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ChangeModern shopping habits are changing rapidly.
We've now reached the point where there is little
or no separation between the ‘online’ or ‘offline’
shopper and as a result an increasing number of
companies are taking an omnichannel approach
to marketing. What we want to look at is how this
shift can impact the internal structure of a
business, in terms of thought processes,
marketing team structure, and integrated
marketing strategies.
Businesses have traditionally separated their digital marketing
and traditional marketing teams with assigned budgets and
even separate objectives. In this scenario, developing a
strategy that treats online and offline marketing activity and
sales as one - can be quite a shift. Let's take a closer look at the
structural impact of an omnichannel strategy.
Rakuten
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