FACT SHEET

IP Communications

Verizon Burstable Enterprise

Shared Trunks (BEST)
Burstable Enterprise Shared Trunks Why Verizon Business?
Trunks are communications lines that connect switching systems. Verizon VoIP services use Session • Award-winning, interoperable
Initiation Protocol (SIP) signalling to interoperate with either an IP PBX (IP Trunking), or PBX or Key VoIP services
system (IP Integrated Access). This versatility gives you an easy way to reduce or replace traditional • Foundation for leading-edge
TDM trunk lines provided through the public switched telephone network, regardless of where they collaborative applications
are in migration of their CPE telephony evolution. • Innovative, productivity-enhancing
tools for end-users
With the introduction of Burstable Enterprise Shared Trunks (BEST), you will be able to leverage
• Next-generation voice solutions across
trunking resources by accessing idle port capacity at the Enterprise level to meet peak busy hour
the enterprise
requirements at a location level. Verizon Business will dynamically monitor use of concurrent call
• Voice and data traffic on a single network
ports across all locations and allow a location to ‘burst’ over the quantity ordered/billed for that
• Customer Solutions-based approach with
location, if ports are idle at other locations and customer has sufficient bandwidth to support.
broad portfolio of Applications, Managed
and Professional Services
Benefits of Verizon IP Trunking-BEST
• Improve Network Utilization
– Use idle trunk capacity in one location to accommodate an increase in traffic from another location
– Utilization of local trunking resources across enterprise locations which is not possible in the TDM
environment with its physically defined connections
• Control costs
– Purchase fewer concurrent calls at each location and share what is purchased across locations,
providing time of day benefits and peak usage management.
• Combine with strengths of Verizon IP Trunking service which provide:
– Single vendor solution and streamlined management
– Cost-effective and flexible options to current TDM inbound DR solutions using Remote Call Forwarding
» Automatic failover and load sharing via IP addresses
» Support same site or geographically dispersed site
– Consolidation of Voice and Data applications on single IP Infrastructure to help improve TCO

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Verizon Burstable Enterprise Shared Trunks (BEST)

BEST—How does it work?

Location A BEST Tracker

Concurrent Call Ports Enterprise CC Ports
Concurrent Call Ports 10 Location A 30 Enterprise Ports
10 Total Ports 10 Location B 20 Used
5 Used 10 Location C 30 Available
30 Enterprise CC Ports Enterprise CC Ports

Location B
Concurrent Call Ports
10 Total Ports Verizon VoIP Public
5 Used Network Switched
Telephone
Network
Location C
PSTN
Concurrent Call Ports Gateway
10 Total Ports
10 Used

Enterprise Level Capacity Tracker

With BEST, you can order concurrent call ports for each of your locations to reduce or replace your
local PSTN lines and benefit from Verizon’s view of local line ‘resources’ across your Enterprise. BEST
can dynamically monitor use of all your concurrent call port resources and allow those resources to
be shared across geographic boundaries.

BEST Example: Three site enterprise

Location A BEST Tracker

Enterprise CC Ports
Concurrent Call Ports 5 additional 30 Enterprise Ports
10 Total Ports concurrent calls 20 Used
5 Used allowed to burst 10 Available
for Location C Enterprise CC Ports

Location B
Concurrent Call Ports
10 Total Ports Verizon VoIP Public
5 Used Network Switched
Telephone
Network
Location C
PSTN
Concurrent Call Ports Gateway
10 Total Ports
10 Used
5 Burst Allowed 5 additional
incoming calls

In this example, each of the three locations orders (10) Concurrent Call ports for local and long distance
‘offnet’ calling. The Best Tracker sees that Location A and Location B are using only 5 of their 10 available
ports, and Location C has maxed out it’s available ports or lines. If Location C was using 10 standard
business telephone lines, and an 11th call was placed to that locations #, the caller would likely receive
a ‘busy’ signal. With BEST, however, the call could be completed since Location C can borrow additional
ports available in the Enterprise pool

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Verizon Burstable Enterprise Shared Trunks (BEST)

Availability About Verizon Business

• BEST is currently only available to U.S. sites Verizon Business, a unit of Verizon
• BEST is available with: Communications (NYSE: VZ), is a leading
– Verizon IP Trunking provider of advanced communications
– Verizon IP Integrated Access and information technology (IT) solutions
to large-business and government
Pricing customers worldwide. Combining
BEST feature is built into Verizon’s Concurrent Call Port Charges. A concurrent call port is required unsurpassed global network reach with
for each simultaneous call path for both incoming and outgoing calls to the PSTN. Pricing for each advanced communications, security, and
concurrent call port provides unlimited local voice and domestic site-site (on-net) calling at no other professional service capabilities,
additional charge. Outbound long distance calling is provided at a per-minute rate. In addition, Verizon Business delivers innovative and
Customers have option of adding features such as Direct Inward Dial numbers, and 800 toll free seamless business solutions to customers
termination. For additional details on pricing plans, contact your Verizon representative. around the world.

verizonbusiness.com
© 2008 Verizon. All Rights Reserved. FS12834 03/08
The Verizon and Verizon Business names and logos and all other names, logos, and slogans identifying Verizon’s products and services are trademarks and service marks
or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks and service
marks are the property of their respective owners.

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