BINA KUMARI

House No 33, Ramamurthy Nagar, Bengaluru, 560016

Mobile: 9015033259, 8010539164
Email: binakumari20march@gmail.com

SUMMARY
 I have over 3 years of experience in networking and I love working in a strong and
friendly environment. During the years I have gathered knowledge about network
operations and maintenance: Routers, Switches and other networking devices.
Strength
 Good Knowledge of cisco devices like Routers and Switches
 Over 3 years of experience in network environment
 Very good teamwork ability
 Open to new challenge
 Good in providing the best solution and troubleshooting the network issues
 Quick learner
 Positive learning process
 Time management skills
Professional Experiences
 DIMENSION DATA INDIA LTD
 Dimension data is a company specializing in information technology services. Dimension
Data focuses on services including IT consulting, technical and support services, and
managed services.
DURATION: 22 DEC 2017 TO TILL NOW.
POSITION: SENIOR NETWORK OPERATOR
PROJECT: PJOECT BALANCE (INSITE TEAM)

 Dealing with more than 130 client’s network devices.

 Working on ITSM service now tool where get ICMs regarding BGP, OSPF and EIGRP
neighbors down alerts.
 Working on troubleshooting, configuration and troubleshooting of live network.
 Provide resolution for high CPU utilization, memory, power supply failure, latency and
VPN issues of clients as per the urgency and severity of the alert and issue
 Deal with configuration changes if require like change VLAN configurations if find port or
interface is not in correct VLAN.
 Even work with onsite technician to resolve the issue.
 Documentation of process and procedure.
 Testing the traffic ad Collisions, trace route, routing tables, static and dynamic routing
set up, enable the interfaces and protocols.
 HCL TECH LTD. – IOMC
DURATION: 10 MARCH 2016 TO 22 DEC 2017.
POSITION: NETWORK ANALYST
PROJECT: BANK OF AMERICA (CMS)
Role and Responsibility:
 Handling Queries related to different Devices performances including high end Routers
& Switches i.e. ASR’s, GSR’s, 6500 Series Switches.
 Issues related to Device Crash, High memory utilization, High CPU utilization.
 Day-to-Day issues related to various routing protocols i.e. BGP, OSPF, and EIGRP.
 Latency, LAN connectivity and troubleshooting
 Handing network down’s and severity 1 cases.
 ITIL Process on Incident Management, Change Management, Problem Management and
Service Management. Coordinating with Various International Services Providers like
Sprint, BT and Verizon and local Service Providers like Reliance, Tata and Bharti Airtel.

SOLUTIONS MANTRA SERVICE PVT. LTD

DURATION: 01-10-2014 TO 01-10-2015
POSITION: NETWORK ENGINEER

Role and Responsibility:

 Provide high level technical support, including identifying and resolving problems on
Cisco supported products.
 Operation and maintenance of routers which are configured on OSPF, BGP technology.
 Troubleshooting of Network Technologies
 Handling day to day network queries of existing clients related

Technologies
 Cisco Routers: 2900, 3900 series.
 Cisco Switches: 2600, 3560 and 3750 series.
 Routing protocols: RIP, OSPF, EGRP, BGP
 LAN/WAN: IP routing, multilayer switching.
 Switching: VLAN, STP, VTP and Ethernet channel.
 Good understanding of OSI model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP,
SMTP, FTP, TFTP)
 Basic LAN configuration-Vans, Trunks, Ether channels
 Multicast Conceptual Knowledge
 Good knowledge of services like DHCP, basic knowledge of QoS , NTP ,HSRP , GLBP,VRRP
, ARP ,NAT, ACL ,GRE tunneling .
 IP packet flow
 Configuration process and commands for OSPF, EIGRP, IGRP, RIP
 Knowledge of command prompts for network troubleshooting and monitoring tools.
Hands on work experience on REMEDY BMC and ITSM Service now tool.

Education and Training
 4 Years B.E Degree with 79.35% from RGPV University, Gwalior (M.P).
 12th from DV GIRLS School CBSE Board with 62%.
 10th from DV GIRLS School CBSE Board with 71%.
 Trained in CCNA from KR network cloud.
 ITIL certification

Activities and Honors
 Member of activity and fun game association
 Part of Small Business Association (2014)
 Involve in media, modelling and acting activities.
 Part of theater group in NSD (Delhi).
 Member of group gives coaching classes to poor children

HOBBIES AND INTERESTS

 LIKE TO TRAVEL DIFFERENT CITIES AND COUNTERIES.
 READING BOOKS AND LOVE TO HELP POOR PEOPLE.
 LOVE TO WATCH MOVIES
 PAINTING IS MY LIFE

Work Experience on tools

 ITSM
 Remedy
 Poke
 Smoke ping
 PERSONAL INFORMATION:
 Father’s Name : Mr. Hira Lal Prasad
 Sex : Female
 Languages : English, Hindi, Bengali
 Permanent Add : S 123, Pandav Nagar, Delhi 92, Near Akhardham Temple
 Current Address : House no 33, Ramamurthy Nagar , Bengaluru ,560016

DECLARATION:
 I do hereby confirm that the information given in this resume is true and correct to the
best of my knowledge. In case any error or omission is found at a later date, I shall be
liable for the consequences.

Bina kumari