Professional Documents
Culture Documents
The roles are generally interwoven with functions but DuBois and Miley (2008) have provided elements
that can be distinctively viewed as roles rather than functions. For individuals and families, their role is
that enabler.
Helping people find solutions.
- They are brokers or advocates in case management, and they are teachers in terms of information
processing. For formal groups and organizational development.
For community and society, their role is that of a planner-facilitating research and planning.
Today, the roles of social workers are grouped into three, which are case management, direct practice,
and advocacy and policy building (Segal,Gerdes, & Steiner 2005)
Function of social work
These speak of main activities professionally performed by social workers. DuBois and Miley
(2008) include among other:
Counsel with individuals, facilitate groups, work with families, refine agency procedures, initiate new
programs, lobby for legislative changes, organize community action, educate the public, conduct needs
assessments, and evaluate practice and programs at various system levels and targets of change of
social transformation;
Enhance social functioning f individuals, families, groups, organizations, and communities;
Link clients systems with needed resources;
Improve the operations of the social service delivery network; and
Promote social justice through development of social policy.
DuBois and Miley (2008) provide a typology to this by grouping them into consultancy, resources
management, and education. Consultancy refers to the professional activities through which social
workers and their clients plan, initiate, and pursue action toward desire change. Resource management
refers to the act of coordinating, systematizing, and integrating resources and services needed to
support social functioning, meeting needs and resolving problems.
Competencies of Social Work
These cover all the necessary skills and personality needed by the profession to perform their
various roles and skills. Foundationally, social work requires the following abilities and skills (DuBois &
Miley 2008)
Think critically;
Build and sustain relationships;
Execute empowering processes;
Use practical methods;
Analyze policies;
Communicate effectively
Strong cultural and intercultural competences;
Good computer literacy;
Conduct research;
Do social planning;
Perform crisis intervention; and
Sound time management.
On the other hand Segal, Gerdes and Stainer (2005) suggest a host of functional competencies.
Make referrals to appropriate agencies and service sectors needed by the client;
In gerontological context, perform program planning and administration in numerous setting;
In mental health setting, function as case managers, advocates, administrators, therapists, and
to use research as basic for problem-solving and choice of intervention in empirically based
practice;
In school system, analysed the transactions between students, teacher, parents, and the school
system.
In the judicial system, make the system more fair and beneficial to both convicted criminals and
their victims; and
Pursue social change on behalf of vulnerable and oppressed individuals, eliminating economic
inequality and poverty.
Emphatic
Compassionate
Observes confidentiality
Has a sense of humor
And other that made more explicit in the code of ethics for social workers.
and also listening skills will occupy a very special role in the social work toolkit.
Principles that set forth ideals to which all social workers should aspire
Value: Service
Ethical Principle: Social workers primary goal is to help people in need and to address social problems.
Value: Social Justice
Ethical Principle: Social workers challenge social injustice.
Value: Dignity & Worth of the Person
Ethical Principle: Social workers respect the inherent dignity and worth of the person.
Value: Importance of Human Relationship
Ethical Principle: Social workers recognize the central importance of human relationship.
Value: Integrity
Ethical Principle: Social workers behave in a trustworthy manner.
Value: Competence
Ethical Principle: Social workers practice within their areas of competence and develop and enhance
their professional expertise.
Ethical Standards
The ff. ethical standards are relevant to the professional activities of all social workers.
1. To clients
2. To colleagues
3. In practice settings
4. As professionals
5. To the social work profession
6. To the broader society
Guidelines for Professional Conduct
• Social workers are expected to uphold human rights in their practice.
• Social workers should respect the rights and dignity of people.
• Social workers should respect relationships of people who use their services.
• Social workers should promote social justice.
• Social workers should comply with the laws and regulations governing their practice.
• Social workers should carry out their duties professionally and ethically.
• Social workers should demonstrate ethical awareness.
• Social workers should demonstrate professional accountability.
• Social workers should act in the best interest of people who use their services.
• Social workers should communicate with people who use their services, careers, and
professionals.
• Social workers should seek informed consent of people who use their services.
• Social workers should deal with appropriately with health and safety risk.
• Social workers should willingly collaborate delegate and manage appropriately.
• Social worker should keep accurate record.
• Social workers should undertake research ethically.
• Social workers should maintain high standard of personal conduct.
• Social workers should act with integrity.
• Social workers should provide accurate information about their conduct and competence.
• Social workers should treat information about people who use their services
• Social worker should act within the limits of their professional knowledge, skills, and
experienced.
• Social workers should keep their professional knowledge and skills up to date so that they are
able to provide appropriate services.