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Antibiotic stewardship and early discharge from hospital: Impact of a


structured approach to antimicrobial management

Article  in  Journal of Antimicrobial Chemotherapy · May 2012


DOI: 10.1093/jac/dks193 · Source: PubMed

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J Antimicrob Chemother 2012; 67: 2289 – 2296
doi:10.1093/jac/dks193 Advance Access publication 23 May 2012

Antibiotic stewardship and early discharge from hospital: impact of a


structured approach to antimicrobial management
M. Dryden1*, K. Saeed1, R. Townsend2, C. Winnard2, S. Bourne1, N. Parker1, J. Coia3, B. Jones3, W. Lawson4,
P. Wade5, P. Howard6 and S. Marshall7

1
Royal Hampshire County Hospital, Winchester SO22 5DG, UK; 2Northern General Hospital, Sheffield S5 7AU, UK; 3Glasgow Royal
Infirmary, Glasgow G31 2ER, UK; 4Imperial College Healthcare NHS Trust, London, UK; 5Guys & St Thomas’s NHS Foundation Trust,
London SE1 7EH, UK; 6Leeds Teaching Hospitals NHS Trust, Leeds LS1 3BR, UK; 7pH Associates, Marlow SL7 1PG, UK

*Corresponding author. Tel: +44-1962-824451; Fax: +44-1962-825431; E-mail: matthew.dryden@hhft.nhs.uk

Received 16 January 2012; returned 1 March 2012; revised 18 April 2012; accepted 23 April 2012

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Objectives: To assess the impact of an infection team review of patients receiving antibiotics in six hospitals
across the UK and to establish the suitability of these patients for continued care in the community.
Methods: An evaluation audit tool was used to assess all patients on antibiotic treatment on acute wards on a
given day. Clinical and antibiotic use data were collected by an infection team (doctor, nurse and antibiotic
pharmacist). Assessments were made of the requirement for continuing antibiotic treatment, route and dur-
ation [including intravenous (iv)/oral switch] and of the suitability of the patients for discharge from hospital
and their requirement for community support.
Results: Of 1356 patients reviewed, 429 (32%) were on systemic antibiotics, comprising 165 (38%) on iv+oral
antibiotics and 264 (62%) on oral antibiotics alone. Ninety-nine (23%) patients (including 26 on iv antibiotics)
had their antibiotics stopped immediately on clinical grounds. The other 330 (77%) patients (including 139 on iv
antibiotics) needed to continue antibiotics, although 47 (34%) could be switched to oral. Eighty-nine (21%)
patients were considered eligible for discharge, comprising 10 who would have required outpatient parenteral
antibiotic therapy (OPAT), 55 who were suitable for oral outpatient treatment and 24 who had their antibiotics
stopped.
Conclusions: Infection team review had a significant impact on antimicrobial use, facilitating iv to oral switch
and a reduction in the volume of antibiotic use, possibly reducing the risk of healthcare-associated complica-
tions and infections. It identified many patients who could potentially have been managed in the community
with appropriate resources, saving 481 bed-days. The health economics are reported in a companion paper.

Keywords: antibiotic treatment, hospital length of stay, OPAT, patient pathway

the community with continued antibiotic therapy, providing


Introduction
there is some support or monitoring in the community, over
Management of infections within the hospital setting represents and above that which would usually be expected in primary
a significant burden to the UK National Health Service (NHS).1 care.5 Some hospitals offer outpatient parenteral antibiotic
The current emphasis on cost control and managed care has therapy (OPAT) outside the hospital setting, and standards for
created an impetus to discharge patients as soon as possible OPAT have been developed,6 – 10 and it is likely that a proportion
or avoid hospital admission altogether for therapeutic interven- of patients can be switched from iv to oral treatment and can
tions that have traditionally been delivered in hospitals.2,3 The continue their treatment by this route in the community.5
input of infection specialists in the assessment of severity of Early discharge of suitable patients with appropriate support
infection and the management of antibiotics is important for would free beds and secondary care NHS resources. This would
the quality of care as well as cost containment.4 improve capacity, reduce cost, improve patient choice and
For patients treated within the hospital setting, once the satisfaction, potentially reduce healthcare-associated infections
acute infection has been controlled with intravenous (iv) or oral (HCAIs) and other complications and allow resources to be
antibiotics, it is possible for patients to be discharged back to re-allocated to increase patient throughput and decrease

# The Author 2012. Published by Oxford University Press on behalf of the British Society for Antimicrobial Chemotherapy. All rights reserved.
For Permissions, please e-mail: journals.permissions@oup.com

2289
Dryden et al.

waiting times. Above all, being discharged from hospital and hospitals, teaching and specialist tertiary referral centres. The infection
receiving care at home would appear to be what most patients teams were not uniform either, but this variation reflects the nature of
want, according to the National Concern for Healthcare clinical infection teams in routine practice across the UK. At a
Infections.11 minimum they consisted of a physician trained in antibiotic management
An evaluation tool was developed to assist ward-based infec- (infectious diseases or microbiologist) and an antibiotic pharmacist. The
evaluation tool was the same across the sites.
tion teams with antibiotic management and stewardship, but
Data were collected prospectively on acute medical and surgical
also to assist assessment for early discharge. Early discharge cri-
wards during routine ward rounds. Antibiotic management decisions
teria were developed (Figure 1) by a working party of physicians, were made at that time and either acted on immediately by the infection
surgeons, antimicrobial pharmacists and a patient representa- team or communicated immediately to the regular medical team. Anti-
tive. In a series of meetings, a structured discussion technique biotic changes included stopping antibiotics and switching from iv to oral
(Delphi method) was used to establish the agreed criteria. administration (Figure 1). Any change in antibiotic use was documented
These criteria were included in the evaluation tool, a short in the patient notes with a request for the regular team to contact the
forma that allows details of antibiotic use, infection manage- infection team if there were any concerns or patient deterioration. A clin-
ment and discharge planning to be recorded. ical decision based on the early discharge criteria (Figure 1) was made at
The primary objective was to assess patients being treated for the same time as to whether the patient needed to continue antibiotic
infection with antibiotics in hospital, and to judge whether they therapy in hospital or outside. However, this decision was purely academ-
were receiving the most appropriate antibiotic, at the right ic to determine a potential early discharge date if the resources for out-
patient management had been available. The aim was to establish which

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dose and the most appropriate route and whether they were
patients with infection might be suitable for early discharge if there
suitable for completing their treatment out of hospital. In add-
was suitable enhanced care and monitoring available in the community.
ition, the potential bed-day savings that might be realized if The methods and results of an economic assessment are reported in a
the patient completed his/her antibiotic treatment out of companion paper.12
hospital was estimated, and a financial analysis is reported in Each patient’s suitability for discharge was formally assessed by using
a companion paper.12 the evaluation tool with agreed criteria for suitability/unsuitability for
discharge.
The criteria assessed for suitability for discharge were infection clinic-
ally stable or improving, resolution of fever and haemodynamically
Methods stable, improving inflammatory markers [white blood cell (WBC) count
The evaluations were carried out prospectively by infection teams on and C-reactive protein (CRP)], no complex infection requiring continued
daily routine ward rounds in six hospital Trusts across the UK in 2010. hospital care and the absence of any other major factor preventing dis-
The individual hospitals were not comparable, as they varied in size, charge (co-morbidity, requirement for significant further medical or sur-
specialties and function and included a mix of acute hospitals, general gical input requiring major rehabilitation or social services input, patient

Criteria for antibiotic change and early discharge: X – not essential, - essential

iv/oral switch Stop Abx Early discharge

Appropriate duration for clinical focus


based on guidelines/accepted practice × ×

Able to tolerate and absorb oral Abx × ×

Infection is resolving clinically and


inflammatory markers (WBC count and CRP)
are falling

No sepsis syndrome

Patient has no comorbidities


that may preclude them from × ×
being sent home

Patient is medically fit for discharge × ×

Post-discharge care plan in place × ×

Figure 1. Criteria for antibiotic change and early discharge criteria. Abx, antibiotics.

2290
Infection team impact on antibiotic management JAC
or health team choice). All these criteria needed to be met to be suitable data were entered into a study database for data cleaning and analysis,
for early discharge (Figure 1). In addition, for oral therapy, the patient and preparation of a report of results for each hospital.
needed to be able to take fluids and food by mouth. All patients
judged to be suitable for discharge on the day of review were followed
up to find the actual date of discharge. The difference in days was the Results
bed-days that could have been saved if the patient had been discharged
on the day of review. In the six hospitals a total of 1356 patients were reviewed, of
All data were recorded anonymously on a data collection form. whom 429 (32%) were receiving antibiotics. Of these patients,
Patients were identified by a unique number on the data collection 165 (38%) were on iv+oral antibiotics and 264 (62%) were on
form, which was linked to their hospital number and data via a log oral antibiotics alone. The range of antimicrobial agents used
that remained on the hospital premises. After collection, anonymized was extensive (Table 1). Ninety-nine (23%) patients on antibiotics

Table 1. Distribution of antibiotics prescribed, by route (not mutually exclusive)

Antibiotic iv prescriptions Oral prescriptions Total prescriptions Percentage of prescriptions

Co-amoxiclav 35 65 100 18
Amoxicillin 9 46 55 9.9

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Flucloxacillin 20 34 54 9.7
Piperacillin/tazobactam am 54 54 9.7
Metronidazole 21 22 43 7.7
Doxycycline 42 42 7.6
Trimethoprim 36 36 6.5
Clarithromycin 2 26 28 5.0
Vancomycin 16 2 18 3.2
Benzylpenicillin 16 16 2.9
Meropenem 16 16 2.9
Ciprofloxacin 2 11 13 2.3
Clindamycin 3 5 8 1.4
Gentamicin 8 8 1.4
Cefalexin 6 6 1.0
Cefuroxime 6 6 1.0
Linezolid 6 6 1.0
Nitrofurantoin 5 5 0.9
Rifampicin 1 4 5 0.9
Teicoplanin 5 5 0.9
Sodium fusidate 4 4 0.7
Co-trimoxazole 1 2 3 0.5
Moxifloxacin 3 3 0.5
Azithromycin 2 2 0.4
Co-fluampicil 2 2 0.4
Levofloxacin 1 1 2 0.4
Oxytetracycline 2 2 0.4
Penicillin V 2 2 0.4
Cefradine 1 1 0.2
Ceftazidime 1 1 0.2
Ceftriaxone 1 1 0.2
Chloramphenicol 1 1 0.2
Colistin 1a 0.2
Ertapenem 1 1 0.2
Erythromycin 1 1 0.2
Ethambutol 1 1 0.2
Fluconazole 1 1 0.2
Rifampicin 1 1 0.2
Tobramycin 1 1 0.2
Voriconazole 1 1 0.2

Total prescriptions 222 333 556 100

a
Nebulized.

2291
Dryden et al.

(including 26 on iv treatment) had their antibiotics stopped im- stopped and 10 (from five of the six hospitals) would have
mediately on clinical grounds (Figure 2). The clinical indications required OPAT. The focus of infection in these patients were pros-
for antibiotic treatment as well as suitability or otherwise for thetic joint (4), intra-abdominal (2), vascular graft (1), endocardi-
early discharge are illustrated in Figure 3. tis (1) and respiratory tract (2).
Three-hundred-and-thirty (77%) patients needed to continue
antibiotics. Thirty-four per cent (47/139) of those on iv antibiotics
were switched to oral treatment. In the follow-up with the Assessment of patients for discharge
regular clinical teams, no adverse effects as a result of altering On the basis of the discharge criteria, 89 (21%) patients on anti-
antibiotic prescriptions were noted. One-fifth (89/429) of all biotics were considered suitable for immediate discharge on the
patients on antibiotics were recommended for discharge on day of review by the infection teams in the six hospitals. All of
the basis of having met the improvement criteria in the evalu- these patients would have required additional monitoring and
ation tool and on the basis of clinical assessment during the care by a hospital team after discharge rather than discharge
review. to the care of their general practitioner (GP). This accounted for
almost 20% of patients on iv+oral antibiotics and 20% of
those on oral antibiotics alone. Although this study did not
Patients suitable for OPAT specifically address the level of enhanced monitoring and care
Of the 89 patients who were suitable for discharge, 55 were suit- required, it is likely that for most patients this would have

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able for oral outpatient treatment, 24 had their antibiotics included regular clinical review of the focus of infection,

Patients on acute medical and surgical wards


in 6 hospitals
1356

Patients on
antibiotics
429
iv (± oral) antibiotics Oral antibiotics
165 264

Does patient still require ANY antibiotic?


iv (± oral) antibiotics Oral antibiotics

Patient No Patient
Yes Yes No
suitable suitable for
for 26 139 191 73
discharge?
discharge?

No Yes No Yes
21 5 Patient 54 19
Suitable oral
suitable for
alternative? discharge?

No Yes No Yes
92 47 153 38

Stop: 99 could stop antibiotics immediately,


Suitable for Patient 26 on iv
suitable for
iv OPAT? discharge?
Continue: 330 patients needed to continue
iv/oral switch: of the 139 patients remaining
on iv antibiotics, 47 could be switched to oral
No Yes No Yes immediately
82 10 30 17 Discharge : 89/429 (21%) patients were
recommended for discharge:
10 patients on iv OPAT
55 patients discharged on oral therapy
24 discharged with no therapy

Figure 2. Summary of early discharge and antibiotic management data.

2292
Infection team impact on antibiotic management JAC
monitoring vital observations and ensuring antibiotic administra- available for 73 patients during the study period. If these
tion and compliance until such time as the care of the patient 73 patients had been discharged at the time of the review,
could be transferred to the GP. 483 bed-days could have been saved.

Reasons preventing patient discharge Discussion


The evaluation tool asked whether the patient could be dis-
This evaluation described the clinical impact of a formal antibiot-
charged that day with enhanced care in the community. The
ic review by teams of infection specialists in six hospitals. Signifi-
89 patients described above were suitable, with the remainder
cant changes in the duration of antibiotic use and route of
being unsuitable. The main reason for the latter was that
administration were achieved, resulting in a considerable reduc-
the patients required continued surgical and or medical input.
tion in antibiotic usage. Although formal clinical outcome was
Co-morbidities, rehabilitation and social service requirements
not measured in this study, follow-up with the regular clinical
were other reasons preventing discharge (Figure 4).
teams did not reveal any detrimental consequences of antibiotic
alteration. The economic impact is reported in a companion
Potential bed-days saved paper.12 In contrast to other such reviews of antibiotic use, this
evaluation also assessed the potential for early discharge in
Of the 89 patients considered suitable for discharge by the infec-
these patients.

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tion teams on the days of review, an actual discharge date was
Resistance to currently available antimicrobials is a global
public health threat. Resistance is closely associated with the
180 selective pressure of antibiotics, and therefore the volume of
160 Unsuitable antibiotic use.13,14 One strategy for countering the threat of
Suitable
resistance is to reduce the volume of antibiotic use without
140
detriment to patients. In hospitals this can be achieved by recom-
Focus of infection

120 mendations, guidelines and care bundles,15 – 17 or by regular


100 reviews of antibiotic use by an antimicrobial management team
or infection specialists.18 – 20
80
Antibiotic choices can be influenced in a cost-effective fashion
60 by an infection team without sacrificing patient safety. In one
40 study, 50% of patients initially treated with expensive parenteral
antibiotics had their regimens refined after 3 days of therapy,
20
and these modifications resulted in good clinical outcomes
0 with a substantial reduction in antibiotic expense.21 In another
RT
I TI UT
I
IA
I ne iti
s S study, the intervention of an antimicrobial management team
SS Bo rd CN
a resulted in a reduction in patient charges by slightly more than
d oc
En $4000 and hospital costs by $2000.22 In this study, we have
demonstrated for the first time in the UK that infection team
Figure 3. Focus of infection and suitability for early discharge. RTI, intervention results in a reduction in the use of iv antibiotics,
respiratory tract infection; SSTI, skin and soft tissue infection; UTI, earlier iv/oral switch and shorter duration of antibiotic therapy,
urinary tract infection, IAI, intra-abdominal infection; CNS, CNS infection. although clinical outcomes were not formally measured. Along

Team choice

Awaiting nursing home

Other

Requires social services

Requires rehabilitation

Comorbidities

Requires medical or surgical input

0 10 20 30 40 50 60

Figure 4. Distribution of reason(s) preventing discharge. Since reasons are not mutually exclusive, this graph presents results as percentages of total
reasons, not percentages of patients with a particular reason.

2293
Dryden et al.

with the potential for early discharge in some of these patients, be at higher risk of promoting Clostridium difficile colitis. The use
the infection team intervention led to significant economic of cephalosporins, ciprofloxacin (quinolones) and clindamycin
advantages.12 were low, in keeping with the recommendations. In contrast,
Criteria have already been developed to improve the monitor- however, co-amoxiclav was the most commonly used agent.
ing of inpatient antibiotic prescribing,7,15 and many of these Antibiotic resistance is directly related to the volume of anti-
recommendations have been incorporated into quality improve- biotic use.13,14 Hence, reducing the volume of total antibiotic
ment programmes such as the UK Department of Health and use may be an important intervention for reducing levels of re-
European Union antibiotic prescribing bundles.16,17 Nevertheless, sistance.25 This review resulted in almost a quarter of patients
it is clear from routine practice that these recommendations are having their antibiotics stopped immediately. This in itself is
not always followed in an effective way because this evaluation interesting, and is an important benefit even without any cost
has clearly demonstrated that intervention by an infection team savings related to early discharge. It shows that the resourcing
made a substantial difference in the duration of therapy and of an infection team (consisting of at least an infection
iv/oral switch, despite such recommendations being included in medical specialist with an antibiotic pharmacist), and giving
hospital policies. This study suggests that there is still much po- the team the authority to alter antibiotic prescribing, can result
tential for improvement in inpatient antibiotic management, and in a reduction in the volume of antibiotic use, increased iv to
if guidelines and bundles do not provide clear enough directions, oral switch and probably improved de-escalation from broad-
then this may be best achieved by the regular input of an infec- spectrum to narrower spectrum antibiotic prescribing. If carried

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tion team. There is precedence for this. Where the advice of in- out on a wide scale, this would have significant cost advantages,
fection teams is not followed, the clinical outcome is worse.23 but probably more importantly it will reduce the selective pres-
Infection consultations for patients with staphylococcal bacter- sure of antibiotics on microorganisms. This could be an import-
aemia resulted in improved treatment, the removal of infected ant factor in controlling antibiotic resistance in units where
foci, the detection of complications and better outcomes.15 – 17 multidrug resistance is high.26,27
Furthermore, there is evidence that in the absence of infection More than one-third of all patients were on iv+oral antibio-
specialist input, there is poor assessment of the severity of infec- tics, and on review the infection teams considered that 15%
tion, resulting in over-treatment of less severe infection and no longer required their antibiotic therapy and could stop imme-
under-treatment of severe infection.4,24 Infection team evalu- diately. More than one-third of the remaining patients on iv anti-
ation therefore has the potential to improve the quality of anti- biotics had a clinical need to continue antibiotic therapy but no
biotic prescribing, optimize the treatment of infections, contain longer required the iv route for antibiotic administration and
the costs associated with antibiotic use and bed-days and could be switched to an appropriate oral formulation. While
reduce antibiotic-associated collateral damage. There is thus a the iv route has benefits and is necessary in specific clinical situa-
compelling argument for infection teams to be resourced to tions, it is associated with higher risks, costs and staff time than
manage all antibiotic use, although clearly this would have the oral route. This result suggests there is a need for educating
huge logistical implications. staff on the differences, benefits and risks between oral and iv
It can be argued that this study had limitations due to the administration, and when and how to choose the iv route appro-
lack of uniformity between the six sites. The data from each priately. Reducing or avoiding unnecessary use of iv therapy
evaluation were applicable only to the local hospital involved, would reduce the costs associated with drugs, equipment and
as the hospitals differed in size, specialties and function. Al- staff time, and improve the quality of patient care and product-
though inclusion criteria were acute medical or surgical cases, ivity on the ward. In addition, a reduction in peripheral line days
the wards and patient groups selected were not uniform, and would reduce the risk of vascular line-associated infection and
the infection teams carrying out the review and assessment of bacteraemia, which is an increasingly important consideration
patients were made up of different people at each hospital. for all UK hospitals.
The number of patients reviewed per hospital was also not pro- Ten patients on iv therapy were judged to be suitable for early
portional to the total bed complement. However, the lack of uni- discharge and therefore suitable for OPAT. In this evaluation
formity between the sites and the teams demonstrated that there was a role for OPAT, but the numbers were low. This
the evaluation tool can be effectively used in a variety of clinical study demonstrated that an OPAT service is a useful asset for
settings. The antibiotic review and patient assessment for dis- antibiotic management in secondary care, but the majority of
charge and outpatient antibiotic treatment were done using a patients on antibiotics can be switched to oral treatment on
systematic approach and with agreed criteria. Data were col- discharge.
lected using consistent methodology. The rounds were educa- Often the decision and responsibility to discontinue or change
tional and contributed directly to patient management. The iv to oral antibiotics is left to a more senior member of the
evaluation was applicable and reproducible in any hospital as medical or surgical staff who may be available to review patients
part of a formal antibiotic review and early discharge pro- less frequently than needed for optimum efficiency in antibiotic
gramme. The study was multicentred and involved hospitals of management. Antibiotic rounds with an infection team can be
very different size, specialties and function. used as a bedside educational tool for medical staff, encouraging
Optimal antibiotic management should now be obligatory multidisciplinary interaction between clinical teams and ultim-
in all healthcare institutions,16,17 and toolkits exist to support ately resulting in positive feedback for ward staff in antibiotic
antibiotic stewardship.7 Table 1 shows the range of antibiotics management and stewardship.
used in the patients prior to the intervention. The choice of There is little facility in the UK for regular monitoring of con-
agents reflects some adherence to the currently fashionable valescent patients in the community. Care is either in the hos-
UK national advice to avoid the four ‘C’ antibiotics, thought to pital or there has to be a transfer of clinical responsibility to

2294
Infection team impact on antibiotic management JAC
primary care. Many patients remain in the hospital for supervised rehabilitation and social services might have an additional con-
monitoring and antibiotic administration, and there is a need for siderable impact on patient flow through secondary care.
a middle way for patients whose clinical signs are resolving. This Early discharge review showed a potential savings of 483
study has demonstrated that there is a significant group of bed-days that could have been realized from continuing infection
patients that would benefit from such an approach. treatment in the community. This was just from a snapshot
A major finding of the evaluation was that at the time of review on a specific day in each hospital. If such a review pro-
review, 21% of patients fulfilled the criteria for early discharge gramme was introduced into routine care throughout hospitals,
and could have continued their treatment in the community. the bed-days saved and economic gain over time would be
Once patients with acute infection are stabilized, much of their even more marked. Full details of an economic analysis under-
continuing care involves monitoring, drug administration and taken alongside this study are reported in a companion
supportive treatment such as wound care. Delivering this at paper.12 One other study has shown marked economic gains
home would be preferable to most patients.6,10,11 To achieve from early iv/oral switch and discharge from hospital in patients
this in practice, a mechanism for community support and mon- with resistant Gram-positive infections.5
itoring needs to be in place. This community service could take The results of this evaluation clearly indicate that a more
the form of domiciliary visits, return to the outpatient clinic or structured approach to antibiotic management can result in
telephone calls. The service would have to represent a level of improved antibiotic stewardship, a reduction in volume of anti-
care somewhere between the hospital and the GP. One model biotic use and more rapid iv/oral switch. Introduction of this

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of delivery for this would be a ‘virtual ward’, whereby the approach into clinical practice in a routine way would be educa-
patient would remain registered with the hospital, but would tional as well as improving the quality of antibiotic use in hospi-
be accommodated at home or in a nursing home and their tals. It is likely that the development of community care teams
care would be monitored by a nursing team for the virtual to monitor patients with infection out of hospital could reduce
ward.28 To our knowledge, such a system does not exist yet in the length of hospital stay. A more detailed cost analysis on
the UK for the management of infection, but has the potential the antibiotic management and early discharge data from this
for enhancing the patient’s experience and recovery, as well as study accompanies this paper.12
reducing costs and HCAIs.
Most patients do not want to stay in hospital longer than is
necessary. A patient group—National Concern for Healthcare Funding
Infection—has listed many patient benefits for care outside Data were generated by the authors within their routine work. Authors
the hospital environment.11 Other studies have listed advan- were not funded for data collection. An unrestricted educational grant
tages and disadvantages for early discharge over hospital from Pfizer supported the meetings of the authors to develop the stan-
stay6,8 and these are fairly consistent and agree with what the dards and discuss the progress of the work. Pfizer funded pH Associates
patients themselves want (Table 2). to assist with data management.
The main reason preventing discharge of the remaining 79%
of patients was that they had a need for further medical or sur-
gical input, rehabilitation, co-morbidities and social services Transparency declarations
needs. All of these were beyond the control of the infection The authors have no financial or intellectual conflicts of interest with
team. Each of these reasons merits further investigation to iden- respect to this study. Pfizer, who funded the meetings, and pH Associates
tify appropriate strategies to resolve the issues in each case. did not play any decision-making role in the study analysis.
Increasing the frequency and availability of specialist medical
and surgical review and the accessibility and timeliness of
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