Support material

Learning activity 4
You will learn more about reporting verbs and emergencies.

Presentation

Direct speech commands Reported commands

You must keep calm. She commanded me to keep calm.
Don’t hang up the phone. She ordered me not to hang up the phone.

Direct speech instructions Reported instructions

She instructed me to get some cloth
Get some sterile cloth material.
material.
Try elevating his leg. She also suggested elevating his leg.

Direct speech requests Reported requests

What is your name? She requested my name.
She demanded to know how many people
How many people are there?
were ther.

Introductory verb Direct speech Reported speech

 Command + sb “Stand up.” He commanded us to stand

+to + infinitive up.

 Order “Don’t hang up the She ordered me not to hang

phone.” up the phone.

 Instruct “Get some sterile cloth She instructed me to get

material.” some sterile cloth material.

 Beg “Please, don’t cry.” She begged me not to cry.

 Warn “Don’t tell anyone how He warned me not to tell

 the accident happened.” anyone about how the
accident happened.

 Remind “Don’t forget to do the He reminded me to do the

laundry” laundry.

 Demand + to + “What is your name?” She demanded to know my

infinitive name.

 Offer “Do you want me to help He offered to help me.

you?”

 Refuse “I won’t answer the She refused to answer the

phone.” phone.

 Promise “I will pick you up, don’t He promised to pick me up.

worry.”

 Suggest + -ing “Try elevating his leg.” She suggested elevating his
form leg.

 Deny “I didn’t smoke” He denied smoking.

A medical emergency is a situation where life and health are threatened and no
one is really prepared for. However, there are some guidelines you can use in
order to know how to react when facing such situation.

In a medical emergency, follow this protocol:

1. Dial the emergency number (it is 123 in Colombia).

2. The operator will ask you about the emergency.
3. Give him/her detailed information.
4. Provide your personal information i.e. name, age, location, contact numbers,
etc.
5. Follow the instructions given by the operator.
6. Hold on the phone until you are told to do otherwise.
Those simple steps will give you the chance to provide the casualty with proper
assistance.
It is recommended no to give first aid if you are not a trained expert, but there are
some circumstances where there is not much time left and it is better to react. In
case you have the opportunity to do something on your own, the next chart gives
you clear information on how to proceed in specific emergencies.

Practice

A. Complete the crossword with the correct words that complete each sentence.

Fuente: SENA

1. Yesterday I picked up a hot pan. My finger hurts because I ______.

2. I was running to my office but I fell down on the sidewalk. I am in a lot of pain
and my ankle is ______.
3. Help! My husband is lying on the floor, he is breathing but he is not awake. He is
______.
4. The nurse took my temperature because I have ______.
5. He was swimming but I did not know what happened, he couldn’t swim and
breathe simultaneously. He almost get ______.

B. Fill in the blanks with the appropriate reporting form.

1. Don’t hang up the phone.

2. Please, don’t cry.”
3. Do you want me to help you?
4. Try elevating his leg.
5. I didn’t smoke.

Production

A. Write a paragraph retelling the story to another person.

A: What’s your emergency?

B: My father is lying unconscious on the floor.
A: What’s your name? How old are you?
B: I’m Susan. I’m 18 years old.
A: Where are you?
B: I’m at Green Road, 234.
A: Alright. The ambulance is on its way.
B: Are they coming now?
A: Yes. Relax, please.
B: Verify your father’s airway is free of objects.
A: He is breathing without any problem.
B: Lay him on his back.
A: OK. The ambulance is here.
A: Thanks, bye.
 Document control

Name Position Dependence Date

Theme expert Dirección de
Asesor English formación
Juan Carlos December
Author Dot Works - profesional.
Solano 2014
Programa de Dirección
bilingüismo General

Paola Andrea Copy editor - Centro

Adaptation Bobadilla Línea de Agroindustrial September
Gutiérrez producción Regional Quindío 2015