Professional Documents
Culture Documents
Conflict is almost always present in the workplace and can move the organization in a
positive or negative direction. This occurs when there are two different viewpoints on a specific
issue and the two parties are having trouble reaching a common solution. There are many reasons
why two parties may not be able to see eye-to-eye. Lecture 14 taught us that some reasons
sure the people in the organization have a clear understanding of what their tasks are because
lack of clarity could cause members of the organization to be left to interpret situations without
any direction. To avoid this lapse in organization, the manager should make sure the team is well
informed about their responsibilities by doing weekly or even daily check-ins. This practice
would allow the members of the organization to voice their questions or concerns while the
manager could reiterate the mission of the company. The mission of every company outlines the
values and direction the company is aiming for. This being said, the managers and those high up
in the company are vital when it comes to keeping their values intact.
The working professional that I chose to interview was my father, who oversees a sector
of an electric company. He has many daily tasks and projects to work on, and he relies heavily
on his subordinates to get them done. The electric industry is very competitive and can bring up a
lot of conflict outside his company as well as inside his workplace. He believes the best way to
deal with conflict from outside competitors is simply to avoid communication with them. By
avoiding communication, he has the opportunity to focus on his work and getting as many
projects for his company as possible. His mission is to prove that his company is the best when it
comes to getting things done efficiently, effectively, and professionally. He is always making
sure that his projects are done the correct way the first time. When asked what type of managing
style he is, he described himself as being a goal-oriented and results-driven individual. He stated
that he “oversees all tasks assigned and checks in on his subordinates as often as possible to be
sure it’s getting done the right way”. After further discussion, we decided that he’s a driving
analytic. He faces conflict directly and isn’t afraid of confrontation. He said, “If you don’t
confront conflict as soon as possible, then you won’t solve the problem at hand. Instead, you’ll
have a group of fuming individuals that aren’t in the right mindset to get things done”. Due to
conflict being present almost every day in his workplace, he has learned to adapt to his
subordinates’ personalities as well. He says this helps him understand how to deal with each
person as an individual. This makes everyone feel valued in the workplace. “If someone doesn’t
feel valued around their superiors and colleagues, their work ethic will get increasingly lower
each day”. One piece of advice he gave me was to, “Use the smaller conflict as practice on how
to deal with the larger issues. This will help you out in the long run because you’ll have a lot of
experience dealing with people and you’ll surely be able to come up with a solution that will
When I become a manager, I believe I would work the best being the head of a project
while incorporating my subordinates during my daily tasks. This is because my social style is an
considered to be very serious and purposeful types of people. I set very high standards for myself
and have an extremely high work ethic. Some would say that I am overly organized but having a
place for everything makes me feel the most efficient. I am willing to adapt to others’ ideas if I
believe that they will continue the positive momentum to achieving my goals. I am not afraid to
take my time with my tasks as long as the outcomes are completed in the best way possible. My
social style allows me to handle conflict efficiently because I listen to everyone’s perspective
while dictating how things will be done in an orderly fashion. I try to come to a conclusion that
will benefit not only the people, but the company as well. If conflict is brought to my attention, I
handling it. I would think before I act, making sure that all those involved are taken care of in a
professional manner.
Works Cited
“4 Personality Types That Leaders Should Learn to Recognize.” CrestcomLeadership.com, 2 Dec. 2015
“Exploring Different Management Styles.” 5 Things the Modern Worker Looks for in Talent