TABLE OF CONTENTS PAGE

ABSTRACT 1

1.0 – REFLECTION 2

2.0 –FOCUS OF STUDY 3

3.0 – OBJECTIVE

3.1 General objective 3

3.2 Specific objective 3
3.3 Research question 4

4.0 – TARGET GROUP 4

5.0 – LITERATURE REVIEW 5

6.0 – DATA COLLECTION

6.1 Pre test 7

6.2 Interview 8
6.3 Observation 9

7.0 – RESEARCH METHODOLOGY

7.1 Research design 10

8.0 – PLAN OF ACTION

8.0 Estimated time frame 13
8.1 Implementation 14
6.3 Observation

9.0 – ANTICIPATE PROBLEM 17

10.0 – CONCLUSION 17

11.0 – REFERENCES 18

12.0 – APPENDICES 19