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SAP Leonardo

Enablement Workshop
Olivier Demeusy, Center of Excellence EMEA North, SAP Platform
October 2017
Agenda

09 30 :
Morning

Setting the stage

12 30 : Lunch

13 30 :
Afternoon

Examples

16 30 :
Stéphanie Karamalakova
Olivier Demeusy
Jan Koster
Chris Reed
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Digitalization

Intelligently connecting People, Things and Businesses

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SAP Leonardo is …

“The Digital Business System


that enables you to Innovate
at Scale to confidently
redefine your business”

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Design Thinking

Data Intelligence Analytics

Blockchain Internet of Things

Machine Learning Big Data

Platform

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Platform

What is the Platform?

Why is the Platform important?

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Data Sources, Access Methods, and Information Need

Consoli- Archive and


Information need Real time Visibility Ad hoc Predictive Sentiment
dated analysis

Unstruc-
Real-time Operational Data Agile data Near-line Predictive
Architecture tured data
data mart data mart warehouse mart data mart data mart
mart

Direct,
ETL and ELT Federation ELT, ETL and federation of
Access method Streams database
replication and ETL data and queries
replication

Sensors, Trans-
Transactional and
Data Source IoT and actional Any Source Social
analytical systems
events systems

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Data Value

Hot Data Warm Data Cold or Frozen Data Candidate Data

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Data Warehouse Scenarios

Very Large Data Marts Huge


Extremely Large Data Warehouses
internet scale business
processes internet scale business processes
modest challenges regarding many data models
semantics, consolidation, many different data sources
harmonization, etc. Data
Data Lakes
few data sources Volume

Data Marts Data Warehouses


data mart or operational mix of scenarios with small and
analytics Modest large amounts of data
modest number of tables many (1,000s to 10,000s) of data models
modest need for integration Modest Huge many (100s to 1,000s) different data
between data models Complexity sources
(number of data models, sources, …)

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Redefining Systems of Differentiation
Increased Visibility & Better Processes

Accelerate Simplify cross Extend analytical


departmental insight enterprise context
with Agile Data Marts transparency with Data Lakes
with Modern Data
Warehousing

Ensure confident
decision making
with Trusted Analytics

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SAP HANA Digital Hub
Providing a Business Data Model with Provisioning Services
Consumer
Grade
Digital Boardroom Open Analytics
Applications
SAP HANA
Studio/Web IDE SAP
Application Predictive
Function Analytics Tools &
Modeler (AFM) Applications

Data harmonization
Access data in-place
Governance Enterprise-wide master data like Lightning fast,
Audit proof “Sealed, Signed and hierarchies, time-dependent data etc. Integrated operations, modeling in-memory Consistent Real- Calculated and
Delivered” data persistence & development Time data restricted KPI’s
Agile/Virtual Data Model
Mobile IOT
In-Memory SAP HANA Digital Hub

syslog

Logging
Meter Building
APPLICATION SERVICES PROCESSING SERVICES INTEGRATION & QUALITY SERVICES Smart Data
Streaming
01001000
</>

compatible
Click Stream Truck

NW-VSI
Web Server JavaScript Spatial Graph* Predictive Search Data Virtualization ELT & Replication Machine

Antivirus
ALM

Fiori UX Graphic Application Lifecycle Text Streaming Series Business Data Hadoop & Remote
Modeler Management Analytics Analytics Data Functions Quality Spark Integration Data Sync

“Single Point of Truth”

Kerberos
DATABASE SERVICES

Single Sign-On
SAML
Columnar Multi-Core & Advanced Multi-tenancy Multi-Tier Data Openness Admin & High Availability &
OLTP+OLAP Parallelization Compression Storage Modeling Security Disaster Recovery

Smart Data Integration R Integration Spatial Engine


Smart Data Access

Compliance
Spatial Data Types Spatial Functions

SQL
Adapter
Metadata Virtual Tables
Provisioning Framework
Compiled
Geocoding Maps & POI

Queries
Spark
Controller
Drill Downs

Identity Mgmt
SQL
SAP Business
Data

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Data Value - Data Lifecycle Management (Temperatured Data)

SAP HANA SAP HANA SAP IQ SAP Vora


Dynamic Tiering HADOOP

Hot Data Warm Data Cold or Frozen Data Candidate Data


Modern in-memory platform New: in-memory dynamic tiering Data persistence optimized in system Acceleration with SAP Vora
option landscape through relocation of
Real-time transaction and analysis SAP HANA smart data access
infrequently accessed data to SAP IQ
Native predictive, text, and spatial Disk-based, dynamic tiering option capability for Hive- and Spark-type
using smart columns Less frequently accessed data scenarios
algorithms
archived in time partitions
High performance and efficient
compression
Excels at queries on structured data,
from terabyte to petabyte scale
No data duplication

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What is SAP HANA?

• ODBO
• MS Excel
• BICS • 3rd Party OLAP Tools
• NetWeaver BW
• SAP BOBJ
BICS MDX
• HTTP
• RESTful services
• ODBC / JDBC • JSON / XML
Unstructured
• 3rd Party Apps • Python
(Text)
• 3rd Party Tools • Go
OData
GeoSpatial
SQL Views (OLAP)
Parallel
Calc

Out • “TensorFlow”
ACID Compliant
Database XSA App
Scripting Server
- In-Memory
Engine - Row Store
- Column Store ML
In
Business Integration
• “R”
HANA Function
Cockpit Library “R” HS
Predictive
Analysis Integration
Libraries Smart Data
& Streaming • External DB
Smart Data
Integration Infinite Insight • 3rd Party DB
Smart Data
Access
• Batch Transfer HS Bulk DCX
• SAP & Non-SAP Loader (SAP Data)
• Extensive Transformations SLT Replication
• Structured & Unstructured
• Hadoop Integration • Near Real Time
• SAP & Non-SAP

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Three Approaches to deploy SAP HANA platform

Cloud approach On-Premises approach Hybrid approach

On - Premises On-Prem
PaaS
Cloud
IaaS … …
Tailored Datacenter
Appliance
Integration …

SAP HANA platform SAP HANA platform SAP HANA platform

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What is SAP Cloud Platform?
• Commerce
• Localization/Tax
• Data Quality
Programming
• HTML5 Models
Business
• XSJS/XSA Services
• Java Node.js
• Python
• Community buildpacks

Dev • Development
/ • Lifecycle Management
Ops • Profiling
• Monitoring
• Debugging
• Performance statistics

• SAP ASE
• PostgreSQL
• Redis • Integration
Platform • Analytics
• MongoDB
Data & Storage Services • Collaboration
• (Big) Data Services
• SAP HANA Services • Security
• Hadoop • UX
• SAP Vora • Mobile
• IoT
• Machine Learning

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Design Thinking

Data Intelligence Analytics

Blockchain Internet of Things

Machine Learning Big Data

Platform

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Internet of Things

noun: Internet of things

the interconnection via the Internet of computing devices embedded


in everyday objects, enabling them to send and receive data.

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IoT

Do I need IoT for Data Science?

no.
no Big Data either.

IoT can be a data source, e.g. in Predictive Maintenance

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Design Thinking

Data Intelligence Analytics

Blockchain Internet of Things

Machine Learning Big Data

Platform

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Big Data

noun: big data

extremely large data sets that may be analyzed computationally to


reveal patterns, trends, and associations, especially relating to human
behavior and interactions.

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Big Data

Do I need Big Data for Data Science?

no.
no IoT either.

Big Data can be used as a source

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Design Thinking

Data Intelligence Analytics

Blockchain Internet of Things

Machine Learning Big Data

Platform

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Data Intelligence

noun: Data intelligence

the analysis of various forms of data in such a way that it can be used
by companies to expand their services or investments. Data
intelligence can also refer to companies' use of internal data to
analyze their own operations or workforce to make better decisions in
the future.

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What Makes a Use Case a Data Science Use Case?

If you want

Business Value from your Data


it might be Data Science

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Extend your Analytics Capabilities

Competitive Advantage Sense & Respond Predict & Act

Optimization

Predictive
Modeling What is the best that
could happen?
Generic
Predictive
Analytics
Ad Hoc
Reports & What will happen?
OLAP
Standard
Cleaned Reports
Raw Why did it happen?
Data
Data

What happened?

Analytics Maturity

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AI Virtuous Circle

u The more Data you have …


Leading to more data…

w Leading to
better customer v The more
experience … intelligent you
can make your
products …

@timoelliot
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Design Thinking

Data Intelligence Analytics

Blockchain Internet of Things

Machine Learning Big Data

Platform

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Analytics

noun: Analytics

the discovery, interpretation, and communication of meaningful


patterns in data. Especially valuable in areas rich with recorded
information, analytics relies on the simultaneous application of
statistics, computer programming and operations research to quantify
performance.

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ENTERPRISE ARCHITECTURE FOR THE
DIGITAL ECONOMY

Business Business
process intelligence

Business partners Sources of data

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SAP can help you lead your organization’s digital journey

IoT
Customer
Organizations that provide people Insight Decision
with the insight they need to make
better decisions and enable them Employee Enterprise

to act is what will distinguish


between who is the disruptor or Big
disrupted Data Partner

Action

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Data is the fuel

Analytics
Business Intelligence, Predictive, Planning

Data Lake Data Warehouse SAP Cloud Platform


“Single Point of Truth”

S/4HANA
Streaming Virtual Access ETL ELT

Data SourcesData Sources


SAP, non-SAP,SAP, non-SAP,Cloud
On premise, On premise, Cloud

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Our Product Portfolio
SAP BusinessObjects Analytics
SAP Analytics Cloud

Public Cloud
(SaaS)

Interoperability
Hybrid Scenarios
BI Predictive Planning

On-premise
and Private
Cloud
SAP BusinessObjects Enterprise SAP BusinessObjects Planning and SAP BusinessObjects
Lumira 2.0, WebI, Consolidation, optimized for BW/4HANA Predictive Analytics
Analysis for Microsoft Office
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Design Thinking

Data Intelligence Analytics

Blockchain Internet of Things

Machine Learning Big Data

Platform

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Machine Learning

What is Machine Learning?

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https://experiments.withgoogle.com/ai

http://www.clarifai.com

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Analytics Landscape and Terminology

IA
(Intelligence
Augmentation)
vs
AI
(Artificial
Intelligence)

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Analytics Landscape and Terminology

Exploratory Analytics

Structured
Advanced
Data
Analytics

Artificial Intelligence
Knowledge,
Semi-Structured
Learning
Analytics & Data
Reasoning

Unstructured
Cognitive
Data

Conversational
Analytics

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Machine learning is the reality behind artificial intelligence

What is machine learning?


Computers learn from data without
being explicitly programmed.
Machines can see, read, listen,
Why now?
understand, and interact.
Big Data (for example, business networks,
cloud applications, the Internet of Things,
and SAP S/4HANA)
Massive improvements in hardware
(graphics processing unit [GPU] and
multicore)
Deep learning algorithms

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Artificial Intelligence

Machine Learning Deep Learning


How enterprise data is transformed into business value
From data to insights

Input Machine learning Output

Train
model Applications
(such as cash application)
Text Video

Prepare Apply
Speech data model
Image
…and more
… and more Services
Capture (such as invoice processing,
feedback profile matching)

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SAP’s vision for enterprise machine learning

SAP Leonardo
Machine Learning
Create your own intelligent infrastructure

Automate Knowledge Work Do the Impossible


Image-based Ariba commerce
Transformational HR services
Contextual Concur travel concierge
Video-aware marketing
Lights out finance operations Visual store execution
Drone and satellite-based
asset management
Self-driving customer service
Conversational sales bots Vision-enabled manufacturing
Customer retention insights Contextual logistics

SAP Cloud Platform and SAP HANA


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SAP Predictive Analytics
In-Database Machine Learning Machine Learning Services Intelligent Apps & ML
Data Science Platform
Extensions

- Enable Business Analysts & Citizen Data Scientists to


create predictive models through simplified approach

- Automate the end-to-end process - data preparation, model Automated Modeler Expert Analytics (VCF)
training and model deployment are fully automated Train
model
- Ensure the output is ready to consume by business users.
- Wide range of in-database & in application scoring options to
enable deployment everywhere
Prepare Apply
- In application deployment through Predictive Analytics integrator data model
(PAI)
Data Manager

Predictive Factory
Capture
feedback

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SAP HANA In-Database ML and Application Development Platform
Data Science Platform In-Database Machine Learning Machine Learning Services Intelligent Apps & ML Extensions

- Strategic Data Platform for all SAP Applications


Push Machine
- Machine Learning Libraries allowing in-memory and co-located Algorithms Learning close to
And Data Data
transactional and analytics processing

- Predictive Analytics Library


Over 90+ algorithms, covering Classification, Regression, Clustering, Association analysis, Time Algorithms
series forecasting, Link analysis, Recommender systems, Outlier detection, statistical and data
pre-processing functions
designed to run in-
memory
- Integration / Extensibility
SAP HANA R integration and Google Tensorflow integration
Streaming Analytics embedded machine learning Parallel processing
Application function library (AFL) SDK embedding custom C++ functions
for fastest
SAP Application-specific function libraries for optimization and demand forecasting
in SAP Supply Chain- and SAP Retail Applications predictions,
forecasts, …

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SCP Predictive Services
Data Science Platform In-Database Machine Learning Machine Learning Services Intelligent Apps & ML Extensions

Tabular • SCP Core Services


• REST based services deployed into SCP instances
• Clustering
• Forecast • SAP Predictive Analytics automated technology.
• Recommendation Service
• Key Influencers • PAi REST
• Outliers • Seamless consumption of models by Business application.
• Scoring Equation
• Business process works out of the box.
• What-if
• PAi REST (PA Application Integrator • Model trains automatically on customer data.
for Cloud Deployments) • Customer can manage the lifecycle of the model using SAP PA without development cycles.
• The customer’s data science team can configure & customise the model using SAP PA

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Machine Learning Foundation
Data Science Platform In-Database Machine Learning Machine Learning Services Intelligent Apps & ML Extensions

Tabular Image Text

• Time series change point • Image feature extraction • Topic detection


detection • Image classification • Text classification
• Similarity scoring • Customizable image • Text feature extraction
classification

TechEd 2017 Announcements - Deep Learning Services – TensorFlow


Deploy, Manage and Customize in SAP Cloud
Deploy, Manage and Monitor run your own TensorFlow Model on ML foundation
Leverage and benefit from the platform capabilities of ML foundation like authentication and scalability
Use your existing data assets to retrain ML foundation’s image or text classifier
Simply access ML foundation’s API for retraining – no extensive machine learning knowledge required
Benefit from having a classifier that is tailored to your own business
Leverage ML foundation’s capabilities to serve your training jobs

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SAP Leonardo Machine Learning Foundation
Broken product similarity search use case

SAP Leonardo
Machine Learning
Service Ticket, e-mail incl. Image Feature Extraction Product Identification and
image of broken product Similarity Scoring automatic classification

SAP’s Machine Learning automatically classifies product images and enables faster customer
interaction with precise information on potential product repair cost or item substitution.

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SAP CoPilot
The digital assistant for the live enterprise

Business context awareness


Understanding the business context, and pro-actively suggesting
solutions using predictive functionality

Conversational (multi-modal) UI
Conversational UI using Natural Language Processing functionality
with a focus on the next-gen UX to create a human-like experience

Cross Applications
Allows seamless transition across platforms; start a task on a mobile
device and continue later, on a desktop or vice versa

Self Learning
Using machine learning functionality to gain knowledge based on
SAP CoPilot - One digital assistant historic data, experience, and take action in response to new or
with one personality across all unforeseen events

products and solutions, industries Simple Access to Enterprise AI Platform


and lines of business Integration to SAP and Non-SAP Solutions
Simple access to Natural Language Processing and Machine
Learning functionality via APIs
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SAP Leonardo Machine Learning: Portfolio of Capabilities
End-User Data Scientist

Data Science
Platform

Intelligent Apps & ML Extensions Data Preparation

Standalone ML Extensions to existing Configurable Conversational


Data Exploration
Companion applications (e.g. SAP extensions powered Applications
Applications (e.g. SAP Resume Matching) by PAI (e.g. SAP (e.g. CoPilot, Digital
Brand Impact) Fraud Management) Boardroom) ML Modelling

End to End Automation


Machine Learning Services In-Database Machine Learning
In-Application Deployment
App Dev
Text/ Document Image/Video Conversation Business Data Streaming Infrastructure Operationalization/Production
Services Services al AI Services Services Integration Analytics
Developer

(e.g. Java, readiness


(e.g. Sentiment (e.g. Image (e.g. Natural (e.g. Service JavaScript, UI5)
Analysis) classification) Language Ticket Database Model Storage/Lifecycle
Understanding) Intelligence) Extended ML Development (e.g: Management
Integration SQL, SQLScript,
Structured Data Geospatial Graph Services (e.g. R, Tensorflow) Graph, Spatial)
Services (e.g. Earth (e.g.
(e.g. Time Series Observation recommendation Predictive and Machine Learning Functions
Analysis) Analysis) service) (e.g. classification, regression, time series
forecasting)

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The versatility of SAP Leonardo ML Foundation - Business Services
Embedded in SAP standard solutions and available for building your own applications

Service Product
adoption integration

SAP Hybris Cloud for Customer

SAP S/4HANA
Installed
base
Fraudulent
transactions1 SAP Fraud Management

ISVs / Partners / Customers Installed


base
Third-party front/back-office solutions,
partner implementations, … New
customers
1) Depending of services integration will be via API or SAP BusinessObjects Predictive Analytics integrator
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 52
Design Thinking

Data Intelligence Analytics

Blockchain Internet of Things

Machine Learning Big Data

Platform

© 2017 SAP SE or an SAP affiliate company. All rights reserved. 53


Blockchain

What is Blockchain?

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Blockchain can transform transactional networks

Blockchain is a new protocol for distributed Quality Compliance and legal


assurance
ledgers in multiparty business processes documentation

Trust between participants without central


authority (secured by cryptography and
consensus algorithm) Government

Operational simplification of collaborative


scenarios (decentralized control, direct peer-to- Supplier
Payments Decentralized
peer interaction) Company voting

Increased transparency, auditability, and


regulatory compliance (immutability of records)

Real-time value transfers (digital assets)


Trade finance
System-enforced intercompany business rules Bank
(smart contracts)

Risk reduction without intermediaries Connected car Individual

© 2017 SAP SE or an SAP affiliate company. All rights reserved. 55


How Blockchain Works

Here are five basic principles underlying the technology.


1. Distributed Database
Each party on a blockchain has access to the entire database and its complete history. No single
party controls the data or the information. Every party can verify the records of its transaction
partners directly, without an intermediary.
2. Peer-to-Peer Transmission
Communication occurs directly between peers instead of through a central node. Each node stores
and forwards information to all other nodes.
3. Transparency with Pseudonymity
Every transaction and its associated value are visible to anyone with access to the system. Each
node, or user, on a blockchain has a unique 30-plus-character alphanumeric address that identifies
it. Users can choose to remain anonymous or provide proof of their identity to others. Transactions
occur between blockchain addresses.
4. Irreversibility of Records
Once a transaction is entered in the database and the accounts are updated, the records cannot
be altered, because they’re linked to every transaction record that came before them (hence the
term “chain”). Various computational algorithms and approaches are deployed to ensure that the
recording on the database is permanent, chronologically ordered, and available to all others on the
network.
5. Computational Logic
The digital nature of the ledger means that blockchain transactions can be tied to computational
logic and in essence programmed. So users can set up algorithms and rules that automatically
trigger transactions between nodes.

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Potential applications

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«Blockchain will do for transactions
what the internet did for sharing the
information»
Mark van Rijmenam

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Design Thinking

Data Intelligence Analytics

Blockchain Internet of Things

Machine Learning Big Data

Platform

© 2017 SAP SE or an SAP affiliate company. All rights reserved. 61


Design Thinking

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SAP Leonardo
DESIGN THINKING
Jan Koster
Customer Innovation Principal
SAP Leonardo
We have entered a DIGITAL RENAISSANCE

And once again,


LEONARDO
will show the way.

© 2017 SAP SE or an SAP affiliate company. All rights reserved. 65


Design Thinking

Collaboration
Connected Data Business Process
Innovation
Integration Mobile Big Data

Intelligently connecting People, Things and Businesses


Machine Natural Networks
IoT
Learning Language Microservices
APIs
Real-time
Analytics

Experiences

© 2017 SAP SE or an SAP affiliate company. All rights reserved. 66


Industry Market Trends
Market Trends – Digital Transformation
Emerging Systems of Intelligence

Artificial Intelligence & Embedded Machine Conversational


Machine Learning, Learning, Analytics Applications: the new
IoT, Insights providing built-in User Experience
guidance

By 2018, 75% By 2019, APIs natural-


By 2019,
of enterprise and ISV will be the primary
mechanism
language
development will
include AI or ML - IDC to connect data, generation
algorithms, and decision will be a standard feature
services - IDC of 90% of modern BI
platforms - Gartner

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The world is going digital and moving faster than ever.

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How we work
Organizational Needs

Desirability
Human Factors

Feasibility Viability
Technology Business
Factors Factors

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Innovation Opportunity

Design

Desirability
Human Factors

Feasibility Viability
Technology Business
Factors Factors
Design Design

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Innovation Opportunity

Design

Desirability
Human Factors

Feasibility Viability
Technology Business
Factors Factors
Design Design

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The Innovation Design Approach

+ +

People Process Space


Multi-disciplinary Teams Iterative Design Approach Fostering Creativity
& Collaboration

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People
The Multi-Disciplinary Team

Designer
End End
User User

Tech Business
Expert Expert

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Iterative Design Process

Design
Discover &
Deliver
Prototype

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SAP Leonardo Open Innovation
Deliver SAP Leonardo Innovation Use Cases by involving Real End Users

Design USE
Thinking CASE
BUILD

Design
Explore Discover & Deliver
Prototype

Hands-on Workshop, Create clickable design Develop Proof of concept


show-as-is process, create prototype in BUILD
High
8 11
15
17

14
5 12

of customer use case


Value to Company

personas, storyboard,
16

13

10
4 6

create Use Fiori UX where Validated proof of concept


applicable
3 7

with demo data by end


9

Low Value to Finance Division High

Ideas for to be process, users


Identify top use cases feedback in BUILD, create Validate prototype
information architecture iteratively with end users
via BUILD
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 77
The Innovation Design Approach

+ +

People Process Space


Multi-disciplinary Teams Iterative Design Approach Fostering Creativity
& Collaboration

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Space
Fostering Creativity & Collaboration

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IRON LUCKY FISH EXPERIENCE

Dr Christopher
CHARLES
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DELIVER
DISCOVER Build
Persona DESIGN Storyboard
Use cases Ideas
Prototype
https://experience.sap.com/designservices/approach/scenes 86
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Everything you need to design business apps users love

L E AR N J U M P S TAR T C R E AT E G AT H E R
DESIGN WITH I N T E R AC T I V E USER
THINKING G AL L E RY PROTOTYPES F E E D B AC K
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 89
+
= PROTOTYPE
YOUR IDEAS

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build.me
Exploration Exercise
Workshop

Exploration 7 min
Results

Leonardo’s Ideas
BIG
DATA
DATA
INTELLIGENCE BLOCKCHAIN

INTERNET
of THINGS

MACHINE
LEARNING

ANALYTICS

BUILD

© 2017 SAP SE or an SAP affiliate company. All rights reserved. 94


Today

Wrap Up and Next Steps


THANK YOU
Design Thinking

Data Intelligence Analytics

Blockchain Internet of Things

Machine Learning Big Data

Platform

© 2017 SAP SE or an SAP affiliate company. All rights reserved. 97


© 2017 SAP SE or an SAP affiliate company. All rights reserved. 98
Dank U Wel!
Contact information:
Olivier Demeusy
Director, Center of Excellence, EMEA North, SAP Platform
olivier.demeusy@sap.com
+41 58 871 6331

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