Marianne S.

Santos

NAME: AGE:

GRADE: SECTION:

QUESTIONS. YES. MAYBE. NO

1.Did you choose this strand because you love travelling?

2.Are you sure to be a tourguiding?

3.As a tour guiding do we need to enhance our

communication skill?

4.Did you follow the rules and regulation in our

strand which is tourguiding?

5.Do you really want to be a tourguide?

6.As a tourguiding do we need to

learn more in english?

7.Is it difficult to us to follow the rules in

tourguiding strand?

8.As a tourguidng do we need to enhance our

self confidence?

9.Are you willing to continue your journey as

a tourguide in college?

10.Do you think being a flight attendant

is suit to you?
12.Do you think being a tourguide is easy?

13.Are you favor to reunite our strand to

other strand?

14.As a tourguide do we need to protect

our tourist?

15.Are you willing to be a friend to your tourist?

Marianne S. Santos. March 27, 2019

GR11TGS02. Mrs.Michelle T. Gomez

Letter For Inquiry And Response To An Inquiry

The objective of a response letter is to satisfy the reader with an answer or action that fulfills the request
of an inquiry. The answer either informs the reader of the respondent's ability to provide information or
of a willingness to act on their behalf in some other way. Your answers should be specific and brief.

Inquiry letter example:

Street address

City, State ZIP code

Phone number

Date

Individual's name

Job title

Name of organization

Street address

City, State ZIP code

Dear Mr./Ms. ________________________________:

I am writing to ask you to consider an addition to your marketing team. Your organization has been in the
news as a leader in the industry. I am an innovator of new ideas, an excellent communicator with buyers,
and have a demonstrated history of marketing success. I believe I would be a good fit in your
organization.

Currently, I market computer products for a major supplier using television, radio and news advertising. I
have a reputation for seeing every project through to success.

Enclosed is my resume for your review and consideration. EFTG Industries has a reputation for
excellence. I would like to use my talents to market your quality line of technical products. I will call you
to further discuss your needs and how I could benefit your company. If you prefer, you may reach me in
the evenings at (555) 555-5555.

Thank you for your time. I look forward to meeting you.

Sincerely,

(Your Signature in blue or black ink)

Your typed name

Enclosure

Response to Inquiry

[Date]

[NAME, COMPANY AND ADDRESS, ex.

Tom Atkinson

COMPANY Inc.

14 Edith Street,

Hackney West,

ZIP POST CODE]

Dear [NAME, ex. Tom Atkinson],

Thank you for your recent inquiry about [nature of inquiry]. We are enclosing our catalog and price list
for your review and are confident that this literature will provide many of the answers you have
requested. If there is additional information you would like to have regarding our products, please do not
hesitate to contact us. We will be most happy to be of assistance.

Thank you for the very kind words you used to describe

our line of products.

Very truly yours,

[YOUR NAME, ex. Tony Montana]

Complaint And Adjustment Letter
Adjustment Letters. An adjustment letter is a response to a written complaint. The objective is to inform
the reader that their complaint has been received. It is also a legal document recording what decisions
were made and what actions have or will be taken.

56 Disgruntled Street

Somewhere Unhappy

1AM MAD

Customer Service Manager

That Awful Company

Somewhere Awful

UR BAD

June 15, 2016

Dear Sir/Madam,

I am writing today to complain of the poor service I received from your company on June 12, 2016. I was
visited by a representative of That Awful Company, Mr. Madman, at my home on that day.

Mr. Madman was one hour late for his appointment and offered nothing by way of apology when he
arrived at noon. Your representative did not remove his muddy shoes upon entering my house, and
consequently left a trail of dirt in the hallway. Mr. Madman then proceeded to present a range of
products to me that I had specifically told his assistant by telephone I was not interested in. I repeatedly
tried to ask your representative about the products that were of interest to me, but he refused to deal
with my questions. We ended our meeting after 25 minutes without either of us having accomplished
anything.

I am most annoyed that I wasted a morning (and half a day's vacation) waiting for Mr. Madman to show
up. My impression of That Awful Company has been tarnished, and I am now concerned about how my
existing business is being managed by your firm. Furthermore, Mr. Madman's inability to remove his
muddy shoes has meant that I have had to engage the services, and incur the expense, of a professional
carpet cleaner.

I trust this is not the way That Awful Company wishes to conduct business with valued customers—I
have been with you since the company was founded and have never encountered such treatment
before. I would welcome the opportunity to discuss matters further and to learn of how you propose to
prevent a similar situation from recurring. I look forward to hearing from you.
Yours faithfully,

Adjustment Letter
Emporium Tea Ltd.

Golf Club Road, Tongi, Gazipur

25th July, 04,

Manger

State Tea Corner

25, Dhanmondi, Dhaka-1211

Ref: Your letter dated July 21, 2015

Dear Sir,

We have received your letter of complaint dated July 21, 04 regarding shortage of quantity. It is probably
first time that we get such complaint from a customer regarding shortage of quantity.

Where as you are our valued customer, we cannot deny any human error made by our dispatch workers.
As a large concern in the country, we have to deal with large quantity each day and therefore a sudden
error is possible. We therefore, are dispatching the shortage quantity as per your order.

We expect your co-ordination as before.

With thanks

Yours faithfully
Order And Acknowledgement Letter
An order letter is usually written to assign orders or place order of goods. The letter is written in
a very precise and specific manner. Use the following example of order letter for goods, or for
purchasing any other items like computer, furniture etc. We also provided sample of order letter
in pdf, doc format.

June 16, 2013

Ms. Fely S. Herrera

Purchasing Manager

CesFe Marketing Corporation

Dear Ms. Herrera:

I am writing to formally place an order for 550 pcs of assorted sling bag as advertised to Daily
Fashion Magazine issued this month. The catalog number is 8364-83748-JC. Also, include your
latest catalog with the order.

According to your advertisement, The 550 pcs of assorted sling bag is only Php15,000.00 with
free shipping delivery charge. A check in this amount is enclosed and send the confirmation of
receipt of this check at my email address at jc_mer@sisme.com. Please ship my order to our
receiving center at:

LJCMER Building

St. John Subd.

Pilar City

If there are any additional fees, please let me know and I will work out the payment details with
you.

Thank you very much and more power!

Sincerely,

Jcmer Navarro
Acknowledgement Letter
Acknowledgement Letters. A letter of acknowledgement is both a receipt and a public relations
tool. Its objective is to let the reader know that items requested in a prior communication,
usually an inquiry or an order letter, have been received.

(Date)

(Name of recipient)

(Position)

Dear (name of recipient)

We would like to acknowledge the receipt of ______________ (document name). We are

presently examining it and if there are no issues to be addressed, the signed (document) will be
returned to you within ______ business days. If there are any further concerns regarding the
(document), we will contact you by (date).

Thank you for your continued trust in our company and we look forward to doing business with
you in the future.

Respectfully yours.

(Name of sender)

(Position in company, company name)

Resignation Letter

A letter of resignation is written to announce the author's intent to leave a position currently held, such
as an office, employment or commission.

[Date]

Ms. Joyce Michaels

CEO

ABC Company

15 Main St.

Sometown, MA 55555

Dear Joyce,

Please accept this letter as notice of my resignation from my position as staff accountant. My last day of
employment will be [date].

I received an offer to serve as senior accountant of a Fortune 500 company, and after careful
consideration, I realize that this opportunity is too exciting for me to decline.

It has been a pleasure working with you and your team over the last three years. One of the highlights of
my career was collaborating with you to automate ABC Company’s accounting, financial and balance
systems and setting up your accounting infrastructure. Your company is poised for continued growth and
I wish you much success with your upcoming acquisition of XYZ Company.

I would like to help with the transition of my accounting duties so that systems continue to function
smoothly after my departure. I am available to help recruit and train my replacement, and I will make
certain that all reporting and records are updated before my last day of work.

Joyce, thank you again for the opportunity to work for ABC Company. I wish you and your staff all the
best and I look forward to staying in touch with you. You can email me anytime at
jones@somedomain.com or call me at 555-555-5555.
Sincerely,

Roberta Jones

Collection Letter
Writing a collection letter requires you to follow the right step-by-step process and include the right
language to give your customer official notice that a debt is owed and past due. You will typically send a
total of four letters before hiring a collection agency or recording a bad debt expense.

Dear {client};

You have been a valued customer for many years, and you have always been conscientious about paying
your bills within the 30-day payment period. This is just a reminder that your payment of {amount} for
invoice # {0000} has not been received by our office. If you forgot to mail us your payment, please send it
today. If you have already mailed your check, please disregard this notice.

As always, if you have any questions or problems feel free to contact us at {phone number} or {email
address}.

Sincerely,

{Your Name}

{Your Title}

Letter For Recommendation

A letter of recommendation or recommendation letter, also known as a letter of

reference, reference letter or simply reference, is a document in which the writer
assesses the qualities, characteristics.
Example #1

I’m confident that the excellent work ethic Alejandro has demonstrated during the course of his
employment will carry over to his studies. Alejandro is charismatic, well-spoken, ambitious and, if he is
accepted into your prestigious academy, there’s no doubt in my mind he will exceed your expectations.
Please call me at the number below (during regular business hours) or by email (anytime) with any
questions regarding Alejandro’s application.

Warm Regards,

[Signature]

Cynthia Cosgrove

(604) 898-2497
READING
AND
WRITING