Professional Documents
Culture Documents
Nick Kapp
POLI 215
Dr. Randazzo
10 April 2017
Connection Essay
People can use their voice in a multitude of different ways in order to convey a specific
message. Barbara McAfee, in her book Full Voice: The Art and Practice of Vocal Presence,
provides specific methods to harness the power of your voice to become an effective
communicator. She has been a singer, songwriter, vocal coach, and speaker with over twelve
years of experience in organizational change. She identifies five distinct vocal sounds – earth,
fire, water, metal, and air – and gives examples of how to activate them and when to use them.
As discussed in the Student Leadership Challenge written by Kouzes and Posner, there are
different steps one must take to become an effective leader. These steps each require different
abilities and your voice can accomplish these in different ways. Throughout this essay, the five
step leadership process will be assessed in terms of the vocal tones – earth, fire, water, metal, and
Modeling the way is the first step in the leadership process which is centered on
credibility. During this process, people often clarify values and communicate their values to their
team to establish an authentic value based leadership (Kouzes and Posner). The earth tone of
voice is the most effective tone to use throughout this step in the process. The earth tone
possesses a gravelly, deep sound that is sourced from the feet or gut. This tone conveys a sense
Kapp 2
of authority and is extremely grounding. It is used to establish a firm boundary and project
authority (McAfee). It is useful in this step in the process because it is important to be grounded
in your values. When someone sets the example they are grinding to complete the task. The earth
voice is best when confronting a challenge or managing a crisis (McAfee). With that aspect of
the leadership step, the voice can be used to manage because of its authoritative message. In this
step, it is important to be firm in your beliefs and cannot be compromising on your values. The
The next step in the leadership process is inspiring a shared vision. This step involves
ideas about the future and requires you to think about new possibilities. The air voice is the clear
choice for this step as it conveys a sense of inspiration and conveys possibilities of the future
which align exactly with the goals of inspiring a shared vision. This type of voice comes from
the top of your head and is also best used during depressing mood to being a lighter atmosphere,
or to bring a sense of intimacy (McAfee). Enlisting others is a crucial section in this step of the
leadership process (Kouzes and Posner). To do this you must animate the vision and be uplifting
and encouraging. Genuine enthusiasm and excitement along with a positive attitude make this
step possible. It is important to relate hopes, dreams, and successes into this step to get the team
on board. This is often viewed as one of the more difficult aspects of leadership because people
do not want to open up completely or may feel that they are being arrogant. In order to overcome
this the air tone can be used to express intimacy, openness, and spirit that will defeat the fears
Challenging the process is the next step in the process. This step embodies innovation as
its core value. This step steps away from the status quo and focuses on change (Kouzes and
Posner). The fire voice is a good tone of voice to use for this step in the process. For example,
Kapp 3
Martin Luther King’s “I Have a Dream” speech was innovative, different from the status quo at
the time, and pushed for change in the social norm. This speech was given in a fire tone to
convey passion, power, and vitality, all which are necessary to go against what is considered
normal and be innovative. This tone comes from the solar plexus and will physically heat up
your body when using it (McAfee). Seizing the initiative is an important aspect of challenging
the process and in order to do that certainty and routine are not keys for success. In order to make
something happen you must be passionate and command power and attention which are all
Enabling other to work is the second to last step in the leadership process. This section
focuses on empowerment and community. It is important to foster collaboration, build trust, and
strengthen others to act during this step (Kouzes and Posner). Voices that are best used to convey
information during this step are the fire and air voices. As stated previously, the fire voice is
good to command power, attention, and passion. This can be useful to strengthen others to act as
we saw with the Martin Luther King example. His fire voice conveyed a powerful message that
enabled others to act and fight for equality during the Civil Rights Movement. The air voice is
useful in this section because it draws on fostering collaboration and building trust. It gives off a
sense of inspiration and spiritual connection (McAfee). Using this voice during interactions with
your team will help them feel inspired, thus making them more likely to act or increase their
willingness to strive for the goal. The connection that it provides will increase trust throughout
the team and increase effort because when people trust others to do something, the other person
does not want to let them down and will be more likely to put in the effort to succeed.
The final step in the leadership process is encouraging the heart. The key concepts in this
section are expectations and recognition. Encouraging the heart is about setting up clear and
Kapp 4
responsible expectations and acknowledge good results (Kouzes and Posner). It is important to
ceremony when a more major success happens. The tone of voice that can be used during this
section is the water voice. This voice comes from the heart and carries a warmer, softer tone than
fire or earth. It conveys a sense of caring, compassion, and affirmation. It is best used when
delivering difficult news, cooling tension during conflict, but most importantly for this
discussion, offering a sincere welcome (McAfee). That is exactly what encouraging the heart is
about and the water voice compliments the goals in this section really well. Sincerity is a key
word that is repeated in both the encouraging heard section and water section of the books
discussed in class. The water voice conveys that sincerity and that is often why people cover
their heart or hold their hands when speaking in the water tone.
As famous singer Roy Hart once said, “The voice is the muscle of the soul.” McAfee
certainly agrees and explains how important voice can be. People tend to listen to your tone and
expression before they even process the meaning of your words. As discussed throughout this
essay, different vocal tones convey information that is useful in different situations. The earth
voice is grounding and authoritative, fire is passionate and powerful, water is caring and
connecting, and air is inspiring and spiritual. Each of these tones can be connected to different
aspects of leadership that was discussed in Kouzes and Posner’s leadership book. When utilized
correctly that will increase the success of the leadership process. Modeling the way is about
credibility which is enhanced with the authoritative tone of the earth voice. Inspiring a shared
vision is, of course, enhanced because of the inherent inspirational quality of the air voice.
Challenging the process is about innovation and can be very successful when using the fire
voice. For enabling others to act, it can be beneficial to use fire and air because of the concept of
Kapp 5
empowerment and getting people passionate and inspired. Lastly, encouraging the heart can be
enhanced when using the soft, kind water voice to convey a sense of compassion.
Kapp 6
Works Cited
Kouzes, James M., and Barry Posner. Student Leadership Challenge: Five Practice for Becoming
an Exemplary Leader. Place of Publication Not Identified: John Wiley, 2015. Print.
McAfee, Barbara. Full Voice: The Art and Practice of Vocal Presence. San Francisco, CA: