Job identification:

Job Title : Shopkeeper Job code : 001

Recommended Salary Grade : Exempt/ Nonexempt : Exempt
Job Family : Shop manager EEOC :
Division : Reports to : Owner of the shop
Department : Location : Shiddeshwari , Dhaka
Date : 24 October 2018

Summary:
The person in this position is responsible for:

1. Selling the products and daily commodities to the customers, keeping record for each
transaction in a book, taking customer payments, giving changes and fulfilling the sales
target.
2. Maintaining the inventory of each product, placing orders to wholesalers, suppliers,
manufacturers to maintain an inventory level.
3. Maintaining a good relationship with customers and suppliers to create a loyal customer
base and generate sales.
4. Keeping him updated with product quality, customer demand, product knowledge,
product price and competitor’s price.

“Performs other assignments as required “

Scope and Impact of the Job:

Revenue generation:

The person in this position is responsible for generating approximately 15-20 thousands taka of
sales revenue daily.

Supervisory responsibilities:

This person supervises the work of an employee (boy) who helps him to manage the shop.

Required knowledge and experience:

Related work experience:

Prior experience of managing shop and maintaining the transactions are required.
Education or equivalent:

Minimum SSC passed is required.

Skills:

Must have knowledge on products .Must have planning and organizing skills and must have
number skills for handling cash. Must have marketing and business skills.

Primary responsibilities:
Maintaining the sales of products and keeping the records (50%):

 Generate sales of each kind of product and achieve the sales target.
 Keep himself updated with product’s price and competitor’s pricing
 Keeping record of each transaction in a book
 Taking customer payments, giving changes and wrapping purchases.
 Giving customers advice about new product and usage of the product
 Listening to customer’s needs to learn about the product demand and finding out the new
sales opportunities.
 Answering customers’ enquiries.
 Match the sales transaction figure with sales units at the end of the day.
 Make payments to suppliers or wholesalers for supplying the products.

Inventory and order management (35%):

 Check the inventory level of each product and maintain an inventory level.
 Place order for products to suppliers or wholesalers.
 Visit to wholesalers market (Kawran bazaar) to collect some products for which suppliers
are not available.
 Check the quality of the products sent by the suppliers.

Maintaining a good relationship with customers and suppliers (10%):

 Providing quality product to make a loyal customer base.

 Offering discounts to the most loyal customers.
 Sometimes provide home delivery to the most loyal customers.

Others (5%):

 Maintain the cleanliness of the shop

 Make sure products are arranged in a proper way in the shelves.
Decision making responsibilities for this position:

Determine the inventory level and product balance in the shop. Determine the products (running
products) which can be sold quickly. Determine the demand of the products

Submitted by : Abdullah-Al-Haris Date : 24 October 2018

Approval : Date :
Human Resources : Date :
Corporate Compensation : Date :