A PROJECT REPORT ON

EMPLOYEE RETENTION

AT

BIG BAZAAR

Project Report submitted in partial fulfillment for

The award of the Degree of

MASTER OF BUSINESS ADMINISTRATION

BY

Mrs. AREEJ FATIMA

ROLL NO: 1402-17-672-025

DEPARMENT OF BUSINESS ADMINISTRATION

AMJAD ALI KHAN COLLEGE OF BUSINESS
ADMINISTRATION
Affiliated to Osmania University
BANJARAHILLS-HYD
(2017-2019)
 DECLARATION

I hereby declare that the project entitled “EMPLOYEE RETENTION

ON BIG BAZAAR” submitted by me to Amjad Ali Khan College of
Business Administration, is a bonafide work undertaken by me in the
guidance of Mrs. ARCHANA, project guide, Amjad Ali Khan College of
Business Administration,
The result embodies in this project work have not been
submitted to any other university or institution for the award of any
degree/certificate or published anytime before.

PLACE: Hyderabad Name: AREEJ FATIMA

Date:
 ACKNOWLEDGEMENT

I take the privilege to submit by sincere gratitude to BIG BAZAAR. For giving
me the opportunity to do this project report in their organization. I am very thankful to
Mr. ASHOK KUMAR (Asst Manager) for their co-ordination and help during my
study period of this project with them.

I am highly indebted to Dr. SHEHBAZ AHMED (Director) and my project guide

Mrs.ARCHANA, - Amjad Ali Khan College of Business Administration,
Hyderabad, for their expert and resourceful guidance which was of paramount in
bringing out this dissertation.

I would like to thank all the faculty members who have been a strong source of
inspiration throughout the project directly or indirectly.

(AREEJ FATIMA)
1402-17-672-025
 ABSTRACT

Human resources are the life-blood of any organization. Even though most of the
organizations are now a days, found to be technology driven, yet human resources are
required to run the technology. They are the most vital and dynamic resources of any
organization. With all round development in each and every area of the economy, there is stiff
competition in the market. With this development and competition, there are lots and lots of
avenues and opportunities available in the hands of the human resources. The biggest
challenge that organizations are facing today is not only managing these resources but also
retaining them. Securing and retaining skilled employees plays an important role for any
organization, because employees’ knowledge and skills are central to companies’ ability to be
economically competitive. Besides, continuously satisfying the employees is another
challenge that the employers are facing today. Keeping into account the importance and
sensitivity of the issue of retention to any organization, the present study tries to review the
various available literature and research work on employee retention and the factors affecting
employee retention and job satisfaction among the employees.
 TABLE OF CONTENTS

Chapter No. Description Page No.

Executive summary 1-2

Chapter I Introduction 3-12

Chapter -II Review of literature 13-20

21-42

Chapter - III
The industry & company profile

Chapter - IV Data analysis and interpretation 43-52

Chapter - V Findings & Suggestions 53-54

Chapter - VI Conclusions 55

Bibliography 56

Annexure 57-58
 CERTIFICATE

This is to certify that project report titled “EMPLOYEE

RETENTION”TOWARDS BIG BAZAAR submitted in partial fulfillment for

the award of MBA Programme of Department of Business Management, O.U,

Hyderabad, is carried out by AREEJ FATIMA,(HT NO: 1402-17-672-025)

student of MBA (H/R), under my guidance.

This has not been submitted to any other university or institution for the award

of any degree/diploma/certificate.

PROF: SHEHBAZ AHMED

(DIRECTOR)
 CERTIFICATE

This is to certify that project report titled “EMPLOYEE RETENTION

submitted in partial fulfillment for the award of MBA Programme of

Department of Business Management, O.U, Hyderabad, is carried out by

AREEJ FATIMA,(HT NO: 1402-17-672-025) student of MBA (h/r), under

my guidance.

This has not been submitted to any other university or institution for the award

of any degree/diploma/certificate.

Mrs. ARCHANA

Asst Professor

(PROJECT GUIDE)