Professional Documents
Culture Documents
BUSINESS
ETHICS
The social enterprise of SOAPERB Solutions has been supported with ethical leadership.
With this, our venture seeks to act according to our profounded Code of Ethics, which guided us
through our journey. Our values of providing Best Quality Product, Accepting Participation, Ensuring
Righteous Customer Service, and Concern for the Community, are the four main foundation of
SOAPERB Solutions.
Our enterprise was built two years ago, and since then, we had our Code of Ethics as a guide
in every work or task that each member must do. The values and principles that we have are not
selfish for the benefits of the venture only. It encompasses the Employees, Customer Relations,
Shareholders, Suppliers, Wider Community, Implementation, and Assurance of the efectiveness of
the venture’s Code of Ethics.
With this, each associate must read carefully and understand the message that our principles
are trying to convey. Everyone, regardless of personal conflicts and interests, must be ethical in
performing kind of transaction or activity that involves the social enterprise.
SOAPERB Family will continue to be upright in every action and consistently follow our own
profounded values and principles. In this case, we gratefully greet you for supporting and trusting
our service. We ought not to fail your expectations in the future.
SOAPERB Solutions directly produces the LUISA soap with the best quality to satisfy the
consumers that bring them to the market. Aside from that, we make sure that the packaging of the
soap is in good terms especially the storage of the products. This is to make sure the cleanliness and
safety of products. Additionally, the production of the soap is very important even without the direct
control of the company. The product quality will always be the main concern of the company to its
target customers because the SOAPERB Solutions believe that the enterprise will not succeed if they
can’t build customers’ trust.
Accept Participation
In the business setting, it is not just about increasing sales and providing satisfaction to the
customers, but also building corporate social responsibility. In this case, SOAPERB Solutions enables
the participation of the SMK (Samahan ng mga Kababaihan, an organization that the enterprise
targeted) and encourage them to do activities that will gain them to have additional income for their
family, as well as to be their hobby and recreational activity in their past time. Additionally, the social
enterprise also values the sense of community service in order to boost social awareness and helping
the community towards achieving life's goals and success. Furthermore, uplifting the lives of people
through creating them activities and providing them social service can lead to recognition of self-value
and self-worth of every human race of any status.
Ensure Righteous Customer Service
The SOAPERB Solutions prioritize and always remember its concern for the community.
The main concern of the social enterprise is about the health of the community, specifically the
health of the residents when it comes to dengue related problems. This has been one of the
major values of SOAPERB Solutions, wherein as the venture grows, the enterprise wants to
uplift the community’s health protection as well. SOAPERB Solutions believe that through
helping on improving one’s health serves as the purpose for existence of the current venture.
EMPLOYEES
The company’s way for building improvement is through different criticism from people involved,
and their willingness to accept new ideas for the betterment of the company both organizational and
personal growth. This openness is not just for the product itself, but also for the company’s current state.
The perspective of the company in terms of openness is all about accepting judgment for the changes in
managing the business venture. It is very vital for the company to be open for feedback and other
suggestions of people to have more quality and precise way of improving the business venture. Basically,
this value that the SOAPERB Solutions aims to have will procure honest feedback. It can be beneficial
to brainstorm possible solutions and plans for improvement to establish successful strategies. Once the
feedback has been communicated, the points of concerns will be prioritized and taken into account,
ensuring that the newly set goals are specific, attainable and realistic.
We aspire TRUSTWORTHINESS through credible communication
Trust cannot beget in a snap, gaining it takes time and effort. SOAPERB Solutions aspires
trustworthiness through credible communication. To comply with this, the company would be
transparent to the potential buyer and to disclose truthful information only. When interacting with
customers, the enterprise ensures that all details given to them are reliable and useful for the benefits
of consumers. Moreover, the venture also aspires to continue giving updates and important
notifications to the customers through diferrent social media platforms to ensure that they will be kept
in touch.
The SOAPERB Solutions social enterprise has the value of giving what is asked promptly. The
enterprise is giving and establishing a good relationship among the suppliers whom the company
compromises payment. This is also applicable for the investors, stockholders, and other persons that the
company is building relationships with. Thus, the company believes that giving payments exactly as it is, is
one way of maintaining good relationships and strong connections with others. In this way, SOAPERB
Solutions is giving an image among the people to think of what kind of values they partake to live the business
successfully and peacefully. In terms of giving exact payment to the suppliers through bank transactions, the
company gives the value on how much the raw materials that have been ordered by the company. And, as
much as possible, SOAPERB gives the payment right away. For a personal meeting with the suppliers, the
company ought to be punctual at all times to show decorum. Being punctual to meetings reflects what
kind of enterprise the SOAPERB Solutions is. It gives an impression that means of respect and
discipline to others. In addition, the enterprise should be on time and promptly to all, especially, in
giving and returning favors for the benefit of the people in the company. In this way, valuing the trust
of all management from both internal and external will measure specific success in terms of building
significant relationships. With this, the easiest way to exhibit professionalism especially to the
suppliers, for the sake of a good relationship, is to consistently give what is asked and to be punctual
at all times.
We build COOPERATION with our suppliers.
SOAPERB Solutions as a social enterprise who manufactures its own product, build cooperation
with the suppliers. In terms of this, the purchase of the ingredients are planned. The production team
assures that when they order or purchase the ingredients used for the production, they must stick on the
agreement to the suppliers without changing of decisions. By building good relationship and cooperation
with the suppliers, it will create a big impact to the company especially in terms of its growth. For the
impact of having cooperation to the suppliers, it first affects the quality of the goods they will give. Since
the production team cooperates well, the suppliers will also trust them in terms of orders and financial
transactions. They will give the goods with high quality because the production team follows the
agreement regarding the purchasing transactions. Payment and constant communication also affect the
relationship of both the supplier and the enterprise. Moreover, the enterprise ensures that there is a
constant and stable communication to the suppliers, acting upon the agreement when it is needed to
meet them at a specific date. In addition, timeliness is also significant in cooperating with the suppliers.
The enterprise always pay on time to avoid credits and interest. Cooperation with the suppliers is indeed
significant for building a well and organized venture, securing that the materials to be delivered are of
high quality.
SOAPERB Solutions ought to perform lawful trading both with the suppliers and the customers. By
trading, the enterprise checks the legitimacy of their suppliers and the materials they ordered, ensuring the
other party that the money will be traded accordingly. This could bring each party a good image in business
ethics that will affect the business in making way for success. With this, the company can perform a lawful
and authenticated business trading between the suppliers with a clean and good conscience. SOAPERB
ensures that each transaction abides the rules of business and avoid the occurrence of illegal or under the
table trading.
We engage in the community with COMMITMENT.
Commitment is the essential ingredient that keeps evrything together. With this, the first reaction
to any mission is to assume that things will work out in the end. In SOAPERB Solutions, commitment
serves as an assurance to engage in the community with all their might. Sticking to their word makes
them reliable and credible. With this, the enterprise built a commitment with the community of Barangay
Poblacion 2, Lipa City. As the chosen community, the enterprise is already committed through
interactions and by addressing and providing solutions to a specific problem. The enterprise has
undergone sevral visits to have an update regarding the welfare of the community. As to this, there were
also seminars and meetings with people who are involved with Samahan ng Mga Kababaihan, an
organzaition that the SOAPERB specifically targeted. The relationship between the enterprise and the
community can build a more effective project with cooperation and participation. This will also benefit
them for the future since the enterprise has an objective that allows the people to apply the learnings,
realizations and suggestions of the enterprise.
Since 2017
soaperb.sol@gmail.com