Margie D’Ambrosio

5485 N. Candle Way

Phoenix, AZ 85208
602-355-9898
mmdambro@asu.edu

March 28, 2019

Mr. Bruce Swartz

Executive Vice President, Physician Integration
Common Spirit Health
251 South Lake Avenue #700
Pasadena, CA 91101

Dear Bruce,

I am interested in the Chief Access Officer position at Common Spirit Health. I found
this advertised on the Dignity Health Careers Intranet. I am currently employed as the Vice
President for Patient Access for the Dignity Health enterprise. I am confident that the skills and
expertise I have developed in the time I have served in my current capacity makes me the right
candidate for the Chief Access Officer position.

Similarly to Dignity Health, Common Spirit Health’s Mission to serve the poor and
disfranchised in the communities in which they operate, not base access to healthcare on a
person’s financial abilities, and deliver medicine through the healing power of Jesus, is the
guiding principle as I execute my role. As Vice President of Patient Access, I partner with
physicians and community benefits to bring the right blend and balance of access for patients to
get into see their doctors as well as offering them a host of community programs to help those
with social determinants that impact their health status.

To meet the challenges confronted in my position, I have developed well-rounded,

collaborative relationships that span departments, community partners, and numerous employees
and vendors that go across the three states Dignity Health operates. My ability to influence and
lead people through change is a core competency for me and I believe it to be a fundamental
need to drive the results I have obtained. I am poised to scale these efforts across the twenty-
eight states Common Spirit Health occupies.

Additionally, my background and experience in medical clinic operations gives me an

advantage in gaining the trust of physicians to join me in my efforts to open more visit capacity
in their schedules and thereby causing more work. My ability to bring an initiative forward
accompanied by an operations implementation plan has given me the chance to achieve results
more quickly. I personally am very passionate about solving the significant need in this country
for access to good healthcare. I am ready to bring this passion and rigor to Common Spirit
Health.
 I am positive my experience in designing and operationalizing initiatives that lead to
greater patient access and the correlating financial improvement for the organization qualifies me
for this position with your organization. I have a proven track record of success moving the
metrics to the desired outcome that I would be happy to share with you. Also, I have an extensive
resume beyond what I have highlighted here that I have enclosed for your review. I would
welcome an opportunity to discuss this role and my qualifications in more detail.

Thank you in advance for your consideration.

Sincerely,

Margie D’Ambrosio

Enclosure