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services (VAS)

Value Added services (VAS)

CLI Service:
Get to know caller’s number before answering the call
through PTCL CLI service. Now you have a good check on
Prank calls as well”

Call Forwarding:
This service allow you to transfer your call to any number
with three available modes

On No reply:
In this case there is no reply; the call will be transferred
automatically to another predefined desired number.

Activation code is *06*complete-num# e.g.

*06*0212254155# and
Deactivation code is #06#.

On Busy:
In this case the customer number is busy; the incoming
call will be transferred automatically to another
predefined specified number.

Activation code is *09*complete-num# e.g.

*09*0212254155# and

De-activation code is #09#.

Call Forwarding Immediate:

In this case, all the incoming call will be transferred
automatically to another predefined specified number
without a ringer at customer’s end.

Activation code is *21*complete-num# e.g.

*21*0212254155# and
Deactivation code is #21#.

Code Barring:
With the help of a code barring customers can prevent
misuse of their telephone. This code can be changed by
the customer if the need arises. Contact 1236 helpline
for activation and to get the specific from the CSR. Once
activated, the service can be handled through this code
from the telephone set.

Wake up Call:
Ringing of a Customer’s telephone is initiated
automatically at the fixed time. Contact 1236 helpline for
detail and subscription.

For Activation *55*hrs mins# and for Deactivation dial

*55*

Call Waiting:
This service allow you to put a call on hold while you are
already busy with another party. Contact 1236 helpline
for activation. Once activated, the service can be handled
through a code from the telephone set.

Activation code: *43#

Deactivation code: #43#

Do not Disturb:
There is time when you do not want to be disturbed, be
in peace of mind using PTCL Do not Disturb service.
Activating this facility will stop all incoming calls for a pre-
determined time slot. This will allow customers to be in
peace if he does not want to be disturbed during such
time. The caller will get a pre-recorded message. Contact
1236 helpline for activation. Once activated, the service
can be handled through a code from the telephone set.

Activation code: *26#

Deactivation code: #26#

Abbreviated Dialing:
Remember short codes instead of numbers with prefixes
.Dial a short number (single digit) to get the desired
number to be dialed. A maximum of 10 such numbers
can be registered. Contact 1236 helpline for activation.
Once activated, the service can be handled through a
code from the telephone set.

Activation code: *51*Key Digit*num# e.g.

*51*1*0212254155#
Deactivation code: #51#

Absent Customer
A customer with this facility may inform the calling
person about his non availability. This calling person will
get an announcement or a special tone.

The customers can activate or deactivate the facility from

their own telephone sets. Contact 1236 helpline.

Time Check
Customer can check Pakistan Standard Time by dialing
1214.

Customer's Area
Useful Links

Coverage Area

L PTCL coverage network throughout Pakistan D

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