PRASUN BISWAS

(MCP- Administering MS SQL DBA)

Mobile No.: +91 9830339653; Email: prasun76@gmail.com
259/1 N N Road, satgachi, Kolkata-700028

Seeking challenging assignments in Software Development/Application Development/Data Warehousing and

Support Management in IT Sector

BRIEF OVERVIEW
 An enthusiastic and result oriented IT professional having over 14 years’ experience in multiple roles as Field
Engineer, Consultant Engineer and Executive-IT.
 Currently associated with Titan Co. Ltd, India as Executive –IT handling Company’s entire Eastern regions IT
infrastructure and planning including Application support.
 Expertise in System Support & Application Design & Development and capable of working on complete Software
Development life cycle process (scratch to production).
 Skilled in application Designing, Development, Implementation, Support and Data Migration from the legacy
system.
 An effective team member with proven abilities to be a part of the team during the project phase, training & guiding
team members.
 Possess excellent communication, team building, and interpersonal, time management skills, analytical, design and
problem solving abilities with an ability to learn new technologies quickly and efficiently.
 Capable of performing strenuous work Expertise in the Specific Domain associated with playing a positive role in a
challenging environment.

CORE COMPETENCIES
 Project Management  Application Design
 Software & Hardware  Data Warehousing
 System Support Management  Call Planning Adjustment
 Planning & Execution  Client Relationship Management
 Mapping & Development  Team Management & Development

CAREER CONTOUR
Since Mar’08 |Titan Co Ltd, India| Executive - IT

Key Deliverables:

 Modification & Deployment (as & when changed as per management /commercial decision) &
Providing On- Line support of applications relating to C & F operations, Retail Outlets etc.
developed in SQL Server, FoxPro & also for the Web-based applications.
 MS Dynamics AX / 2012 R2 installing and configuring for all co service centres (Pilot run).
Migrating from CSIS (Foxpro base) to MS dynamics .
 C#- Experience 4 years . Using Client server configuration for MS Dynamics or service POS
troubleshooting
 Implementing In-House developed software Packages developed for different Titan , Tanishq,
Eye+ & C & F Agents / Retail Outlets / Showrooms and Service Centres.
 Conducting training sessions on Application Software / Version Releases & Enhancements to
existing users and new entrants.
 Uploading Data in SAP – Module, monitoring SAP connection & optimum maintenance of
Microsoft Outlook & Internet Mailing.
 Administration of Windows 2003 server and XP/Windows 7 /Exchange mail/SQL server 2000,
2005, & 2008 and total network across the Regional Office using IP-VPN Connectivity
 Supervising various technical aspects like software design, coding of modules, monitoring critical
paths and taking appropriate actions.
 Conducting system study, coordinating with team for System Design & product design and
development, testing, troubleshooting and debugging of the software application.
 Mapping client/business requirements and providing customised software solutions including
finalisation of product specifications and selection of appropriate techniques.
 Administering documentation, technical & functional flow ensuring speed/better results by new
starter.
 Identifying and fixing the missing indexes, constantly removing duplicate data from the database to
enhance database memory.
 Restructuring the tables and necessary data to prove efficiency and smooth maintenance of
database and user application.
 Coordinating deployment and extending technical and maintenance support to the clients.
 Performing PL/SQL performance tuning, monitored and efficiently resolved production issues to
avoid database server hangs.

Key Highlights:
 Appreciated for migrating complete data of the company from Legacy system successfully.

EARLIER ASSIGNMENTS:
Aug’06-Mar’08 |iGATE Infrastructure Management Services Limited |Consultant Engineer

Key Deliverables:
 Facilitated clients with subject matter expertise (internal/external) for overall functional activities.
 Managed client coordination to understand the tech design issued by client for enhancement or
modification and conducted Designing, Development & Implementation.
 Analyzed, monitored and implemented all procedures efficiently.
 Implemented interface on all processes and systems and ensured strict adherence to all best
industry practices and resolved client queries.
 Assisted various departments to resolve all relevant issues in standard of processes.
 Handled all fiscal and technological processes within scheduled timeframe and exceeded all
deadlines.

May’03-Aug’06|PCS Technology Ltd |Field Engineer

Key Highlights & Deliverables:

 As a Field Engineer and PCS being Service Industry, provided support and installation for
hardware and software in Core Banking & Insurance including support services to BHEL client.
 Provided estimates for the changes requested by the client and supported (24x7) to end users after
implementation of changes.
 Involved in client & onsite call requests, performing reviews of all enhance codes & data.
 Managed client coordination to understand the tech design issued by client for enhancement or
modification and conducted Designing, Development & Implementation.
 Administered Data Migration and was responsible for Debugging & Testing
 Deployed code in different environment following all CMM level 5 criteria
 Assisted extensively with technical and function support schema creation, data configuration, data
upload and conversion related activities.
 Reviewed test scenarios, test cases documents to ensure most scenarios are considered during
development and are supported by the system.

TECHNICAL SKILLS
Proficiency in:
 MS Dynamics 2012 or R3
 Windows 2000, 2003 & 2008 Server
 MS SQL Server 2000, 2008
 VB.net; C#;
 FoxPro

ACADEMIC DETAILS

1999 B.Sc.(Pass) with Physics, Mathematics & Chemistry (PASS COURSE), Calcutta University

PERSONAL DOSSIERS
Date of Birth : 23rd June 1976
Languages Known : English, Hindi and Bengali