96

CHAPTER V

SUMMARY CONCLUSIONS AND RECOMMENDATIONS

Summary of the Study

This descriptive-relational study was conducted to determine the knowledge,

attitude towards, and utilization of the benefits and privileges of the Primary Care Benefit

1 Package and the relationship among these variables, among the Indigents and LGU

sponsored members in Iloilo City. Specifically, it tried to determine the socio-

demographic profile of the respondents as to their age, sex, civil status, educational

attainment, average monthly family income and the distance of their residence from the

District Health Center; as well as their knowledge, attitude and utilization of the benefits

and privileges of the PCB 1 Package. It also sought to determine the relationship between

the respondents’ socio-demographic profile and level of knowledge on PCB 1 Package,

as well as with their attitudes towards it. Furthermore it also tried to determine whether

there is a relationship between the level of knowledge and attitude, level of knowledge

and extent of utilization as well as between their attitude and extent of utilization of the

benefits and privileges of the PCB 1 Package. Moreover, it also tried to determine the

relationship between the level of knowledge and extent of utilization of their benefits and

privileges when the attitude was controlled.

The study involved 397 respondents selected from the different Districts in Iloilo

City using a stratified random sampling and systematic sampling with a random start.

Data were gathered using a structured interview schedule and were analyzed using both

descriptive and inferential statistics.

 97

Summary of Findings

Major findings of this study include:

1. Majority of the respondents were 35-47 years old, male, married, and attained

high school level of education. They were earning an average monthly income of

PhP 5,000.00 to PhP 10,000.00 and they resides 1km to 3km away from any of

the District Health Centers in Iloilo City.

2. They had a high level of knowledge about the benefits and privileges of the

PhilHealth Primary Care Benefit 1 (PCB1) Package.

3. The respondents had a highly favorable attitude towards the benefits and

privileges of the PCB 1 Package.

4. They had a low extent of utilization of the benefits and privileges that they are

entitled under the PCB 1 Package.

5. There was a significant relationship between the respondents’ educational

attainment and level of knowledge about the benefits and privileges of the PCB 1

Package, However the findings of the study revealed that socio-demographic

profile of the respondents’ such as age, sex, civil status, average monthly income,

and distance from the district health center were not significantly related to the

respondents level of knowledge on the PCB1 Package.

6. There was a significant relationship between the respondents’ age, sex, civil

status, educational attainment, average monthly family income, but not between

the distance of their place of residence from the district health center and their

extent of utilization of the benefits and privileges of the PCB 1 Package.

 98

7. No significant relationship was found between the level of knowledge and the

respondents’ attitude towards the PCB 1 Package. Thus the null hypothesis that

there is no significant relationship between level of knowledge and attitude

towards the Primary Care Benefit 1 (PCB1) Package cannot be rejected.

8. A significant relationship was found between the respondents’’ attitude towards

the PCB 1 Package and their extent of utilization of the benefits and privileges.

Therefore, the null hypothesis that there is no significant relationship between

attitude towards and their extent of utilization of Primary Care Benefit 1 (PCB1)

Package is rejected.

9. No significant relationship was found between the respondents’ level of

knowledge and their extent of utilization of the benefits and privileges of PCB 1

Package. Therefore, the null hypothesis that there is no significant relationship

between level of knowledge and their extent of utilization of the PCB 1 Package

is accepted.

10. No significant relationship was found between the respondents’ level of

knowledge and their extent of utilization of the benefits and privileges of PCB 1

Package for those who are highly favorable and those who have favorable

attitude. The null hypothesis that there is no significant relationship between level

of knowledge and their extent of utilization of PCB 1 Package when attitude is

controlled cannot be rejected.

 99

Conclusions

In view of the findings, the following conclusions have been drawn:

1. Most of the respondents from 9 District Health Centers in Iloilo City were at

middle – aged, male married, high school eduated and were earning an average

monthly income of PhP 5,000 to PhP 10,000. Most of them reside near the

District Health Center.

2. The indigent and LGU - sponsored program members had a high level of

knowledge about the benefits and privileges of the PCB 1 Package which is an

indication that they were knowledgeable of the programs implemented by

PhilHealth.

3. Attitude towards the benefits and privileges of the PhilHealth Primary Care

Benefit 1 (PCB1) Package was highly favorable which indicates that the indigent

and LGU - sponsored members are convinced about the value and the efficacy of

the PhilHealth package program.

4. The extent of utilization of the benefits and privileges among the indigent and

LGU - sponsored members was poor despite the fact that they have high level of

knowledge and favorable attitude towards the PCB 1 Package.

5. Only educational attainment has a significant influence on the indigent and LGU

sponsored members’ knowledge about the benefits and privileges. Age, sex, civil

status, average monthly income and distance of their place of residence from the

district health center are not significantly related to the level of knowledge about

the PCB 1 Package.

 100

6. Only sex has a significant bearing on the attitude of the indigents and LGU

sponsored members towards the benefits and privileges of the PCB 1 Package.

7. Only distance of their place of residence from the district health center has no

significant bearing on the respondents’ extent of utilization of their benefits and

privileges of the PCB 1 Package.

8. The level of knowledge about the benefits and privileges of the PCB 1 Package

has no significant bearing on the attitude of the indigents and LGU - sponsored

members towards the benefits of the package.

9. The attitude of the indigents and LGU - sponsored members towards the benefits

and privileges of the PCB 1 Package has a significant impact on the extent

utilization of their benefits and privileges.

10. The level of knowledge of the indigents and LGU - sponsored members have no

direct effect on their extent of utilization of the benefits and privileges of the PCB

1 Package.

11. The level of knowledge of the indigent and LGU - sponsored members has no

significant bearing on the extent of utilization of their benefits and privileges both

for those who have a highly favorable attitude and those who have a favorable

attitude towards the PCB 1 Package.

Recommendations

The following recommendations were based on the above mentioned conclusions:

1. Indigents and LGU - sponsored members should continue to seek for information

and be well informed about their benefits and privileges stipulated under the
 101

Primary Care Benefit 1 (PCB1) Package so that they can fully maximize the use

of these benefits and privileges. Furthermore they will also motivate other

indigents and LGU - sponsored members to avail the benefits and privileges

provided for them under the PCB1 Package.

2. PhilHealth together with Local Government Units should identify areas of

weakness in the information dissemination and implementation of the benefits and

privileges for the indigents and LGU - sponsored members and initiate a program

of information dissemination and education to inform the target clients of their

benefits and privileges they are entitled to.

3. The PhilHealth together with the Local Government Units should coordinate hand

in hand to monitor and continuously check the implementation of the Primary

Care Benefit 1 (PCB1) Package. This is vital to make sure that the District Health

Center and their Health Care Providers are aware of their responsibilities in

providing the target clients their benefits and privileges as what they deserve.

4. PhilHealth and Department of Health should coordinate with the LGU’s and the

District Health Centers to offer seminars, conduct fora and trainings to empower

and to enhance the knowledge of the target clients regarding their benefits and

privileges under the Primary Care Benefit 1 (PCB1) Package.

5. This study should be replicated among Primary Care Benefit 1 (PCB1) Providers

outside of Iloilo City to further validate the results of this study.