HSE HANDBOOK

T H E L E A D I N G P R O V I D E R O F S U P P LY B A S E S
& LO G I ST I C S S O LU T I O N S TO T H E O F F S H O R E I N D U ST RY
norseagroup.com
 Table of contents
1 Your safety and mine – our joint responsibility 5
1.1 NorSea Group HSSEQ policy 6
2 The ‘Compass’ – our management system 8
3 Reporting 11
4 Employee Health and Safety Delegates
– you know what the real issues are! 13
5 The Working Environment Committee 15
6 Occupational Health Services 17
7 Alcohol and narcotic drugs 17
8 Risk awareness, risk assessment and planning 19
9 Protective equipment 21
10 Labelling of lifting equipment 23
11 Training in the use of equipment 25
12 Giving signals in the workplace 27
13 Hot work permits 29
14 A tidy base is a safe base. 31
14.1 Correct disposal of waste 31
15 Safety data sheets – the short-cut to information 33
16 Traffic – there are also regulations governing
traffic within secured areas 35
17 Security 37
18 Emergency preparedness 39
19 Writing/sketch pages 41
20 Emergency instructions 44

2 3
 Your safety and mine
1 – our joint responsibility
A proactive attitude towards safety regulations
and procedures among our personnel ensures
that you and your colleagues are protected
from accidents in the workplace.
This is something we do together – but most of it you do your-
self. When everyone involved has the same focus this reinforces
the impact of our safety procedures, enabling us to prevent
accidents resulting in injury to colleagues.

This handbook will help you to follow the relevant procedures

and regulations, and show you how to report non-conformances.

To your family and friends you are irreplaceable, and our aim
is to ensure that you can return home after work healthy and
uninjured.

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 NorSea Group HSSEQ policy
1.1 Health, Safety, Security, Environment
and Quality policy
Preventative and systematic HSSEQ-work shall
be an integral part of our everyday business.
Our objective is to work according to a zero
philosophy, which comprises: no damages
or injuries, no environmental damages,
no occupational illness and no quality defects.
NorSea Group consists of leading suppliers of shore base-,
logistic-, infrastructure- and maritime services • Always be in compliance with authorities and customers’
to offshore and onshore industry. We shall: HSSEQ-requirements
• Ensure that our priorities, behaviour • Always be in compliance with our ethical policy
and actions are governed by our
zero-damages philosophy • Continuously develop and improve our work processes and
the quality of our products and services, thereby ensuring
• Motivate and arrange for all our
our competitiveness and compliance with customers and
employees to take active part in authorities’ requirements and expectations, including ISPS
improving HSSEQ, and ensure a and Industry security standards.
good working environment for all
employees • Always deliver cost effective solutions of correct quality,
to ensure a long-term and robust customer relationship,
• Ensure that all leaders take responsibil-
and protection of the environment
ity for HSSEQ-results in their respective
areas of responsibility • Ensure that our suppliers and collaboration partners’ HSSEQ-
policy is in accordance with our own policy and our work
• Establish objectives for improve-
ment and for taking action,
as well as establishing routines Our HSSEQ-work shall contribute to a safe and healthy business
for measurement, reporting that we can be proud of and thereby also contribute to increased
and evaluation of results trust with our customers, owners and the society at general.

6 7
 The ‘Compass’ – our
2 management system
Our organisation aims to generate continuous
improvement of our work towards meeting
our business, HSE and quality targets. The path
towards improvement is a continuous process
requiring planning, implementation, operational
review and corrective measures.
The Compass is Norsea Group’s management system, designed
to steer the company on the course determined by our targets.
The Management System (QEM) contains information which
includes the following;
• A list of principal processes (core activities) at Norsea Group

• Subsidiary processes which make up each principal process

• Pop-up boxes containing guidelines for each individual

operation or process
• Links to management documents such as procedures,
our way - our course operational procedures, forms, etc.) both for NorSea Group
as a whole and the individual bases.
• Organisation and job descriptions

• The non-conformance system Synergi

• Safety Data Sheet System

• List of Acts and regulations

8 9
 Reporting
3 All accidents can be avoided
Report all near misses and hazardous situations
so that we can record potential incidents (risk
factors) and thus take measures to improve
conditions and prevent accidents. For some such
situations, a one-pager ‘Experience Transfer’
memorandum will be prepared and distributed
throughout the company.
Reporting is our joint responsibility. You have a duty to report near
misses, non-conformances and incidents. Reporting is carried out
using an ‘Observation Card’, or by direct entry of the incident in
question into the Synergi system. Enter relevant information such as;
• A geographical reference to the location of the incident
• The ID number of the equipment and/or a reference
to the load list, etc.
• Weather/wind and lighting conditions
• Secure the area, take pictures for documentation
and the names of witnesses, if any
• Record the cause(s), if known
• Any measures taken immediately after the incident
must be recorded

If any equipment belonging to a client has been damaged, make

sure that the owner of the equipment is notified so that a client
representative can assess the extent of the damage. The person
in charge is responsible for obtaining information related to the
extent of the damage and costs.

You will find a more detailed description of reporting and experi-

ence transfer procedures in the Compass management system.

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 Employee Health and Safety Delegates
4 – you know what the real issues are!
It is our personnel who know best about local
working conditions and the risks associated with
their own workplaces.
This knowledge is very valuable! It accumulates over time
and must be put to use on a continuous basis.

Skilled and proactive health and safety delegates make

sure the employer is made aware of this knowledge and
responds accordingly.

Skilled health and safety delegates are good communicators

of this knowledge – and good employers are good listeners.

Health and safety delegates wear green helmets and are there
to safeguard every employee’s right to take an active part
in shaping their working environment.

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 he Working Environment
T
5 Committee
The Working Environment Committee (WEC) is
the principal and most important body within the
company. It is here that health, safety and envi-
ronmental issues are discussed and decided on.
It consists of an equal number of representatives from both
management and employees, and has the expertise to consider
all issues related to the working environment.

The committee holds meetings at least once every quarter, and

the minutes are made available to everyone in the organisation.

The aim of the WEC is to work to ensure that the company

operates with a safe and proper working environment.

14 15
6 Occupational Health Services
7 All companies within NorSea Group are affiliated
to an occupational health service organisation
(OHS). These are independent organisations of-
fering skills and expertise in all fields linked
to preventive HSE-related work.
The contribution made by the OHS is an integral part of our
organisation’s HSE-related work, and each year action plans are
drawn up describing how the OHS contribution will be put into
practice. The OHS always attends WEC meetings and will meet
the principal employee health and safety delegate there. If employees
wish to influence areas of focus included in the action plans, they
can do so via the health and safety delegates and the WEC.

Alcohol and narcotic drugs

Every employee at NorSea Group has a special
responsibility to ensure that the working environ-
ment remains free of alcohol and narcotic drugs.
The ‘AKAN’ expertise centre is a non-governmental organisation
whose aim is to counter problems linked to alcohol and narcotic
drugs in Norwegian working life. The aim of AKAN-related
work is to prevent abuse from occurring in the first place, and
to provide assistance to personnel with alcohol or drugs-related
problems so that they can break out of their abuse behaviour
patterns. Remember that a drugs- and alcohol-free workplace
is a safe workplace – for you, me and our colleagues.

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 isk awareness, risk
R
8 assessment and planning
Risk = Probability x Consequences
(the ‘uncertainty’ perspective)
Carrying out risk analyses is an important
element of risk and safety management. The
objective is to obtain an overview of the risks
which may result in personal injury, harm to the
environment, or damage to material assets, and
to ensure that steps are taken to reduce risk to
a practical and financially acceptable minimum.
You must make yourself familiar with the operation in question
and plan its implementation in advance. It is important to ask
yourself the following questions;
• Is there a procedure for this operation?
• Do I have the knowledge and experience
to carry out the operation?
• Can anything go wrong?
• What can I do to prevent it?
• Is it possible to reduce the probability of occurrence
or the extent of the consequences?
• Does the operation entail a risk to third parties?

If a Toolbox Talk reveals that an operation entails an unacceptable

risk, a Safe Job Analysis (SJA) must be carried out.

It is expected that you STOP ANY WORK which may compro-

mise safety or result in harm to the external environment.

Management will support you in all such situations.

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 Protective equipment
9
There are areas and operations for which the use
of personal protective equipment is mandatory.
Some of our clients have special requirements
linked to the use of personal protective equip-
ment, both on their premises and in connection
with their operations.
The general personal protective equipment requirements
are as follows;
• Helmet
• Protective footwear
• Minimum eye protection (glasses or special protective glasses)
• High-visibility clothing (boiler suit or jacket/trousers with
reflective stripes, high-viz pullover)
• Gloves
• Hearing protection

Personnel must wear life vests during mooring operations

or activities which require them to work close to the dockside

For certain operations it is mandatory to use special

protective equipment such as;
• Fall arrest equipment
• A dust mask
• Cutting/grinding and welding goggles

When using substances hazardous to health, always follow the

instructions printed on the packaging or in the safety data sheets.
You are responsible for your own safety and use of the correct
personal protective equipment for the operation in question.
Take good care of your personal protective equipment, and replace
damaged or outdated items. Make sure that visitors use protective
equipment in accordance with prevailing requirements.

20 21
 Labelling of lifting equipment
10 Lifting equipment in everyday use must be label-
led in compliance with prevailing requirements.
Personnel must check lifting equipment both before
and after use to ensure that it is safe to use.
Pre- and post-operations checks consist of the following;
• Check that the equipment is labelled with its maximum permitted
working load, ID number, manufacturer and CE label, in accordance
with the relevant certificate

The label shall be printed on/attached to the lifting equipment itself,

or embossed on a plate or ring made of a durable material and
properly attached to the equipment. Fibre straps must carry a label
permanently sewn into the material.

In the event of inadequate labelling, the equipment must be regarded

as unusable until the matter has been looked into.
• All lifting equipment must carry the relevant year’s
inspection colour code.

2010 2011 2012 2013

2014 2015 2016 2017
2018 2019 2020 2021

In the case of equipment carrying an inspection plate, the day, month

and year of the last inspection should be embossed on the plate.

If you are in DOUBT, contact your supervisor or a person with

expertise in lifting equipment.

22 23
 Training in the use of equipment
11
Section 8-1 of the Norwegian statutory regula-
tions governing organisation, management and
employee participation (forskrift om organisering,
ledelse og medvirkning) stipulates training in the
use of equipment. Section 11-1 of the Norwegian
statutory requirements governing performance
of work, use of work equipment, and associated
technical requirements (forskrift om utførelse av
arbeid) addresses the use, placement and secur-
ing of work equipment.
These regulations require that you should not use equipment
for which you have not been formally trained. Regulations
governing the use of work equipment stipulate requirements
related to health and safety in connection with employees’ use
of the equipment such as angle grinders, saws, forklift trucks,
cranes, etc.

Pursuant to the statutory regulations governing performance

of work, an employer must ensure that training is given in;
• the correct use of the equipment in question
• working with equipment which requires special care
• equipment maintenance
• work which subjects the user to risks from harmful noise
or mechanical vibration

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 Giving signals in the workplace
12
As and when needed for a given operation,
and if management documents so require,
a banksman shall be appointed who is responsible
for communication with the crane operator.
Hiv / løft Lår / senk Løft bom
The person in question must have completed the
course for “Slingers, Banksmen and Signallers”,
and must have the relevant experience.
What is required of a banksman?
Clothing
A banksman must wear high-visibility clothing which distinguishes
him/her from other members of the work group.
Sving Retning Teleskop ut
Hand and arm signals
Signals must be simple and precise, and carried out using
expansive hand and arm movements.

Verbal instructions
A banksman must have adequate proficiency in the language
being used. He or she must be able to pronounce, understand
Stopp Full stopp Bruk hovedkrok and communicate messages correctly. Verbal instructions can be
given directly using the human voice or indirectly using an internal
radio channel.

Eye contact and positioning

A banksman must be able to see all activities linked to
the operation in question without exposing him/herself to hazard.

Senk bom Teleskop inn Bruk hurtigkrok

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 Hot work permits
13
Make sure that all employees, clients and
subcontractors adhere to the procedures
stipulated for permits for hot work operations
on the base area.
In this context, the term ‘hot work’ refers to welding,
cutting, firing, soldering, the use of angle grinders or any
tools or devices with high intrinsic heat, or which
generate heat and/or sparks.

If in DOUBT, ask.

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 14 A tidy base is a safe base
14.1 At NorSea Group we do not regard an operation
as completed until everything has been tidied
up. Always have tidiness and orderliness in mind,
including during planning.
Always remember to return signed-out equipment to
its correct storage location so that those using it later
do not have to search for it. Notify of any damages
to equipment so that the next user is not inconvenienced.
If you discover a fault with lifting equipment, or a missing
component, discard it or place it in quarantine for inspection
and/or repair.

Correct disposal of waste

It is important to dispose of waste correctly
in order achieve a tidy and orderly base.
All containers must be clearly labelled with the type of waste
in question. By disposing of waste correctly you will contribute
towards higher levels of recycling and resource use.
You will also be saving the company increased costs resulting
from incorrect sorting. Incorrectly sorted waste is disposed of as
household waste. Lower volumes of household waste and higher
levels of recycling are good economics.

Remember to handle hazardous waste with great care and always

to complete the declaration form.

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 Safety data sheets
15 – the short-cut to information
It is natural in our industry that we come into
contact with chemicals. These include lubricants,
paint. diesel fuel, degreasing and washing agents,
etc. All chemical substances in use within the
company have been assessed. You will find
a chemical substance index in our electronic
management system (under the heading
‘Safety data sheets’) and in folders archived
in the relevant departments.
Eksplosiver Brannfare Oksiderende egenskaper
The safety data sheets are designed to inform personnel who
work with, or who are in close contact with, hazardous chemicals
how to protect themselves so as to prevent injury and illness.
They contain, among other things, information about first aid
and fire-fighting procedures, and personal protection.

Important! It is mandatory that you read through each

product’s safety data sheet prior to use, and keep
the relevant sheet close at hand while work involving
Gass under trykk Etsende Akutt helsefare
the chemical in question is in progress.

Make yourself familiar with the structure of the data sheet.

Annen helsefare Kronisk helsefare Miljøfare

32 33
 Traffic
16 – there are also regulations governing
traffic within secured areas
All base areas have speed restrictions and
other traffic regulations. Familiarise yourself
with the rules which apply in the area of
the base where you are currently working.
• Use your common sense and act responsibly in relation
to where and how you drive
• Use only marked parking spaces

• Use your common sense when walking and cycling.

Keep to the marked areas, as applicable. Remember that
if you cannot achieve eye contact with a forklift operator,
nor will he or she be able to see you
• All transport of goods in base areas must be carried out
in accordance with the rules governing the securing of loads
• Serious contraventions will be reported to your supervisor

34 35
 Security
17
NorSea Group is highly committed to the
security of our bases. Our aim is to ensure that
our personnel, the maritime industry, and the
offshore supply chain are not exposed to threats
such as manipulation, sabotage or criminal acts.
The International Ship and Port Security (ISPS) code is implemented.
In order to meet the requirements for ISPS approval we are
obliged to meet physical, organisational and planning-related
requirements. Relevant industry requirements for security
measures within the supply chain have also been implemented.

Remember:
• Always carry your access card and wear it where it can be seen.

• Always carry some identification so that you can be registered

in the event that you are challenged while not carrying your
access card.
• Notify of any visitors. Visits must be registered with
port security or its equivalent.
• After passing through the entrance gates, wait until they close
before moving off. This will ensure that unauthorised persons
are prevented from entering the base.
• Please show understanding for our access control requirements
and random checks of personnel, vehicles, loads and bags.
• The ISPS areas are installed with surveillance cameras
and all those entering and leaving are logged.

BE ON YOUR GUARD! Notify of any suspicious

circumstances or failures of security equipment.

36 37
 Emergency preparedness
18 BaSaL HLR - voKSne In this context, the term ‘emergency prepared-
Tegn til liv? ness’ refers to the handling and limitation of
Kontroller bevissthet
unwanted incidents which might result in
Hjelp! damage to or loss of material assets.
Er du Reagerer
våken? ikke This may include technical, operational or organisational
Hvordan...
Hvis... measures which are planned to be taken in the event of an
Hvis pasienten reagerer:
- Overvåk.
Rist forsiktig.
Rop høyt på hjelp.
incident, in order to protect personnel or material assets.
Skaff hjelp om nødvendig. Emergency preparedness also includes measures for returning
the base to normality as soon as possible.

Kontroller pust
It is your responsibility to make yourself familiar with prevailing
med åpen luftvei emergency measures and notification procedures.
Puster ikke
normalt
The ‘ABC’ rule in the event of CPR:
Hvis pasienten puster normalt:
1. Kontroller pusten i 1 min. Åpne luftveien ved å bøye hodet A – Airways (open the person’s airways)
2. Legg han på siden hvis han bakover og løfte haka fram. Se,
fortsatt puster normalt. lytt og føl etter pust i inntil 10 sek. B – Breathing (check breathing/resuscitation)
Ring 1-1-3.
Kontroller pusten hyppig.
C – Circulation (check pulse)
Start HLR hvis han slutter
å puste normalt. Remember! 30 chest compressions x 2 rescue resuscitations.
Skaff hjelp Ring 1-1-3.
Få helst noen andre til å ringe.
The entire organisation shall participate in regular exercises.
All exercises shall be documented. Many of our companies are
obliged to practice industrial safety measures and commonly have
an emergency preparedness agreement with other companies
Start HLR
Hvis hjertestansen skyldes
oksygenmangel, bør du gi fem
30:2 30 brystkompresjoner
Trykk 4-5 cm dypt
on the base. The emergency response team(ERT) is responsible
innblåsninger før du starter Frekvens 100/min. for initial response measures until the emergency services arrive.
HLR 30:2.
2 innblåsninger The ERT team carries out regular exercises together with the
Hvis du ikke vil gi innblåsninger, Blås bare til brystkassen
eller ikke får det til, gi i alle fall hever seg. emergency services involving a variety of pre-defined hazard
brystkompresjoner fortløpende.
Fortsett med 30:2 runder til
and accident situations (DFUs).
- du får hjelp
- pasienten puster normalt
- du er nødt for å hvile. NB! It is too late, once an accident has happened, to familiar-
ise yourself with what you should do, or to start looking for
your rescue equipment.
© ERC 2005 Produsert av Laerdal Medical A/S
© Illustrasjoner og design Laerdal 2005
490-11300 Rev A

European Resuscitation Council Norsk Resuscitasjonsråd

Nasjonal modifikasjon avtalt med

38 39
19

40 41
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 EMERGENCY
INSTRUCTIONS
NOTIFICATION
YOU MUST PROVIDE THE FOLLOWING INFORMATION;
Who is making the notification (Name, tel. no., etc.)
What has happened (type of incident, scale, etc.)
Where it happened (location, address, etc.)

EVACUATION
WHAT YOU MUST DO;
Close all doors and windows
Try if possible to put out the fire
Use approved evacuation routes and emergency exits
Assemble at stipulated assembly points for registration
Show emergency service personnel and their vehicles to the scene

INTERNAL NOTIFICATION NUMBERS

NorSea: 51 85 32 22
Polarbase: 975 75 198
Vestbase: 71 57 22 01

F IR E P OL I C E A MB U L A N C E
11 0 112 113