Demographics of Chandigarh –

2018 2001

Approximate Population 11.91 Lakhs 9.01 Lakh

Actual Population 1,055,450 900,635

Male 580,663 506,938

Female 474,787 393,697

Population Growth 17.19% 40.33%

Percentage of total 0.09% 0.09%

Population

Sex Ratio 818 777

Child Sex Ratio 880 845

Sales Enquiries

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Serious Software, Friendly Company.

Software is our craft and our passion. At Zoho, we create beautiful software to
solve business problems. We believe that software is the ultimate product of
the mind and the hands.
But as much as we love building beautiful software, we think our people and
company culture are our most important assets. Our engineers spend years
mastering their craft, bringing together decades of engineering expertise to
produce a real work of art. When you choose Zoho, you get more than just a
single product or a tightly integrated suite. You get our commitment to
continuous refinement and to improving your experience. And you get our
relentless devotion to your satisfaction.
A focus on what matters.
Zoho is committed to spending your money wisely. We invest more in product
development and customer support than in sales and marketing. It always
struck us as paradoxical to charge the customer extra for the privilege of
marketing back to them. By keeping our cost of attracting customers low, we
keep our prices affordable and pass the savings onto our users.
We’re gentle in our sales approach, so we don't push our people to push you.
You won’t find us trying to endlessly upsell you, or buying your loyalty through
multi-year contracts. And with growth that regularly outstrips our competitors,
we know that this model works.
A private company with a public vision.
We’ve stayed private and we’ve never taken other people’s money. Neither
will change. This keeps us independent and beholden to only the customer,
permitting a long term view to naturally unfold. We are private, but far from
small. With nearly 5,000 employees across the globe, our style of
unconventional thinking seems to have paid off.
Our investment in people is a vital part of our R&D edge. We have a
comprehensive program to hire high school students and train them - a
program we call Zoho University. Over 15% of our engineers come from this
program. Not only is the program good for our company, it is also good for the
communities we live in.
A product to meet every need.
Over the years, we've crafted dozens of products with equal fervor. Now they
are even available under one single integrated suite, Zoho One, that can put a
business completely on the cloud.Unlike our competitors, who periodically
wake up to discover gaping product holes that they must now fill urgently with
acquisitions to reassure their shareholders, we craft our portfolio with patience
and anticipation.
Our strategy is born from the realization that the vast majority of acquisitions
fail, and it’s the customer that pays the price. Many of our products were
developed to meet our own needs—for Zoho itself runs entirely on Zoho. This
means our software often must fail us, before it can fail you.

Situation Analysis –
The primary objective for this research is to find out how organisations select
the right outsourcing provider.
Secondary Data –
Choosing an outsourcing vendor from arab business review
The main issues raised in the article.
Our learning –

Does ValuerHR follow these values?

2nd Article –
Choosing outsourcing partner by igniteoutsourcing
Choose an Established Partner
At the same time, there is an onus on the partner to maintain a high standard
of quality. Choosing an outsourcing vendor is a large investment in time and
resources. Spending weeks or months bringing a development house up to
speed, only to find that they don’t have the skills to deliver, represents a huge
blow to productivity.

Even worse is an outsourced team that is too new or too unstable to last.
Finding a partner that completely “gets” your company philosophy and design
process means little if the partner is gone without a trace within a year.

Have an IT Project in mind?

We are here to discuss.

Contact Us

Therefore, choose a provider that can provide concrete case studies and real
client references. Check those references, and don’t be afraid to ask the “hard
questions.” Contracting with an outsourcing company should be the start of a
long, productive business relationship. Don’t shoot the relationship in the foot
by picking the wrong team.

Pick the Right Size Team

Many companies overlook this consideration when they’re first exploring
outsourcing options, but it’s one of the most important factors in a successful
partnership.

Although it’s tempting to find the largest outsourcing provider possible and
jump right into a contract with them, that can be counterproductive.

A large vendor is unlikely to give each and every client their full attention.
Instead, smaller clients will often be assigned to the “B-Team”, less
experienced developers, or be treated as a less-important side project. At the
same time, the vendor will still feel justified in charging higher rates than
smaller teams, banking on their good record and the power of their brand.

This means that a large outsourcing partner makes sense for a large client
that can command their attention, but can be detrimental for smaller firms.

On the other hand, a smaller partner will be more flexible, generally charge
lower rates, and usually put in greater effort. The attention of senior
management can make all the difference in the world for many projects, and
that’s not an option at large vendors where senior management might be
responsible for hundreds of clients.

Simply put, it’s better to be the big fish in a small pond than a small fish in a
big one.

Understand the Contract

As with any contractor, it’s a good practice to obtain legal advice when signing
on an outsourcing provider. Particularly with software development, it is crucial
to clearly define the intellectual property ownership of any work done.
Generally, when contracting for the creation of new software, the client (you)
should retain full IP ownership. If the outsourcing provider will provide general
IT support, customer service, or other “commoditized work” that is not unique
to your business, then they may retain ownership of any software tools or
processes that they utilize.

Any outsourcing arrangement should also include a strong non-disclosure

agreement, particularly if the vendor will have access to customer data or
other sensitive information. Any reputable vendor with good references is
unlikely to be the cause of a security breach, but there is no substitute for an
airtight contract.

Ensure Good Communication

The day-to-day matters, too, and logistics are a large consideration in
choosing the right outsourcing partner. A talented team is of little use if your
local management is unable to communicate with them. This is especially
important when considering an offshore or nearshore solution.

The modern workplace is built on collaboration and communication, as

evidenced by the vast selection of messaging and file-sharing software suites
like Slack and G Suite. No software can truly overcome a language barrier,
though. And the inconvenience of a team that is asleep during the home
office’s business hours can quickly outweigh any benefits gained through their
expertise.

Therefore, consider the reality of working with a nearshore team.

Certifications, case studies, and other “paper qualifications” are important, but
not as important as your unique situation.

For Israeli clients, as an example, Ukrainian outsourcing providers are often a

great fit. The two nations share a time zone, several commonly spoken
languages, and compatible business cultures. The process to bring a
Ukrainian team into the fold is nearly as smooth as hiring local contractors,
and the time saved is priceless.

Recap – How to Choose an Outsource Provider?

Outsourcing is a surefire way to boost productivity and efficiency, if done
correctly. Invest time up front learning how to choose the right outsourcing
partner, and you can ensure that the decision produces real, measurable
results.

Know your clear, specific goals going in. Why do you need to outsource?
Choose an outsourcing partner that is well-established in their industry.
But stay away from the true giants in the field, unless you are one yourself.
Negotiate and carefully review the contract before signing, to avoid
productivity-killing misunderstandings.
Select a partner that is easy to work with on a day-to-day basis. Language
and time zone matter!
3rd article
Outsourcing workers.com
Step 1 – Identify Your Business Requirements.
The first step to outsourcing starts by answering the question: “Why are you
outsourcing?” Given its multitude of benefits, there could be more than one
reason for this:

Reduce Cost – As discussed, the primary reason for outsourcing. Perhaps

you should start small and get your feet wet by outsourcing non-essential
tasks such as administrative work.
Increase Productivity – In addition to non- essential tasks, you may want to
outsource back office work such as Human Resources, IT and Accounting.
This way you can re-align your resources only to the core functions of your
business.
Improve Work Quality – You could also outsource highly specialized tasks
which require their own time and attention to become more effective. These
highly specialized tasks include customer support, digital marketing and
telemarketing.
Once you have identified the tasks you want to outsource, then it becomes
easier to find the right outsourcing services vendor.

Step 2 – Research on the Right Outsourcing Vendor.

The Philippines and India are the consensus top 2 destinations for outsourcing
services providers. The Philippines is widely reputed for customer support and
telemarketing while India is known for world- class IT services and back office
support.

But these countries have a large pool of outsourcing vendors. It would be

difficult to pinpoint the right vendor. The exercise would be analogous to trying
to find a needle in a haystack.

The best approach would be to conduct research. Here are some tips on
finding the right outsourcing vendor:

Contact the local regulating agency and ask for recommendations or referrals.
In the Philippines, the regulating agencies are the Business Process
Association of the Philippines (BPAP) and Contact Center Association of the
Philippines (CCAP). These agencies have many outsourcing centers as
members.
Sign up and join focus groups in social media and ask for recommendations.
There are a number of outsourcing focus groups in LinkedIn. You can join and
engage with members to find out more about their experiences with
outsourcing. They may also give you referrals to reputable vendors.
Ask for recommendations from friends and associates. Given the popularity of
outsourcing, for sure a few of your friends and associates know someone
directly involved in outsourcing.
Conduct due diligence. Once you’ve received some recommendations, always
conduct due diligence work. A simple Google search may yield valuable
results.
Step 3 – Send a Request.

Come up with a short list of at least 3 qualified outsourcing services providers.

Then communicate and ask them to submit a Request for Proposal (RFP) or
Request for Quotation (RFQ).
Before the service provider can comply, they may send you an RFI form or
Request for Information. This is a highly detailed form which will require you to
answer both general and specific questions on outsourced projects. The RFI
will be used as the reference guide for making the RFP or RFQ.

Step 4 – Initiate the Qualifying Process.

Once you have received all of the RFP’s do not eliminate the service providers
based on its contents or pricing. Remember, everything is negotiable. As the
service provider gets more details on your business needs, the quotation can
be fine- tuned.

You should schedule an audio- video interview between your outsourcing

team and theirs. Prepare a list of questions the answers of which your team
has fully researched beforehand and discussed. The questions should cover
the following topics:

Time- lines
Hiring Process
Data Security and Integrity
Systems; Processes and Frameworks
Existing Technological Profile
Organizational Culture
Grading and Performance Evaluation Processes
Current Training and Orientation Programs
Current Career and Succession Planning Programs
Social and Cultural Nuances
Disaster Recovery Planning
Step 5 – Contract Negotiations
Rank the Service Providers in order of preference. Prioritize negotiations with
the first outsourcing vendor and initiate contract negotiations. You should
submit the following contracts to the outsourcing vendor:

Service Level Agreement (SLA)

Memorandum of Agreement (MOA)
Confidentiality Agreement (CA)
Scope of Work
Schedule of Payments

General Publics Opinion –

Criteria For Selecting An Outsourcing software company:

Company Culture
Business Continuity
Communication Plan
Average Duration of the Team
Technical Certifications
Innovation and Thought Leadership
Sales Process
Point Solutions
Finding the Right Size Organization
Consistent Delivery
Outsourcing software company is a software development hub with an
efficient development lab and team. Our goal is to ensure that enterprises
maintain and grow their knowledge base through cost-effective data capture,
storage and management services. To serve the best Web App Development
Company chooses the members like a wine maker chooses grapes to make
the best wine.
Services:

Content Management Systems

E-commerce Solution
Search Engine Optimization
Mobile App Development
Website Designing
Web Application Development
We take immense pleasure to introduce ourselves as your most reliable B2B
IT solutions partner. We are a renowned IT solutions provider based in
Singapore & the provision of end-to-end business solutions in the ITES field is
our forte. We possess an impeccable reputation as IT consultants & play a
major role within the marketplace to enhance the growth of your business
rather than merely ordinary web service providers.

2nd opinion –
How they work. The good outsourcing company should not only write you a
good quality code but also understand your business needs. You should
probably look for the companies which understand lean approach - it will help
you build the MVP effectively making time-to-market as short as possible.
How you work with them. It is important to check the framework for managing
product development of the company you plan to work with. You need to find
out whether you will have an insight into the whole process of building and
development of your product and how big will be your impact on it. Key-words
to remember: Agile and SCRUM.
What product you will get. Starting your startup with the help of an outsourcing
company doesn’t mean that you will always want to work with them. At some
point, you may decide that it’s better to hire your own team. It will be important
for them to get the clear and good quality code that will be easy to understand
and to develop further. Check their portfolio and ask for some code samples.
The final cost. The range of prices for a man-hour is huge. It depends on the
location, experience, the methodology of work, technology stack and many
other factors. When you calculate the final cost of hiring a remote team of
developers, you need to consider both: price for the man-hour and estimated
time-to-market.
Business transparency. It is hardly visible at first glance, but crucial to building
a stable and trusted relationship. Here you can find some advice on how to
verify it before signing an agreement: The best customer experience you can
get during the acquisition process
The overal experience. What is the communication like? You should have an
impression that every meeting (through call or in person) should be planned
meticulously. They should verify beforehand what the leitmotif of the
conversation with you would be – would it be more technical, or rather
organisational? If it’s technical, the tech people should be invited for a call too.
Once you choose the company to work with:

Prepare the SLA. Work on your Service Level Agreement and set your
requirements, time of the meetings, reports or SCRUM sprints, choose a
contact person, define the Request For Changes (RFC) procedure. Doing it at
the beginning will provide you with the clear plan to follow.
Set KPI and enforce it. Use them when evaluating the stage of realization of
specific works made by your contractor. This will help you assure the high
level of the provided services.
Protect your data! One of the crucial risk parameters that you need to assure
is the security of your company’s data. Having the control over the access to
the complete information and tools during the whole process of production is
the key to the effective cooperation. Make sure what data you are sharing at
which phase.
Focus on your core business. Since you agree on how your cooperation will
look like, you need to prepare the requirements referring to the project itself.
You need to be very specific at that point to avoid any misunderstanding. Your
main responsibility there is to set your business requirements: who is the
product addressed to, what needs should it meet, what values should it carry,
what modules will be charged etc.
Let the contractor speak. When you choose the company to work with, you
paid attention to their experience on the similar projects. You want to make
sure they are the right people to be trusted with developing your product.
Don’t forget that once you start working with them! Trust their experience and
let them speak.
Satisfaction guarantee. When outsourcing any project to be developed by the
external company, you need to be sure that the final product will meet your
expectations. In Neoteric, we give this guarantee, so in an unlikely event of
our team underperformance we change it or we don’t charge it. This assures
our clients about the quality of the product they get.

BY neoteric.com
Price-oriented. The most common among first-time founders. Without the
relevant experience, it’s good to focus on something we are familiar with, and
price is probably the easiest thing to compare between companies. If one
company is cheaper than the other, it is clearly their advantage.
Experience-oriented. Right after the blog posts, Portfolio is the first most
visited page on our website. When planning to work with a software
development company, startup founders pay attention to their previous work.
Due to different approaches, I distinguished 3 sub-orientations here:
Design-oriented. Focused mainly on the UX and design of the previous works.
Very important for those who want to outsource front-end development of their
apps.
Sector-oriented. Focused mainly on the experience in some particular sectors.
It’s always good to work with people with the most relevant experience who
understand the needs of a particular business. Yet, it can be a bit misleading.
The more experience you have, the more likely you are to use analogies and
to be able to understand the needs of other sectors.
Tech-oriented. Focused mainly on the technologies used. Most common
among technical founders or those who are already developing their app and
need an outsourcing team to support them.
Management-oriented. Focused mainly on issues related to project
management. How does the company collect the requirements? How do they
run their projects? How do they react to the requests for changes? How do
they handle communication with clients? What will be your role in the
development process? With the stable position of Agile methodologies, I could
actually call it Agile-oriented approach.
Communication-oriented. The Second Law of Outsourcing: the more projects
you’ve done, the more attention you pay to communication issues. Once
you’ve experienced some bad communication (mistrust, dishonesty), you
understand the value of good communication. It’s important that your service
provider and you have a clear understanding. You need to be able to ask each
other questions and explain things so there’s no room for misunderstandings,
but, at the same time, it’s crucial that nobody sweeps anything under the
carpet if a problem occurs. Though at first communication doesn’t seem to be
one of the key elements of software development, it actually is and it’s worth
to pay attention to.

BY startups-
Pay attention to how they work
A good outsourcing company should not only write good quality code, but also
understand your business needs. In order to deliver software that brings profit,
they should provide you with unique talents, a plan how to spend your money
effectively, without needless expenses, and deliver the product on time.
A good example of the right approach is the lean approach. Its most important
rule is that you improve on your value proposition and not on the way you
build your final product. This means that instead of committing time, money,
and effort to creating a complex product based on your vision, you create the
minimum viable product (MVP) and develop it according to the needs and
suggestions of its users. To learn more about the lean approach for startup
development, read Lean Startups by example by Mateusz Kurleto.

It’s very important because the sooner you get the tracking, the sooner you
get positive cash flow. If the IT outsourcing company understands this
approach, it will help you build the MVP effectively, making time-to-market as
short as possible. If the company is proud of its experience in startup
development, let them display their approach and see if this is the thing you
are looking for.

2. … and how you work with them

It is also important to check the framework for managing product development
of the company you plan to work with. Keywords to remember: Agile and
SCRUM.
The methodology of work in the IT outsourcing company should combine the
flexibility of the project with the best habits of software engineering. You need
to find out whether you will have insight into the whole process of building and
developing your product and how big your impact will be. When the company
subsumes you under the process of software development by assigning you
to a role of a Product Owner and defining your responsibilities in this role, you
are a member of the team. This gives you all the control that you need: you
can see progress and intervene if something isn’t going as planned. It is also
important to ask how soon you can expect to see progress – if the company is
working in sprints (or iterations), you should expect to see a new working
version of a product after each one and the changes implemented in one
sprint must be functional, clear and visible for the users.

3. Consider the product you will get

The advantage of a good outsourcing company over the bad one is the quality
of the delivered product. They achieve it through the whole development
process, including choosing the right tools, using continuous integration and
continuous deployment (CI/CD), automated testing, setting high code quality
requirements – and so on. And it is probably the most important thing to check
when choosing an IT outsourcing company. Let me explain why.
Starting your startup with the help of an outsourcing company doesn’t mean
that you will always want to work with them. At some point, you may decide
that it’s better to hire your own team. It will be important for them to get a clear
and good quality code that will be easy to understand and to develop further. If
it’s of bad quality, the new team will spend a lot of time to get into it and may
not be successful – in the worst scenario, the team may have to rewrite the
code from the very beginning! It is a good idea to ask a few outsourcing
companies that you are considering to give you some code samples so that
you can check if the quality is satisfying.

4. Calculate the final cost

Company A sets $30 for a man-hour while company B sets $80. It is almost
three times as much as company A! Which company do you choose?
If you started your research on IT outsourcing companies, you’ve probably
noticed that the range of their prices for a man-hour is huge. It depends on the
location (some regions are cheaper than the others), experience, the
methodology of work, technology stack and many other factors. Is that
possible that company B is, in fact, cheaper than company A? It surely is,
because when you calculate the final cost of hiring a remote team of
developers, you need to consider both: price for the man-hour and estimated
time-to-market.
Let’s look closer on our two companies: company A estimates time-to-market
for your product for 8 months while company B works Agile and claims to use
some special tools to speed up time-to-market which is estimated for 3
months. This means that the final cost of building the product that is ready to
go on the market is $38.400 for company A and… exactly the same for
company B. The “expensive” company does not cost you more than the
“cheap” one and it saves you 5 months of time-to-market. After 3 months you
start to sell your application and get positive cash flow. As they say: time is
money!
COmibnation of push and pull

$1 per month per user- $10 per month per user.

Does the company focuses on creating a brand?
BRAND LOYALTY

Place mei company uses direct channels.

IS pricing competitive? Zoho $100 per month per user mei zyada
features deti hai? Yes It is.

Majority of the market share is owned by? How? Kyu hai uske pass?
Promotions Strategy?
Any adverts? Any discounts? Personal selling to organisations.
How do you plan to develop the product?

Why open offices in these locations? What decisions went into

Locations where ValeurHR is placed –
Chandigarh
Gurgaon
Ahmedabad
Mumbai- Head office
Us office
Singapore
Industry
Information Technology and Services
Company size
501-1,000 employees
Headquarters
Mumbai – 400076, Maharashtra
Type
Privately Held
Founded
2006
Specialties
Business Process Management, Contract Staffing, HR Consulting, Product
development, Software Development, IT staffing, Executive Search, SAP, HR
Tech Tools, and SuccessFactors

Digital Marketing is outsourced

Market Research –
Ishant
IDI
Ppt
Graphics eps
Survey Questions
Review from Sipient