The Birth of Amul

 It all began when milk became a symbol of protest

 Founded in 1946 to stop the exploitation by middlemen
 Inspired by the freedom movement

The seeds of this unusual saga were sown more than 65 years back in Anand, a small town in the state of
Gujarat in western India. The exploitative trade practices followed by the local trade cartel triggered off the
cooperative movement. Angered by unfair and manipulative practices followed by the trade, the farmers of
the district approached the great Indian patriot Sardar Vallabhbhai Patel for a solution. He advised them to
get rid of middlemen and form their own co-operative, which would have procurement, processing and
marketing under their control.

In 1946, the farmers of this area went on a milk strike refusing to be cowed down by the cartel. Under the
inspiration of Sardar Patel, and the guidance of leaders like Morarji Desai and Tribhuvandas Patel, they
formed their own cooperative in 1946.

This co-operative, the Kaira District Co-operative Milk Producers Union Ltd. began with just two village dairy
co-operative societies and 247 litres of milk and is today better known as Amul Dairy. Amul grew from
strength to strength thanks to the inspired leadership of Tribhuvandas Patel, the founder Chairman and the
committed professionalism of Dr Verghese Kurien,who was entrusted the task of running the dairy from
1950.

The then Prime Minister of India, Lal Bahadur Shastri decided that the same approach should become the
basis of a National Dairy Development policy. He understood that the success of Amul could be attributed to
four important factors. The farmers owned the dairy, their elected representatives managed the village
societies and the district union, they employed professionals to operate the dairy and manage its business.
Most importantly, the co-operatives were sensitive to the needs of farmers and responsive to their
demands.

At his instance in 1965 the National Dairy Development Board was set up with the basic objective of
replicating the Amul model. Dr. Kurien was chosen to head the institution as its Chairman and asked to
replicate this model throughout the country.
 The Amul Model
The Amul Model of dairy development is a three-tiered structure with the dairy cooperative societies at the
village level federated under a milk union at the district level and a federation of member unions at the state
level.

 Establishment of a direct linkage

between milk producers and consumers
by eliminating middlemen

 Milk Producers (farmers) control

procurement, processing and marketing

 Professional management
The Amul model has helped India to emerge as the largest milk producer in the world. More than 15 million
milk producers pour their milk in 1,44,500 dairy cooperative societies across the country. Their milk is
processed in 184 District Co-operative Unions and marketed by 22 State Marketing Federations, ensuring a
better life for millions.
GCMMF

Gujarat Cooperative Milk Marketing Federation Ltd. (GCMMF), is India's largest food product marketing
organisation with annual turnover (2013-14) US$ 3.0 billion. Its daily milk procurement is approx
13.18 million lit per day from 17,025 village milk cooperative societies, 17 member unions
covering 31 districts, and 3.23 million milk producer members.
It is the Apex organisation of the Dairy Cooperatives of Gujarat, popularly known as 'AMUL',which aims to
provide remunerative returns to the farmers and also serve the interest of consumers by providing quality
products which are good value for money. Its success has not only been emulated in India but serves as a
model for rest of the World. It is exclusive marketing organisation of 'Amul' and 'Sagar' branded products.
It operates through 53 Sales Offices and has a dealer network of 10000 dealers and 10 lakh retailers, one of
the largest such networks in India. Its product range comprises milk, milk powder, health beverages, ghee,
butter, cheese, Pizza cheese,Ice-cream, Paneer, chocolates, and traditional Indian sweets, etc.
GCMMF is India's largest exporter of Dairy Products. It has been accorded a "Trading House"status. Many of
our products are available in USA, Gulf Countries,Singapore, The Philippines, Japan, China and Australia.
GCMMF has received the APEDA Award from Government of India for Excellence in Dairy Product Exports for
the last 13 years. For the year 2009-10, GCMMF has been awarded "Golden Trophy" for its outstanding
export performance and contribution in dairy products sector by APEDA. In 2013-14, GCMMF took giant
strides in expanding its presence in International markets. Amul’s presence on Global Dairy Trade (GDT)
platform in which only the top six dairy players of the world sell their products, has earned respect and
recognition across the world. By selling milk powders on GDT, GCMMF could not only realize better prices as
per market demand but it also firmly established Amul in the league of top dairy players in world trade.

For its consistent adherence to quality, customer focus and dependability, GCMMF has received numerous
awards and accolades over the years. It received the Rajiv Gandhi National Quality Award in1999 in Best of
All Category. In 2002 GCMMF bagged India's Most Respected Company Award instituted by Business World.
In 2003, it was awarded the The IMC Ramkrishna Bajaj National Quality Award - 2003 for adopting
noteworthy quality management practices for logistics and procurement. GCMMF is the first and only Indian
organisation to win topmost International Dairy Federation Marketing Award for probiotic ice cream launch in
2007. For the innovations, GCMMF has received AIMA-RK Swamy High Performance brand award 2013 and
CNN-IBN Innovating for better tomorrow award in 2014. For the tree plantation activity GCMMF has received
seven consecutive Good Green Governance award from Srishti during 2007 to 2013.

The Amul brand is not only a product, but also a movement. It is in one way, the representation of the
economic freedom of farmers. It has given farmers the courage to dream. To hope. To live.

GCMMF - An Overview

Year of Establishment 1973

17 District Cooperative Milk Producers'
Members
Unions
No. of Producer Members 3.23 Million
No. of Village Societies 17,025
Total Milk handling capacity per
23.2 Million litres per day
day
Milk Collection (Total - 2013-14) 4.79 billion litres
Milk collection (Daily Average
13.18 million litres
2013-14)
 Cattlefeed manufacturing Capacity 6190 Mts. per day
Sales Turnover -(2013-14) Rs. 18143 Crores (US $ 3.0 Billion)
 CRISIL Rating for GCMMF
Our Member Unions
1. Kaira District Cooperative Milk Producers' Union Ltd., Anand
2. Mehsana District Cooperative Milk Producers' Union Ltd, Mehsana
3. Sabarkantha District Cooperative Milk Producers' Union Ltd., Himatnagar
4. Banaskantha District Cooperative Milk Producers' Union Ltd., Palanpur
5. Surat District Cooperative Milk Producers' Union Ltd., Surat
6. Baroda District Cooperative Milk Producers' Union Ltd., Vadodara
7. Panchmahal District Cooperative Milk Producers' Union Ltd., Godhra
8. Valsad District Cooperative Milk Producers' Union Ltd., Valsad
9. Bharuch District Cooperative Milk Producers' Union Ltd., Bharuch
10.Ahmedabad District Cooperative Milk Producers' Union Ltd.,Ahmedabad
11. Rajkot District Cooperative Milk Producers' Union Ltd., Rajkot
12. Gandhinagar District Cooperative Milk Producers'Union Ltd., Gandhinagar
13. Surendranagar District Cooperative Milk Producers' Union Ltd., Surendranagar
14. Amreli District Cooperative Milk Producers Union Ltd., Amreli
15. Bhavnagar District Cooperative Milk Producers Union Ltd., Bhavnagar
16.Kutch District Cooperative Milk Producers' Union Ltd., Anjar
17. Junagadh District Cooperative Milk Producers' Union Limited,Junagadh

Sales Turnover Rs (million) US$ (in million)

1994-95 11140 355

1995-96 13790 400
1996-97 15540 450
1997-98 18840 455
1998-99 22192 493
1999-00 22185 493
2000-01 22588 500
2001-02 23365 500
2002-03 27457 575
2003-04 28941 616
2004-05 29225 672
2005-06 37736 850
2006-07 42778 1050
Sales Turnover Rs (million) US$ (in million)

2007-08 52554 1325

2008-09 67113 1504
2009-10 80053 1700
2010-11 97742 2172
2011-12 116680 2500
2012-13 137350 2540
2013-14 181434 3024

Our Office:
Head Office:
Gujarat Cooperative Milk Marketing Federation Ltd.
Amul Dairy Road,
PBNo.10,Anand-388001,
Gujarat,India

Phone: +91-2692-258506,258507,258508,258509
Fax: +91-2692-240208
Email: gcmmf@amul.coop
40th Annual General Body Meeting held on 15th May, 2014

Gentlemen,

With immense pride, I am glad to inform you that our Federation has registered highest ever growth of
32.1%, to achieve turnover of Rs. 18143.46 crores during 2013-14. This is an extremely impressive growth,
especially since our organization has achieved consistent 23% cumulative average growth rate over the last
6 years. In fact, during the last four years, 59% increase in milk procurement price to our farmer-members
has resulted in 46% growth in our milk procurement. By continuously offering most remunerative price for
milk to our dairy farmers, we have incentivized them to enhance their investment towards increasing milk
production. In the coming years, we will continue to progress with the same passion and commitment, with
same values of integrity, efficiency and honesty which our founder Chairman, Dr. Kurien had instilled in our
organization.

In the next five decades, as the world population reaches 9.5 billion, ensuring adequate availability of food
will be the biggest challenge facing our human race. In fact, due to the growing rate of urbanization across
the world, urban population will be much higher than rural population in another fifty years, implying that
there will be fewer hands to produce foods and more hungry mouths to consume food. With rising income
levels across the world, per-capita calorie consumption is also increasing in all regions, with the sharpest
rise projected to take place in developing countries.

In the coming decades, growth in global food demand will be led by Asia, especially India and China. As
income level grows, consumption of fat and protein has increased and there is distinct reduction in
dependence on cereals for carbohydrates. It is therefore no surprise that the highest increase in dairy
consumption during the last 20 years is also from developing countries. In the coming decades, we
anticipate high global growth in demand for dairy products.

In the next fifty years, population of India will cross 170 crores and our economy in PPP terms will be the
second largest in the world, after China. India will be poised to take full advantage of its demographic
dividend as proportion of working age population in our total population will exceed that of China by a wide
margin. In order to realize this demographic dividend, we must ensure adequate availability of food to feed
our growing population. In another five decades, 56% of Indian population will reside in urban areas and
only 44% in rural areas. This clearly indicates that India will also face the problem of ‘mouths to feed’
growing much faster than ‘hands to produce’.

Food still accounts for highest share of monthly household expenditure in India at 31%. With number of
urban Indian households growing by more than three times in the next 50 years, we anticipate sharp rise in
demand for branded, packaged, nutritious food products which are easily available and offer value-for-
money as well as convenience. Affordability and easy availability, along with wellness, convenience and
taste will define food consumption trends in coming years. Within food, milk and dairy products account for
the highest share of expenditure (after cereals) for an average Indian household.

Milk and dairying is one critical dimension of our nation’s food security, in which India has managed to
achieve self-sufficiency, thanks to Amul cooperative movement and the Operation Flood Programme. Today,
apart from being the largest milk producing nation in the world, India is also the largest milk consuming
country in the world. Milk is now the largest agricultural crop in India in value terms, with annual farm-gate
value of Rs. 3.4 lakh crores. Thanks partly to higher per capita milk availability, the life expectancy of
Indians has doubled from just 32 years in 1947 to 67.3 years today.

Rising income-levels and rapid urbanization will ensure that per-capita demand for milk which is 300g per
day currently, will increase to at least 800g per day in the next five decades, which is equal to that of
developed countries. Combined with increasing population, this implies that total demand for milk and dairy
products in India, which is approximately 139 MMTs per annum currently, will increase almost four times, by
the year 2060. This is indeed a golden phase for us. While demand for high quality milk and dairy products
from reputed brands is rising sharply, at the same time, our milk procurement has increased substantially,
in last few years.

In order to take full advantage of this situation, we have planned rapid expansion across our entire value-
chain. In fact, expansion has been our mantra and will remain so in the coming years. While our Member
Unions are enhancing their respective processing and manufacturing capacities, our Federation has been
rapidly expanding its distribution network to ensure that our products reach our loyal customers, even in the
remotest corners of the country.

In line with increase in our milk procurement, our processing capacities across all Member Unions have also
been enhanced from 170 lakh litres per day to 232 lakh litres per day, in the last three years. Our new dairy
projects in Amreli, Bharuch, Surendranagar, Kutch and Bhavnagar will help to further enhance our capacity.
In view of continuously soaring popularity of our flagship brand Amul Butter, we have recently started our
new state-of-the-art butter manufacturing plant with capacity of 40 MTs per day at Gandhinagar. To fulfill
the rising demand for milk powders in India, our manufacturing capacities have been further enhanced with
our new milk powder plant of capacity 100 MTs per day at Palanpur in north Gujarat, which will soon
commence production.

New dairy plants at Virar (near Mumbai) and Ujjain have already commenced operations. In the pipeline are
new dairy projects at Rohtak, Faridabad, Kanpur, Lucknow and Kolkatta. Once all these new plants are
commissioned, our combined processing capacity will be enhanced by another 60 lakh litres per day. These
new dairy plants will enable us serve more customers with fresh dairy products such as liquid milk, dahi,
buttermilk, lassi and paneer, apart from enhancing production capacities of our long-life products.

In line with our culture of continuous innovation at Amul, we have recently launched entire range of Amul
milk beverages in highly customer-friendly PET bottles. Using cutting-edge technology, our high-speed PET
bottle filling plant can pack more than five lakh bottles every day. In an effort to ensure that our loyal
customers are able to enjoy their favorite Amul cheese with world-class packaging features, we have
installed multiple high capacity cheese packaging lines using the best technology available in the world. To
help our customers save time and effort in preparing desserts and confectionary, we have also significantly
enhanced production capacities for sweetened condensed milk. While we are continuing to move ahead on
the path of innovation, we remain conscious of our responsibility to ensure that our customer get maximum
value for their hard earned money, by providing them with highest quality of milk and dairy products at
most reasonable prices.

We have also enhanced our distribution reach to ensure widespread availability of Amul products across the
length & breadth of our country. We have recently added five new full-fledged branches. In an effort to
reach even the remotest corner of India, our distribution network has expanded rapidly to add 2300 new
distributors in last three years. In order to increase the efficacy of coverage in rural and semi-urban
markets, our augmented ‘Hub and Spoke’ model has expanded availability of Amul products to additional
3000 smaller towns through 160 Super Stockiest. In a major technological leap, our information systems
network is being extended forward to seamlessly integrate all our distributors with our own SAP system. We
have been able to increase and efficiently manage traffic on our four distribution highways for chilled,
frozen, ambient and fresh products. Our network of exclusive Amul Parlors has also been expanding at the
rate of three parlors per day and we now have the largest single brand retail chain in India.

This year, we took giant strides in expanding our presence in International markets. Our presence on Global
Dairy Trade platform in which only the top six dairy players of the world sell their products, has earned us
respect and recognition across the world. By selling milk powders on GDT, we could not only realize better
prices as per market demand but it also firmly established us in the league of top dairy players in world
trade. We enhanced our image as a reputed global supplier and we could connect to several new buyers and
markets for the first time. Leveraging on the superior quality of our products and favorable market
conditions, we managed to achieve export turnover of Rs. 530 crores in 2013-14. We will strive to make
brand ‘India’, a formidable force in global dairy market.

The most critical part of our expansion drive is to ensure maximum growth in milk procurement from our
farmer members. Integral to Amul cooperative model is the fact that control of the entire value chain
remains firmly in the hands of the farmers. Through supply-chain efficiency, we ensure that maximum share
of consumer’s rupee flows back to the farmers. Value-chain innovations leveraging on technology have also
helped in enhancing milk production, with increasing use of milking machines at farm level as well as bulk
milk coolers and automatic milk collection systems. We have intensified our efforts to enhance productivity
of milch animals through scientifically designed programs such as Calf Rearing program, Pure Breeding
program, Total Mixed Rations program and Productivity Enhancement Program. A specially designed
program to encourage Commercial dairy farming is also helping to attract next generation of dairy farmers
to remain in the business. Footprint of Amul cooperative now covers almost the entire state of Gujarat with
inclusion of Porbandar District Cooperative Milk Producer’s Union as a part of Amul family.

I now present to you, our Federation’s Annual Report and the Audited Accounts for the year 2013-2014.

REVIEW OF OPERATIONS
MILK PROCUREMENT

Total milk procurement by our member unions during the year 2013-14 averaged 135.73 lakh kilograms
(13.57 million kg) per day, representing growth of 3.6 per cent over 131.03 lakh kilograms (13.10 million
kg) per day achieved during 2012-13. The highest procurement was recorded during February 2014 at
169.44 lakh kilograms (16.94 million kg) per day.

SALES

During the year, sales of our Federation registered an highest ever, record growth in sales of 32.10 per cent
to reach Rs.18143.46 crores (Rs.181.43 billion). Last year, our turnover was Rs. 13735.15 crores (Rs.
137.35 billion).

I am also pleased to note that our Federation has done remarkably well in most of the value added
consumer packs. Amul long-life UHT Milk has shown an impressive value growth of 40%. Sales of Amul
Cream in long-life UHT packaging also increased by 37% in value terms. Our entire value-added milk
beverages range registered quantum value growth of 25%.

In Ghee category, we achieved spectacular value growth of 46%. We also extended the reach of Amul ghee
by developing and launching variants customized for specific regions. Our flagship brand, Amul Butter
remains an eternal favorite of Indian consumers. In 2013-14, we achieved 21% value growth in Amul
Butter, which is over and above 18% value growth achieved last year. Our new advertising campaign
designed to increase butter consumption by popularizing its usage among young children, was a huge
success. Amul Cheese range retained its dominant share of Indian cheese market with impressive value
growth on 22%. In fact, Amul Cheese has seen consistent and highly impressive growth over the last
several years.

Sales of Amul fresh milk in pouches once again grew by 23%. We launched Amul Milk in Goa and Gwalior
markets and our brand received enthusiastic welcome from consumers in these markets. Our babyfood
brand Amulspray, which is also one of the largest food brands in India, registered impressive 18% value
growth. In sweetened condensed milk category, we achieved 22% growth in 2013-14, over and above 27%
growth last year.
AMUL Ice Cream posted a growth of 13.2%, over last year. Once again we consolidated our position as No.
1 Ice cream brand in India leaving a wide gap with the nearest competitor. This year was the year of
“Makeover for AMUL Ice Cream”. The brand changed over to an attractive new design.

DISTRIBUTION NETWORK

GCMMF has a very unique model of distributing its ambient, chilled, frozen and fresh products range through
four distribution highways. This unique feature of managing distribution through four highways keeps us
ahead of competition in servicing the market. With the objective of managing the inbuilt complexity of four
distribution highways in the same markets, we need to be as close to the market as we can. Working on
these lines, we have opened five new branches during the year. We have also been expanding our
distribution network by adding new distributors, every year. Moving ahead on our objective to provide
exposure to our channel partners about the co-operative institutions with whom they are associated, we had
arranged for visit of our distributors and their salesmen as well as Amul parlour franchisees to Anand.

COOPERATIVE DEVELOPMENT PROGRAMME

GCMMF family welcome one more milk union namely, Junagadh District Cooperative Milk Producers' Union
Limited as ordinary member. We now have 17 ordinary members of GCMMF. During the year, we have
provided technical, managerial and marketing support to Porbandar Milk Union for establishment of dairy
cooperative structure in the district. We have also continued to provide support to Milk Unions of Saurashtra
and Kachchh region, to organize farmers to build and develop cooperatives and increase milk production and
procurement. We have also developed a dedicated initiative to improve animal health services, by
conducting health camps and veterinary routes in Saurashtra and Kachchh region.

Stepping up our efforts in cooperative development

During the year, Member Unions continued to implement the module on Vision Mission Strategy (VMS) for
primary milk producer members & Village Dairy Cooperatives under ICD programmes. Specially trained
consultants facilitated around 1148 Village Dairy Cooperative Societies (VDCS) and have conducted their
VMS workshop, prepared their Mission Statements & Business Plans for next five years. Till date, 8506 VDCS
have prepared their mission statement and Business plan under the initiative. During the year, 2366 VDCS
have also reviewed their business plan under annual revisit of VMS and have prepared action plan for next
year to propel the momentum gained through VMS.

Strategic Productivity Enhancement :

GCMMF and Milk Unions have identified the gaps which are hindering the efforts of improving milk
productivity and therefore have envisioned integrated intervention to achieve objective of higher milk
productivity and production, titled Strategic Productivity Enhancement Programme.

The concept of this programme is designed with an aim to develop a genetically improved animal with high
productivity. It initiates with the selection of elite animals, to develop pure bred cows and buffaloes with
high genetic potential by adopting Pure Breeding Programme. Accordingly, 14968 Superior animals having
high productivity have been identified under the programme and their better progeny will be obtained by
using 100% pure bull semen. In line with our objective, during the year we have received the first lot of
imported progeny tested 100% Pure HF semen doses. To further develop the genetic potential of these
calves we have planned the Calf Rearing Programme. Around 45730 calves have been registered under Calf
Rearing Programme. Activities of Strategic PEP and FIP are being monitored through a dedicated system
on www.amul.org.in .
Entrepreneurship Development Programme for Dairy Farmers :
We are certainly well beyond a ‘one size fits all’ approach and so to identify the gaps and meet the needs of
member milk producers, we conduct door to door Animal Census every 5 years for all our 3.3 million
members across Gujarat. Such survey helps us in analyzing the problem areas of the animal husbandry
practices being followed by the milk producers. Through analysis of such survey, it was discovered for the
development of the farmers to the next level, we need to segment the member milk producers as per the
herd size and productivity of animals as need of the milk producers varies across such groups, with respect
to the Animal husbandry practices being followed by them. Based on detailed analysis, it is learnt that milk
producers having herd strength of 30 and above animals have comparatively better understanding of animal
husbandry practices and have different training needs. Such milk producers would be trained, through
interactive group workshops to better understand farm economics and develop management plans for
increasing income and reducing operating costs.

Contributing to sustainable ecological development:

Milk Producer members of Gujarat have been celebrating the nation's Independence Day in a novel manner
by planting millions of saplings across Gujarat. The milk producers of Gujarat Dairy Cooperatives are
conducting mass tree plantation drive every year on Independence Day for last seven years and have
planted more than 441 lakh trees and demonstrated their commitment towards preserving and contributing
to improvement of the environment and making Gujarat Green. For the tree plantation activity we received
seven consecutive Good Green Governance award from Srishti during 2007 to 2013.

INFORMATION TECHNOLOGY INTEGRATION

We are glad to inform you that your Federation has moved a step further towards integrating Cow-to-
Consumer (C2C) IT Value Chain with implementation of “Common WD Software”, popularly known as
Distributor Management System (DMS). This application is supported with Mobile based order booking
application (Sales force automisation – SFA) for Wholesale Distributors salesmen.

Your Federation has also rolled-out Mobile Application based Order Booking for Fresh products across
branches. This is very helpful to our 2000+ Milk distributors in sending order directly from the market,
monitoring transactions and credit limits.

The Path of Innovation…..

The culture of innovation is ingrained in the DNA of Amul cooperative movement. The genesis and history of
Amul chronicles several mega-innovations such as pioneering breakthrough in manufacturing milk powder
and cheese out of buffalo milk. Cumulative impact of these innovations propelled Indian dairy industry to a
position of eminence on global dairy map. Series of technological and marketing innovations have provided
benefits of market access, financial linkages and value-addition, directly to 33 lakh farmer members of Amul
family.

In marketing terms, our innovation has been to redesign the entire imagery of milk from a plain white
commodity to a wide range of trendy beverages in contemporary packaging formats. Our wide network of
exclusive Amul parlors is a pioneering innovation in FMCG industry and helps to bring our brand closer to
our customers, besides giving us a platform to showcase the entire Amul range. Through our innovative ‘Eat
Milk’ campaign, we have been trying to enhance dairy consumption among our urban youth, educating them
about the nutritional goodness of milk and dairy product. Our highly creative marketing communication
initiatives in digital and social media have helped to strengthen our bonding with youngsters. For these
innovations, we have received AIMA-RK Swamy High Performance brand award 2013 and CNN-IBN
Innovating for better tomorrow award, in recent months. This adds to the long list of honors and accolades
already received by Federation, in its glorious history.
Moving further ahead on the path of innovation, we plan to enhance & widen our product portfolio, based on
demand and expectations of our loyal consumers. Using insights from consumer research and learning from
the experience of dairy industry across the world, we will introduce innovative products customized as per
requirement of specific segments of consumers. In terms of process innovations, we will continue to
leverage heavily on information technology across the entire value-chain of dairy business, seamlessly
linking our farmer members in 17000 villages of Gujarat to millions of consumers across the country.
Another dimension of technological innovation that we plan to emphasize on will be to enhance productivity
per animal, with the ultimate objective of increasing milk production as well as reducing cost of milk
production.

During the year 2014-15, we plan to continue with our growth trend and will target at least 21% growth to
exceed turnover of Rs. 22000 crores. We also plan to further expand our milk procurement network to cover
almost the entire region of Saurashtra. We acknowledge and appreciate the tremendous trust that Indian
consumers have placed in us, over the last six decades. We are confident that we will succeed in our
endeavor, with blessing and support from all quarters.

ACKNOWLEDGEMENTS

Before closing, I would like to thank all those who have helped to make our Federation’s operations
successful.

We are grateful to the Government of India for immense support received from various departments and
specifically from the Department of Animal Husbandry and Dairy Development. We convey our special
thanks to NCDC for providing valuable support to our village co operative dairy societies. We are also
thankful to the Government of Gujarat for all the help and cooperation, extended to our organization.

National Cooperative Dairy Federation of India had been providing us with invaluable support in coordination
with other agencies and organizations. National Dairy Development Board had played a role in our growth
and development. We are very grateful to them.

We express our deep gratitude to Dr. Amrita Patel, former chairperson of National Dairy Development
Board, Anand, who had been a long-standing member of Federation board and has recently stepped down
from this role. We are extremely indebted to her for the guidance and support that she has provided to us
over the years.

Institute of Rural Management, Anand, as always, has contributed to the perspective building and
professionalization of the management of cooperative sector. We express deep gratitude for its support.

We are indebted to Vidya Dairy for having organized training programs on dairy technology for our
employees. We are also grateful to SMC College of Dairy Science, Anand, for strengthening the dairy
cooperative sector, by providing technically skilled manpower. We express our sincere thanks to the College
of Veterinary Science and Animal Husbandry, Anand.

Our advertising agencies, bankers, insurers, management consultants, suppliers and transport contractors
have been of great help to us in managing our growth and are our partners in success. We acknowledge
their contributions and commit ourselves to continue and strengthen this fruitful alliance in all times to
come.

The Indian Railways has played a crucial role in the growth of our dairy cooperatives since inception. We
thank them for their continuous support.
We depend on the efficiency of our WC&F agents, distributors, retailers and most important of all, the
patronage of our consumers, who have come to regard our brands as synonymous with quality and value.
While thanking them for their support, we assure them that we shall strive endlessly to delight them.

Our Member Unions are our strength. We thank them for their guidance, support and cooperation without
which we would not exist.

Lastly, we thank the officers and staff of our Federation for their continued perseverance, loyalty and
unflinching efforts devoted to our cause.

Thank you.

For and on behalf of the Board of Directors

Jethabhai P. Patel

Chairman