CURRICULUM of COMPETENCY UNIT (CoCU)

Sub Sector Handicraft

Job Area Batik Production
NOSS Title Batik Production Operation
Competency Unit Title Team Competency Enhancement
The person who is competent in this CU shall be able to develop competent manpower in terms of discipline,
attitude, knowledge and skills. Upon completion of this competency unit, trainees will be able to: -
 Identify team competency enhancement requirements
Learning Outcome
 Conduct in-house training
 Maintain team cooperation
 Generate staff performance report
Training
Competency Unit ID SS-100-3:2013-C07 Level 3 60 Hours Credit Hours 6
Duration
Attitude/Safety/ Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria
1. Identify team i. Production work activities 4 Lecture i. Type of
competency ii. Type of organisation production work
enhancement chart hierarchy such as: activities listed
requirements.  Horizontal out
 Vertical ii. Organisation
 Combination of chart hierarchy
vertical and described
horizontal iii. Duties,
iii. Definition of job responsibilities,
description such as: contribution and
 Duties outcomes
 Responsibilities needed from a
 Contribution and position,
outcomes needed qualification
from a position and technical
grade
 Qualification
determined and
 Technical grade
described

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 Attitude/Safety/ Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria
i. Determine type of 8 Demonstration iv. Resources
production work & availability
activities Observation determined and
ii. Determine type of described
organisation chart
hierarchy
iii. Determine type of
designation and job
description
iv. Determine resources
availability Attitude
i. Resourceful in
identifying
team
competency
enhancement
requirements.

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 Attitude/Safety/ Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria
2. Conduct in- i. Training Needs Analysis 8 Lecture i. Training
house training (TNA) process programme,
ii. Training requirements training facilities
such as: and training
 Training programme objectives
 Training facilities described
 Training objectives ii. Suitability
iii. Type of training method overtraining
such as: method
 Coaching selected and
 Lecture confirmed as
 Role play per
requirements
 On Job Training
iii. Training
(OJT)
schedule,
 Multi skilling
venue,
 Site visit participants and
training outline
iv. Training details such as: described
 Schedule iv. Human
 Venue resource
 Participants guideline
 Training outline described
v. Human resource v. Training tools
guideline and staff record and equipment
vi. Training tools, materials preparation
and equipment such as confirmed as
 Computer per
 Software requirements
 Audio Visual Aid vi. Training
(AVA) delivery mode
- Projector determined
- PA system vii. Training
vii. Area of training material
improvement: development
 Soft skills confirmed as
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 Attitude/Safety/ Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria
i. Provide information 16 Demonstration viii. Training
related to Training & programme
Needs Analysis (TNA) Observation delivered to
ii. Determine training subordinate
requirements ix. Training result
iii. Determine type of collected
training method x. Training
iv. Propose training details feedback and
v. Liaise with related effectiveness
department assessed
vi. Prepare training tools xi. Area of training
and equipment improvement
vii. Compile training which includes
material soft skills and
technical skills
viii. Deliver training proposed
programme based on
ix. Assess training training result
feedback and
effectiveness
x. Propose improvement
based on training result Attitude:
i. Proactive in
conducting staff
training
ii. Knowledgeable
in developing
training
materials

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 Attitude/Safety/ Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria
3. Maintain team i. Team work activities 8 Lecture i. Suitable
work activities such as: activities
 Family day determined
 Sport activities ii. Staff activities
 Recreation arrangement
 5S proposed
 Kaizen iii. Staff activities
ii. Staff activities programme
arrangement such as: coordinated
 Schedule iv. Briefing,
consultations
 Venue
and counselling
 Committee members
provided
 Programme/activities v. Team
costing cooperation
iii. Briefing, consultations and relation
and counselling evaluated
technique such as:
 Persuading
 Motivating
 Probing/investigating
 Buddy / mentor
system
 Coaching
 Retraining

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 Attitude/Safety/ Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria
i. Determine team work 10 Demonstration
activities &
ii. Propose staff activities Observation
arrangement
iii. Coordinate staff
activities programme
iv. Provide briefing,
consultations and
counselling
v. Review team
cooperation and
relation Attitude/Safety:
i. Sociable in
maintaining
team
cooperation
ii. Creative in
maintaining
team
cooperation

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 Attitude/Safety/ Training Delivery Assessment
Work Activities Related Knowledge Related Skills
Environmental Hours Mode Criteria
4. Prepare staff i. Staff performance report 2 Lecture i. Report format
performance format confirmed
report ii. Compilation of staff ii. Staff
performance information performance
and status report information and
procedure status collated
iii. Computer literacy iii. Staff
iv. Presentation skills performance
i. Determine report 4 Demonstration report
format & generated
ii. Compile staff Observation iv. Report
performance submitted and
information and status presented to
iii. Produce staff superior
performance report v. Staff
iv. Submit staff performance
performance report report briefed to
superior Attitude superior
i. Meticulous
in generating
staff
performance
report.
ii. Accurate in
staff
performance
reporting
iii. Honest in
presenting
data and
information

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Employability Skills
Core Abilities Social Skills

01.01 Identify and gather information.

01.02 Document information procedures or processes.
02.01 Interpret and follow manuals, instructions and SOP.
02.02 Follow telephone/telecommunication procedures.
02.03 Communicate clearly.
02.04 Prepare brief reports and checklist using standard forms.
02.05 Read/Interpret flowcharts and pictorial information.
03.02 Demonstrate integrity and apply practical practices.
03.03 Accept responsibility for own work and work area.
03.04 Seek and act constructively upon feedback about work performance. 1. Communication skills
03.06 Respond appropriately to people and situations.
2. Conceptual skills
03.07 Resolve interpersonal conflicts.
06.02 Comply with and follow chain of command. 3. Interpersonal skills
06.03 Identify and highlight problems. 4. Multitasking and prioritising
06.04 Adapt competencies to new situations/systems. 5. Self-discipline
03.08 Develop and maintain a cooperation within work group. 6. Teamwork
04.01 Organise own work activities. 7. Leadership skills
04.02 Set and revise own objectives and goals. 8. Learning skills
04.04 Apply problem solving strategies.
04.05 Demonstrate initiative and flexibility.
02.11 Convey information and ideas to people.
03.09 Manage and improve performance of individuals.
03.13 Develop and maintain team harmony and resolve conflicts.
03.14 Facilitate and coordinate teams and ideas.
03.15 Liaise to achieve identified outcomes.
03.16 Identify and assess client/customer needs.
04.06 Allocate work.
04.07 Negotiate acceptance and support for objectives and strategies.
05.01 Implement project/work plans.
05.02 Inspect and monitor work done and/or in progress.

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Tools, Equipment and Materials (TEM)
ITEMS RATIO (TEM : Trainees)

1. Stationery 1:1
2. Computer 1:1
3. Projector 1:5
4. Organisation chart 1:1
5. Training module 1:1
6. Training schedule 1:1
7. Training Needs Analysis (TNA) format 1:1
8. Staff performance report format 1:1

References

REFERENCES

1. Louis V.Imundo. 1993. 2nd Edition. The Effective Supervisor Handbook. AMACOM. ISBN: 0-8144-5072-5
2. David Evans. 2006. 5th Edition. Supervisory Management. Thomson Learning. ISBN-13: 978-0-82645-733-2
3. Jack Asgar. 2008. The Organizational Role of Supervisors. Universal Publishers. ISBN-13: 978-1-59942-969-4
4. Lea R.DOpson & David K.Heyes, John Wiley & Sons (2009) Managerial Accounting. ISBN-13: 978-070033-5014-2
5. Lori Ann Russell-Chapin, Ted Chapin. 2011. Clinical Supervision: Theory and Practice Cengage Learning. ISBN: 9780495009153
6. Elwood N. Chapman Wil McKnight. 2003. Edition 4, The New Supervisor: Stepping Up With Confidence. Cengage Learning. ISBN:
9781560526681
7. Atty Brette McWhorter Sember, Brette McWhorter Sember and Terrence J. Sember. 2007. The Essential Supervisor's Handbook: A Quick and
Handy Guide for Any Manager Or Business Owner. Career Press. ISBN: 9781564148933.

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