1. What have I learned from the experienced (technical)?

Resourcing Global is the company where I spent my OJT.

It helped me to enhance my skills, knowledge and explore
other fields of working. I was assigned at the Recruitment
Department of the company. My department handles all things
when it comes to recruiting such as: filing of the
employee’s papers/requirements, encoding, tracking of pre-
employed agents, hiring agents, train agents, giving exams,
interview applicants, background investigation of
applicants and etc. It definitely fits my course especially
I am a Business Administration Student major in Human
Resource.
I have learned the whole process of recruiting an
employee as I was assigned to different tasks. First, If
there is an applicant I have to get first his/her resume
and ask him/her to fill up the log book. Then I will lend
two kinds of examinations for the applicant which are the
grammar test and the english proficiency test. After they
take the test, I will o ahead and check their papers and
after that I will call the HR Director to conduct the
initial interview. I learned how to interact with different
applicants as well as how to assist them.
I also learned how to file the employees’
requirements and papers, both active and inactive. The
paper includes different requirements like BIR, Contracts
and etc.
Encoding applicants resume to the company’s database
and updating them from time to time was also given to me.
It is encoded on the database so that if ever there will be
a vacant position that a certain applicant is qualified,
then the management can easily sort and contact them.
We also experienced to sort and differentiate the
applicants resume according to their degrees.
I was even assigned to the front desk area where I
used to assist people inquiries and questions.
I was also able to experience how to assist people on
a Job Fair because during the Palayan City Foundation they
conduct a job fair at PCBH (Palayan City Business Hub).
 We were also trained and enrolled to a call canter
training which is part of the OJT, we were taught how to
handle calls properly since we are enrolled to a subject
called BPO. Overall, my On the Job Training at Resourcing
Global in PCBH is very helpful and unforgettable.

2. My experience with the people around me.

In the place where I was trained, I experienced how to

mingle with the people around me. One of our trainers told
us not to be shy. She said that we have to learn how to
smile everyday so we can produce good vibes. She also said
that we have to learn how to be more humble and
approachable with those people around us in that way we can
develop self confidence. People working in Resourcing
Global are very approachable and open about how they can
help us to grow. They are very positive people that made my
OJT memorable and happy.

3. The most memorable event during the practicum?

There are many things that happened during my OJT but

the most memorable one for me is when we enter the call
center training at Palayan city Institute of Technology. It
is my favorite one because we were taught how to handle
different calls in a call center. I also learn how to gain
more self confidence because we have many impromptu
experiences there. I enjoyed when we were asked to record
our voices for a sample as an agent. We also experienced
to handle the script of an agent and memorize some of the
rebuttals like a real agent. We also experienced different
activities that help to enhance our talents. Our instructor
at PCIT (Palayan City Institute of Technology) is very
friendly and intelligent enough to equip us with much
knowledge about call center. Our fluency in English is
being enhanced as well since we are not allowed to talk in
tagalog during the training. Most of all everybody became
friends after the training.
4. What can I recommend for the improvement of the practicum
program?

I would recommend that they should try to train their

trainee in many ways by giving them a task that would help
to expand their knowledge, learning and ideas in many
fields of working. I will also recommend that they should
also try to give them an individual task where they can
practice to stand alone and do the task by themselves. A
weekly report about what they learn is a must as well since
this is where they can see if the trainee is learning or
not. Try also to talk with them about their suggestions
that might help the company for better.

5. My advice to those who will take their practicum in the

near future

For those who will take their practicum in the near

future, my advice is that you have to be serious in every
tasks assigned to you. Since this is a chance for you to see
yourself about what are the things you can do better or to
exceed more and what are your weaknesses to make it your
strength. This will really help you to develop your skills and
knowledge that you’ve been learning for how many years in
school. You need to be more strategic when it comes to work,
for you to do the tasks faster and properly done. Show them
that you are not just only a trainee but you are just like an
employee that taking his/her job well done and make them proud
of you. Self discipline is one thing that a trainee needs to
improve especially when it comes to time management because it
is very important in any job. In result, the company might
absorb you in the future if you have a good performance.