
R Q201h Used instant messaging QC309d Q10c
R Q201i Played games with other people on the internet QC309e Q10d
R Q201j Played internet games (on your own or against the computer) QC101
Q201k Spent time in a virtual world [add examples] QC309f Q10e
Q201l Used a camera for video communication (e.g. Skype, Facetime) QC312a Q11a
R Q201m Put (or posted) a message on a website QC312b Q11b
R Q201n Written a blog or online diary QC312c
Q201o Put (or posted) photos, videos or music to share with others QC312d Q11b
Q201p Created a character, pet or avatar QC312e Q11d
Q201q Used file sharing sites [add examples] QC312f Q11e
D D201 Range of online activities DCactNM

Number of at least daily (daily or almost daily + several times daily) answers from activities question in Q201
Note Added items below from NCGM to reflect mobile-specific activities. Could be updated/adapted further as appropriate
Q202 Please tell me how often you have done it in the past month: Q12
Q202a Downloaded free Apps Q12a
Q202b Paid for downloading apps Q12b
Q202c Looked up maps / timetables Q12d
Q202d Listened to music online (Spotify, YouTube, web radio, etc.) Q12e
Q202e Registered my geographical location (using Facebook, Foursquare, etc.) Q12f
Q202f Read QR codes/scan barcodes Q12g
Q202g Read an ebook Q12h
Q202h Used a search engine (e.g. using Google, Yahoo, Bing, etc.) Q12i
Q202i Bought things online Q12j
Q202j Watched broadcast television online / watched a movie online (e.g. on iTunes, Vimeo, Youtube, etc.) Q12k
Note Other suggested activities to include - could be adapted as appropriate:
Browsed for things to buy
Posted messages on Twitter
Used an online encyclopedia or dictionary
Checked out celebrity or sports information online
Participated in a civic site (e.g. to support a good cause)
Participated in a commercial site (e.g. to support or promote a product)
Participated in a site about politics
Participated in a fan site (e.g. ….
Written computer code (e.g. Scratch)
[ - ] Use of internet and smartphones at school

R Q203 At school how often do the teachers want students to do these things? Q62
R Q203a Use the internet to do research for school assignments Q62a
R Q203b Collaborate with other students over the internet Q62b
R Q203c Use smartphones for assignments in class Q62c
[ - ] Practices of online communication

Q204 How often are you in contact with the following people by talking on the mobile phone/smartphone? Q13
Q204a My parent(s) Q13a
Q204b My brother(s) or sister(s) Q13b
Q204c My friends Q13c
Q204d My relatives Q13d
Q204e People that I got to know through the internet but didn’t know before Q13e
Q204f Teachers Q13f
Q204g Others Q13g
Q206 How often are you in contact with the following people by sending SMS or MMS? Q14
Q206f Teachers Q14f
Q206g Others Q14g
Q207 How often are you in contact with the following people by sending email? Q15
Q207f Teachers Q15f
Q207g Others Q15g
Q215 How often are you in contact with the following people on SNS? Q19
Q215f Teachers Q19f
Q215g Others Q19g
Note Ask of the most commonly used or those associated with particular risks or opportunities:
On Skype
On Twitter
in a chatroom
instant messaging
playing games with other people
in a virtual world
[ - ] Contact with others via online communication

I am going to read out each of the things you have just told me you do (e.g. email or whatever). And for each one,
I’d like you to tell me the types of people you have had contact with when doing each of these things.
People had contact with when: on email QC310a

No; Yes
first met in person face to face. QC310aA
first met on the internet, but who are friends or family of other people you know in person QC310aB
first met on the internet, but who have no other connection to your life outside of the internet QC310aC
don't know QC310adk
People had contact with when: on a social networking site QC310b

No; Yes
first met in person face to face. QC310bA
first met on the internet, but who are friends or family of other people you know in person QC310bB
first met on the internet, but who have no other connection to your life outside of the internet QC310bC
don't know QC310bdk
People had contact with when: in a chatroom QC310c
No; Yes
first met in person face to face. QC310cA
first met on the internet, but who are friends or family of other people you know in person QC310cB
first met on the internet, but who have no other connection to your life outside of the internet QC310cC
don't know QC310cdk
People had contact with when: instant messaging QC310d

No; Yes
first met in person face to face QC310dA
first met on the internet, but who are friends or family of other people you know in person QC310dB
first met on the internet, but who have no other connection to your life outside of the internet QC310dC
don't know QC310ddk
People had contact with when: playing games with other people QC310e
No; Yes
first met in person face to face. QC310eA
first met on the internet, but who are friends or family of other people you know in person QC310eB
first met on the internet, but who have no other connection to your life outside of the internet QC310eC
don't know QC310edk
People had contact with when: in a virtual world QC310f

No; Yes
first met in person face to face. QC310fA
first met on the internet, but who are friends or family of other people you know in person QC310fB
first met on the internet, but who have no other connection to your life outside of the internet QC310fC
don't know QC310fdk
[ - ] Behaviour on social networking sites
R Q208 Do you have your own profile on a social networking site that you currently use, or not? QC313 Q16
Yes; No; Don't know
R Q209 How many social network profiles do you have (on the same site or different sites)? QC314 Q16
One profile; More than one profile; I don't have a social networking profile
R Q210 Which social networking profile do you use? If you use more than one, please name the one you use most oftenQC315 Q17
I don't have a social networking profile
R Q211 Roughly how many people are you in contact with when using [social networking profile]? QC316 Q18
Up to 10; 11-50; 51-100; 101-300; More than 300; Don't know/can't remember; I don't have a social networking profile
R Q212 Is your profile set to…? QC317 Q20

Public, so that everyone can see it; Partially private, so that friends of friends or your networks can see;
Private so that only your friends can see; Don't know; I don't have a social networking profile
Q213 Which of the bits of information on this card does your profile include about you? QC318 Q21
No; Yes
Q213a A photo that clearly shows your face QC318a Q21a
Q213b Your last name QC318b Q21b
Q213c Your address QC318c Q21c
Q213d Your phone number QC318d Q21d
Q213e Your school QC318e Q21e
Q213f Your correct age QC318f Q21f
Q213g An age that is not your real age QC318g Q21g
Q213h None of these QC318none
Q213j Don't know QC318dk
Q213i I don't have a social networking profile
R Q214 How do you generally respond to requests from people to become your ‘friends’ on [insert name of profile most used]? Q22
I generally accept all requests; Accept only if we have friends in common; Accept only if I know them; Accept only if I know them very well;
Don’t know/Can’t remember; I don't have a social networking profile
Q216 Do you have your own profile/account on a media sharing platform (photo and video) such as YouTube, Instagram, Flicker Q23
that you currently use and if you have a profile/account, do you have just one or more than one?
Yes, one; Yes, more than one on the same social media platform; Yes, more than one but on different social media platforms; No; Don't Know; Prefer not to say
[ - ] Skills related to internet use in general

R Q217 How true are these of you QC319 Q25
Not true; A bit true; Very true
R Q217a I know more about the internet than my parents QC319a Q25a
R Q217b I know lots of things about using the internet QC319b Q25b
R Q217c There are lots of things on the internet that are good for children of my age QC319c Q25c
Q217e I know more about using smartphones than my parents Q25e
Q217f I know lots of things about using smartphones Q25f
R Q219 Which of these things do you know how to do on the internet? QC320; QC321 Q26; Q27
Yes; No; Don't know

R Q219a Compare different websites to decide if information is true QC320a Q26a
R Q219b Change filter preferences QC320b Q26b
R Q219c Bookmark a website QC320c Q26c
R Q219d Block unwanted adverts or junk mail/spam QC320d Q26d
R Q220a Delete the record of which sites you have visited QC321a Q27a
R Q220b Change privacy setting on a social networking profile QC321b Q27b
R Q217d I know how to use ‘report abuse’ buttons (e.g. the button you can use when you want to report an un-authorised usage of your picture) Q25d
R Q220c Block messages from someone you don't want to hear from QC321c Q27c
Q220d Block pop ups (unrequested windows that appear during web surfing) Q27d
Q220e Find information on how to use the internet safely QC321d Q27e
Q220f Publish a comment on a blog, websites or forum Q27f
Q220g Upload images videos or music onto social media Q27g
Q220h Create a blog Q27h
D D202 Digital skills related to internet use DCskillsNM

Number of 'yes' answers from skills questions in Q219
[ - ] Skills related to use of mobile devices

Q221 Which of these things do you know how to do on a smartphone or tablet? Q28; Q29
Yes; No; Don't know
Q221a Download apps Q28a
Q221b Deactivate the function showing your geographical position (on Facebook, Google Maps, etc?) Q28b
Q221c Connect to a wifi network from your smartphone/tablet? Q28c
Q221d Block push notifications from different apps Q28d
Q221e Have the same documents, contacts, and apps on all devices that you use (smartphones, tablets, PCs) Q28e
Q221f Block pop ups which promote apps, games or services you have to pay for (unrequested windows that appear during web surfing) Q28f
Q221g Protect a smartphone with a PIN/with a screen pattern Q28g
Q221h Update your status on the social networking site used the most Q28h
Q221i Find information on how to use smartphones safely Q29a
Q221j Compare different apps with similar functions in order to choose the one that is most reliable Q29b
Q221k Take a picture or a short video with your smartphone and upload it onto social media Q29c
D D203 Digital skills related to smartphone use

Number of 'yes' answers from skills questions
Note As research measuring skills develops, the proposal below reflects recent work by Ellen Helsper and Alexander van Deursen (see details below)
Factor analysis has confirmed the groupings of items by blocks as shown below - the recommended items are the two with the highest loadings.
[ - ] Dimensions of digital literacy
[ - ] Operational skills
R Q222 Please indicate how accurate the following statements are when thinking about how you use the Internet
Not at all true of me; Not very true of me; Neither true nor untrue of me; Mostly true of me; Very true of me;
I do not understand what you mean by that
R Q222a I know how to open downloaded files
R Q222b I know how to download/save a photo I found online
Q222c I know how to use shortcut keys (e.g. CTRL-C for copy, CTRL-S for save)
Q222d I know how to open a new tab in my browser
Q222e I know how to bookmark a website
[ - ] Information navigation
R Q223a I find it hard to decide what the best keywords are to use for online searches
R Q223b I find it hard to find a website I visited before
Q223c I get tired when looking for information online
Q223d Sometimes I end up on websites without knowing how I got there
Q223e I find the way in which many websites are designed confusing
[ - ] Social skills
R Q224a I know which information I should and shouldn’t share online
R Q224b I know when I should and shouldn’t share information online
Q224c I am careful to make my comments and behaviours appropriate to the situation I find myself in online
Q224d I know how to change who I share content with (e.g. friends, friends of friends or public)
Q224e I know how to remove friends from my contact lists
[ - ] Creative skills
R Q225a I know how to create something new from existing online images, music or video
R Q225b I know how to make basic changes to the content that others have produced
Q225c I know how to design a website
Q225d I know which different types of licences apply to online content
Q225e I would feel confident putting video content I have created online
[ - ] Mobile skills
R Q223a I know how to install apps on a mobile device
R Q223b I know how to download apps to my mobile device
Q223c I know how to keep track of the costs of mobile app use
Notes underpinning the dimensions of activities and skills above

Note For derived variables based on the above five dimensions of digital literacy, average the scores over the scale from 1 to 5
The source for these scales is: Van Deursen, A.J.A.M., Helsper, E.J. and Eynon, R. (September, 2014). Measuring
Digital Skills. From Digital Skills to Tangible Outcomes project report. Available at: www.oii.ox.ac.uk/research/projects/?
id=112
Factor analysis of activities items. Based on Hasebrink, U. (2012). Young Europeans’ online environments: A
Note typology of user practices.
In S. Livingstone, L. Haddon & A. Görzig (Eds.), Children, risk and safety on the internet: Research and policy
challenges in comparative perspective (pp. 127-140). Bristol: The Policy Press.
Note For the correlation between activities and skills, see Sonck, N., Livingstone, S., Kuiper, E., and de Haan, J. (2011)
Digital literacy and safety skills. LSE, London: EU Kids Online. http://eprints.lse.ac.uk/33733/
By using the internet, please include all the different things you might do when you use it i.e. emailing, visiting websites as well as chatting with your friends or other people
(ADD COUNTRY EXAMPLES)
When answering these questions I’d like you to think about ALL THE WAYS and ALL THE PLACES you use the internet
In the EU Kids Online questionnaire, some questions below were not asked of children aged 9-10 years old. Also, 9-10 year olds answered yes/no (not about frequency)
Used the internet for school work

Watched video clips (e.g. on YouTube)
Downloaded music or films
Read/watched the news on the internet
Sent/received email
Visited a social networking profile (yours or somebody else’s), for example (ADD COUNTRY EXAMPLES)
Visited a chatroom, i.e. a place on the internet where you can chat with people you may not know
Used instant messaging, i.e. exchanged messages on the internet with online friends or contacts (ADD COUNTRY EXAMPLE)
Played games with other people on the internet
Have you ever played internet games (on your own or against the computer?)
Spent time in a virtual world (e.g. Habbo, Neopets, Teen Second Life – ADAPT EXAMPLES TO COUNTRY)
Used a webcam (a camera that lets other people see you on the internet
Put (or posted) a message on a website
Written a blog or online diary (e.g. Blogger or Twitter
Put (or posted) photos, videos or music to share with others (including social networking or instant messaging)
Created a character, pet or avatar
Used file sharing sites (peer-to-peer) (e.g. Limewire, Kazaa)
People had contact with when: on email

No; Yes
first met in person face to face.
first met on the internet, but who are friends or family of other people you know in person
first met on the internet, but who have no other connection to your life outside of the internet
don't know
People had contact with when: on a social networking site

No; Yes
don't know
People had contact with when: in a chatroom
No; Yes
don't know
People had contact with when: instant messaging

No; Yes
first met in person face to face
don't know
People had contact with when: playing games with other people
No; Yes
don't know
People had contact with when: in a virtual world

No; Yes
don't know
Do you have your OWN profile on a social networking site that you currently use, nor not?
Yes; No; Don't know
Do you have one profile, or more than one?

One profile; More than one profile
Which social networking site do you use? If you use more than one, please name the one you use most often?
List of relevant social networking sites
Roughly how many people are you in contact with when using [INSERT RESPONSE GIVEN IN 315]?
Up to 10; 11-50; 51-100; 101-300; More than 300; Don't know/can't remember
Is your profile set to…?

Public, so that everyone can see it; Partially private, so that friends of friends or your networks can see;
Private so that only your friends can see; Don't know
Which of the bits of information on this card does your profile include about you?
No; Yes
A photo that clearly shows your face
Your last name
Your address
Your phone number
Your school
Your correct age
An age that is not your real age
None of these
Don’t know
ot to say
How true are these of you

I know more about the internet than my parents
I know lots of things about using the internet
There are lots of things on the internet that are good for children of my age
Which of these things do you know how to do on the internet? Please say yes or no to each of the following...
If you don’t know what something is or what it means, don’t worry, just say you don’t know.
Yes; No; Don't know
Compare different websites to decide if information is true
Change filter preferences (by this we mean change the way that your computer or internet browser filters or selects which websites you can or cannot see)
Bookmark a website (add to Favourites)
Block unwanted adverts or junk mail/spam
Delete the record of which sites you have visited
Change privacy settings on a social networking profile. By this I mean the settings that decide which of your information can be seen by other people on the internet.
Block messages from someone you don't want to hear from. By this I mean, use the settings that let you stop someone else getting in touch with you on the internet.
Find information on how to use the internet safely

QN Questions: Risks & Outcomes Online Go Mobile

Entire section to be asked in a confidential and private way so that the child's answers are not observed by the
Note interviewer, parent or other.
Include reminders throughout that 'internet' means accessed on any device and in any place. What 'internet'
Note means may need interviewer explanation
Ensure that it is clear to children whether the questions are platform-neutral or platform/device-specific (give
Note country-appropriate examples if needed)
Questions on risk and harm have been changed from the 2010 survey to simplify routing. Also note that in 2010
Note some questions were not asked of children aged 9-10 years
[ - ] Harm (bothered or upset by anything) on the internet

This block should precede questions about specific risks (e.g. bullying, sexual images) so as not to influence
Note
answers about what bothers children online
R Q301 In the past 12 months, how often have you seen or experienced something on the internet that has QC110 (QP228) Q30
bothered you in some way? (e.g. made you feel uncomfortable, upset or feel that you shouldn’t have seen it) QC111 (QP229)
Q302 If you have seen or experienced something on the internet that has bothered you in some way, QC118
how upset were you about what happened (if at all)?
Very upset; Fairly upset; A bit upset; Not at all upset; Don't know; This has not happened to me
Note It is possible to ask also about other emotions (sad, angry, disgusted, afraid)
how long did you feel like that for?
I got over it straight away; I felt like that for a few days; I felt like that for a few weeks;
I felt like that for a couple of months or more; Don't know; This has not happened to me
did you do any of these things afterwards? (Yes; No)
Q304a Ignore the problem or hope the problem would go away by itself QC120a
Q304b Try to fix the problem QC120b
Q304c Feel a bit guilty about what went wrong QC120c
Q304d Try to get the other person to leave me alone QC120d
Q304e Try to get back at the other person QC120e
Q304f I stopped using the internet for a while QC123a
Q304g I deleted any messages from the other person QC123b
Q304h I changed my privacy/ contact settings QC123c
Q304i I blocked the person from contacting me QC123d
Q304j I reported the problem online (e.g. clicked on a 'report abuse' button, contacted an internet advisor, or "Internet Service ProvideQC123e
Q304k None of these things QC123f
Q304l Don't know QC123g
R Q305 If you have seen or experienced something on the internet that has bothered you in some way, QC122
did you talk to anyone of these about it? (Yes; No)
R Q305a My mother or father QC122a
R Q305b My brother or sister QC122b
R Q305c A friend QC122c
R Q305d A teacher QC122d
R Q305e Someone whose job it is to help children QC122e
R Q305f Another adult I trust QC122f
R Q305g Someone else QC122g
R Q305h Don't know QC122h
Q306 And which, if any, of the things you did helped you? (Yes; No) QC124
Q306a I stopped using the internet for a while QC124a
Q306b I deleted any messages from the other person QC124b
Q306c I changed my privacy/ contact settings QC124c
Q306d I blocked the person from contacting me QC124d
Q306e I reported the problem (e.g. clicked on a 'report abuse' button, contacted an ISP) QC124e
Q306f None of these things QC124f
Q306g Don't know QC124g
Q307 Do you think there are things on the internet that people about your age are bothered by in any way? (Yes; No) QC322
Q308 What things on the internet would bother people about your age? Invite and record a verbatim response from the chil QC323
[ - ] Treated in a hurtful or nasty way by others (bullied)
Sometimes children or teenagers say or do hurtful or nasty things to someone and this can often be quite a few times on
different days over a period of time, for example. This can include: teasing someone in a way this person does not like;
hitting, kicking or pushing someone around; leaving someone out of things. When people are hurtful or nasty to someone in
this way, it can happen: face to face (in person); by mobile phones (texts, calls, video clips);on the internet (e-mail, instant
messaging, social networking, chatrooms).
R Q309 In the PAST 12 MONTHS, has someone treated you in this kind of [hurtful and nasty] way and if so, QC112 (QP235c) Q32
how upset were you about happened?
Yes, and I was very upset; Yes, and I was a little upset; Yes, but I was not at all upset; No, I haven’t experienced this;
Don’t know; Prefer not to say
Q310 How often has someone acted in this kind of way towards you in the past 12 months? QC113
R Q311 If someone has treated you in this kind of way, how did it happen?... (mark all that apply) QC114 Q33
R Q311a In person face to face (a person that is together with you in the same place at the same time) QC114a Q33a
R Q311b By mobile phone calls QC114b Q33b
R Q311c By messages sent to me on my phone (SMS/TEXT or MMS) QC114b Q33c
R Q311d On a social networking site (e.g. Facebook, Twitter etc.) QC116a Q33d
R Q311e On a media sharing platform (YouTube, Instagram, Flickr) Q33e
R Q311f By instant messaging (MSN, What’s app, Skype etc.) QC116b Q33f
R Q311g In a chatroom QC116c Q33g
R Q311h By e-mail QC116d Q33h
R Q311i In a gaming website QC116e Q33i
R Q311j Other QC114c Q33j
R Q311k I haven’t experienced this Q33k
R Q311l Don’t know QC114d Q33l
R Q311m Prefer not to say Q33m
Q312 Have any of these things happened to you in the last 12 months? QC117
Yes; No; Don't know; Prefer not to say
Q312a Nasty or hurtful messages were sent to me QC117a
Q312b Nasty or hurtful messages were passed around or posted where others could see QC117b
Q312c I was left out or excluded from a group or activity on the internet QC117c
Q312d I was threatened on the internet QC117d
Q312e Other nasty or hurtful things on the internet QC117e
Q312f Something else QC117f
Q312h Prefer not to say QC117h
[ - ] Treated others in a hurtful or nasty way (bullied others)
Q313 In the PAST 12 MONTHS, have you ever behaved in this way to someone else and if so, in which way QC125 Q34
did you do it? (Mark all that apply)
Q313a In person face to face (a person that is together with you in the same place at the same time) QC127a Q34a
Q313b By mobile phone calls QC127b Q34b
Q313c By messages sent to me on my phone (SMS/TEXT or MMS) QC127b Q34c
Q313d On a social networking site (e.g. Facebook, Twitter) QC127c Q34d
Q313e By instant messaging (MSN, What’s app, Skype etc.) QC127c Q34e
Q313f On a media sharing platform (YouTube, Instagram, Flickr) QC127c Q34f
Q313g In a chatroom QC127c Q34g
Q313h By e-mail QC127c Q34h
Q313i In a gaming website QC127c Q34i
Q313j Other QC127d Q34j
Q313k I have not acted in this way to someone else
Q313l Don’t know QC127e
Q313m Prefer not to say
Q314 How often have you acted in this kind of way in the past 12 months? QC126
[ - ] Seeing sexual images
In the past year, you will have seen lots of different images – pictures, photos, videos. Sometimes, these might be obviously
sexual – for example, showing people naked, or sexy images, or people having sex. You might never have seen anything like
this, or you may have seen something like this on a mobile phone, in a magazine, on the TV, on a DVD or on the internet.
R Q315 In the past year, you will have seen lots of different images… Sometimes these might QC128; QC135 Q35
be obviously sexual… In the PAST 12 MONTHS, have you seen anything of this kind and if so, (QP235b)
how upset were you by what you saw?
Q316 How often have you seen these things in the past 12 months? QC129
Q317 If you have seen images of this kind, how did it happen? QC130 Q36
Q317a In a magazine or book QC130a Q36a
Q317b On television, film QC130b Q36b
Q317c On a video sharing platform such as YouTube QC132c Q36c
Q317d On a photo sharing platform such as Instagram QC132f Q36d
Q317e By popups on the internet (unrequested windows that appear during web surfing) QC132b Q36e
Q317f On a social networking site (e.g. Facebook, Twitter etc.) QC132a Q36f
Q317g By instant messaging (MSN, What’s app, Skype etc.) Q36g
Q317h In a chatroom Q36h
Q317i By e-mail Q36i
Q317j In a gaming website QC132e Q36j
Q317k I haven’t seen anything like this Q36k
Q317l Don’t know QC130f Q36l
Q317m Prefer not to say Q36m
Q317n By text (SMS), images (MMS), or otherwise on my mobile phone QC130c
Q317o By Bluetooth QC130d
Q317p On an adult/X-rated website QC132d
Q318 Which, if any, of these things have you seen on a website in the last 12 months? (Yes; No) QC133
Q318a Images or video of someone naked QC133a
Q318b Images or video of someone's "private parts" QC133b
Q318c Images or video of people having sex QC133c
Q318d Images or video of movies that show sex in a violent way QC133d
Q318e Something else QC133e
Q318f Don't know QC133f
Q318g Prefer not to say QC133g
[ - ] Potentially negative user generated content

Note Only asked of children 11+ in 2010 but may wish to ask of younger children if ethically feasible
On some websites, people discuss things that may not be good for you. Here are some questions about these kinds of things.
R Q319 In the past 12 months, have you seen websites where people discuss…? QC142 (QP236) Q44
R Q319a Ways of physically harming or hurting themselves QC142a (QP236a)Q44a
R Q319b Ways of committing suicide QC142b (QP236b)Q44b
R Q319c Ways to be very thin (such as being anorexic or bulimic) QC142c (QP236c)Q44c
R Q319d Hate messages that attack certain groups or individuals QC142d (QP236d)Q44d
R Q319e Talk about or share their experiences of taking drugs QC142e (QP236e)Q44e
R Q319f Gory or violent images
[ - ] Other negative online experiences

R Q320 In the past 12 months, has any of the following happened to you on the internet? QC143 (QP237) Q45
Yes; No; Don't know
R Q320a Somebody used my personal information in a way I didn't like QC143a (QP237a)Q45a
R Q320b The computer got a virus QC143b (QP237b)Q45b
R Q320c I lost money by being cheated on the internet (we mean real money, rather than money in a computer game) QC143c (QP237c)Q45c
R Q320d Somebody used my password to access my information or to pretend to be me QC143d (QP237d)Q45d
R Q320e Somebody created a page or image about me that was hostile or hurtful
[ - ] Excessive internet use

Q321 In the past 12 months, how often have these things happened to you? QC144 Q46
Very often; Fairly often; Not very often; Never/almost never
Q321a I have gone without eating or sleeping because of the internet QC144a Q46a
Q321b I have felt bothered when I cannot be on the internet QC144b Q46b
Q321c I have caught myself surfing when I'm not really interested QC144c Q46c
Q321d I have spent less time than I should with either family, friends or doing schoolwork because of the time I spent on the internet QC144d Q46d
Q321e I have tried unsuccessfully to spend less time on the internet QC144e Q46e
D D321 Excessive internet use

Average across the five questions
Q322 In the past 12 months, how often have these things happened to you? Q49
Q322a I have felt bothered when I could not check my smartphone because it was out of power/in a dead zone Q49a
Q322b I have caught myself doing things on my smartphone that I was not really interested in Q49b
Q322c I have felt a strong need to check my phone to see if anything new has happened Q49c
Q322d I have spent less time than I should with either family, friends or doing schoolwork because of the time I spent on the phone Q49d
Q322e I find myself using my phone even in places/situations where it is not appropriate Q49e
Q322f I have tried unsuccessfully to spend less time using my phone Q49f
D D322 Excessive smartphone use

Average across the six questions
[ - ] Risky online opportunities (Adapted from Livingstone & Helsper, 2007)

Q323 Have you done any of the following things in the PAST 12 MONTHS? If yes how often have you done each of these thi QC145 Q38
Q323a Looked for new friends on the internet QC145a Q38a
Q323b Sent personal information (e.g. my full name, address or phone number) to someone that I have never met face to face QC145b Q38b
Q323c Added people to my friends list or address book that I have never met face to face QC145c Q38c
Q334d Pretended to be a different kind of person on the internet from what I really am QC146a
Q323e Sent a photo or video of myself to someone that I have never met face to face QC146b
D Q323 Risky online activities

The number of 'yes' responses for the five items in Q323
[ - ] Meeting new people
Next are some questions about the contact you might have had with people you have met online. Remember to think about
ANY WAY of using the internet (e.g. on a computer or mobile phone) and ANY PLACE where you use the internet (e.g. at
home or school or somewhere else). When we talk about ‘face to face’ we mean talking to someone in person at the same
place rather than through the internet, on a phone or a webcam.
R Q324 Have you ever had contact on the internet with someone you have not met face to face before? QC147 Q37
Yes; No; Don't know
R Q325 In the PAST 12 MONTHS, have you ever met anyone face to face that you first got to know on QC148; QC152 Q39
the internet and if so, were you at all upset by what happened or wish that you had not done it? (QP235b)
Q326 In the PAST 12 MONTHS, how many people have you gone on to meet face to face QC149 Q40
(that you had previously only met on the internet?
None; 1 to 2; 3 to 4; 5 to 10; More than 10; Don't know
Q327 In the last 12 months, which of these types of people have you met face to face that you QC150
first met on the internet? (Yes; No)
Q327a Someone who is a friend or family member of someone else I know in person face to face QC150a
Q327b Someone who had no connection with my life before I met them on the internet QC150b
Q327c Neither QC150c
Q327d Don't know QC150dk
Q328 If you have gone on to meet people face to face that you met before just on the internet QC151 Q41
(never face to face), in what ways did you get in contact with them for the first time?
Q328a By mobile phone calls Q41a
Q328b By text messages sent to me on my phone (SMS/TEXT or MMS) Q41b
Q328c On a social networking site (e.g. Facebook, Twitter etc.) QC151a Q41c
Q328d On a media sharing platform (YouTube, Instagram, Flickr) Q41d
Q328e By instant messaging (MSN, What’s app, Skype, etc) QC151b Q41e
Q328f In a chatroom QC151c Q41f
Q328g By e-mail QC151d Q41g
Q328h On a gaming website QC151e Q41h
Q328i I have never gone on to meet anyone face to face that I had met on the internet Q41i
Q328j Don’t know QC151g Q41j
Q328k Prefer not to say Q41k
[ - ] Receiving sexual messages
People do all kinds of things on the internet. Sometimes, they may send sexual messages or images. By this we
mean talk about having sex or images of people naked, or sexy images, or images of people having sex.
R Q329 In the PAST 12 MONTHS, have you received sexual messages of this kind (this could be words, QC167; QC171 Q42
pictures or videos) and if so, how upset were you (QP235e)
Q330 How often have you seen or received sexual messages of any kind on the internet in the PAST 12 months? QC168
This could be words, videos or pictures.
Q331 If you have received any messages of this kind, how did it happen? (Yes; No) QC170 Q43
Q331a By mobile phone calls Q43a

Q331b By text messages sent to me on my phone (SMS/TEXT or MMS) Q43b
Q331c On a social networking site (e.g. Facebook, Twitter etc.) QC170a Q43c
Q331d On a media sharing platform (YouTube, Instagram, Flickr) Q43d
Q331e By instant messaging (MSN, What’s app, Skype, etc) QC170b Q43e
Q331f In a chatroom (video chat) QC170c Q43f
Q331g By e-mail QC170d Q43g
Q331h On a gaming website QC170e Q43h
Q331i In a gaming community (also on the Xbox and other game consoles) Q43i
Q331j By 'pop up' (something appears by accident) QC170f
Q331k I haven’t experienced this Q43j
Q331l Don’t know QC170h Q43k
Q332 In the PAST 12 MONTHS, have any of these happened to you on the internet? (Yes; No) QC169
Q332a I have been sent a sexual message on the internet QC169a
Q332b I have seen a sexual message posted where other people could see it on the internet QC169b
Q332c I have been asked to talk about sexual acts with someone on the internet QC169c
Q332d I have been asked on the internet for a photo or video showing my private parts QC169d
Q332e I have seen other people perform sexual acts QC169e
Q332f None of these things QC169f
[ - ] Sending sexual messages
People do all kinds of things on the internet. Sometimes, they may send sexual messages or images. By this we
mean talk about having sex or images of people naked or having sex.
Q333 In the PAST 12 MONTHS, how often have you sent or posted a sexual message (example: words, QC179 (QP235f)
pictures or video) of any kind on the internet? This could be about you or someone else. (QC180)
Q334 In the PAST 12 MONTHS have you done any of these things on the internet…? (Yes; No) QC181
Q334a I have sent someone a sexual message (e.g. words, pictures or video) on the internetI have sent someone a sexual message (e.
QC181a
Q334b I have posted a sexual message (e.g. words, pictures or video) where other people could see it on the internet QC181b
Q334c I have talked about sexual acts with someone on the internet QC181c
Q334d I have asked someone on the internet to send me a photo or video showing their private parts QC181d
Q334e I have sent someone a photo or video showing my private parts QC181e
Q334f None of these QC181f
References
Livingstone, S., and Helsper, E.J. (2007) Taking risks when communicating on the internet: The role of offline social-
psychological factors in young people’s vulnerability to online risks. Information, Communication and Society, 10(5), 619-643.
http://eprints.lse.ac.uk/4254/
Also that questions about risk and harm are merged into one to simplify routing
Some questions in the 2010 survey were not asked of children aged 9-10 years old
In the PAST 12 MONTHS, have you seen or experienced something on the internet that has bothered you
in some way? For example, made you feel uncomfortable, upset, or feel that you shouldn’t have seen it.
Thinking now about the LAST TIME this happened to you, how upset were you
about what happened (if at all)?
Very upset; Fairly upset; A bit upset; Not at all upset; Don't know
How long did you feel like that for?

I got over it straight away; I felt like that for a few days; I felt like that for a few weeks;
I felt like that for a couple of months or more; Don't know
Did you do any of these things afterwards?
Hope the problem would go away by itself

Try to fix the problem
Feel a bit guilty about what went wrong
Try to get the other person to leave me alone
Try to get back at the other person
I stopped using the internet for a while
I deleted any messages from the other person
I changed my privacy/contact settings
I blocked the person from contacting me
I reported the problem (eg clicked on a ‘report abuse’ button, contact an internet advisor or “Internet service provider (ISP)”)
None of these things
Don’t know
If you answered yes, who did you talk to about it?
My mother or father
My brother or sister
A friend
A teacher
Someone whose job it is to help children
Another adult I trust
Someone else
Don't know
And which, if any, of the things you did helped you?

I stopped using the internet for a while
I deleted any messages from the other person
I changed my privacy/contact settings
I blocked the person from contacting me
I reported the problem (eg clicked on a ‘report abuse’ button, contact an internet advisor or “Internet service provider (ISP)”)
Don’t know
Do you think there are things on the internet that people about your age will be bothered by in any way?
What things on the internet would bother people about your age?
Has someone acted in this kind of hurtful or nasty way to you in the past 12 months?
At any time during the last 12 months, has this happened... (Yes; No)
In person or face to face?
By mobile phone calls, texts or image/video texts?
Some other way?
On a social networking site
By instant messaging
In a chat room
By email
In a gaming website
Some other way on the internet
Don't know
And can I just check, which of these things have happened in the LAST 12 MONTHS?
Nasty or hurtful messages (eg words, pictures or videos) were sent to me on the internet
Nasty or hurtful messages (eg words, pictures or videos) about me were passed around or posted on the internet where others could see
I was left out or excluded from a group or activity on the internet
I was threatened on the internet
Other nasty or hurtful things on the internet
Something else
Don't know
Prefer not to say
In which of the following ways have you acted ike this in the past 12 months…? (Yes; No)
Yes; No
In person face to face
By mobile phone calls, texts or image/video texts
By mobile phone calls, texts or image/video texts
On the internet
On the internet
On the internet
On the internet
On the internet
On the internet
Other way(s)
Don’t know
How often have you acted in this kind of way in the past 12 months?
Every day or almost every day; Once or twice a week; Once or twice a month; Less often; Don't know
In the LAST 12 MONTHS have you seen any things like this that have bothered you in any way?
For example, made you feel uncomfortable, upset, or feel that you shouldn't have seen them.
How often have you seen these things in the PAST 12 MONTHS?
Every day or almost every week; Once or twice a week; Once or twice a month; Less often; Don't know
In which, if any, of these places have you seen these kinds of things in the PAST 12 MONTHS?
In a magazine or book
On television, film or video/DVD
On a video-hosting site (e.g. Youtube)
On a peer to peer file-sharing website (e.g. limewire)
By images that pop-up accidently
In a gaming website
Don’t know
By text (SMS), images (MMS) or otherwise on my mobile phone

By Bluetooth
Which, if any, of these things have you seen on a website in the LAST 12 MONTHS?
Images or video of someone naked
Images or video of someone's "private parts"
Images or video of people having sex
Images or video of movies that show sex in a violent way
Something else
Don't know
Prefer not to say
In the PAST 12 MONTHS, have you seen websites where people discuss
Ways of physically harming or hurting themselves

Ways of committing suicide
Ways to be very thin (such as being anorexic or bulimic)
Hate messages that attack certain groups or individuals
Talk about or share their experiences of taking drugs
In the PAST 12 MONTHS, has any of the following happened to you on the internet?
Somebody used my personal information in a way I didn't like

The computer got a virus
I lost money by being cheated on the internet (we mean real money, rather than money in a computer game)
Somebody used my password to access my information or to pretend to be me
In the past 12 months, how often have these things happened to you?
I have gone without eating or sleeping because of the internet
I have felt bothered when I cannot be on the internet
I have caught myself surfing when I'm not really interested
I have spent less time than I should with either family, friends or doing schoolwork because of the time I spent on the internet
I have tried unsuccessfully to spend less time on the internet
Have you done any of the following things in the PAST 12 MONTHS; if yes how often have you done each of these things?
Every day or almost every day; Once or twice a week; Once or twice a month; Less often; Never/not in the past year; Don't know; Prefer not to say
Looked for new friends on the internet
Sent personal information (e.g. my full name, address or phone number) to someone that I have never met face to face
Added people to my friends list or address book that I have never met face to face
Pretended to be a different kind of person on the internet from what I really am
Sent a photo or video of myself to someone that I have never met face to face
Can I just check, have you ever had contact on the internet with someone you have not met face to face before?
Yes; No; Don't know
And have you ever gone on to meet anyone face to face that you first met on the internet in this way?
And how many new people have you met in this way in the LAST 12 MONTHS, (if any)?
1-2; 3-4; 5-10; More than 10; Don't know
In the LAST 12 MONTHS, which of these types of people have you met face to face
that you first met on the internet?
Someone who is a friend or family member of someone else I know in person face to face
Someone who had no connection with my life before I met them on the internet
Neither
Don't know
And thinking about any people you have gone on a meeting with in the LAST 12 MONTHS
who you first met on the internet, in what ways did you first get in contact with them?
In a chatroom
By email
In a gaming website
Don’t know
In the PAST 12 MONTHS, have you seen or received sexual messages of any kind on the
internet? This could be words, pictures or videos.
How often have you seen or received sexual messages of any kind on the internet
in the PAST 12 MONTHS? This could be a words, pictures or videos.
Every day or almost every week; Once or twice a week; Once or twice a month; Less often; Don't know
Thinking about the times in the LAST 12 MONTHS that you have seen or received a
sexual message on the internet, how has this happened?
In a chatroom (video chat)
By e-mail
In a gaming website
By 'pop up' (something appears by accident)
Don’t know
In the PAST 12 MONTHS, have any of these happened to you on the internet?
I have been sent a sexual message on the internet
I have seen a sexual message posted where other people could see it on the internet
I have been asked to talk about sexual acts with someone on the internet
I have been asked on the internet for a photo or video showing my private parts
I have seen other people perform sexual acts
Don't know
Prefer not to say
In the PAST 12 MONTHS, have you sent or posted a sexual message (example: words,
pictures or video) of any kind on the internet? This could be about you or someone else.
In the PAST 12 MONTHS, have you done any of these things on the internet …?
I have sent someone a sexual message (e.g. words, pictures or video) on the internetI have sent someone a sexual message (e.g. words, pictures or video) on the internet
I have posted a sexual message (e.g. words, pictures or video) where other people could see it on the internet
I have talked about sexual acts with someone on the internet
I have asked someone on the internet to send me a photo or video showing their private parts
I have sent someone a photo or video showing my private parts
None of these
Don't know
Prefer not to say
QN Questions: Mediation Online Go Mobile

Include reminders throughout that 'internet' means accessed on any device and in any place. What 'online' or
Note 'internet' means may need interviewer explanation
Ensure that it is clear to children whether the questions are platform-neutral or platform/device-specific (and
Note give country-appropriate examples if needed)
[ - ] Active mediation of internet use

R Q401 Does your parents/do either of your parents sometimes... QC327 (QP220) Q53
Yes; No; Don't know
Q401A Talk to you about what you do on the internet? QC327a (QP220a)Q53a
Q401B Encourage you to explore and learn things on the internet? QC327d (QP220d Q53d
R Q401C Sit with you while you use the internet? QC327b (QP220b)Q53b
R Q401D Stay nearby when you use the internet? QC327c (QP220c) Q53c
Q401E Do shared activities together with you on the internet? QC327e (QP220e Q53e
D D401 Active mediation of internet use

Number of 'yes' answers for the five questions
[ - ] Restrictive mediation
R Q402 For each of these things, please tell me if your parents CURRENTLY let you do them whenever you want, QC328 (QP221) Q55
or let you do them but only with your parent's permission or supervision, or NEVER let you do them.
Can do this anytime; Can only do this with permission or supervision; Can never do this; Don't know
R Q402A Have your own social networking profile QC328d (QP221d)Q55c
Q402B Give out personal information to others on the internet QC328e (QP221e)Q55d
Q402C Use instant messaging QC328a (QP221a)
Q402D Download music or films on the internet QC328b (QP221b)Q55a
R Q402E Watch video clips on the internet QC328c (QP221c) Q55b
Q402F Upload photos, videos or music to share with others QC328f (QP221f) Q55e
Q402G Download free apps Q55f
Q402H Pay for downloading apps Q55g
Q402I Register my geographical location(using Facebook, Foursquare, etc.) Q55h
Q402J Use instant messaging (MSN, What’s app, Skype etc.) Q55i
NW suggests adding gaming to this list
D D402 Restrictive mediation

Number of 'yes' answers for the ten questions
[ - ] Active mediation of internet safety

R Q403 Has your parent/either of your parents ever done any of these things with you? QC329 (QP222) Q54
Yes; No; Don't know
Q403A Helped you when something is difficult to do or find on the internet QC329a (QP222a)Q54a
R Q403B Suggested ways to use the internet safely QC329c (QP222c) Q54c
Q403C Explained why some websites are good or bad QC329b (QP222b)Q54b
Q403D Suggested ways to behave towards other people online QC329d (QP222d)Q54d
Q403E Helped you in the past when something has bothered you on the internet QC329e (QP222e)Q54e
R Q403F In general, talked to you about what to do if something on the internet bothered you QC329f (QP222f) Q54f
D D403 Active mediation of internet safety

Number of 'yes' answers for the six questions
Note For parental monitoring and technical mediation (below), questions may need to be updated/adapted to the present country context
[ - ] Parental monitoring
R Q404 Does your parent/either of your parents sometimes check any of the following things afterwards? QC330 (QP223)
Yes; No; Don't know
Q404A Which websites you visited QC330a (QP223a)
R Q404B Which friends or contacts you add to your social networking profile/instant messaging service QC330d (QP223d)
R Q404C The messages in your email or instant messaging account QC330b (QP223b)
Q404D Your profile on a social networking or online community QC330c (QP223c)
D D404 Parental monitoring

Number of 'yes' answers for the four questions
[ - ] Parental technical mediation

R Q405 Does your parent/do your parents make use of any of the following…? QC331 (QP224) Q56
Yes; No; Don't know
R Q405A Parental controls or other means of blocking or filtering some types of website QC331a (QP224a)Q56a
R Q405B Parental controls or other means of keeping track of the websites you visit QC331b (QP224b)Q56b
Q405C A service or contract that limits the time you spend on the internet QC331c (QP224c) Q56c
Q405D Software to prevent spam or junk mail/viruses QC331d (QP224d)Q56d
D D405 Technical mediation

Number of 'yes' answers for the four questions
Q406 Are any of the following installed on your smartphone? Q57

Yes; No; Don't know
Q406A Parental controls or other means of blocking or filtering some types of websites. Q57a
Q406B Parental controls that filter the apps you can download Q57b
Q406C A service or contract that limits the time you spend on the internet Q57c
Q406D Software that limits the people you can be in touch with (through voice calls and SMS/TEXT MMS) Q57d
Q407 Do your parents ever... Q63

Yes; No; Don't know
Q407A Sometimes take my phone to see what I am doing or who I am in touch with
Q407B Make rules about how mobile phones are used
Q407C Make rules about how smartphones are used
Q407D Don’t make rules, but sometimes they confiscate it for a period (1 day, 1 week, etc.)
Q407E There are no rules in my home
[ - ] Peer mediation
R Q408 Have your friends ever done any of these things? QC336 Q58
Yes; No; Don't know
R Q408A Helped you when you found something difficult to do or find on the internet QC336a Q58a
R Q408B Suggested ways to use the internet safely QC336c Q58c
R Q408C Encourage you to explore and learn things on the internet?
Q408d Explained why some websites are good or bad QC336b Q58b
Q408e Suggested ways to behave towards other people on the internet QC336d Q58d
Q408f Helped you in the past when something has bothered you on the internet QC336e Q58e
D D408 Peer mediation

Number of 'yes' answers for the six questions
R Q409 Have you ever suggested ways to use the internet safely for your friends? QC337
Yes; No; Don't know
[ - ] Teacher mediation
R Q410 Have any teachers at your school ever done any of these things? QC338 Q59
Yes; No; Don't know
R Q410A Helped you when you found something difficult to do or find on the internet QC338b Q59b
R Q410B Suggested ways to use the internet safely QC338d Q59d
R Q410C Encourage you to explore and learn things on the internet?
Q410D Talked to you about what you do on the internet QC338a Q59a
Q410E Explained why some websites are good or bad QC338c Q59c
Q410F Suggested ways to behave towards other people online QC338e Q59e
Q410G Made rules about what you can do on the internet at school QC338f Q59f
Q410H Helped you in the past when something has bothered you on the internet QC338g Q59g
Q410I In general, talked to you about what you would do if something on the internet ever bothered you QC338h Q59h
D D410 Teacher mediation

Number of 'yes' answers for the nine questions
Q411 Do teachers at your school ever... Q63

Yes; No; Don't know
Q411A Check if students have their mobile phones/smartphones on or off Q63a
Q411B Sometimes take my phone to see what I am doing or who I am in touch with
Q411C Make rules about how mobile phones are used Q63b
Q411D Make rules about how smartphones are used Q63c
Q411E Don’t make rules, but sometimes they confiscate it for a period (1 day, 1 week, etc.) Q63d
Q411F There are no rules in my school Q63e
[ - ] Other sources of information on internet safety

Q412 Have you EVER received advice about how to use the internet safely from QC339
any of these people or places?
No; Yes
Q412A Youth or church or social worker QC339a
Q412B Librarian QC339b
Q412C Other relative QC339c
Q412D Someone whose job it is to give advice over the internet QC339d
Q412E Websites QC339e
Q412F Television, radio, newspapers or magazines QC339f
Q412G Internet service provider QC339g
Q412H I haven't received any advice from any of these people or places QC339h
Q413 Would you want to get advice about how to use the internet safely from
any of these people or places?
No; Yes
Q413A Youth or church or social worker
Q413B Librarian
Q413C Other relative
Q413D Someone whose job it is to give advice over the internet
Q413E Websites
Q413F Television, radio, newspapers or magazines
Q413G Internet service provider
Q413H I haven't received any advice from any of these people or places
[ - ] General questions on parental mediation

R Q414 How much do you think your parent(s) knows about what you do on the internet? QC325 Q51
A lot; Quite a bit; Just a little; Nothing; Don't know
R Q415 Overall, would you like your parent(s) to take more or less interest in what you do on the internet, QC326
or to stay about the same?
A lot more; A little more; Stay the same; A little less; A lot less; Don't know
Q416 Do the things that your parent does/parents do relating to how you use the internet help to QC332 (QP225)
make your internet experience better, or not really?
Yes, a lot; Yes, a little; No; Don't know
Q417 Do the things that your parent does/parents do relating to how you use the internet limit what QC333
you can do on the internet, or not really?
Q418 And do you even ignore what your parent(s) tell you when you use the internet, or not really? QC334
Q419 Does your parent/do you parents do anything different these days because you have been QC335 (QP227)
bothered by something on the internet in the past, or not really?
Yes; No; Don't know
Scale reliability
For testing of the reliability of the parental mediation subscales in each language version, see Andrea Duerager and
Nathalie Sonck (2014). This testing shows that the subscales have moderate but not high reliability, with some variation
in different national versions. See www.eukidsonline.net (reports page)
Does your parent / do either of your parents> sometimes…

Yes; No; Don't know
Talk to you about what you do on the internet
Encourage you to explore and learn things on the internet on your own.
Sit with you while you use the internet (watching what you are doing but not really joining in)
Stay nearby when you use the internet
Do shared activities together with you on the internet
For each of these things, please tell me if your parents CURRENTLY let you do them whenever you want,
or let you do them but only with your parent's permission or supervision, or NEVER let you do them.
Can do this anytime; Can only do this with permission or supervision; Can never do this; Don't know
Have your own social networking profile
Give out personal information to others on the internet (e.g. my/his/her full name, address or phone number)
Use instant messaging
Download music or films on the internet
Watch video clips on the internet (e.g. on YouTube
Upload photos, videos or music to share with others
Has your parent / have either of your parents> ever done any of the following things with you?
Yes; No; Don't know
Helped you when something is difficult to do or find on the internet
Suggested ways to use the internet safely
Explained why some websites are good or bad
Suggested ways to behave towards other people online
Helped you in the past when something has bothered you on the internet
In general, talked to you about what you would do if something on the internet ever bothered you
When you use the internet at home, <does your parent / do either of your parents> sometimes check any of the following things?
Yes; No; Don't know; Not applicable
Which websites you visited
Which friends or contacts you add to your social networking profile or instant messaging service
The messages in your email or instant messaging account
Your profile on a social network or online community
As far as you know, <does your parent / do your parents> make use of any of the following for the computer that you use MOST OFTEN at home?
Parental controls or other means of blocking or filtering some types of websites. By this we mean something that stops you visiting certain websites...
Parental controls or other means of keeping track of the websites you visit. By this we mean something that keeps a record of the websites you visit...
A service or contract that limits the time you spend on the internet
Software to prevent spam/junk mail or viruses
Have your friends ever done any of these things? Please say yes or no to each of the following...
Yes; No; Don't know
Helped you when you found something difficult to do or find on the internet

Suggested ways to behave towards other people on the internet
Have YOU ever suggested ways to use the internet safely for your friends?
Yes; No; Don't know
Have any teachers at your school ever done any of these things?
Yes; No; Don't know
Helped you when you found something difficult to do or find on the internet
Talked to you about what you do on the internet

Suggested ways to behave towards other people online
Made rules about what you can do on the internet at school
In general, talked to you about what you would do if something on the internet ever bothered you
Have you EVER received advice about how to use the internet safely from any of these people or places?
No; Yes
Youth or church or social worker
Librarian
Other relative (e.g brother, sister, aunt, uncle, grandparent etc)
Someone whose job it is to give advice over the internet
Websites
Television, radio, newspapers or magazines
Internet service provider i.e. the company that provides the internet to your home or school (ADD NATIONAL EXAMPLES)
I haven’t received any advice from any of these people or places
How much do you think your parent(s) knows about what you do on the internet? Would you say a lot, quite a bit, just a little, or nothing?
A lot; Quite a bit; Just a little; Nothing; Don't know
Overall, would you like your parent(s) to take more or less interest in what you do on the internet, or to stay about the same?
And is that a lot/little more/less?
A lot more; A little more; Stay the same; A little less; A lot less; Don't know
Do the things that your <parent does / parents do> relating to how you use the internet help to make your internet experience
better, or not really?
Do the things that your <parent does / parents do> relating to how you use the internet limit what you can do on the
internet, or not really?
And do you ever ignore what your parent(s) tell you when use the internet, or not really?
<Does your parent / do your parents> do anything new or different these days because you have been
bothered by something on the internet in the past, or not really?
Yes; No; Don't know
QN Questions: Context & Background Online Go Mobile

[ - ] General demographics
R Q501 Gender of child? QP201b SCR
Male; Female
R Q502 When were you born? QP201 SCR

Open numeric
D D501 Age of child QP201 SCR

Year of data collection - year of birth
Q503 Which of the following people live in the same household with you? QP202
No; Yes
Q503A I live alone
Q503B Father or stepfather or my father's partner
Q503C Mother or stepmother or my mother's partner
Q503D Older brother(s)
Q503E Older sister(s)
Q503F Younger brother(s)
Q503G Younger sister(s)
Q503H Grandparents
Q503I Other relatives
Q503J Other people
Definition The next questions ask about your parents. If mostly fosterparents, step-parents or others brought you up answer
for them. For example, if you have both a stepfather and a natural father, answer for the one that is the
most important in bringing you up
Q504 What is the highest level of schooling your father completed? QP209
Note [Ask directly of parents if they are present]
Completed primary school or less; Some secondary school; Completed secondary school;
Some college or university; Completed college or university; Don't know; Does not apply
Q505 What is the highest level of schooling your mother completed? QP210
[Ask directly of parents if they are present- NB these responses are adapted from ISCED, the International Standard
Note Classification of Education]
Completed primary school or less; Some secondary school; Completed secondary school;
Some college or university; Completed college or university; Don't know; Does not apply
R Q506 What are the languages you mainly use at home? QP211
No; Yes
List of all relevant languages
[ - ] Self-efficacy (Adapted from Schwarzer and Jerusalem, 1995)

Note For the original scale, there are official translations available in many languages. See http://userpage.fu-berlin.de/~health/selfscal.htm
R Q507 How true is this of you? QC104; QC106
Not true; A bit true; Very true; Don't know
Q507A I can always manage to solve difficult problems if I try hard enough
Q507B If someone opposes me, I can find means and ways to get what I want
R Q507C It's easy for me to stick to my aims and achieve my goals QC104h
R Q507D I am confident that I can deal with unexpected problems QC104a
R Q507E I can generally work out how to handle new situations QC106f
Q507F I can solve most problems if I invest the necessary effort
Q507G I can remain calm when facing difficulties because I can rely on my coping abilities
Q507H When I am confronted by a problem, I can usually find several solutions
R Q507I If I am in trouble I can usually think of something to do QC106c
R Q507J I can generally work out how to handle new situations QC106f
D D502 Self-efficacy DCSEMN

Average for the starred items in Q507
[ - ] Strengths and difficulties (Adapted from Goodman et al, 1998)

In the full Goodman scale, the items below are divided into subscales for emotional symptons, conduct
Note problems peer relationship problems, hyperactivity and pro-social behaviour. Note, too, that official
translations for this scale exists in many languages. See http://www.sdqinfo.org/
R Q508 How true is this of you? QC104; QC105; QC106

Q508A I try to be nice to other people. I care about their feelings
Q508B I am restless, I cannot stay still for long
R Q508C I get a lot of headaches, stomach-aches or sickness QC104c
Q508D I usually share with others (food, games, pens etc.)
R Q508E I get very angry and often lose my temper QC104d
R Q508F I am usually on my own, I generally play alone or keep to myself QC104e
R Q508G I usually do as I am told QC104f
R Q508H I worry a lot QC104g
Q508I I am helpful if someone is hurt, upset or feeling ill
Q508J I am constantly fidgeting or squirming
R Q508K I have at least one good friend QC105a
R Q508L I fight a lot, I can make other people do what I want QC105b
R Q508M I am often unhappy, sad or tearful QC105c
R Q508N Other people my age generally like me QC105d
R Q508O I am easily distracted and find it difficult to concentrate QC106a
R Q508P I am nervous in certain new situations, I easily lose confidence QC105f
Q508Q I am kind to younger children
R Q508R I am often accused of lying or cheating QC105g
R Q508S Other children or young people pick on me QC105h
Q508T I often volunteer to help others (parents, teachers, children)
Q508U I think before I do things
R Q508V I take things that are not mine from home, school or elsewhere QC106d
R Q508W I get on better with adults than with people my own age QC106e
R Q508X I have many fears and I am easily scared QC106g
Q508Y I finish the work I'm doing. My attention is good
D D503 Psychological difficulties DCSDQMN

Average for the starred items in Q508
[ - ] Ostracism (Adapted from Ferris, Brown, Berry & Lian, 2008)

Q509 How true is this of you? QC106
Q509 Other people my age often treat me as if I wasn't there QC106b
[ - ] Sensation seeking (Adapted from Stephenson et al, 2003)

R Q510 How true is this of you? QC107
R Q510A I do dangerous things for fun QC107a
R Q510B I do exciting things, even if they are dangerous QC107b
D D504 Sensation seeking DCsensationMN

Average of the two items in Q510
[ - ] Risky offline activities (Adapted from Currie et al., 2008)

R Q511 In the past 12 months, have you done any of these things? QC108
No; Yes
R Q511A Had so much alcohol that I got really drunk QC108a
R Q511B Missed school lessons without my parents knowing QC108b
R Q511C Had sexual intercourse QC108c
R Q511D Been in trouble with my teachers for bad behaviour QC108d
R Q511E Been in trouble with the police QC108e
R Q511F None of these things QC108f
R Q511G Prefer not to say QC108g
D D505 Risky offline activities DCROB2NM

The number of yes responses for the five substantive items
[ - ] Social support
Q512 When I am bothered about something, I talk to... QC109
No; Yes
Q512A My mother or father QC109a
Q512B My brother or sister QC109b
Q512C A friend QC109c
Q512D A teacher QC109d
Q512E Some one whose job it is to help children QC109e
Q512F Another adult I trust QC109f
Q512G Someone else QC109g
Q512H No one QC109h
Q512I Don't know QC109i
[ - ] Approach to online communication

Q513 How true are these of you? QC103 Q47
Q513A I find it easier to be myself on the internet than when I am with people face to face QC103a Q47a
Q513B I talk about different things on the internet than I do when speaking to people face to face QC103b Q47b
Q513C On the internet I talk about private things which I do not share with people face to face QC103c Q47c
[ - ] References
Currie, C., Gabhainn, S, N., Godeau, E., Roberts, C., Smith, R., Currie, D., Picket, W., Richter, M., Morgan, A., &
Barnekow, V. (Eds.). (2008). Inequalities in young people's health: Health behaviour in school-aged children (HBSC)
international report from the 2005/2006 survey. Copenhagen, Denmark: WHO Regional Office for Europe.
Ferris, D., Brown, D. J., Berry, J. W., & Lian, H. (2008). The development and validation of the Workplace Ostracism
Scale. Journal of Applied Psychology, 3(6), 1348-1366.
Goodman R., Meltzer H., Bailey V. (1998) The Strengths and Difficulties Questionnaire: A pilot study on the validity of
the self-report version. European Child and Adolescent Psychiatry, 7, 125-130. doi:10.1007/s007870050057
Schwarzer, R. & Jerusalem, M. (1995). Generalized Self-Efficacy scale. In J. Weinman, S. Wright & M. Johnston
(Eds.),Measures in health psychology: A user’s portfolio. Causal and control beliefs(pp. 35-37). Windsor, UK: NFER-
NELSON.
Stephenson, M. T., Hoyle, R. H., Palmgreen, P., & Slater, M. D. (2003). Brief measures of sensation seeking for
screening and large-scale surveys. Drug and Alcohol Dependence, 72(3), 279-286.
doi:10.1016/j.drugalcdep.2003.08.003
Interviewer code respondent gender

Male; Female
What is the age of your child?

Open numeric
And can I just check, how many children aged 0-17 are there living in the household in total?
Open numeric
And please can you tell me what is the highest level of education you have completed?
Not completed primary education; Primary or first stage of basic; Lower secondary or second stage of basic;
Upper secondary; Post secondary, non tertiary; First stage of tertiary; Second stage of tertiary; Don't know
And what is the highest level of education completed by the other parent/carer in the household?
Not completed primary education; Primary or first stage of basic; Lower secondary or second stage of basic;
Upper secondary; Post secondary, non tertiary; First stage of tertiary; Second stage of tertiary; Don't know
What are the main languages spoken at home?
How true is this of you?

It's easy for me to stick to my aims and achieve my goals

I am confident that I can deal with unexpected problems
I can generally work out how to handle new situations
If I am in trouble I can usually think of something to do

I can generally work out how to handle new situations

I get a lot of headaches, stomach-aches or sickness
I get very angry and often lose my temper

I am usually on my own, I generally play alone or keep to myself
I usually do as I am told
I worry a lot
I have at least one good friend

I fight a lot, I can make other people do what I want
I am often unhappy, sad or tearful
Other people my age generally like me
I am easily distracted and find it difficult to concentrate
I am nervous in certain new situations, I easily lose confidence
I am often accused of lying or cheating

Other children or young people pick on me
I take things that are not mine from home, school or elsewhere
I get on better with adults than with people my own age
I have many fears and I am easily scared

Other people my age often treat me as if I wasn’t there

I do dangerous things for fun
I do exciting things, even if they are dangerous
In the past 12 months, have you done any of these things?

No; Yes
Had so much alcohol that I got really drunk
Missed school lessons without my parents knowing (playing truant, bunking off, skiving or wagging school)
Had sexual intercourse
Been in trouble with my teachers for bad behaviour
Been in trouble with the police
Prefer not to say
When I am bothered about something, I talk to...

No; Yes
My mother or father
My brother or sister
A friend
A teacher
Some one whose job it is to help children (e.g “police”, “social worker”, “adviser”)
Another adult I trust
Someone else
No one
Don’t know
How true are these of you?

I find it easier to be myself on the internet than when I am with people face to face
I talk about different things on the internet than I do when speaking to people face to face
On the internet I talk about private things which I do not share with people face to face

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The EU Kids Online survey

R - Indicates a recommended question or item

D D101 Number of places where the internet is used DPplaceNM

D D102 Number of devices used to access the internet DPdeviceNM

[ - ] Access to the internet

[ - ] Time spent online

D D103 Estimated minutes online each day Dctimeuse

Q111 How often do you use the internet? QC303 (QP217)

Other handheld portable devices (e.g. iPod Touch, iPhone or Blackberry)

A Games console such as a PlayStation

How often do you use the internet?

R - Indicates a recommended question or item

D D201 Range of online activities DCactNM

[ - ] Use of internet and smartphones at school

[ - ] Practices of online communication

[ - ] Contact with others via online communication

People had contact with when: on email QC310a

People had contact with when: on a social networking site QC310b

People had contact with when: instant messaging QC310d

People had contact with when: in a virtual world QC310f

R Q212 Is your profile set to…? QC317 Q20

[ - ] Skills related to internet use in general

Yes; No; Don't know

D D202 Digital skills related to internet use DCskillsNM

[ - ] Skills related to use of mobile devices

D D203 Digital skills related to smartphone use

[ - ] Dimensions of digital literacy

Notes underpinning the dimensions of activities and skills above

Used the internet for school work

People had contact with when: on email

People had contact with when: on a social networking site

People had contact with when: instant messaging

People had contact with when: in a virtual world

Do you have one profile, or more than one?

Is your profile set to…?

How true are these of you

Find information on how to use the internet safely

R - Indicates a recommended question or item

[ - ] Harm (bothered or upset by anything) on the internet

[ - ] Treated in a hurtful or nasty way by others (bullied)

[ - ] Seeing sexual images

[ - ] Potentially negative user generated content

[ - ] Other negative online experiences

[ - ] Excessive internet use

D D321 Excessive internet use

D D322 Excessive smartphone use

[ - ] Risky online opportunities (Adapted from Livingstone & Helsper, 2007)

D Q323 Risky online activities

[ - ] Meeting new people

[ - ] Receiving sexual messages

Q331a By mobile phone calls Q43a

[ - ] Sending sexual messages

How long did you feel like that for?

Did you do any of these things afterwards?

Hope the problem would go away by itself

If you answered yes, who did you talk to about it?

And which, if any, of the things you did helped you?

By text (SMS), images (MMS) or otherwise on my mobile phone

Ways of physically harming or hurting themselves

Somebody used my personal information in a way I didn't like

Yes; No; Don't know; Prefer not to say

1-2; 3-4; 5-10; More than 10; Don't know

On a social networking site

On a social networking site

By 'pop up' (something appears by accident)

R - Indicates a recommended question or item

[ - ] Active mediation of internet use