Name

City, State │ Phone: 510.000.0000 │Email: tim1974@aol.com

Summary
An enthusiastic professional with an Associate’s Degree in Process Technology. Several years of experience in
customer and food service. Possesses excellent situation awareness, strong problem-solving skills, strict
adherence to safety standards and protocols, the ability to understand and master unfamiliar concepts, and an
outstanding grasp of numerous tools and equipment.

RELEVANT CORE COMPETENCIES

Plant Process Technology│Analytical Thinking│Troubleshooting│Problem Solving│Interpersonal
Communication│MS Office│Safety Standards│Teamwork and Collaboration

PROFESSIONAL EXPERIENCE
LUCKY’S Pinole, CA
CUSTOMER SERVICE REPRESENTATIVE 2004 to Present
As a Customer Service Representative at Lucky’s Supermarket, maintained the deli department in pristine
condition and provided exceptional customer service to patrons. Used various tools and machinery to serve
patrons while adhering to proper safety procedures and safe work practices. Assessed and maintained
inventory at regular intervals and completed troubleshooting of malfunctioning equipment. Coordinated large
orders with team members and ensured on-time completion in adherence to quality standards.
 Consistently achieved positive customer feedback in recognition of exceptional service.
ROUND TABLE PIZZA Pinole, CA
PATRON SERVICE/COOK 1999 to 2004
Provided patrons with exceptional service, quality, and ensured a pleasant dining experience. Maintained strict
kitchen quality and hygiene while preparing and serving guests and followed proper safety procedures when
using kitchen utensils and equipment. Managed guest orders and ensured food items were completed in
appropriate order and timeliness.
 Consistently earned recognition from management for flawless safety record in the kitchen and strict
observance of safety standards.

EDUCATION
COASTLINE COMMUNITY COLLEGE Fountain Valley, CA
ASSOCIATES DEGREE, PROCESS TECHNOLOGY 2015

CONTRA COSTA COLLEGE San Pablo, CA

ASSOCIATES DEGREE, CULINARY AND LIBERAL ARTS 2008

AWARDS
EDISON INTERNATIONAL PROCESS TECHNOLOGY SCHOLARSHIP

James Pesmark – Confidential Resume