Carrefour

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For other uses, see Carrefour (disambiguation).

Carrefour S.A.

Type Public company

Traded as Euronext: CA

CAC 40 Component

Industry Retail

Founded 1 January 1958; 60 years ago

Headquarters Boulogne-Billancourt

France

Number of 12,300
locations

Area served Worldwide

Key people Alexandre Bompard

(Chairman and CEO)

Products Cash & Carry, warehouse club, discount

store, hypermarket, supercenter, superstore, supermarket

€78.9 billion (2017)

Revenue
 Operating €700 million (2017)[1]
income

Net income €500 million (2017)[1]

€47.81 billion (2017)[1]

Total assets

€12.58 billion (2017)[1]

Total equity

Number of 384,151 (2016)[1]

employees

Subsidiaries See below

Website www.carrefour.com

Carrefour S.A. (French pronunciation: [kaʁfuʁ]) is a French multinational retailer headquartered

in Boulogne Billancourt, France, in the Hauts-de-Seine Department near Paris.[2] It is one of the
largest hypermarket chains in the world with 12,300 self-service shops (including 1,528
hypermarkets) at the end of 2016. Carrefour operates in more than 30 countries in Europe, the
Americas, Asia and Africa. Carrefour means "crossroads" in French. The company was a component
of the Euro Stoxx 50 stock market index.[3]

Contents

 1History

 2Financial data

 3Operations

o 3.1French operations

o 3.2International operations

 3.2.1Asia

 3.2.2Europe

 3.2.3Africa

 3.2.4South America

 3.2.5Previous operations
 o 3.3Former stores

 4Stores per region

o 4.1Asia

o 4.2Africa

o 4.3Europe

o 4.4Americas

 5Store brands

 6Carrefour Foundation

 7Criticism and controversies

o 7.1Boycott of supplies in China

o 7.2Building collapse at Savar

o 7.3Slavery in Thailand

 8Slogans

o 8.1French slogans

o 8.2International slogans

 9See also

 10References

 11External links

History[edit]
The first Carrefour shop (not a hypermarket) opened in 1960, within suburban Annecy near a
crossroads. The group was created in 1958 by Marcel Fournier, Denis Defforey and Jacques
Defforey,[4] who attended and were influenced by several seminars in the United States led by "the
Pope of retail" Bernardo Trujillo.
The Carrefour group was the first in Europe to open a hypermarket, a large supermarket and
a department store under the same roof. They opened their first hypermarket on 15 June 1963
in Sainte-Geneviève-des-Bois, near Paris in France.[5]
In April 1976, Carrefour launched a private label Produits libres (free products – libre meaning free in
the sense of liberty as opposed to gratis) line of fifty foodstuffs, including oil, biscuits (crackers and
cookies), milk, and pasta, sold in unbranded white packages at substantially lower prices.
In 1999, it merged with Promodès, known as Continent, one of its major competitors in the French
market.
In September 2009, Carrefour updated its logo. [6]
In May 2011, Carrefour reviewed its situation under conditions of stagnant growth and increasing
competition in France from rivals including Casino Guichard-Perrachon SA, and planned to invest
€1.5 billion ($2.1 billion) to change the supermarket with the new concept of Carrefour Planet in
Western Europe.
In April 2015, Brazilian businessman Abílio Diniz revealed he was in talks to raise his 5.07 percent
stake in Carrefour and has the support of shareholders to take a board seat. [7]
On 9 June 2017, the Board of Directors chose Alexandre Bompard as the new Chairman and Chief
Executive Officer of Carrefour with effect as of 18 July 2017.[8]
In 2017, Carrefour was working with a small French start-up, Expliceat, on a trial basis. [9] Expliceat
built a commercial mill that is designed to crumb down leftover bread. It rents the mill to commercial
bakeries and then uses the crumb to bake cookies, muffins and pancakes.
In January 2018, Alexandre Bompard announced a strategic plan for the company, entitled
"Carrefour 2022", that ambitions to make Carrefour the "leader of the food transition for all". The plan
includes measures for better food and package sustainability, limitation of food waste, development
of organic products, e-commerce partnerships, two billion euros in annual investments from 2018 as
well as organisational an cost reduction measures.[10][11]

Financial data[edit]
Financial data in € billions[12]

Year 2013 2014 2015 2016 2017

Revenue 76.675 76.318 78.857 78.774 80.975

Net
1.2639 1.249 980 746 -531
Income

Assets 43.564 45.789 45.095 48.845 47.813

Employees 364,795 381,227 380,920 384,151 378,923

Operations[edit]
French operations[edit]
Groupe Carrefour head office : 33, avenue Émile Zola, Boulogne Billancourt, France

The head office of the Groupe Carrefour is in Boulogne Billancourt in the Paris metropolitan area.
Carrefour leased space in the 9,257 square metres (99,640 sq ft) Gecina building at 36 avenue
Émile Zola effective 1 December 2010. The complex has 208 parking spaces and has an aluminium
facade. E. Naud and L. Poulx designed the building.[13]
The chain's Carrefour Hypermarket division has its head office in Courcouronnes, Essonne, France,
near Évry.[14]
International operations[edit]
Asia[edit]
Bahrain
Majid-al futtaim who introduced Carrefour to the middle east, Africa and Asia also opened a
franchise owned branch in the Bahrain City Centre in 2008.
China

78th store of Carrefour China – ZhongShanPark, Shanghai, open 6 June 2005.

In 2007, expansion accelerated outside France, particularly in Asia, with the building of 36 new
hypermarkets, including 22 in China – where the Group broke its record for store openings in a one-
year period. It was the leading foreign retailer in terms of sales figures, until 2008 and has since lost
its No. 1 position to RT-Mart. A selection of Carrefour products are sold in Hong
Kong via Wellcome and its sister Market Place by Jasons.
India
Carrefour operates cash and carry stores in India under the name "Carrefour Wholesale
Cash&Carry". The first store opened on 30 December 2010 in Shahdara, Delhi.[15] This was followed
by a store in Jaipur in late 2011 and one in Meerut in October 2012, Agra in December 2013.
Prior to September 2012, India's foreign direct investment (FDI) policy did not allow foreign
companies to open multi-brand retail stores in the country. However, 100% FDI in cash-and-carry
has been permitted since 1997. As a result, most global retailers, including Carrefour, opted for the
cash-and-carry route in India. A new FDI policy, allowing up to 51% FDI in multi-brand retail, came
into effect on 20 September 2012.[16][17]
On 8 July 2014, Carrefour announced that it will shut down its Indian operations and close its five
wholesale stores by the end of September.[18]
Indonesia

Carrefour Hypermarket in Jakarta, Indonesia

Besides Carrefour stores, at the end of November 2011 Carrefour also has 5,670 Alfamart
(IDX=AMRT) which mostly minimart, while at the end of December 2010 has 4,812 Alfamart., [19][20]
[21]
Carrefour Indonesia is managed by CT corp and its shares owned by Chairul Tandjung. CT corp
also developed Transmart, a subsidiary of CT corp operated by Carrefour Indonesia, and it also
developed Groserindo, a grocery store also operated by mostly Carrefour. CT Corp announced that
it will replace all Carrefour branches with Transmart brand as its license expires in 2019. [22]
Iran
In February 2009, MAF opened its first store in Iran, called HyperStar [23] in Western region of Tehran.
It opened its second store in Iran in April 2012. This store located in Persian Gulf Complex. It opened
the third store in Isfahan located in Isfahan City Center in 2012. Three other stores are to be opened
in Eastern region of Tehran, Mashhad and Tabriz.
Iraq
Majid al Futtaim opened the first Carrefour in Erbil in 2011.
Jordan
Carrefour is very popular in Jordan, with tens of locations dotting the capital and the suburbs; the
largest and most frequented would be Carrefour: City Mall in the suburb of Dabuk.[24] Another multi-
story complex is about to open near the Sixth Circle. Carrefour Express are smaller sized stores that
operate inside smaller shopping areas, best known is Carrefour Express: Swéfiéh Avenue, inside the
Avenue Mall in Swéfiéh.
Kuwait
In March 2007, Carrefour opened a store in Kuwait in the Avenues mall.
Lebanon
On 4 April 2013, Majid al Futtaim inaugurated a Carrefour hypermarket at their City Centre Beirut
mall, in the Hazmiyeh suburb of Beirut. In September 2017, a second Carrefour outlet opened at the
CityMall Dora, replacing a venue formerly held by a Monop' hypermarket.[25] In June 2018, a third
outlet opened at the Tower Center mall in Zouk Mosbeh.[26]
Oman
In Oman, Carrefour opened a store in 2001 on the outskirts of the city of Muscat. And in 2008,
another branch opened in Qurum. In May 2011 Carrefour opened a store in Sohar. The fourth
Carrefour opened in March 2012 at Muscat Grand Mall. The fifth branch opened in Salalah on 24
May 2013. It has officially been confirmed this as the biggest Carrefour in Oman.
Pakistan
Carrefour opened up its first store in Lahore, Pakistan in a joint venture with MAF in 2009 under the
name of Hyperstar, and a second store in Karachi in 2011. Till 2017, Hyperstar has 6 stores in total
that is 3 in Lahore, 2 in Karachi and 1 in Islamabad. Another store in Faisalabad is ready and will
open in 2018.
Saudi Arabia
Carrefour has 18 franchise operated hypermarkets in Saudi Arabia, with 7 of them being in the
capital Riyadh itself.
United Arab Emirates
Carrefour also operates in the United Arab Emirates and Jordan in a joint venture with Majid al
Futtaim.[24]
Japan
In 1999 Carrefour's Japanese subsidiary, Carrefour Japan Co. Ltd., opened. [27] The first Carrefour in
Japan opened in a suburb of Tokyo in December 2000. In January and February 2001 new
Carrefour stores opened in Tokyo and Osaka. Sales were initially strong, but Miki Tanikawa of The
New York Times wrote that "But now, 10 months later, there is barely a line for most of the day at
cash registers of most Carrefour stores here. Lengthy aisles of goods ranging from clothes to
bicycles are mostly empty. "[28] On 10 March 2005, the subsidiary's name changed to AEON Marche´
Co., Ltd. after Aeon purchased the Carrefour Japanese division.[27] The stores were still operated in
the Carrefour name until 31 March 2010, when the license expired.[29]
Taiwan
In 1989, Carrefour became the first international retailer to establish a presence in Asia when it
entered Taiwan through a joint venture with Uni President Enterprises Corporation. It leveraged the
experience it gathered in Taiwan to expand into other Asian markets.
Europe[edit]
Albania
In November 2011, Carrefour opened its first store in Albania as part of TEG Shopping Center
(Tirana East Gate) with the same rights as in the European Union and throughout the rest of Europe.
Carrefour is integrated in the new shopping center in the same format as in other countries
extending into a space of about 7000 square meters. Carrefour will have a policy of supplying
imported products while promoting Albanian products, particularly agro-industrial ones.
Austria
In 1976 Carrefour opened a store in the Shopping City Süd at the southern edge of Vienna. Due to
limited success the store closed soon after. Carrefour has not made any other attempt at entering
the Austrian market thereafter.
Armenia
Carrefour opened its first hypermarket in Armenia at Yerevan Mall on 11 March 2015, occupying
approximately 10000 square meters.
Belgium
Carrefour starts its internationalization and that's how the group is established in 1969 in Belgium
with a strategic alliance with GB Group. Between 1970 and 2000 several formats work with multiple
brands and names Carrefour GB, but only until 2000, the Carrefour Group takes over GB. So
officially born Carrefour Belgium, but keep some formats GB, only until 2007 becomes official
unification of its various formats and being in operation Carrefour and Carrefour Express GB. In May
2008, starts EcoPlanet Carrefour, also starts selling gas and green energy in the whole of Belgium.
In 2009, the formats are established Carrefour Hyper, GB Carrefour, Carrefour Market and Carrefour
Express. Furthermore, launches online shopping, In February 2010 Carrefour announced the
elimination of 1,672 jobs and the closure of 21 stores and the possibility of acquisition of 20 stores
by the group Mestdagh.
Bulgaria
Bulgaria's largest Carrefour hypermarket within The Mall shopping centre in Sofia, Bulgaria that opened in spring 2010.

From 2009 to 2011 in Bulgaria were opened eight locations (five hypermarkets and three
supermarkets) in Sofia, Plovdiv, Pleven, Varna, Burgas and Ruse.
In 2010, Carrefour and Marinopoulos Group, the largest group of retail in Greece, established a
franchise company MSC Bulgaria to develop hypermarkets and supermarkets under the Carrefour
banner within Southeastern Europe. In June 2016 the owner of the franchise for Bulgaria declared
bankruptcy and the stores were closed.
Georgia
Carrefour operates two hypermarkets and ten Carrefour markets in Georgia. It opened its first
hypermarket in Georgia at Tbilisi Mall on 13 September 2012, occupying approximately 12,000 sq m.
The first market was opened at Karvasla Malon 16 September 2013. In 2014, the second Carrefour
market was opened at Shopping Mall GTC on Orbeliani Square. On 10 November 2015, Carrefour
opened its second hypermarket at East Point shopping mall near Kakheti Highway at 2 Aleksandre
Tvalchrelidze Street. Shortly after the opening, Carrefour opened its third market in Isani district of
Tbilisi at 8a Navtlughi Street. In 2016, Carrefour opened its fourth Market in City Mall Gldani at 1
Khizanishvili Street. The latest markets were opened in Saburtalo, Vake, Gldani and Vazisubani
neighborhoods of Tbilisi and one - in Batumi.
Northern Macedonia
In October 2012, Carrefour opened its first store in Skopje. The store is part of a brand new
shopping mall (City Mall) that opened the same day in Skopje, the capital of Macedonia, and by the
end of summer 2014 there were plans to open the second store in Tetovo, a city located not too far
from Skopje. Carrefour ended up closing because of debt.
Poland
Twenty-four-hour hypermarket in sixty thousandths Tomaszów Mazowiecki, Poland

In 1997, Carrefour opened its first hypermarket in Poland. [30]

Portugal
In Portugal, Carrefour retail sold their stake in Continente Modelo to Sonae for €345 million on 16
November 2004.[31]
In 2008, Carrefour sold its Portuguese retail ventures existing under the Carrefour ensign to Sonae.
Romania
In 2001, Carrefour entered the Romanian market, expanded into 33 stores. It is one of the top
retailers in Romania.[32]
Spain
Spain is the 3rd most important market for Carrefour after France and Brazil. Carrefour has 173
hypermarkets in Spain and there are more hypermarkets under construction or planned. [33] Its rivals in
Spain are: Mercadona, Eroski and Alcampo.
Turkey
Carrefour also operates in Turkey in a joint venture with Sabancı Group under the
name CarrefourSA.[34]
United Kingdom
Carrefour opened the first of several hypermarkets in the UK in the 1970s and kept them open until
the 1980s. Telford in Shropshire becoming one of the biggest in the late 70's. The Dee Corporation
bought the stores, which went on trading as Carrefour before becoming branches of the now-
defunct Gateway supermarket chain, with some becoming branches of Asda - one such was
the Merry Hill branch near Dudley, West Midlands, which opened on 1 July 1986 but became a
Gateway branch in 1988 and an Asda in 1990.[35]
Since July 2011, online supermarket Ocado has sold a range of Carrefour's products in the UK.[36]
Africa[edit]
Kenya
As of October 2016 in Kenya, East Africa's largest economy, Carrefour opened its first outlet at the
Two Rivers Mall. It is the largest mall in Sub-Sahara Africa with Carrefour as its anchor tenant. [37] The
Hub - Karen, a newly opened shopping mall in the Nairobi suburb of Karen also hosts a Carrefour
outlet that opened its doors in May 2016.[38] Recently Carrefour added another store at Thika
Road mall(TRM) They occupied the space previously occupied by Nakumatt,which recently closed
down. The new branch was opened on Tuesday 14 November 2017.[39] A fourth outlet was opened up
at the Junction Mall along Ngong road, Nairobi, at the beginning of 2018. [40]
Egypt
Carrefour (Egyptian Arabic pronunciation: [kɑɾˈfuːɾ]) has 35 outlets under franchise in Egypt, which are often
situated in shopping malls and frequented by the Egyptian upper class. The location
in Alexandria was severely looted during the Egyptian Revolution of 2011. Another 8 outlets or more
are coming in 2012/2013. Opened Hyper Markets: (Maadi City Center, Dandy Mega Mall, Sun City
Mall, Obour Golf City Mall, Alex City Center, Cairo Festival City, Sky Plaza (El-Shorouk City), Mall of
Egypt). Opened Express Markets: (Maadi, Tiba Outlet Mall, Sharm-El-Sheik, Green Plaza Mall,
Down Town Mall).
Morocco
Carrefour has 10 hypermarkets in Morocco, with the most being located in and around
the Casablanca metropolitan area. Carrefour Maroc is a partner of Label'vie, a Moroccan
supermarket chain. All the Label'Vie stores are transformed into Carrefour Markets. There are 30 of
them widely spread around the kingdom. Carrefour is still expanding its presence in Morocco by
opening more supermarkets and hypermarkets to face the settled competition like the Moroccan
hypermarket chain Marjane.
Tunisia
Carrefour has 2 hypermarkets and 70 outlets under franchise in Tunisia.
South America[edit]
Brazil
Carrefour Brasil (who is the biggest market outside France ) was founded in 1975 and today it is the
second major super markets chain of Brazil in competition with Groupe Casino, Walmart and others
and now sell more than 25 million products per year.
Previous operations[edit]

In 2006, Carrefour sold all 16 stores in Korea to E-Land and exited Korea. In the same year it also
sold all 11 Czech stores to Tesco in exchange for 6 stores and two shopping centers in Taiwan, plus
€57.5 million. In 2010, Carrefour announced a decision to leave Malaysia, Singapore, and Thailand.
In November 2010, Carrefour sold its Thailand operations and kept its Malaysian and Singaporean
stores. Carrefour had already exited Singapore's market since 30 September 2012. [41] On 31 October
2012, Aeon Co. Ltd bought over Carrefour Malaysia and its subsidiaries for €147 million and being
rebranded as Aeon Big.[42] All former Carrefour stores in Malaysia are rebranded as AEON BIG, and
will be run as a separate brand from the existing AEON stores in the country.[43] All stores have fully
completed the process of rebranding.
Former stores[edit]

Former Carrefour store at Minoo, Osaka, Japan.

Former Carrefour store in Bangkok, Thailand

Previous branch of Carrefour in Niterói, Brazil (has been replaced by an Atacadão branch)

 Colombia - In October 2012, Carrefour sold to Chilean retailer Cencosud all 72 stores in
Colombia for $2.6 billion, with Cencosud converting all existing Carrefour hypermarkets to
its Jumbo brand. Carrefour pulled out of Colombia to focus on its core markets.[44]

 Czech Republic – In September 2005, Carrefour sold to Tesco (the biggest UK retailer) 11
stores in the Czech Republic. Tesco paid €57.4 million as well as its stores in Taiwan. Carrefour
had opened its first store in 1998 in the Czech Republic. The stores use the Tesco name and
brand now;

 Greece – In 2017, all of the Carrefour stores were sold to Greek supermarket
brand Sklavenitis and will undergo major rebranding, in order to reflect the brand that now owns
the stores.

 Hong Kong – On 18 September 2000,[45][46] Carrefour closed its stores in Hong Kong after
complaints from manufacturers about selling products (especially electronics) at prices far below
those of its competitors.[47][citation needed] A company spokesman said at that time that the closures were
due to "difficulties in finding sites suitable for developing its hypermarket concept and quickly
acquiring a significant market share". Carrefour had entered the Hong Kong market in December
1996 with a store in Heng Fa Chuen and had later added stores in Tsuen Wan (Skyline
Plaza), Tuen Mun, Yuen Long and Tsim Sha Tsui. Plans to open additional stores in Ma On
Shan, Tseung Kwan O and Yau Tsim Mong had been cancelled.[46]

 Japan – In early 2003, Carrefour sold its 8 hypermarkets to AEON Group and changed
branding for the only supermarket in Wisma Atria (Tokyo) as Lotte Mart. It happened due to
renovations.[citation needed]

 Kazakhstan - In the summer of 2017, the one and only Carrefour hypermarket closed down
in Almaty as a result of the loss of value of the Tenge currency.

 Malaysia – Carrefour entered Malaysia in 1994 sold its 26 hypermarkets to AEON Group in
November 2012.[48] The hypermarkets was rebranded as AEON BIG, and operates with an
orange logo, compared to the magenta logo used by its parent company and existing JUSCO
stores in the country. The outlets in Kota Damansara and Jalan Ipoh was first to be changed
from Carrefour to AEON BIG;[49]

 Mexico – In March 2005, Carrefour sold its 29 hypermarkets in Mexico to Chedraui.

Carrefour had opened its first store in 1995 in Mexico;
 Portugal – Carrefour entered Portugal by buying its first stores in 1991 – two Euromaché
hypermarkets, in Telheiras (a Lisbon neighbourhood) and Vila Nova de Gaia (suburbs of Porto);
This chain was known to have very good quality products, mainly from French origin, when in
July 2007 Carrefour sold all of its 12 hypermarkets and 9 fuel stations to Sonae for €662 million.
Also included were 11 licenses for opening new commercial spaces. Nowadays only the 365
hard-discount supermarkets (Minipreço) are supported by Carrefour in this country, not included
in the takeover.

 Russia – Carrefour entered Russian market in the summer of 2009. In October 2009, only a
month after it opened its second hypermarket in the country, Carrefour announced it was exiting
Russia.

 Singapore – In 2012, Carrefour's stores were primarily replaced by Giant Hyper (Suntec City)
and Cold Storage.

 Slovakia – In 2018, Carrefour pulled out of the Slovak market, after 17 years of operation in
the country.[50]

 South Korea – In 2006, Carrefour sold its 32 hypermarkets to E-Land. The stores have been
re-branded as Homever but 2008 E-Land sold its 30 hypermarkets to Homeplusstores The
stores have been re-branded as Homepl.

 Switzerland – In August 2007 Carrefour sold its 12 hypermarkets in Switzerland to Swiss

retailer Coop for $390 million;[51]

 Thailand – Carrefour's business in Thailand was sold to Big C Supercenter Public Company
Limited, the owner of Big C hypermarket stores in Thailand due to complaints. The transaction is
completed in March 2011, with the Suwintawong branch being the first changed brand store from
Carrefour to Big C.[52] Carrefour entered the Thai market in 1996.

 United Kingdom – Carrefour had several hypermarkets in the UK until the end of the 1980s.
The first of them opened in the early 1970s in Caerphilly, South Wales.[53]

 United States – Carrefour opened its first hypermarket in the United States in Philadelphia,
Pennsylvania in 1988, across from the Philadelphia Mills Mall. Despite the huge selection, the
store was generally derided for its poor conditions, and most of the time, the many 61 check-out
lanes in the store were deserted. 6 years later, the next store came, in Voorhees Township, New
Jersey. Both stores closed because of financial debt in 1994. The Voorhees store was broken up
into many smaller stores, while the Philadelphia location became a Walmart and a Dick’s
Sporting Goods. In 2017, Walmart moved to one of the former department store spaces at the
mall, while the Dick’s at the old Carrefour property remains.

Stores per region[edit]

Carrefour around the world (2012)

Current locations

To be closed

Former locations

Asia[edit]

Country First store Hypermarkets Supermarkets Hard Discounters Cash & Carry

China 1995 231[54] – – –

Bahrain 2008 11 – – –

Japan 2000 7 – – –

Jordan 2006 3 14 – –

Kuwait 2007 2 6 – –

Lebanon 2013 2 – – –

Oman 2000 7 – – –

Pakistan 2009 6 – –

Indonesia 1998 88 – – –

Iran 2009 3 4 – –

Iraq 2012 3 2 – –

Qatar 2000 5 4 – –
 Country First store Hypermarkets Supermarkets Hard Discounters Cash & Carry

Saudi Arabia 2004 11 4 – –

Syria 2009 - - – –

Taiwan 1989 64 50 – –

United Arab Emirates[55] 1995 55 44 [56] No data available –

The stores in Iran and Pakistan are operated by MAF under the name of Hyperstar.
Africa[edit]

Supermarket
Country First store Hypermarkets Hard Discounters Cash & Carry
s

Egypt 2002 10 26 – –

Ivory 2015 1 1
Coast

Cameroon 2017 1 2 – –

Kenya 2016 4 [37][38] – – –

Morocco 2000 10 30 – –

Tunisia 2001 2 69* – 1

Carrefour has left Algeria in 2009, and opened in Morocco.

*37 Carrefour Market and 32 Carrefour Express, which are smaller supermarkets.[57]

Europe[edit]

First Hard
Countr Hypermarket Supermarket Convenienc
stor Discounter Cash & Carry
y s s e Stores
e s

Arm
2015 - 2 – – –
enia
 First Hard
Countr Hypermarket Supermarket Convenienc
stor Discounter Cash & Carry
y s s e Stores
e s

Belg 1969 45 445 – 290 –

ium

Fran 1963 247 1,059 897 4,237 143

ce

Geor 2012 2 9 – – –
gia

Italy 1993 55 414 – 583 13

Mona 2020 1 1[58] – – –

co

Pola
1997 86 169 – 662 –
nd

Port 1991 – – 365 – –

ugal

Rom 2001 32 213 6 54 -

ania

Spai 1973 200 131 - 593 114

n

Turk Be 198
1993 73 99 519 – – 5
ey rmuda 6
Carrefour has 173 hypermarkets in Spain, the second most important country of the Carrefour group.

On 15 October 2009, Carrefour announced plans to sell its Russian business, citing "absence of
sufficient organic growth and acquisition opportunities". [59]
Americas[edit]

 Carrefour has a presence in three countries in the Americas: Brazil (who is the biggest
market outside France), Argentina, Curaçao, and the Dominican Republic. Carrefour is active in
three types of retail distribution: hypermarkets, supermarkets and hard discounters, and entered
the Cash & Carry market in Brazil, after the purchase of Atacadão.[60] Carrefour was also active in
Mexico between 1995 and 2005, when the 29 hypermarkets opened at the moment were sold
to Chedraui. Carrefour also used to have a presence in Colombia until they pulled out of the
country in 2012 to focus on their core markets. Chilean retailer Cencosud bought all 72 of
Carrefour's hypermarket locations and converted them to Jumbo.[61]

First Hard Convenience Cash &

Country Hypermarkets Supermarkets
store Discounters Stores Carry

Argentina 1982 97 108 398 – –

Brazil 1975 241 41 305 87 143

Dominican 2000 5 10 – 20 85
Republic

Suriname 1989 6

Store brands[edit]
8 à Huit store in Étretat

Hypermarkets
Carrefour, Atacadão,[62]
Supermarkets
Carrefour Bairro, Carrefour Market[62] (Formerly Champion as of 2008), Champion
Mapinomovaoe, Globi, Carrefour GB, GS, Carrefour Mini, Gima, Supeco[63]
Convenience stores
Carrefour Express,[62] Carrefour City,[62] Carrefour Contact(fr),[62] Carrefour Montagne(fr), 5
minutes, 8 à Huit, Marché Plus,[64] Proxi (supermarket)(fr), Sherpa(fr), Dìperdì, Smile
Market, Express, Shopi (supermarket)(fr)
Cash & Carry
Promocash, Docks Market, Gross IPer

Carrefour City, Paris

Carrefour Foundation[edit]
The Carrefour Foundation (Fondation d'Enterprise Carrefour) is a philanthropic fund
created by Carrefour in 2000 to support social welfare programmes 'linked to [its]
core business as a retailer' in countries the company operates and in countries
where its suppliers are located.[65]
Criticism and controversies[edit]

The Carrefour supermarket at Faa'a, Tahiti, French Polynesia

On 1 May 2007, more than 30 employees of the now closed Carrefour Ratu
Plaza, Jakarta, Indonesia, were taken to the Central Pertamina Hospital (Rumah
Sakit Pusat Pertamina), after being affected by CO2. The hypermarket was located
on the mall's basement, which offered insufficient ventilation. [66]
On 26 June 2007, the company was convicted in a French court for false
advertising. The suit alleged that Carrefour regularly stocked insufficient quantities
of advertised products for sale. In addition, the company was convicted of selling
products below cost and accepting kickbacks from wholesalers. Carrefour was
ordered to pay a fine of €2 million and to prominently and legibly display a notice in
all of its French stores disclosing the false advertising.[67]
In Carrefour Mangga Dua Square, Jakarta, Indonesia, a 5-metre high metal rack fell
on top of a 3-year-old boy, killing him almost instantly due to internal bleeding. [when?]
[68]
Afterwards, the victim's family claimed that Carrefour has refused to meet with
them to settle the case.[69] However, Carrefour Corporate Affairs Officer denied this
allegation.[70]
Carrefour has also received criticism for engaging in sweatshop practices.[71]
On 7 May 2009, the French government asked a tribunal to fine Carrefour some
€220,000 for more than 2,500 violations. Meat products lacked proper tracking
information (more than 25% of inventory at some locations), and some products had
incorrect labels – such as meat products that "shrank" in weight by 15% after
receiving labels. The chain sold products that had long since passed their expiration
dates, including, in one case, packs of baby formula that had expired six months
earlier. Some 1,625 frozen and refrigerated products were found that had been
stored in warehouses at ambient temperature.[72]
Boycott of supplies in China[edit]
A Carrefour outlet in Beijing, China, promotes the use of canvas bags as opposed to plastic bags prior to

the 2008 Summer Olympics.

In April 2008, after the 2008 Olympic torch relay was disrupted by Tibetan
independence advocates in London and especially Paris, where some protesters
attempted to wrest control of the torch from torch bearers, Chinese activists have
promoted boycotting Carrefour because of its French roots.[73] The boycott of
Carrefour in particular was further fueled by unsubstantiated rumours that a major
shareholder, Moët Hennessy – Louis Vuitton, had donated to the Dalai Lama. In its
response, Carrefour China stated that it does support the Beijing Olympics; and that
they will never do anything to harm the feelings of the Chinese people.[74]Protests
occurred in and around a number of Carrefour outlets throughout China, and anti-
Carrefour advocates campaigned for a one-day boycott of Carrefour on May Day, a
public holiday in China.
As a result of the boycott, Chinese search engines Baidu.com.cn
and sina.com blocked access to Carrefour's website in China for a short time. Users
searching Carrefour in China, were sent an error page indicating "The search result
may contain illegal content, so we can not display the result." in Chinese. [75]
Building collapse at Savar[edit]
Main article: 2013 Savar building collapse
On 24 April 2013, the eight-story Rana Plaza commercial building collapsed
in Savar, a sub-district near Dhaka, the capital of Bangladesh. At least 1,127 people
died and over 2,438 were injured.[76] The factory housed a number of separate
garment factories employing around 5,000 people, several shops, and a bank [77]and
manufactured apparel for brands including the Benetton Group, Joe Fresh,[78] The
Children's Place, Primark, Monsoon, and DressBarn.[79][80] Of the 29 brands identified
as having sourced products from the Rana Plaza factories, only 9 attended
meetings held in November 2013 to agree a proposal on compensation to the
victims. Several companies refused to sign including Walmart,
Carrefour, Bonmarché, Mango, Auchan and Kik. The agreement was signed by
Primark, Loblaw, Bonmarche and El Corte Ingles.[81]
Slavery in Thailand[edit]
In 2014, the Guardian reported, that Carrefour is a client of Charoen Pokphand
Foods. During 6 months the Guardian traced down the whole chain from slave ships
in Asian waters to leading producers and retailers.[82]

Slogans[edit]
French slogans[edit]

 1988–2003 : With Carrefour, I'm positive (Avec Carrefour, je positive)

 2003–2007 : Energy Wise

 2007–2009 : Quality for all

 2009–2010 : Positive is back (Le positif est de retour)

 2010–2011 : Positively every day (Du positif chaque jour)

 2012-2015 : Low in price... but high in trust (Les prix bas ... La confiance en
plus)

 2015-2018 : I optimism (J'optimisme)

 Since 2018 : We all deserve the best (On a tous droit au meilleur)
International slogans[edit]

 Hypermarkets: "Choice and quality for everyone" and "We all deserve the best"

 Hypermarkets: "Low prices, and so much more!" and "We all deserve the best"

 Hypermarkets: "Está bueno para vos" and "Los precios más bajos, siempre"
(Argentina), it means "It's good for you" and "The lowest prices, always"
respectively and "Todos merecen lo mejor" (Argentina), it means "We all
deserve the best"

 Hypermarkets: "Ninguém faz melhor que o primeiro" (Brazil), meaning "Nobody

does better than the first", referring to the fact that Carrefour is the world's first
hypermarket and also Brazil's first hypermarket and to other Carrefour firsts,
such as the "Lowest price or the difference back" policy.

 Hypermarkets: "Faz Carrefour" (Brazil), "Do It Carrefour" and "Todos merecem

o melhor" (Brazil), it means "We all deserve the best"

 Hypermarkets: "Carrefour, chévere!" (Colombia), it means "Carrefour, nice!" and

"Todos merecen lo mejor" (Colombia), it means "We all deserve the best"

 Hypermarkets: "Life, the way I want it" (Singapore) and "We all deserve the
best" (Singapore)

 Hypermarkets: "Untuk hidup yang lebih baik" (Indonesia), it means "For a better
life" and "Kita semua berhak mendapatkan yang terbaik" (Indonesia), it means
"We all deserve the best"

 Hypermarkets: "Pentru o viaţă mai bună" (Romania), it means "For a better life"
and "Cu toţii merităm ce e mai bun", it means "We all deserve the best"

 Supermarkets: "The prices people want, close to home" and "We all deserve
the best"

 Hard Discount: "Grocery products at low, low prices" and "We all deserve the
best"

 Convenience Stores: "Just what you need, right next door" and "We all deserve
the best"
 Cash & Carry: "Proximity and accessibility for catering professionals" and "We
all deserve the best"

 Hypermarkets, Cash & Carry: "Καθε μέρα για σένα"(Cyprus) means "Every day,
for you" and "Όλοι αξίζουμε το καλύτερο" (Cyrpus) means "We all deserve the
best"

 Hypermarkets: "Pozytywnie każdego dnia" (Poland), it means "Positively every

day", "To wszystko dla Ciebie" (Poland), it means "It's all for You" and "Wszyscy
zasługujemy na najlepsze" (Poland), it means "We all deserve the best"