Professional Documents
Culture Documents
Introduction: This part of the PMP® exam study notes (updated for new PMP® Exam 2018) is based on
Section 9 of new PMBOK® Guide 6th Edition. The study notes have been rewritten to reflect the latest
changes in the PMBOK® Guide for the new PMP® Exam. More information on my PMP® certification exam
preparation can be found at my PMP® exam and certification journey (with free PMP® study resources and
tips) here.
Please note that the study notes below is intended to include only the most important or esaily confused
PMP® concepts. It is by no means complete in the sense that one can rely on it to be fully prepared for the
PMP® Exam. Aspirants are advised to make use of this piece of study notes for revision purposes. Wish you
PMP® success!
Article Highlights [hide]
1 Project Resource Management
o 1.1 Plan Resource Management (formerly Plan Human Resource Management)
1.1.1 What is a RACI chart / RACI matrix or RACI graph?
o 1.2 Estimate Activity Resources (former in Project Schedule Management knowledge area)
o 1.3 Acquire Resources (formerly Acquire Project Team)
o 1.4 Develop Team (formerly Develop Project Team)
o 1.5 Manage Team (formerly Manage Project Team)
o 1.6 Control Resources (New in PMBOK® Guide 6th Edition)
Important: Sexism, racism or other discrimination should never be tolerated, no matter what the
circumstances. You must separate your team from discriminatory practices, even if those practices are
normal in the country where you’re working <= This is required for the PMI and PMP® Exam
Plan Resource Management (formerly Plan Human Resource Management)
Inputs: Project Charter, Project Management Plan, Project Documents, EEF, OPA
Tools & Techniques: Expert Judgement, Data Representation, Organization Theory, Meetings
Outputs: Resource Management Plan, Team Charter, Project Documents Update
The Resource Management Plan is to organize and lead the project team as well as other resources
include roles and responsibilities (identify resources that can take up the responsibilities) as
documented (ownership of deliverables) in RAM in the form of RACI chart (matrix) or in a
chart/text form, org charts – an organizational breakdown structure (OBS) and staffing
management plan – staff acquisition, release, resource calendar, resource histogram, training,
rewards, compliance & safety requirements
networking is useful in understanding skills of individuals and the political and interpersonal factors
within the organization
Data Representation techniques:
Hierarchical-type charts
Work breakdown structures (WBS)
Organizational breakdown structure (OBS) — the OBS displays organizational relationships
and then uses them for assigning work to resources in a project (WBS); the org chart also
indicates the reporting structure of the project
Resource breakdown structure (RBS)
RACI chart
Assignment matrix
Text-oriented formats
The Team Charter is the document documenting team values, agreements and operating guidelines to
create a favorable culture for the project team members.
What is a RACI chart / RACI matrix or RACI graph?
The four letters of RACI stand for:
Responsible – Which project member is responsible for carrying out the execution of the task?
Accountable – The Project member who is held accountable for the tasks and be given the
authority to make decisions? In general, there should only be 1 member accountable for the
project task.
Consulted – The stakeholders that should be consulted for the work or be included in the
decision making (to be engaged in two-way communication).
Informed – Who should be informed of the decisions or progress of the work by means of email
updates, progress reports, etc. (one-way communication)?
The RACI chart is a tool for tracking the tools for tracking the roles and responsibilities of project
members for specific project tasks during project execution.
While there can be an unlimited number of members responsible for the execution of a project task,
there should only be one member accountable for the same task. Fixing the accountability to a single
person will allow the project team members to know which person to go to should they need to know
the progress or details of the task. This can also avoid the false assumption that the other person (if
there are more than one accountable) accountable for the task has taken care of the task but in the end,
no one has looked after the task.
The member responsible and accountable can be the same for small tasks.
Below is an example of the RACI chart for a website project:
Logo Design A R C
Web Copy C AR
Web Coding A C
Inputs: Project Management Plan, Project Documents, Work Performance Reports, Team Performance
Assessments, EEF, OPA
Tools & Techniques: Interpersonal and Team Skills, Project Management Information System
Outputs: Change Requests, Project Management Plan Updates, Project Documents Updates, EEF
Updates
Inputs: Project Management Plan, Project Documents, Work Performance Reports, Agreements, EEF
Tools & Techniques: Data Analysis, Problem Solving, Interpersonal and Team Skills, Project
Management Information System
Outputs: Work Performance Information, Change Requests, Project Management Plan
Updates, Project Documents Updates