Professional Documents
Culture Documents
1st week
I started my internship on 21st June. The first day of internship started with the
introduction of bank employees and with introduction of bank departments. In This week
just know how work done in the various departments in the bank Like:
• Operations
• Marketing
• Finance
• Credits
• I knew about the purpose of the bank and the functions of the bank and judge the
practical performance of the departments.
• They told me about the Riba, its types and general concept of Islamic banking.
Riba al Nasiah
Riba al Fadal
Riba al Nasiah
Riba al Nasiah (commonly referred as riba or sood): Literally means increase or
addition of debt and it refers to the 'premium' that must be paid by the borrower to the
lender along with the principal amount as a condition for the loan or an extension in
its maturity.
Example
I started this week in OPERATION DEPARTMENT of the bank under the supervision of
Sir Naveed. First of all I started my work in the ACCOUNT OPPENING
DEPARTMENT of the bank in which I learnt how an account can be opened in a bank,
which documents are necessary to attach it with the account opening form and how many
kinds of account are used in bank like
• Single
• Joint personal
• Minor Accounts
• Sole Proprietorship
For partnership
Trusts a/c
• Attested copy of Certificate of Registration
• Attested photocopy of CNIC of all the trustees
• Certified copy of instrument of Trust.
Then the two applicant forms are filled in front of me. It took too much time to gather the
information from applicant.
• I filled up some forms for practical practices and knew about the nature of the
form.
• I practically performed how letter of thanks attached to the forms and send to
the customer.
• I learnt about the different types of stamps, which are necessary for the
account opening and learnt about the use of the stamps at the right place.
• I learnt how to attach signature specimen card to the account opening form for
bank record.
• I learnt about the role of STATE BANK OF PAKISTAN in Pakistan’s economy
from the lecture and know about the prudential regulations briefly not explanatory
which are
Regulation M-1 Know Your Customer (KYC)
Regulation M-2 Anti-Money Laundering Measures
Regulation M-3 Record Retention
Regulation M-4 Correspondent Banking
Regulation M-5 Suspicious Transactions
• In account opening department I learnt the use of ATM card and learnt how to fill
ATM form.
• First of all I learnt about ATM PIN ISSUANCE procedure and knew why it is
necessary for customer or account holder.
• Then he showed us module in computer that how he enters the data of customer
and how it proceeds.
• After proceeding computer shows a pin number that is issued for that customer
who filled the form for ATM. And this work is done means pin issuance by Head
Office.
Then I learnt about the term ATM Cash Replenish. It means cassettes of Atm machine
renew on daily basis by bank officer. He told us that how it works and what its procedure
and why it is used.
I started my working day with some work, which has to complete from the previous week
with account opening forms.
• I learnt about inward and out ward clearing and learnt how the transactions are
made.
• I learnt how to write the inward clearing cheque in the transaction record book.
• I learnt to deduct the return cheque from the added amount of all cheque.
• I learnt the entry of pay orders in the record book.
THEN
I started my work again in Accounts Department. The officer also does/handle the other
work Like REMITTANCE department.
• I learnt about the PAY ORDER and DEMAND DRAFT. He told us the difference
of Pay Order and DD. But in Meezan bank both instrument are used in same
sense.
• I learnt also about the procedure of it. I also saw the Pay Order cheque and knew
about its attributes.
• I also learnt about the facility of LOCKERS and its functions.
I also learnt about the concept of SOD (start of day) and EOD (end of day) check list.
And also filled these lists.
How to issue the cheque book of new Account
Following steps are required to issue the cheque of new account
• When cheque book near to an end there is requisition leaf in order to issue new
cheque book
• Customer signed on back and front of that requisition
• Then sign of bank officer and stamp of bank logo
• Entry in register and system.
• Then hand over to customer.
Bank charges
1 Re per leaf. Means cheque book of 25, 50 and 100 will cost rupees 25, 50and 100
respectively.
For saving account there is only cheque book containing 25 leaves but cheque book for
current account may consists of 25, 50 and 100 leaves
Stop payment
Stop payment is required when customers lost or misplace his/her cheque.
Following steps are required to stop payment the payment
Any account in which there is no debit/credit transaction for six months or 1 year then
system will mark it dormant account. For saving account it is a time period of 1 year and
6 months for current account. Following steps are required to activate account again.
• Customer requests the bank to active the account again and gives
reason for not using account for respective time period.
• Bank will reactive the account.
• By end of month system give list of dormant accounts and bank issue
letters to customers to inform that your account is dormant due to no
transaction.
Bank charges
Closed account:
If customer wants to close the account he/she will come to bank and request bank to close
the account.
Following documents required to close the account.
I also learned about local, online transfer, clearing, intercity clearing also known as OBC
(outward bills collection).
Local transfer: cheque passed through same bank and same branch.
Online transfer: cheque passed through the same bank but branches are different.
Clearing: cheque passed through the same bank but in different cities.
Intercity clearing (OBC): cheque passed through different banks with different cities.
Cheque: