Format for Submission of Expression of Interest (EOI)

Brief about Expression of Interest

Name of the project Assessment of Skills Gap Analysis of Staff over North Western Railway
Location Principal Chief Personnel Officer, North Western Railway, HQ Office, Jagatpura, Jaipur-302017
Name of Authority Principal Chief Personnel Officer
Eligible firms Firmshaving experience in skills gap assessment and analysis of manpower.
Date of Submission of EOI 15 January 2019
Email cpo@nwr.railnet.gov.in
Selection Process Stage1: Expression of Interest (EOI);
Stage 2: Bid proposal submission;
Contents of the EOI 1. Cover Letter
2. Description of the Lead Applicant
3. Details of Representative from Applicant/Lead Member of Consortium
4. Technical Credentials of the Applicant and/or consortium
5. Financial Credentials of the Applicant and/or consortium

Educarelive, D98- First Floor, Kamla Nehru Nagar – Phase 01, Jodhpur Raj – 342001
info@educaerlive.in https://www.educarelive.in + 91-9828117534

+91-7014759139
1 Cover letter for Expression of Interest

(To be on the Applicant/Lead Member’s Letter Head)

To,
The Principal Chief Personnel Officer,
North Western Railway,
HQ Office,
Jagatpura,
Jaipur-302017, India

Subject: Submission of Expression of Interest for the Assessment of Skill Gap Analysis
of Staff over North Western Railway.

Sir,
In response to the Invitation for Expressions of Interest published on 23.12.2018 for
Consultancy firm tocarry out Assessment of Skill Gap Analysis of Staff over North
Western Railway, we EDUCARELIVE, Jodhpurwould like to express our interest to
undertake the Assessment of Skill Gap Analysis as mentioned in the notification. As
instructed, we have enclosed all the necessary documents, as per the guidelines/format
provided, for your information and records.

Thank You

Sincerely,

(Ashish Goswami)

Name & Designation: Proprietor

Seal:

Educarelive, D98- First Floor, Kamla Nehru Nagar – Phase 01, Jodhpur Raj – 342001
info@educaerlive.in https://www.educarelive.in + 91-9828117534

+91-7014759139
2 Descriptionof the Lead Applicant

1. Name of the Organization: EDUCARELIVE, Certified ISO 9001:2015

2. Website address: www.educarelive.in

3. Head Office Address: D-98, EXT-1, 1st FLOOR, KAMLA NEHRU NAGAR, JODHPUR

4. Name & Designation of the Concerned Officer to be referred for communication:

ASHISH GOSWAMI (Proprietor)

5. Contact No. : 9828117534

6. Email ID: ash.gos@gmail.com

7. Head of the Organization:

a. Name: ASHISH GOSWAMI

b. Contact No:9828117534

c. Email ID: ash.gos@gmail.com

8. Type of Organization:

Consultancy firm

9. Main Areas of Business:

Training, Skills Development and Human Resources Consultancy

10. Total no. of Employees: 4

11. Branch Offices/Headquarters and their Address:

Not Applicable

Subsidiary and associated companies (wherever applicable): (Details in the following

format to be provided for all associates) – Not Applicable

a. Name of the Company Not Applicable

b. Address of the company Not Applicable

c. Nature of Business Not Applicable

d. Brief description of company (not more than 100 words) Not Applicable

Educarelive, D98- First Floor, Kamla Nehru Nagar – Phase 01, Jodhpur Raj – 342001
info@educaerlive.in https://www.educarelive.in + 91-9828117534

+91-7014759139
 e. Website : Not Applicable

12. Any other information the bidder would like to include:

Place: Jodhpur Name & Signature: Ashish Goswami

Date: 15th January 2019 Designation: Proprietor

Company Seal

3 Details of Representative from Applicant

Name of the company/firm EDUCARELIVE

Name of the employee: ASHISH GOSWAMI

Date of Birth (DD/MM/YYYY): 31/03/1977

Duration of work experience with the 1.75 Years

Company/Firm (in years):

Nationality Indian

Current designation, with details of Proprietor

responsibilities assigned at the firm:

Summary of relevant experience: Experience in skill gap analysis assessment,

training and skills development
Certification:
I, the undersigned, certify that the above provided data is correct and confirm my availability to
the firm for the proposed work should it be awarded to the firm.

[ASHISH GOSWAMI] Date: 15/01/2019

ASHISH GOSWAMI

[ASHISH GOSWAMI] Date:15/01/2019

ASHISH GOSWAMI

Educarelive, D98- First Floor, Kamla Nehru Nagar – Phase 01, Jodhpur Raj – 342001
info@educaerlive.in https://www.educarelive.in + 91-9828117534

+91-7014759139
4 Technical Credentials of the Applicant
Details of the work and services of ASSESSMENT OF SKILLS GAP ANALYSIS
undertaken by the applicant(including the on-going projects)
Sl. Name of the Name of the Scope of work Duration of Contract Contract Rema
Project Customer Start Comple Perfor price
No. date tion manc (Rs.) rks
date e test
date
1 Skills Bajaj LI Pvt 150 candidates of NA NA NA 100000/-

Development & Ltd., Bikaner sales manager

Training cadre

2 Maths Skills Open 400 Students from April Ongoin 250000/-

th th
Development and Community 6 to 12 Grade 2017 g

Assessment

3 Skills Profile Aabhas 10000 candidates Dec Ongoin Payment

Analysis Test Manpower engaged in logistics 2018 g in

Services, industry process

Jodhpur

4 Skills Veggie’s, an 15 delivery boys Dec May 30000/-

Development online 2017 2018

Training vegetable

seller,

Jodhpur

5 HR Assessment Milan Sweets, 55 employees Apr July Rs.55000

and Quality Bikaner 2018 2018

Cultural

6 Process and Exide Golden 300 Sales Apr Oct 250000

motivational Arrow Sales representatives 2006 2006

training Pvt. Ltd,

Bikaner

7 Sales Managers ING LI P Ltd, 2000 candidates 2007 2013 450000

inductions, Bikaner

Branch Manager

Educarelive, D98- First Floor, Kamla Nehru Nagar – Phase 01, Jodhpur Raj – 342001
info@educaerlive.in https://www.educarelive.in + 91-9828117534

+91-7014759139
 Training,

Trainers’ training

8 Product Training Bajaj Capital, 50 2011 2012 450000

Workshops Jodhpur Candidates

9 Sales Managers Reliance Life, 1500 candidates 2013 2015 560000

inductions, Jodhpur

Branch Manager

Training,

Trainers’ training

10 Sales Managers Edelweis 850 candidates 2015 2017 675000

inductions, Tokyo,

Branch Manager Jodhpur

Training,

Trainers’ training

* use additional sheets if required

5. Human Resources Credentials

The human resources have following credentials---

Ashish Goswami

Certified in Adult Learning Training by Insurance Institute of India, Mumbai.

Certified by Life Office Management Association, US.

MBA from IMS, Bikaner (Raj).

Kanupriya Goswami

MSc. Gold Medalist from Jai Narayan Vyas University, Jodhpur (Raj.)

Vibrant experience as Radio Jockey at Big FM, Bikaner (Raj.)

Certified Abacus Trainer.

Arun Kumar Sharma ( Guest and Special Invitee)

Certified in Predictive Analytics from IIMx Bangalore.

Certified in Macroeconomic Forecasting from IMFx.

Certified Business Analytics Professional.

Educarelive, D98- First Floor, Kamla Nehru Nagar – Phase 01, Jodhpur Raj – 342001
info@educaerlive.in https://www.educarelive.in + 91-9828117534

+91-7014759139
 Certified in Text Analytics from openSAP.

Associate of Insurance Institute of India, Mumbai.

Writes blog—www.thinking-ai.blogspot.in

Satish Vyas

ISO Consultant and Auditor

6. Detailed Methodology
6.1 PROJECT OBJECTIVE

Assessment of Skill Gap Analysis of Staff over North Western Railway.

6.2 PROJECT OUTCOMES

6.2.1 Skill Gap Analysis Report of each employee of North Western Railway who
responded to the skill gap analysis instrument

6.2.2 Skill Gap Analysis Composite Report of All Employees in North Western
Railway

6.3 SAMPLE UNIT FOR SKILL GAP ANALYSIS

Skill gap analysis assessment of artisan staff of mechanical (C&W fitter), Engineering
(Aluminium track welders), Electrical (wireman) and S&T (Electric Signal
Maintainer).

6.4 PROJECT SCOPE

The mentioned staff profile in 6.3 working in four divisions—Ajmer, Jaipur, Jodhpur,
Bikaner and 3 workshops from 15th Feb, 2019 to 29th Feb, 2020.

6.5 SKILL GAP ANALYSIS & ASSESSMENT INSTRUMENT

Online Questionnaire consisting of questions covering areas related to core technical

skills, problem solving skills, team work skills and time management skills.

The instrument will have following sections---

(i) Personal Details Section

(ii) Technical Skills Set Questions (20-30)

(iii) Problem Solving Skills Set Questions (10-20)

(iv) Team Work Skills Set Questions (10-20)

Educarelive, D98- First Floor, Kamla Nehru Nagar – Phase 01, Jodhpur Raj – 342001
info@educaerlive.in https://www.educarelive.in + 91-9828117534

+91-7014759139
(v) Time Management Skills Set Questions (10-20)

Note:For the purpose and requirement of high customization for skills gap analysis and assessment, we will
not use or use very less proportion of ordinal scale (Agree-disagree scale etc.) statement questions
because these kind of batteries of questions do not offer customization very specific to operational
level skills set and these instrument maps only theoretical components.

6.6 THE PROJECT EXECUTION

The project consists of following six phases---

(A) SKILL GAP ANALYSIS TOOL DEVELOPMENT

(B) PILOT TESTING OF SKILL GAP ANALYSIS INSTRUMENT

(C) AUTHORIZATION OF SKILL GAP ANALYSIS TOOL

(D) EXECUTION OF SKILL GAP TOOL ON EMPLOYEES

(E) INDIVIDUAL EMPLOYEE REPORT GENERATION AND COMPOSITE REPORT

COMPILATION

(F) DISTRIBUTION AND ABSORBTION OF SKILL GAP ANALYSIS REPORT(s)

Following section covers detail of each phase of the project---

(A) SKILL GAP ANALYSIS TOOL DEVELOPMENT

The main survey instrument will be questionnaire containing question related to

technical skills, team work skills, problem solving skills and time management skills.
The survey instrument will have four versions specific to four divisions mentioned i.e.
artisan staff of mechanical (C&W fitter), Engineering (Aluminium track welders),
Electrical (wireman) and S&T (Electric Signal Maintainer).

The survey instrument will be developed by panel interview of immediate supervisors

of these staff and head of the divisions as mentioned. The panels will be interviewed
either face-to-face or online platform through questionnaire containing open ended and
close ended questions.

After compilation of data outcome collected from the panel, the questionnaire will be
developed which will contain questions between 50 to 80 excluding the personal detail
questions.

The questionnaire developed by the team can be sent for academic assessment by
faculty engaged in teaching HR and Skill Development on request by the authority of the
project.

(B) PILOT TESTING OF SKILL GAP ANALYSIS INSTRUMENT

Educarelive, D98- First Floor, Kamla Nehru Nagar – Phase 01, Jodhpur Raj – 342001
info@educaerlive.in https://www.educarelive.in + 91-9828117534

+91-7014759139
After development of questionnaire, it will be floated on a 5% sample of the targeted
staff of the divisions to check the reliability and validity of questionnaire instrument.
Once, the responses are received from the sample, the pilot testing data will be analysed
to check the reliability and content validity of the instrument and will be presented to
the panel and authority of the project with instrument improvements report and final
instrument draft for authorization.

(C) AUTHORIZATION OF SKILL GAP ANALYSIS TOOL

The questionnaire with improvement report will be submitted to the authority and
panel interviewees. After obtaining the necessary approval, the questionnaire
instrument will be finalized for execution on all artisan staff of the divisions mentioned.

(D) EXECUTION OF SKILL GAP TOOL ON EMPLOYEES

The questionnaire will be constructed on online platform through Google

Forms/SurveyMonkey/ or any other online survey vendors and it will be mailed to the
targeted employee. The sequence of questions in questionnaire and options in each
question will be randomized to avoid copying and pasting of the answers.

The responses of the questionnaire will be collected through online platform once the
employee submits his responses.

(E) INDIVIDUAL EMPLOYEE REPORT GENERATION AND COMPOSITE REPORT

COMPILATION

There will be two kind of reports—Employee Skill Gap Analysis Report (ESGAR) and
Organizational Skill Gap AnalysisReport (OSGAR). The ESGAR will contain two main
sections – Absolute Score Card Report (ASCR) and Percentile Score Card Report (PSCR).
The ASCR section will contain the score card on absolute terms obtained on each
element of skill set. The PSCR section will give employee’s skill gap analysis position vis-
à-vis the total population covered in the survey on percentile basis. We will divide each
employee’s position in PSCR in four section—First Quartile Scorers, Second Quartile
Scorers, Third Quartile Scorers and Fourth Quartile Scorers. First Quartile Scorers will
be lowest skills profiles and Fourth Quartile Scorers will be highest skills profiles. Based
on these reports, we can, on request by the authority, append training needs profiles of
each employee with ISGso that organization can plan and design the targeted training
intervention for the employees.

The Organizational Skill Gap Analysis Report (OSGAR) will be an overall analysis report
on skill gaps in various functions, divisions and in totality for north western railway.
This report will be helpful in identifying the training needs on organizational basis,
division basis and function basis. This report will contain following sections---

(i) Overall Skill Gap Analysis Assessment of North Western Railway Section

Educarelive, D98- First Floor, Kamla Nehru Nagar – Phase 01, Jodhpur Raj – 342001
info@educaerlive.in https://www.educarelive.in + 91-9828117534

+91-7014759139
(ii) Four Division-wise and three workshop-wise Skill Gap Analysis Assessment Section

(iii) Function-wise Skill Gap Analysis Assessment (mechanical (C&W fitter), engineering
(Aluminium Thermal Track Welders), electrical (wireman) and S&T (Electric Signal
Maintainer) Section

(iv) Cross Division-Function-wise Skill Gap Analysis Assessment Section

(F) DISTRIBUTION AND ABSORBTION OF SKILL GAP ANALYSIS REPORT(s)

The Employee Skill Gap Analysis Reports (ESGAR) will be providedin pdf files electronic
format (CD) . The Organizational Skill Gap Analysis Report (OSGAR) will be provided in
paper book format as well as in pdf electronic format (CD). After the authorization by
the competent authority, the report may be shared with the employees and
stakeholders.

7.0 CONSULTANCY FEES PAYMENT METHOD

We have divided the charge of consultancy fees as per following schedule---

TABLE 1

Dates of Payment Phase Consultancy Fees

15th Feb 2019 to 31st Setup Phase for Project Rs.350000
March 2019 Start & (A) SKILL GAP
ANALYSIS TOOL
DEVELOPMENT
1 April 2019 to 15 May (B) PILOT TESTING OF
st th Rs. 250000
2019 SKILL GAP ANALYSIS
INSTRUMENT
16th May 2019 to 30th June (C) AUTHORIZATION OF Rs.100000
2019 SKILL GAP ANALYSIS
TOOL
1 July 2019 to 31 Oct (D) EXECUTION OF SKILL
st st Rs. 500 per Employee who
2019 GAP TOOL ON EMPLOYEES submitted questionnaire
on online platform
1st Nov 2019 to 29 Feb (E) INDIVIDUAL Rs.1000 per Employee
2020 EMPLOYEE REPORT who submitted
GENERATION AND questionnaire and report
COMPOSITE REPORT generated (ESGAR)
COMPILATION +
OSGAR--Rs. 200000/-

CONSULTANCY FEES SCENARIOs BASED ON NUMBER OF EMPLOYEES COVERED

TABLE 2

Number of The Charges for ESGAR Total Fees including all components
Employees of Consultancy fees as mentioned in

Educarelive, D98- First Floor, Kamla Nehru Nagar – Phase 01, Jodhpur Raj – 342001
info@educaerlive.in https://www.educarelive.in + 91-9828117534

+91-7014759139
 Table 1
500 or less Rs. 1500 X 500 = 750000/- Rs.900000 + Rs.750000=Rs.1650000
750 Rs. 1500 X 750 = 1125000/- Rs.900000 + Rs.1125000=Rs. 2025000
1000 Rs. 1500 X 1000=1500000/- Rs.900000 + Rs.1500000=Rs. 2400000
1250 Rs. 1500 X 1250 = 1875000/- Rs.900000 + Rs.1875000=Rs.2775000
1500 Rs. 1500 X 1500 = 2250000/- Rs.900000 + Rs. 2250000=Rs.
3150000
1750 Rs. 1500 X 1750 = 2625000/- Rs.900000 + Rs. 2625000=Rs.
3525000
2000 Rs. 1500 X 2000 = 3000000/- Rs.900000 + Rs. 3000000=Rs.
3900000
2250 Rs. 1500 X 2250 = 3375000/- Rs.900000 + Rs. 3375000=Rs.
3375000
2500 Rs. 1500 X 2500 = 3750000/- Rs.900000 + Rs. 3750000=Rs.
4650000
2750 Rs. 1500 X 2750 = 4125000/- Rs.900000 + Rs. 4125000=Rs.
5025000
3000 Rs. 1500 X 3000 = 4500000/- Rs.900000 + Rs. 4500000=Rs.
5400000

Note: The minimum base payment will be for 500 employees as mentioned in row one after heading in
TABLE2.

8.0 The Appendix of Documents

Copy of Udyog Adhar Memorandum

ISO 9001:2015 Certificate of Compliance

PAN Card of Proprietor

Address Proof of Proprietor

ID Proof of Proprietor

Educarelive, D98- First Floor, Kamla Nehru Nagar – Phase 01, Jodhpur Raj – 342001
info@educaerlive.in https://www.educarelive.in + 91-9828117534

+91-7014759139