TASK BAHASA INGGRIS

OLEH :

NI KADE RINAWATI
P07125017034

KEMENTERIAN KESEHATAN R.I

POLITEKNIK KESEHATAN DENPASAR
JURUSAN KEPERAWATAN GIGI
TAHUN 2019
 GIVING INFORMATION

A : Good afternoon prima dental clinic, rina’s speaking. how may I assist you?
B : What time does your clinic open?
A : We open everyday except Sunday, it opens from 5 pm to 9 pm
B : Where is located ?
A : It is located at tegal wangi street number 9 denpasar selatan.
B : What about the schedule of the doctor on duty and the also dental nurse on duty?
A : Dentist on duty
N DENTIST DAY TIME
O
1. Drg. rina Monday and Tuesday 5 pm to 9 pm

2. Drg. ria Wednesday and 5 pm to 9 pm

Thursday
3. Drg. agus Friday and Saturday 5 pm to 9 pm

Dental nurse on duty

N DENTAL DAY TIME

O NURSE
1. Rini Monday and Tuesday 5 pm to 9 pm
2. Dini Wednesday and 5 pm to 9 pm
thusday
3. Sri Friday and Saturday 5 pm to 9 pm

We have 3 dentist, they are drg. rina, drg. ria, and drg. agus. Drg rina is on duty on Monday and
Tuesday, She is on duty from 5 pm to 9 pm. Drg ria is on duty on Wednesday and Thursday, she is duty
from 5 pm to 9 pm. Drg agus is on duty on Friday and Saturday. He is duty from 5 pm to 9 pm.

We also have 3 dental nurse, they are rini, dini and sri. Rini is on duty on Monday and Tuesday,
She is duty from 5 pm to 9 pm. Dini is on duty on Wednesday and Thursday, She is duty from 5 pm to 9
pm. And sri is on duty on Friday and Saturday, She is duty from 5 pm to 9 pm.

B : What kind of dental treatmen do you have and also the price?
A : We have some treatmen, namely : Root canal treatment, tooth cleaning, Bleaching treatmen
and Crown .

N DENTAL TREATMENT PRICE

O
1. Root canal treatment RP. 3.000.000 from first visit until finish ( it
needs about 3 to 4 times visit)
2. Tooth cleaning Rp. 400.000
 3. Bleaching treatment Rp. 3.500.000
4. Crown Rp. 2.000.000
 We have some treatment, Namely : Root canal Treatmen, Tooth cleaning, Bleaching treatmen,
and Crown. Especially the root canal treatment will be a package. its needs about 3 to 4 time
visit. the cost Rp. 3.000.000.00
 The tooth cleaning the cost Rp. 400.000.00
 The Bleaching treatment the cost Rp. 3.500.000.00
 The Crown cost Rp. 2.000.000.00

A : ok Thank you for information

B : Thank you for calling, miss dila
A : OK, Your welcome.

SCHEDULING MEDICAL APOINTS

D : Good morning, prima dental clinic, rina’s speaking. How may I assist you?
P : Good morning, I’d like to schedule a check-up
D : I’d happy to do that for you. have you been to prima dental clinic before?
P : Yes, I have. My last Check-up was seven months ago.
D : Great, can I get your name, please?
P : Yes, of course. My name is fadhila
D : Thank you, Fadhila, Which dentist did you see on your last check-up?
P : I’m not sure really.
D : That’s. let me check your chart…
oh.. Drg agus.
P : Yes, That’s Right
D : Drg, agus has time Nex Monday in The morning.
P : Hmmmmm…. that’s not good, I’ve got work.How about the week after that?
D : Yes, Drg agus has sometime open. Would you like to suggest a time?
P : Does he have anything open in the afternoon?
D : Yes, We could fit you in on Tuesday 26th at 5 pm in the afternoon.
P : Great, that i’ll work.
D : Ok, thank you for calling ms, dila
P : Your welcome.
 WHEN PANTIENT COME TO YOUR CLINIC WITH RESERVATION

Receptionis : Good morning, welcome to prima dental clinic. How may I assist you?
Patient : Good morning, I want to check cleanliness of my teeth and mouth.
Receptionist : Do you have any reservation before ?
Patient : Yes, I have got reservation
Receptionist : May I have your name, please ?
Patient : My name is Fadhilatul munawaroh.
Receptionist : Thank you. please Wait a moment, I will check it first.
Patient : sure.
Receptionist : Thank you for waiting madam, I have got your reservation.
Your name Is Fadhilatul munawaroh
Your address is jl. taman pancing
Your D.O.B is Mei 6th 1999
Your nationality is Indonesia
Is that’s Correct madam?
Patient : Yes, that’s right.
Receptionist : This is your number, Your Doctor is Drg, ria. The doctor is on the second floor. please
wait and have a seat, Your name is called in about 15 minutes.
Patient : Ok, sure. Thank you
Receptionist : Your welcome.
 WITHOUT RESERVATION

Recptionist : Good morning, welcome to prima dental clinic. How may I assist you?
Patient : Good morning. I want to check the cleanliness of my teeth and mouth
Receptionist : Do you have any reservation before?
Patient : no, I don’t have any reservation before
Receptionist : well, you mus filling the registration form first
Patient : sure.
Receptionist : May I have your name, please?
Patient : My name is fadhilatul munawaroh
Receptionist : May I have your address?
Patient : My address in taman pancing street
Receptionist : May I have your telephone number?
Patient : My telephone number is 089527972444
Receptionist : May I have your nationality?
Patient : My nationality is Indonesia
Receptionist : When were your born?
Patient : I was born on 6th Mei 1999
Receptionist : Please have a seat and Drg, ria will be with you momentarily and your name will of
called in about 15 minutes .
Patient : ok, Thank you
Receptionist : your welcome.
 CONVERSATION ON DENTAL HYGIENIST ITH COMPLAINT

Dental nurse : Good morning. please have a seat. How may I assist you?
Patient : Good morning. I want to check my teeth
Dental nurse : What is your problem?
Patient : My teeth hurt whe I use hot food and drink cold.
Dental Nurse : Please lie down on examination dental chair, I will check your teeth. please open your
mouth.
You can say aaahhhh….
Patient : Can aahh…
Dental nurse : You have tooth decay
Patient : Really?
Dental nurse : Yes, I suggest you to have composite filling
patient : Ok, well
Dental nurse : Preparation ( The tooth will be drilled and you will feel pain). Tooth bonding- apply
the bonding the taste will be light- it is no dangerous. Check bite-if it is too hight. it
will be redured.
Patient : Ok, will
Dental nurse : Please lie down on examination dental chair. Open your mouth, say aahh…
Patient : What should be done to keep the teeth healthy?
Dental nurse : You have to check every six month after sweet food, You have to brush your teeth.
Patient : Thank you, How much does the price ?
Dental nurse : The price is Rp.300.000.00
Patient : This is the money
Dental nurse : Thank you for your Visiting. see you
Patient : Your welcome.
 SCALING TREATMENT

Dental nurse : Good morning, Please have a seat. How may I assist you?
Patient : Good morning, I want to check my teeth
Dental nurse : what is your problem miss?
Patient : My teeth have tar tar
Dental nurse : Please lie down on examination dental chair, I will check your teeth. please open your
mouth.
You can say aaahhhh….
Patient : You have so many tar tar/calculus
Dental nurse : Have you ever been scaled before?
Patient : No, I never been scaled before
Dental nurse : Miss, I want to explain scaling procedure.
scaling treatment will be done about 20 minutes
you feel little bit pain
anesthesia is not needed for scaling treatment
after scaling there will be polishing
Patient : Oke. How much does the cost?
Dental nurse : The cost is rp.300.000.00
Patient : Oke.
Dental nurse : Please lie down on examination dental chair. Open your mouth…
Dental nurse : I have Finished doing scaling. I suggest you have to check your teeth every six month
and after eating sweet food brush your teeth.
Patient : Ok, thank you. for you suggest
Dental nurse : Thank you for you visiting us, see you
Patient : Your welcome