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( q GROWTH HACKING
An introduction to digitally growing
ee the customer base
and revenue streams
of your startup
Textbook forthe Startup Program
Bachelor Entrepreneurship
Rettorlam Univesity of Apes Science
EAAIDI snare tis 200%It all begins and ends with your customers. To make your startup a success, you
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ocean of very different tempting propositions that get their job done.
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‘you find that one perfect fit that will help you grow your startup.
REF sire is 200%Why this eBook
[At Rotterdam University we aim to equip our students withthe
latest knowledge and skis in order to facilitate them becoming
‘successful entrepreneurs. In the world of starting up a business
a revolution is taking piace. Therefore we dedicate an entire
year of our bachelor program Entrepreneurship to this
‘phenomenon called “Startup”.
nti recently starting up your business was considered to be
‘executing a small versions of large companies. However, while
large companies execute business models in which customers,
their problems, and necessary product features are all
“knowns”, startups operate in “search mode", seeking a
repeatable, scalable and profitable business model. This search
requires dramatically different rules, roadmaps, skill sets, and
to0's in order to optimize chances of success.
Growth hacking is one of those new tools. Students who
understand the art of growth hacking will have a competitive
advantage that is hard to overstate. That is why we are
providing our students with a robust framework for thinking
about growth hacking. Giving them a simple but effective
language through wiich they can understand and evaluate their
growth hacking activities,
What to expect
Building a repeatable, scalable and profitable business mode!
{the task our students face is hard work. Managing their sales
funnel for growth is even harder as markets and consumers are
‘changing on a daily basis. To survive n such surroundings
‘constantly improving on your strategy, tactics and tools,
through rapid experimentation becomes a necessity.
In this ebook, we want our students to learn how to digitally
reach, conver, retain and grow customers, The book is very
hands-on. So the main bulk oftheir time, students will be
‘working on hacks and not reading about them.
‘We'll explore the basics of growth hacking and introduce our
‘students to some tactics that are easy to implement, requiring
ro knowledge of programming, These hack will have them work
‘on quick wins and help them find ther bearings in this new field,
of expertise,