SHRI KRISHNA AUTOSALES (P) LTD.

Field Technical Information Report

FTIR Detail
Image Uploaded FTIR No. : VD01VD01190047 Status : NA
Dealer Code : VD01 Dealer Name : SHRI KRISHNA AUTOSALES PVT LTD Global FTIR No. :
For Code : VD Outlet Code : 01 (Region) : C3 Job Card No :
Individual_Reply :
Vehicle Detail : :
Registration No. : RJ23UA7027 Chassis No. 161043 Sale Date 13-FEB-13
Vin : MA3FLEB1S00161043 :
Mileage(Km.) 97355
Model Name ERTIGA DIESEL :: No.
Engine 2049686
Detail
What is the actual problem along with condition & Defective Part? : Under body floor get rusted Cross Member and Silencer
Created By : KIRAN YADAV Date Of Incident : 09-01-2019 Body Colour : SUPERIOR WHITE
Approved By : KIRAN YADAV Service Dealer Name : SHRI KRISHNA AUTOSALES PVT LTD
Description
What exactly is reported by the customer? : Under body floor cross Member and Silencer rusted
Could you confirm the problem yourself? : Yes
Defect occuring location in vehicle? : Middel side and rear under body
Defect occuring conditions? : Parked
What all was checked by you before arriving: on the conclusion? : Rusting
What is your(Dealer) conclusion after analysis? : Vehicle under body rusting
Diagnostic Code : NA
Possible Causal Part No : 45810M60M00 FRAME, FRONT SUSPENSION
Whether vehicle repaired or not? : Not Repaired
Whether vehicle problem solved or not after repair? : N/A
How vehicle was repaired? If not, Why not repaired : Not Repaired Refused by customer
Incident(Defective) Part
Is Defective Part available? : No Have you sent Incident Part? : Part Dispatch:Date
If not, Why? : No Part Was Repalced Courier Docket No. and FTIR Coordinator Mobile No. : NA
Conditions of Problem Occuring as per Customer Voice?

When ?
Standing
Speed Related? : No Driving Speed : To : In Km/hour
Speed
Comment :
Engine RPM Related : No Occuring Engine RPM : To :
Engine RPM
Comment :
City Street,
Road
Condition UnPaved Road[ , Flat Dirt,],
Flooded Road [ Water Depth ] e.g. 20cm ]
Comment : Rural Area Road
Customer Usage
Application Comment: High content of floride and salt in water

Type of Driving City Street, Local Road,

Average Distance 20 In Km
Running per day

Parking Parking Location: Indoor Surface Condition of Parking Location: Paved Car Covered: Covered
Comment:

RELEASE

11-JAN-19 04:35 PM Rel:2.1.3 Page 1 of 1