Bobosipojas

Parañaque National High School-Main
Kay Talise St., Dr. Arcadio Santos Avenue,

Barangay San Dionisio, Parañaque City
Importance, Difficulty and Satisfaction of a Family owned Sari-Sari Store
Business in the Parañaque City
A Research Paper Presented to
The English Department of
Parañaque National High School
In Partial Fulfillment of the
Requirements for the Subjects
Practical Research 2
Submitted By:
Grade 12 – ABM-4
Catipunan, Kent Darylle R.
Pojas, John Dale T. Commented [u1]:
July 2018 Commented [u2]: Change this to July 2018

Commented [A3]:
Importance and Difficulty of a Family owned a Change this with
a Sari-Sari Store Business in Parañaque City your research title
Acknowledgment Commented [u4]: You may skip this for now but you need to
have this in your final paper.
The researchers would like to thanks to the following persons who spend their time
and knowledge to become success in this research.
To Mr. Gerfel O. Chan, our research educator and subject teacher in Practical
Research 2, thank you for teaching us and making easy to understand every chapter and
become success to finish this study.
To Ms. Jocelyn Antionio, our questionnaire validator, for the time and effort to critique
the research questions as part of the research validity.
To Parañaque National High School, our alma mater, where the skills and
knowledge came and where the researchers can apply those to our future endeavors.
To our respondents, thank you for cooperation and giving their time to answer the
questionnaire to gather enough information.
To our parents or guardians, we thank their support andg uidance which motivated
us to complete this study, and of course for them understanding our sacrifices is a huge
part for us.
Last but not the least, to God our Father who is with us all the time, gave us strength
and wisdom in completing this research. We, the researchers, believe He was able to
guide and motivate us in this study.
ii
Table of Contents
Chapter I. The Problem and Its Background
I. Introduction ……………………………………………………………………………6
A. Statement of the Problem …………………………………………………..7
B. Hypothesis ……………………………………………………………………7
C. Significance of the Study…………………………………………………….8
D. Scope and Delimitations…………………………………………………….9
E. Definition of Terms……………………………………………………………10
F. Theoretical Framework……………………………………………………….10
Commented [u5]: These parts are missing in the research

paper. Supply them…
Chapter II. Review of Related Literature and Studies
A. Definition of Satifaction………………………………………………………11-12
B. Gender Difference in Satisfaction…………………………………………..13-15
C. Importance of Family Business……………………………………………..16-17
Chapter III. Methodology
` A. Research Design ………………………………………………….18
B. Venue, Sampling and Respondents …………………………….18
C. Instrumentation ………………………………………………….,,.19
iii
D. Data Gathering Procedures ………………………………….20
E. Statistical Treatment of Data ………………………………….20
Chapter IV. Analysis, Presentation and Interpretation of Data………………21-23
Chapter V. Summary, Conclusions and Recommendations …………………..
A. Summary………………………………………………………………….
B. Conclusions ………………………………………………………………
C. Recommendations ………………………………………………………
Bibliography …………………………………………………………………………
Appendices
Appendix A - Survey Questionnaire ………………………………………
Appendix B – Validation Form …………………………………………….
iv
Abstract
This research study aims to determine the importance, difficulty and
satisfaction of having a Sari-sari Store business in average people and how the
business helps the family. The answers of the respondents from the survey Commented [u6]: Describe the aim/s of the research
questionnaires which were the difficulty, importance and satisfaction helps to know
the other average family want to start their own business, it sought to answer the
following problems: 1. What is the profile of the respondent in terms of: gender and
age 2. What is the respondent level of satisfaction in owning a Family Sari-Sari Store?
3. Is there a significant different between the respondents level of satisfaction in
owning a Sari-Sari Store where group according to sex?
The respondents of this study were 20. The study utilized the descriptive
method of research. A questionnaire checklist we used in collecting and gathering
data.
Based on the analysis of data gathered, there were four (4) males and sixteen
(16) females respondents used in this study, there are six (6) respondents answered
that they are twenty to thirtyfive (20-35) years old, fourteen (14) respondents
responded they are thirtysix to fifty (36-50) years old.
Keywords: difficulty, importance, gender, age
v
Chapter I
The Problem and Its Background
I. Introduction
The neighborhoods Sari-sari Store (variety or general) is the famous businesses in
the Philippines, every barangay in the Philippines have a Sari-sari Store, normally the
Sari-sari Store run by a average family.
In early 1950s, the residential in the Metro Manila is scattering of tiny neighborhood
the most common is Sari-sari Store. (McIntyre 1995) he describe the Sari-sari Store an
open stall like recess to the lower floor dwelling and (Stoodley 1957) he stated that each
barrio or barangay have atleast one Sari-sari Store and run by a women.
The researchers think that the Sari-sari Store is helpful the owner because this is
the famous business and easily sold their products.
vi
Objectives of the Study
A. Statement of the Problem
1 What is the profile of the respondent in terms of?
-gender
-age
2What is the respondent level of satisfaction in owning a Family Sari-Sari
Store?
3Is there a significant different between the respondents level of satisfaction
in owning a Sari-Sari Store where group according to sex?
Commented [u7]: You need 3 or more SOPs
B. Hypothesis
It is hypothesized that the expectations and perceptions would have a
significant
difference with each other. Therefore, the null hypothesis (Hₒ) will be rejected
and
the alternative hypothesis (H1) would be accepted. Commented [u8]: Another way to state this is…
Null Hypothesis
(Hₒ) There no significant difference between student-customers’
expectations and perceptions on the four dimensions of product
quality.
Alternative Hypothesis
(Hₒ) There is a significant difference between student-customers’
expectations and perceptions on the four dimensions of product
quality.
vii
C. Significance of the study
This study establish the understanding about the difficulty and importance
of having
a Sari-sari Store business in Parañaque City. This will benefits the following:
Families – This given data will help the other families who are planning to start their own
Sari-
sari Store business. It is helps to know how to run their business.
Society – Since most of the average people or family established a Sari-sari Store
business, the
society will able to know the impact of having Sari-sari Store business.
ABM Student – The result of these study will help the ABM student to know what type of
strategies they used and how to run a business.
Other Researchers – This study will benefits the future researchers those conducted a
similar or
related study.
viii
D. Scope and Delimitation
This study is limited to the family owned a Sari-sari Store business in the
area
of Parañaque City. Family business owners means either of the parent or a son or
daughter has
direct say on the operation.
The respondents of this research is the family who owned a Sari-sari Store in the
Parañaque City and maximum respondents ten.
E. Definitions of Terms
Sari-sari Stores – A Sari-sari Store or neighborhoods sundry store is a convenience
store found
in the Philippines. The words Sari-sari is tagalog meaning “variety” or “sundry”.
Small Business – Are privately owned corporations, partnerships, or sole proprieterships
that
have a fewer employees and/or less annual revenue than a regular sized business or
corporations.
Family Business – Defined as any business in which or two or more family members are
involved and the majority of ownerships or control lies within a family. Family owned
business
ix
is the oldest form of business organization.
Average Family – The average annual family income of Filipino families was
approximately
267 thousands pesos. In comparison, the average annual family expenditure for the same
year
was 215 thousands pesos. Filipino families has savings of 52 thousands pesos in a year.
F. Theoretical Framework
Combining the family business success model and family functionality model, Stafford et
al. (1999) present the sustainable family business model. This model focuses on the
sustainability of the family business, which is evaluated by family achievements, business
achievements, and transactions between the family and the business. In the sustainable
family business model, resources and constraints of the family are considered
independent from the business and those of the business are independent from the
family. However, when the resources and processes move forward, transactions between
the family and the business would occur. The main purpose of this model is to identify
family and business resources and constraints, processes, and 12 transactions that are
most likely to lead to business and family achievement (Stafford et al., 1999).
x
Chapter II
Review of Related Literature and Studies
A. Satisfaction
Satisfaction serves as an important measurement of individuals’ well-being and
performance. Mahto et al. (2010) stress that when evaluating firm performance in family
businesses, the focus should be on the satisfaction that family members have for the
business because family businesses tend to pay more attention to non-economic goals
rather than economic goals. There is a considerable amount of research in industrial and
organizational psychology that investigate measurement of satisfaction. Michalos (2003)
explains the measurement of quality of life and gap-theoretic explanatory theories, which
help investigate satisfaction. According to Michalos’ study, satisfaction is positively
related to job satisfaction, health, and satisfaction with family relationships. In addition,
satisfaction is negatively related to perceived life changes (Michalos, 2003). “Gap-
theoretical explanations” are introduced by Michalos (2003) to better explain satisfaction.
For instance, he states that there is a perceived gap between what one actually has and
what one wants to have, or as he calls it “goal-achievement gap theory”. Mahto et al.
(2010) point out that the family’s satisfaction with firm performance reflects whether
achieved performance meets the family’s performance goals, which is an identical
expression of the goal-achievement gap theory. Another gap that relates to satisfaction
is what one actually has and what is ideal, or “ideal-real gap theory”. Michalos (2003)
xi
claims that 90% of the time 4 researchers could successfully connect satisfaction with
any kind of gap theories. Therefore Michalos’ gap (or discrepancy) theories would help
this study to more thoroughly examine the relationship between satisfaction and profit
among family firms. Other researchers have looked into determinants of satisfaction for
entrepreneurs. Cooper and Artz (1999) investigate the determinants of satisfaction by
examining the entrepreneur’s initial goals, the entrepreneur’s expectation, and
demographic factors that influence satisfaction. They apply goal-achievement gap theory
and expectation-reality gap theory to the first two determinants on their list, respectively,
to better evaluate them as determinants that influence satisfaction. The research
indicated that those who value noneconomic goals more would have higher levels of
satisfaction than economically oriented individuals (Cooper and Artz, 1999). They also
find that the higher the expectation that entrepreneurs have, the less satisfaction they
gain from the performance of their businesses. From their research, it is safe to conclude
that goals and expectations are important determinants of satisfaction. Weigel et al.
(1987) conclude that when there are two or more generations of the family involved in the
business, the younger generation tends to feel less satisfied than the older generation.
Weigel et al. (1990) point out that older generations are more satisfied because they have
better resources and greater power. Therefore one could argue that generation could be
a determinant of satisfaction among family businesses.
xii
B. Gender Difference in Satisfaction
According to the 2012 Survey of Business Owners (U.S. Census Bureau), there
were roughly 40% of firms that were owned by females in all sectors in the U.S., and
sales generated from these businesses were over $141 million. Between 1997 and 2012,
the number of women-owned businesses grew at a faster rate than the number of U.S.
businesses overall (Lee et al., 2010). As female owned businesses become more
prevalent, more researchers have investigated gender differences among family
businesses. There are research projects and data that focus on the differences in
business characteristics between male and female owned businesses. The 2012 Survey
of Business Owners (U.S. Census Bureau) indicates that the average sales of female-
owned businesses was roughly $50,000 less than that of male-owned businesses in that
year. Loscocco et al. (1991) report that women business owners generate lower sales
volumes and earn less income than male business owners. Researchers argue the
biggest reason behind women being less successful financially is that female owners tend
to operate smaller businesses in less profitable industries (Loscocco et al., 1991). Cliff
(1998) also states that businesses owned by women tend to be smaller in size than those
owned by men. From the bivariate analysis that Haynes et al. (2000) have conducted, the
results indicate that businesses owned by woman have a lower level of total business
assets, liabilities, equity, and income than their male counterparts. Also, they find that
female-owned businesses tend to have fewer employees. To explain the phenomenon,
Philbrick et al. (2007) suggests that female owners might purposefully keep the size of
the business small so that they could ensure the time they have for their families. Bird
xiii
and Sapp (2004) reveal that men-owned businesses are more successful than their
female counterpart in both urban and rural areas but men-owned businesses are even
more 8 successful in urban than rural communities. Collins-Dodd et al. (2004), on the
contrary, claim that gender is not a significant determinant of financial performance, such
as profit, among family businesses. The difference of financial performance between male
and female owners of businesses are explained by variables other than gender. Collins-
Dodd et al. (2004) conclude that even though male owned firms earn significantly higher
gross revenue than female-owned firms, the percentage revenue growth means are not
significantly different by gender. Various business characteristics might contribute to the
discrepancy of profit that male and female owned businesses generate. Bird and Sapp
(2004) state that organizational context and structure, human capital, social networks,
commitment to the business, and personal characteristics all contribute to the formation
of the gender gap. Many studies provide findings that relate to how women and men view
satisfaction for their businesses and how their satisfaction levels are different. Scandura
et al. (1997) conclude that women may be more committed and satisfied with work when
they perceive that their organization offers policies that are consistent with family roles
because women have retained primary responsibility for home and family duties. Lee et
al. (2006) conclude that achieving family goals, having less competition between family
and business resources, and having lower education all positively contribute to perceived
well-being, which could be interpreted as level of satisfaction. On the other hand, men
may obtain satisfaction toward their job from other parts of the work. Research evidence
indicates that women business owners have a higher probability of being satisfied than
men, and the reason behind that might be the fact that women tend to have lower initial
xiv
expectations for their businesses (Copper and Artz, 1999). Rice et al. (1980) conduct
empirical research relating satisfaction with work to satisfaction with other areas of life 9
and they find that job satisfaction is more strongly related to life satisfaction for males
than for females. Calvo-Salguero et al. (2010) state that women are revealed to have a
lower level of job satisfaction than men. However, Collins-Dodd et al. (2004) claim that
the means for satisfaction with gross revenue dollars and satisfaction with business
owners’ practice are not significantly different by gender. After reviewing previous
literature regarding satisfaction and gender difference of perceiving satisfaction, it would
be worthwhile analyzing how the sample for this study reflects the gender difference. The
hypothesis is that female owners will have higher levels of role satisfaction than male
owners.
xv
C. Importance of family business
New Contree Stated that No statistics exist that are complete enough to map the
presence of familyowned businesses throughout the world. Most estimates focus on
smaller samples, or are anecdotal rather than based on quantitative research.62 Some
even suggest that commonly quoted statistics are the result of “street lore”, not statistical
analysis 63 In addition, no lists or databases exist in any country that distinguishes family
businesses from non-family businesses.64 Several possible reasons present themselves
for the scarcity of general statistics and research on family businesses. Firstly, there is a
lack of a universal definition of a family business and, secondly, there are widespread
beliefs about family businesses, based mostly on negative prejudices about the way in
which such businesses operate.65 In addition, family businesses have not received the
recognition they deserve because they are categorised by size (most are SMEs) and are
therefore not recognised as characteristically distinct.66 In fact, until recently, few
academics, governmental agencies or data-gathering agencies regarded families in
business as characteristically distinct entities.67 Furthermore, family businesses
themselves, for the most part, irrespective of their size, prefer to keep their anonymity.68
Families have no reason to publicise their involvement with a business, and as a result
the outside world does not always recognise these businesses as family-owned. Many
family businesses are privately owned and therefore not subject to publishing annual
financial reports.69 Family enterprises are notoriously secretive; even wellintentioned
researchers who are prepared to guarantee confidentiality, are not welcome. Many family
xvi
businesses find it difficult to provide such cooperation because of a strong affinity for
privacy and an unwillingness to disclose personal information.
xvii
Chapter IV
Methodology
A. Research Design
The researchers used a descriptive design for the study. Descriptive research aims
to find
out “what is” and provide systematic information about the Average Family owned Sari-
sari
Store business. By this commonly methods we researchers used survey to collect
descriptive
data. In this study, descriptive research used to determine the difficulty and importance
of having
Sari-sari Store business.
B. Venue, Sampling and Respondents
The setting of this survey is located at Parañaque City and the respondents of this
survey
are the family owned a Sari-sari Store business, the researchers conducted a
questionnaire for the
family owned a Sari-sari store business.
xviii
C. Instrumentation
The researchers provided a survey questionnaire that was face validated before it Commented [u9]: Instrument used
was
distributed to the respondents. The survey questionnaire consists of demographic profile
of the
respondents. The questionnaires that was given have 10 questions and the respondents
answer the questions. The survey questionnaire provides answers for the research
problems that indicate
whether there is a difficulty and importance of having a Sari-sari store business. As for
the face
validation of the survey questionnaire, it consists of a short letter for the chosen experts
in the
field of business to verify and check it. Together with the short letter, the survey
questionnaire
was indicated and they signed it as they evaluated and confirmed the survey
questionnaire. Commented [u10]: Contains a description of the instrument

used in the study.
xix
D. Gathering of Data:
In conducting this study the researchers provide a consent letter that will signed
by a respondents and the practical research 2 teacher. The research provides a copies
of survey questionnaire for the respondents. The data that we gathered answer the
research problem of the study. Commented [u11]: Write this in paragraph form
E. Statistical Treatment of Data
The statistics used by the researchers are combination of descriptive statistics and
inferential statistics. We researchers used the descriptive statistics and inferential
statistics to gather data and information with a percentage form. And also we used
frequency distribution table to summarize the values and the difficulty and importance of
having a Sari-sari Store business.
. Commented [u12]: Discuss how the statistical tools were used

in answering the SOPs
xx
Chapter IV. Presentation, Analysis and Interpretation of Data
Weighted Mean
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Total
1 5 5 5 5 5 5 5 4 5 4 3 4 3 5 5 5 4 4 4 5 4.5
2 4 3 4 5 3 4 3 4 3 3 5 4 4 4 3 4 3 5 5 5 3.9
3 3 3 4 4 4 4 3 3 3 3 3 3 3 4 3 3 3 3 3 3 3.25
4 4 4 4 4 4 3 3 5 4 5 4 3 4 4 3 3 3 3 3 4 3.7
5 4 3 3 3 3 3 4 3 3 3 3 3 3 3 3 3 5 3 3 3 3.2
6 2 3 3 3 3 1 3 3 2 2 2 2 2 2 2 1 3 2 2 2 2.3
7 4 4 4 3 4 3 4 5 4 5 5 5 5 5 5 5 5 5 5 5 4.5
8 3 3 2 3 3 3 3 3 3 4 3 3 3 3 3 4 3 3 4 4 3.15
9 2 3 3 3 3 2 2 2 2 2 2 3 3 3 4 2 2 3 3 4 2.65
10 3 3 3 2 2 1 1 2 1 1 2 3 1 1 2 2 2 1 2 2 1.85
TOTAL: 3.3 U weighted mean
This chapter includes the presentation, analysis and interpretation of the data in terms of
the questions formulated in this study.
xxi
Problem 1. Profile of the respondents
1.1 Age
TABLE 1
Frequency and Percentage Distribution of the Respondents according to Age:
AGE BRACKET FREQUENCY PERCENTAGE

20-35 4 0.20%
36-50 16 0.80%
Total 20 100%
As shown in table 1, in terms of age a percentage 4 or 0.20 % are 20-35 years old while
the other age percentage 16 or 0.80% years old. So the most respondents belong to
age bracket 36-50 years old.
1.2 Sex
TABLE 2
Frequency and Percentage Distribution of the Respondents according to Sex
GENDER FREQUENCY PERCENTAGE
MALE 6 0.30%
FEMALE 14 0.70%
TOTAL 20 100%
As shown in the table 2, in terms of sex there are 6 or 0.30% of Male and 14 or 0.70%
Female.
xxii
This can be explain the fact that the female are the one who have a Sari-Sari
Store Business.
Problem 2. What is the respondent level of satisfaction in owning a Family Sari-Sari
Store?
We use a weighted mean to know what is the result of our survey, according to
our survey the result is 3.3 U is equivalent to undecided.
Problem 3. Is there a significant different between the respondents level of satisfaction
in owning a Sari-Sari Store where group according to sex?
There is no significant difference between the level of satisfaction in owning Sari-
sari Store according to sex.
xxiii
Chapter V.
Summary, Conclusions and Recommendations
A. Summary Commented [u13]: Provide a summary of the research. 5-10

sentences will do.
This study aims to answer the problem: What is the importance and difficulty
of having a Sari-Sari Store Business?
There a significant between the small business and large business, this
research aim to discuss the important and difficulty of having a Sari-Sari Store for the
Family and how they manage their business and how they manage their time between
business and family.
The data and observations gathered were analyzed by the researchers,
looking for the solution of the difficulty of having Sari-Sari Store.
B. Conclusions
Based on the findings, the following conclusions are made:
1. Profile of the respondents
Most of the respondent belong to age bracket of 36-50 years old most of them
are mother. It shows the that the Family owned a Sari-Sari Store Business most of the
vendor are Female because they guard there children while selling,
xxiv
2. Satisfaction of the owner
Most of the Sari-Sari Store have a small capital so if ever they have a large
amount of capital they have a large amount of sales, while the small capital they earn
small amount of sales.
C. Recommendations Commented [u14]: The number of SOPs corresponds to the

number of conclusions. Conclusions are answers to your SOPs.
The following recommendations aim to solve the problems of this study for family:
Based of the findings of the study, the researchers recommend to don’t lend a
product to customer.
The researchers recommend the large amount capital to build a Sari-sari Store
business and the location of your business.
It defend to the family who owned a Sari-sari store business how they manage
their business, how they run they business and lastly how they prolong their business.
xxv
Bibliography
Alana, Bienvenido P., Emelina S. Almario, Aurora E. Perez, and Odilyn M. de Guzman.
(2002).
“Contraceptive Self-Reliance Through Financial Sustainability: A Market Segmentation
Approach,” Paper for the POLICY II Project-Philippines, The Futures Group,
[http://www.constellafutures.com/abstract.cfm/2937, accessed 04/22/07].
Amojelar, Darwin G. (2006). “Ad spending to spread beyond trimedia – AC Nielsen,”
The
Manila Times, 01 July 2006,
[http://www.manilatimes.net/national/2006/july/01/yehey/business/20060701bus2.html,
accessed 04/15/07].
Bethge, Wolfgang (2003). “Sari-Sari Stores,” (translated from German),
[http://home.arcor.de/be/bethge/sarieng.htm, accessed on 03/27/07].
Bonnin, Christine (2006). “Women’s experiences as home-based traders in Metro
Manila: A case
study of the neighborhood store,” Research and Practice in Social Sciences 1(2): 132-
155.
Bonnin, Christine (2004). “Windows to the Market: Exploring Women’s Strategies and
Supports
as Home-Based Traders in Metro Manila,” MA Thesis, Dalhousie University, Halifax,
Nova Scotia, Canada.
Capistrano, Francis Y. (2005). “Modern sari-sari stores for modern consumers,”
Business World,
17 January 2005, [http://www.itmatters.com.ph/features.php?id=010705b, accessed
04/22/07].
Chen, Kuang-Jung (1997). “The Sari-Sari Store: Informal retailing in the Philippines,”
xxvi
Appendices
Parañaque National High School-Main

Kay Talise St., Dr. Arcadio Santos Avenue,
Barangay San Dionisio, Parañaque City
September 24, 2018
Greeting!
Dear Participants,
We the under signed Grade 12 Senior High School Students of Parañaque National High School
Main under the ABM strand are currently conducting the study entitled "Importance and Difficulty of a
Family Owned a Sari-Sari Store Business in Parañaque City ". The study aspires to discover the
ambiance of Starbucks in Sucat Parañaque.
The first semester we are about to start the fourth chapter of the study. To accomplish this, we are
humbly requested your expertise for the validation of our questionnaire. Your participation is of great
importance to our academic endeavor and it will be highly appreciated.
We are looking for your positive response. Thank you and God bless!
Respectfully Yours,
Catipunan, Kent Darylle R. Pojas, John Dale P.
Mr. Gerfel O. Chan Mrs. Jocelyn A. Antonio

(thesis adviser) ( Questionnaire Validator)
xxvii
A. Profile of the respondents
Age: □ 20-35
□ 36-50
Others:
Sex: □ Male
□Female
B. The level of satisfaction of the family owned a Sari-sari store.
Indicator of Excellent Above Average Below Poor

Importance (5) average (4) (3) Average (2) (1)
and Difficulty
Sari-sari store
provide sales
for house
expense
Sari-sari store
has more
customers
Product of
Sari-sari store
is easily sold
Sari-sari store
has higher
chance of net
income
Sari-sari store
is good for
family
Sari-sari store
has higher
chance of
netloss
xxviii
Sari-sari store
has a many
competitors
Managing
time between
you’re
business and
family
Having Sari-
sari store
business is
difficult
Sari-sari store
lend a
product
xxix
Appendix B – Validation Form Commented [u15]: If you are adopting a research

questionnaire especially a standard one, then there is no need for
validation anymore.
xxx
xxxi
Kent Darylle R. Catipunan
ABM Student
Kent Darylle R. Catipunan is a Grade 12 student at Parañaque National High School
MAIN. He studies in this school since grade 7. Kent is a hardworking and funny student,
he enrolled in ABM strand because he want to become a Business Administration Major
in Financing, he is a responsible student he pass his task on time and he able to
managed his time, he loves to play basketball and watching movies it gave him relax.
xxxii
John Dale T, Pojas
ABM Student
John Dale T. Pojas is a Grade 12 Student at Parañaque National High School MAIN. He
studies in this school since Grade 8. Because John Dale Transpered in this school since 2014.
After he Graduate in Junior High , John Dale enrolled ABM Strand because his dream is to be
A Successful Business Man. He loves Playing Mobile Legend and playing Basketball.
xxxiii

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Parañaque National High School-Main

Kay Talise St., Dr. Arcadio Santos Avenue,

Importance, Difficulty and Satisfaction of a Family owned Sari-Sari Store

Business in the Parañaque City

A Research Paper Presented to

The English Department of

Parañaque National High School

In Partial Fulfillment of the

Requirements for the Subjects

Catipunan, Kent Darylle R.

Pojas, John Dale T. Commented [u1]:

July 2018 Commented [u2]: Change this to July 2018

Chapter I. The Problem and Its Background

A. Statement of the Problem …………………………………………………..7

C. Significance of the Study…………………………………………………….8

D. Scope and Delimitations…………………………………………………….9

Commented [u5]: These parts are missing in the research

Chapter II. Review of Related Literature and Studies

B. Gender Difference in Satisfaction…………………………………………..13-15

C. Importance of Family Business……………………………………………..16-17

Chapter III. Methodology

` A. Research Design ………………………………………………….18

B. Venue, Sampling and Respondents …………………………….18

D. Data Gathering Procedures ………………………………….20

E. Statistical Treatment of Data ………………………………….20

Chapter IV. Analysis, Presentation and Interpretation of Data………………21-23

Chapter V. Summary, Conclusions and Recommendations …………………..

This research study aims to determine the importance, difficulty and

3. Is there a significant different between the respondents level of satisfaction in

owning a Sari-Sari Store where group according to sex?

method of research. A questionnaire checklist we used in collecting and gathering

responded they are thirtysix to fifty (36-50) years old.

Keywords: difficulty, importance, gender, age

The Problem and Its Background

The neighborhoods Sari-sari Store (variety or general) is the famous businesses in

Sari-sari Store run by a average family.

the famous business and easily sold their products.

Objectives of the Study

A. Statement of the Problem

1 What is the profile of the respondent in terms of?

2What is the respondent level of satisfaction in owning a Family Sari-Sari

3Is there a significant different between the respondents level of satisfaction

in owning a Sari-Sari Store where group according to sex?

Commented [u7]: You need 3 or more SOPs

It is hypothesized that the expectations and perceptions would have a

C. Significance of the study

sari Store business. It is helps to know how to run their business.

strategies they used and how to run a business.

D. Scope and Delimitation

direct say on the operation.

Parañaque City and maximum respondents ten.

Sari-sari Stores – A Sari-sari Store or neighborhoods sundry store is a convenience

in the Philippines. The words Sari-sari is tagalog meaning “variety” or “sundry”.

Small Business – Are privately owned corporations, partnerships, or sole proprieterships

is the oldest form of business organization.

sustainability of the family business, which is evaluated by family achievements, business

Review of Related Literature and Studies

Satisfaction serves as an important measurement of individuals’ well-being and

organizational psychology that investigate measurement of satisfaction. Michalos (2003)

help investigate satisfaction. According to Michalos’ study, satisfaction is positively

satisfaction is negatively related to perceived life changes (Michalos, 2003). “Gap-

theoretical explanations” are introduced by Michalos (2003) to better explain satisfaction.

achieved performance meets the family’s performance goals, which is an identical