ASSIGNMENT

TASK 1

PERSONAL DEVELOPMENT PLAN

Personal Development planning is a structured and supported process undertaken by

an individual to reflect upon their own learning, performance and/or achievement and
to plan for their personal, educational and career development. The primary objective
for PDP is to improve the capacity of individuals to understand what and how they are
learning and to review, plan and take responsibility for their own learning. This will
help us in following ways such as-:

1. To become more effective, independent and confident self-directed

learners;
2. Improve general skills for study and career management;
3. Articulate personal goals and evaluate progress towards achievement
4. Develop a positive attitude to learning throughout life
5. Helps in developing personality which will contribute to individual
and organisational goals
6. Helps in developing personal skills, abilities and boosting confidence
among individuals

My objectives:

1. Short term objectives

2. Medium term objectives
3. Long term objectives
Short Term Objectives To complete my PGDMS for The time period will be 4
which I am working hard with months
commitment and dedication

Medium Term To acquire an MBA degree Within 1 year I will pursue

Objectives and start searching for job in my degree and start job
my field. hunting in my field

Long Term Objectives To set up my own small The deadline to achieve this
business with the money specific objective would be 4
which I will be earning while to 5years
working here

I have to work on strong points:

The skills which I will need in present, future and those skills which I lack are as
follows-;
Skills I have-: Communication skills, patience, and punctuality
Skills I may need in future -: ability to work under pressure, good IT skills, relevant
professional knowledge, and self confidence
Skills I lack-: leadership, poor presentation skills, creativity

SHORT TERM MEDIUM TERM AND LONG TERM

OBJECTIVES

SHORT TERM OBJECTIVES

Short-term goals provide a person with the concrete plan of action to attain
both medium and long-term goals. Short-term goals should be specific and attainable
in a relatively short period of time. In terms of career and organisational goals short
term goals include such as-:

1. Completing a certain number of specific, goal-oriented tasks in a week or a

month
 2. Practising and completing a mock presentation under a specified time
3. Reading relevant materials to expand my knowledge and commercial
awareness
4. Adapt to changing environment and life in the UK
5. Improve my communication skills
6. To keep myself fit at least working out in a gym for an hour or meditation
7. To complete my DMS course successfully and get enrolled for MBA in the
April intake

MEDIUM TERM OBJECTIVES

A medium-term goal is a stepping stone that helps in achieving long-term goal. For
example, the short-term goals above will help to achieve the medium term goals. My
medium term objectives are to acquire an MBA degree and try to find job in my
particular field to achieve individual as well as the organizational goals and will try
my level best to lead the organisation applying my knowledge, skills and talent

LONG TERM OBJECTIVES

My long term objectives is to set up my own business back at home after having a job
experience therefore will need adequate finance and good knowledge of market and
business which I will acquire in the short term as well as medium term

ACTIONS TO MEEET OBJECTIVES

Making a plan is very important for success; however, in order to make the
plan more effective, the plan needs to be specific into actions. To meet the above
mentioned objectives and goals the personal development plan should emphasize on
the following-:

ACTION PLAN TO MEET SHORT TERM OBJECTIVES

1. To manage my time efficiently.

2. To take appropriate measures to develop my presentation skills

3. Skills should be developed

4. To improve communication skills need to communicate effectively with

people, good listening skills and have good networking skills

5. Personal traits should be developed

 6. Personality is a sum total of physical, mental and social qualities all this
qualities need to be developed

7. IT and computing skills need to be developed so therefore wants to get

enrolled with a computer course within 3 months of time

ACTION PLAN TO ACHIEVE MEDIUM TERM OBJECTIVES

1. Acquire knowledge when I will start with my MBA and a more

professional approach

2. Apply my knowledge, skills, talent when start working professionally

3. Try to be more competent

ACTION PLAN TO ACHIEVE LONG TERM OBJECTIVES

1. Manage finances properly

2. Have a proper vision for my business

3. Do proper research on business

4. Acquire and develop leadership qualities

TARGET DATES FOR MONITORING AND REVIEWING MY SHORT

TERM MEDIUM TERM AND LONG TERM

It is important to set target dates for the achievement of goals or review dates to
monitor progress clear deadlines should be set to make plans happen-:
To achieve my short term goals I have to set clear deadlines say to get enrolled for
an MBA I need to upgrade my knowledge, skills and be competent so therefore read a
lot of books, newspapers get engaged in debates, group discussion, case studies
presentation and gain the commercial awareness within 4 months of time before my
course begins
My medium term goals include such as after successfully completing my MBA. I
will try my level best to search job within my field in the UK or either back at home
so that I can grow professionally and build my career in an organisation and the time
period to achieve this objective would be a year
My long term goals include such as working at the same time in an organisation to
set up my online business and coffee business back at home therefore need to acquire
maximum knowledge about business to achieve this goal the time frame would be 4 to
5 years.
After implementing the plan monitoring should be done to examine that
1. Whether the personal development plan has worked effectively or not?
2. Whether the skills are actually developed or not?
3. Whether it helped in achieving the organizational and individual goals or not?

After systematic process of monitoring its time to review a plan as monitoring is

done the feedback is received which shows whether the plan is successful or not? If
not actions should be taken to remove the loophole. Monitoring and evaluation should
be done to measure our goals against the desired goals it helps to focus on weak areas
and at last rewards should be given to achieved goal

TASK 2
The learning programme allows a superior understanding of management. The second
benefit is I learnt how to work in a team and work together using complex case
studies and discussing the most current topics in today's business world with team
mates and class which never done this before in my entire life. Leadership is also a
skill that I am developing so that it will teach me the ability to work well with others,
communicate, and share the desire to excel through collaboration. Another benefit is
the unique opportunity the learning programme helped me to identify my strengths
and weaknesses what skills do I have and what new skills do I need to acquire so that
I can be more competent and work resourcefully. In my opinion the course had a
significant impact on my personality and I shall try my level best to strengthen my
weak areas and prioritise tasks to achieve on time and at the same it gives all the skills
to manage complex issues in a global environment

2.2] THE PERSONAL SWOT ANALYSIS-: The SWOT analysis is a tool adopted
in order to identify upon where you are in terms of your learning development. This
identifies your Strengths and Weaknesses as well as it helps to examine the
Opportunities and Threats which would influence an individual’s goal. Also it helps
to develop my career by giving me the ability to identify my talents, ability as well as
by focusing on the opportunities that I can gain advantage in the future. The reason
what makes SWOT particularly powerful is due the ability it can help to uncover
opportunities that are well placed in order to take advantage, and also by
understanding my weaknesses I will also be able to eliminate threats

The primary step of the SWOT analysis is to consider on the internal factors such as
strengths and weaknesses.
Below are my Strengths and Weaknesses.
 STRENGTHS. WEAKNESS

 Being a fast learner,  Poor time management skills

 Personal characteristic-self
discipline, zeal to learn new things
and a high level of energy
 Like to build relationships,
 Enthusiastic, confident
 The ability to convince.
 The current has added value to my
education
 Ability to network.
 Good communication skills
 Acquired good knowledge about
management and market conditions
 This learning programme has helped
me to develop leadership skills and
be professional

 Lack of self knowledge
 Weak technical knowledge
 Lack of work experience
 Weak skills(leadership,
interpersonal)
 Shyness, lack of motivation,
emotional
 I try to avoid tasks which seem to
be difficult and more time
consuming.
 Poor presentation skills.

And the next step is to consider the external factors which are opportunities and
threats.

OPPORTUNITIES. THREATS.

 After successful completion of my  Competitors with better

DMS course I will be admitted for knowledge, experience and skills
an MBA  Lack of job experience
 Opportunities for advancement in  Few jobs available in the market
my field
 Positive trends in my field that
will create more jobs (e.g.,
growth, globalization,
technological advances)
 Career path which I have chosen
provides unique opportunities
I was able to clearly identify what my goals are and how I could improve to achieve
them. Within this time period, I was able to learn how to optimize various learning
opportunities. One of which is through the participation to various presentation and
discussion on various topics. Through this learning opportunity, I was able to learn by
means of asking questions and discussing relevant topics. The presentations allowed
me to become open to different ideas as well. Lecture is another learning opportunity
that contributed to my professional development. This has generally helped me to
progress through my course; moreover, this has also taught me how to plan for the
sessions. Setting and meeting deadlines are also additional skills that I gained from
this learning opportunity.

TASK 3

SKILLS REQUIRED FOR EFFECTIVE MANAGEMENT

INTRODUCTION

Effective management skills are always essential in any business, regardless of the
type or size. A required skill package includes the ability to work with people and to
be a team player, an aptitude for finance, a knack for efficient time-management and a
talent for solid planning.

PEOPLE SKILLS

In effective business management, good people skills are required for day-to-day
interactions with peers, supervisors, employees and customers. It is important to
create team spirit among peers so everyone works efficiently to achieve desired
results. A supervisor must build good rapport with his employees so that they strive
hard to accomplish goals as a team.

Salesmanship is a people skill necessary for selling projects or ideas to management.

A relationship with supervisors should exist where an employee is considered honest,
capable and accurate. This same relationship needs to exist with customers. The
consumer wants to deal with people he feels he can trust to when dealing with other
people, a person must be a good listener and show interest in what is being said.
When dealing with other people, a person must be a good listener and show interest in
what is being said.
 TIME MANAGEMENT

Efficient use of time is a primary part of effective management skills. Timely

execution of small tasks makes a successful day.

Effective business management entails using the most efficient method of

communication for each situation, whether it is email, fax, telephone call or written
material. Although it is sometimes necessary or appropriate, personal visits are the
least efficient method of communication.

Conducting meetings in a timely, efficient manner is a necessary management skill. In

most cases, a meeting announcement should be delivered to expected attendees at
least one week in advance. The announcement should include a request for an
immediate confirmation of attendance, purpose of the meeting and the expectations.
An agenda should be attached to the announcement clearly outlining discussion topics
and who will lead each discussion. On the agenda, time needs to be allocated for each
discussion point. During the meeting, the agenda needs to be strictly followed. The
meeting chair must keep each discussion within the time limit and disallow any
discussion that does not pertain to the agenda. Precise minutes need to be prepared
which outline accomplishments of the meeting

PROFESSIONAL SKILLS

NEGOTIATION SKILLS-: a manager should have negotiation skills. Every

organization has unions of workers and they put forward their demands in front of
management and if the management denies they go for strike so, therefore manager
should have good negotiating skills so that the situation of strike is avoided.
Negotiating is an activity we perform on many occasions that we may think we
negotiate to:
• Agree on goal or outcome
• Settle difference in a dispute situation
• Arrive at comfortable terms so can cooperate or work together
• Reach a compromise of some sort
For instance-: Managers should be able to negotiate between management and
workers
CONFLICT MANAGEMENT SKILLS-: A manager needs to identify sources of
conflict – functional and dysfunctional conflicts, understanding personal style of
conflict resolution, choosing the best strategy for dealing with a conflict and
Developing skills in promoting constructive conflicts in organization and teams.

• Managers should be able to resolve conflicts among union and workers

• Manager should build relationship with all subordinates

• A manager should regularly hold meetings for example every month to

communicate new initiative and current status of the programme

LEADERSHIP-: A manager is the person in charge of commanding and running a

business or a project. Leadership deals with the interpersonal relations. Managing
means planning, developing and organizing Leaders are to lead and in case of
organization managers are to lead the organization, they are the leaders of the
organization. For being effective, managers should have leadership qualities.
For instance-: Managers should be able to delegate the tasks and need to check
whether they are being followed or not

PERSONAL SKILLS
1. SELF AWARENESS-: A manager needs to understand the concept of self-
management, evaluate the effectiveness of self management, and develop a creative
and holistic thinking. Understanding the importance of emotions in works as well in
self-development; understand of self-motivation, and effectively managing self-
learning and change.
Self awareness helps manager to identify gaps in the management skills which
promotes skills development, self awareness also helps manager to find situations in
which they will be most effective, assists with decision making and aids stress
management of oneself and others.

2. COMMUNICATIONSKILLS-:A manager needs to be an effective communicator

therefore needs to have set of skills such as good listening skills, god presentation
skills and feedback skills. They should effectively communicate with their employees
which will help to solve many problems in the organisation
 • It ensures efficiency and success
• It reduces misunderstandings
• It creates trust between people, especially when systems and procedures and
being developed

3. PATIENCE-: A manager needs to have good patience so that he can take decisions
without any hesitations and could solve the problems efficiently.
Patience is essential as manager coaches and develops people. Even in the cases
like setbacks, disappointment, struggle there will be occasions in which the manager
has invested time and energy into team member patience is challenged when major
organisational changes are attempted.
All this kills are requires achieving both organisational and personal goals.

(Professional personal skills cited (14th DEC 2009) available from http://www.jc-
development.co.uk/

Management Skills

To be an effective manager, it is essential to have skills in three different areas: task

execution, commercial insight and people skills. Some managers can get by with
strengths in only one or two of these areas, but the best managers will have some
competence in all three.

Task Execution

To execute complex tasks, manage projects and run an efficient operation, it helps to
be able to plan, organize and monitor performance. It is also important to have a
strong results focus, to be someone who conveys a sense of urgency and has the
perseverance to get things done under tight time pressures. This includes the
resilience to bounce back following setbacks, to be someone who is not easily
defeated.

Commercial Insight

This set of skills emphasizes efficiency and, in the case of private sector managers,
profitability or return on investment. Managers use strategic thinking to ensure that
they focus on the right tasks, those that will add most value. They use their planning
skills to prioritize in combination with the ability to understand how value is created.
This means understanding the financial aspects of running an organization and
allocating all resources at their disposal wisely.

People Skills

Being a skilled people manager includes having the integrity to foster trust and the
emotional intelligence to deal with different people successfully. Effective managers
are also good at empowering, coaching, motivating and developing people. Managers
act as catalysts by bringing the right people together for a wide range of tasks. They
know who can do what and who will work best with other people. They are also good
facilitators, able to ask the right questions to draw solutions out of others. They ask
stimulating questions in a supportive manner rather than behaving like a police
interrogator. Management effectiveness requires clear communication and good
listening skills.

Management versus leadership

Managers occupy positions of authority. Management is a role with responsibilities.

Conversely, leadership is an occasional act, like creativity. It is not a role. Managers
show leadership when they promote change but all employees can advocate a change
in direction. Having a position of authority is not necessary to show leadership.

Skills for Effective Management: The Role of Task, People and Commercial Ability
http://businessmanagement.suite101.com/article.cfm/skills_for_effective_managemen
t#ixzz0k2WMUXIG

THE PROCESS

To build an effective management style be natural – don’t try to be or become

someone you are not. Put clear standards in place and ensure all staff is aware of these
– people don’t like surprises and will respond more positively if set rules are in place.
Effective management skills are about ensuring that everyone knows what is expected
of them. Consider asking your staff to set out the standards they expect and then go
through these with them – giving them ownership means they will have already
bought into the management process. Look back on your career and think about the
managers you reported to. What qualities did you like and can you emulate these?

NEED TO KNOW

Effective managers always give feedback openly – this creates an environment of

trust and encourages staff to be open with you in return. And not all feedback is
critical – it’s just as important to comment when someone has done something right

TOP TIPS

To build effective management skills, I have to ensure that to hold regular meetings
with staff – both team and individual ones. Set targets for the next month and examine
any issues that arise – this will enable to revisit how effective management skills are
and need to vary management style.
Effective management skills also mean knowing when to admit made a mistake – it
will ensure the rest of your staff don’t do this and will also make you more human.
 PERSONAL SKILLS AND AUDIT

My skills audit:
Personal Evidence Skills Acquired
Work Working as a customer service Communication Skills.
assistant How to work in teams
Ability to work under pressure,
Time management, stress Confidence, communication
Academic management, participated in skills, sharpened my skills
presentation, debates, case studies,
group discussion

ACTION PLAN TO FURTHER MY MANAGEMENT AND LEADERSHIP

DEVELOPMENT

1. I need to work a lot on my confidence and communication skills by

engaging more in presentation, case studies and need to overcome shyness
as well

2. Complete my MBA with good grades

3. Accumulate work experience working at a good position

4. Need to take decisions timely and accurately

Step 3 – Resources and strategies to implement my changes

1. Expanding knowledge by reading more books on management and business

texts to gain knowledge for an MBA

2. Develop presentation skills by being proactive in the class and speak

confidently by standing in front of mirror and giving a mock presentation
 3. Do exercise and yoga to have a good control on my mind, body

TASK5

IMPACT OF LEARNING STYLES

The learning styles helps in developing inner qualities and also helps us to know how
work can be done efficiently. It boosts morale and confidence and leads to overall
development and personality. Learning styles helps in achieving both personal and
organisational objectives

The HONEY & MUMFORD learning style

Honey and Munford (1990) say that learning opportunism has many potential
benefits including
• make learning from experience a more conscious and deliberate process
• helps one to learn from success not just from mistakes
• helps one to keep ahead of, and attuned to change
• provides a recipe for both for ones continuous improvement and helping
others to improve
• meaning one can articulate what one has learned and communicate it to others

Once people minds are focused on the idea that every experience, generating
reflection and self appraisal, becomes an opportunity for self development not
previously conceived as possible, all experience takes on a new value and are seen
as beneficial. It is important to overcome any feeling of embarrassment or shame
over mistakes. The only time there is needed to judge our self is when we have
wasted an opportunity to learn from such mistakes and then continue to make
them.
This process is common to all aspects, if we do not learn and develop as a result
of experiences, the same mistakes and unfortunate experience will continue to
confront us and our progress will be arrested. When success are accepted without
understanding their meaning, then the action taken to create those successes, being
incidental are unlikely to be repeated.

The identified four styles are as follows-:

*Activists – involves themselves fully without bias in new experiences and revel in
new challenges

*Reflectors – they stand back and observe new experiences. They collect data, reflect
on them and come to conclusions

*Theorists – they adopt and apply their observations, they tend to be perfectionists.

*Pragmatists – they try out new ideas, approaches and concepts to see if they work.
One person can have many styles at the same time. I can and will be as time permit a
reflector

Reflector likes to stand back and look at situation from different perspective. They
like to collect data and think about it carefully before coming to any conclusion. They
enjoy observing others and will listen to their views before their own.
I prefer to learn activities that allow me to think, watch, and review what has
happened. I also find lectures very useful if expert analysis and explanation is
provided and also likes to speak slowly after thinking. I enjoy watching people and
tend to be cautious and careful sometimes people seems to me a very quite and shy
guy therefore others think I am reserved.
Lastly I would like to end up by saying that I like to draw up lists possible course
of action and observe others.
We learn all the time, doing so we acquire knowledge, skills and insight.

Today’s work place is unpredictable, and requires a wide range of skills for an
individual to function effectively.
Group and interpersonal skills are essential. Employees need to be multiskilled. The
work place requires showing and applying professional skills. It’s important to be able
to transfer learning from one context to another. Professional skills are skills that you
learned from one company that you can use in another company. These are major
transferable skills that are often possessed by professionals and management level
personnel. From my past experiences I already encompass many personal skills that is
mentioned above, but in new environments it demands active learning, therefore as I
know which is the best learning type I need to develop my learning. I intend to do so
from now onwards.
In concluding I would like to say that today the access to knowledge base is
increasingly readily available, with communication technologies improving. Then
knowledge is more relevant, and more current, and is applied more efficiently and
effectively. Therefore it’s important to always keep on learning and identifying
strengths and weaknesses of the personal and professional skills containing and
always try to be adaptable and flexible to improve these skills in order to achieve the
ultimate vision of the organization.
References

• Honey, P. and Mumford, A. (1990), the manual of learning opportunities,

Peter Honey, Maidenhead.
•