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Sample Corporation
Sample Manager
Leadership Competencies For Managers Survey
July 2004
C O N F I D E N T I A L F E E D B A C K R E P O R T
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turn dark blue based on which section you are in.
WHERE YOU ARE
Action Plan
7-1. Using Your Feedback
Provides a comprehensive discussion of the Leadership
Additional Resources
Competencies for Managers survey, a detailed discussion and
presentation of each dimension, and your scores on each
question.
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408
C O N F I D E N T I A L F E E D B A C K R E P O R T
07/04 Sample Manager 1-1
WHERE YOU ARE
ABOUT THIS REPORT
u About this Report
Your own career and performance goals provide the context for this report.
With clear goals, you can honor the people who invested their time and
Change Analysis energy into completing the surveys. You can also transform the hundreds of
question scores into strategic information. To paraphrase Dr. Clark Wilson,
Centile Plot "with goals you can plan; with plans you can control; with control you can
manage and succeed."
Raw Score Plot
Before you begin analyzing this report, make sure you are mindful of what
SAMPLE
you want to achieve in your work and career. Take a few moments to also
Centile Highlights
think about your present job, the people with whom you work, and the
environment in which you work. Your raters draw on recent experiences,
Summary of Strengths/Soft Spots such as the last few projects or previous year, when evaluating your
management practices. (That's why taking the survey annually is a good
Using Your Feedback way to track your progress.)
Table of Results A note on the different sections: The body of this report presents all of
the questions in the sequence of the Leadership Competencies for
Managers Task Cycle®. In addition, there is a wide variety of one-page
Open-Ended Comments
summaries, from graphs to number tables. This is to accommodate
different learning styles.
Action Plan
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408
C O N F I D E N T I A L F E E D B A C K R E P O R T
1-2 Sample Manager 07/04
Reliability
SAMPLE
Every question about management skills focus on performance
and behaviors that can be observed by others.
Utility
The Leadership Competencies for Managers survey generates
ratings about behaviors that are under your personal control.
Additional questions have to do with the Impact of your skills on
perceptions of your effectiveness, and how you exercise power.
i
1. The Task Cycle organizes all of your feedback data into logical,
IV. FEEDBACK business-relevant categories of action, which will help you
to focus and direct your developmental activity.
V. DRIVE
i 2. The Task Cycle is organized sequentially, with the phases of
greatest leverage appearing first. As a result, if you focus on
developing capacity in the earliest phases of the cycle, you will
VI. RECOGNITION
i see the greatest benefit to your entire performance as a
manager.
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408
C O N F I D E N T I A L F E E D B A C K R E P O R T
2-2 Sample Manager 07/04
CHANGE ANALYSIS
Your centile ranked scores from this report compared to your last report
The words "HIGH, hi, LOW, lo and SAME" describe the range of the changes, as defined below. The actual
numeric changes, up (+) or down (-) are in the parentheses. For example, HIGH (+20) means that the centile rank
change was "HIGH" or more than 16 points. More specifically, the rank went up 20 points.
HIGH, LOW = a change of 16 or more centile points hi, lo = a change of 6 to 15 centile points SAME = a change of 5 or less centile points
I. INITIATING ACTION
A. VISION/IMAGINATION
B. CLARIFICATION OF GOALS
C. RISK-TAKING/VENTURESOMENESS
D. DECISION-MAKING/PROBLEM SOLVING
E. MANAGING COSTS
HIGH (+23)
HIGH (+17)
HIGH (+35)
HIGH (+18)
HIGH (+32)
SAMPLE
REPORTS PEERS
hi (+9)
HIGH (+30)
hi (+10)
SAME
hi (+15)
SAME
SAME
SUPV
HIGH (+29)
hi (+9)
HIGH (+37)
SELF
LOW (-20)
HIGH (+32)
hi (+9)
hi (+10)
HIGH (+31)
IV. FEEDBACK
hi (+12) hi (+6) HIGH (+33) hi (+11)
K. PROVIDING FEEDBACK
V. DRIVE
HIGH (+25) lo (-6) HIGH (+40) LOW (-18)
L. STANDARDS OF PERFORMANCE
HIGH (+28) hi (+10) HIGH (+34) SAME
M. PERSONAL DRIVE
HIGH (+20) SAME lo (-6) lo (-10)
N. PERSUASIVENESS
HIGH (+17) hi (+13) SAME SAME
O. DELEGATION (PERMISSIVENESS) (***)
hi (+6) SAME LOW (-17) LOW (-46)
P. GOAL PRESSURE (***)
VI. RECOGNITION
hi (+11) hi (+7) HIGH (+35) HIGH (+23)
Q. RECOGNITION FOR GOOD PERFORMANCE
RESIDUAL IMPACT
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408
Sample Manager 07/04
How your ratings compare to the Norm: Centile Plot
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LEGEND
REPORTS
HIGH AVERAGE
80 PEERS
SUPV
SELF
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60
CENTILE RANK
AVERAGE
SAMPLE
II - PLANNING AND PROBLEM SOLVING
III - MANAGING HUMAN RESOURCES
40 IV - FEEDBACK
V - DRIVE
LOW AVERAGE
VI - RECOGNITION
30
IMPT - RESIDUAL IMPACT
20
10 IMPORTANT NOTE
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A B C D E F G H I J K L M N O P Q R S T U
7
LEGEND
6 REPORTS
PEERS
SUPV
RAW SCORE AVERAGE PER DIMENSION
SELF
SAMPLE
II - PLANNING AND PROBLEM SOLVING
III - MANAGING HUMAN RESOURCES
IV - FEEDBACK
V - DRIVE
3 VI - RECOGNITION
IMPORTANT NOTE
SCORES PLOTTED AT THE LOWEST RANK
COULD BE AN INDICATION THAT ALL
1 QUESTIONS IN THAT PARTICULAR
I II III IV V VI IMPT DIMENSION WERE ANSWERED "N/A."
CENTILE HIGHLIGHTS
PERCENTILE 0 10 20 30 40 50 60 70 80 90 100
I. INITIATING ACTION
A. VISION/IMAGINATION
B. CLARIFICATION OF GOALS
C. RISK-TAKING/VENTURESOMENESS
D. DECISION-MAKING/PROBLEM SOLVING
E. MANAGING COSTS
SAMPLE
REPORTS
LOW AVERAGE
LOW AVERAGE
AVERAGE
LOW AVERAGE
AVERAGE
PEERS
AVERAGE
HIGH AVERAGE
HIGH AVERAGE
AVERAGE
AVERAGE
AVERAGE
LOW
AVERAGE
SUPV
LOW AVERAGE
HIGH AVERAGE
AVERAGE
SELF
HIGH AVERAGE
LOW AVERAGE
HIGH AVERAGE
HIGH AVERAGE
IV. FEEDBACK
LOW AVERAGE HIGH AVERAGE LOW AVERAGE HIGH AVERAGE
K. PROVIDING FEEDBACK
V. DRIVE
LOW AVERAGE AVERAGE AVERAGE HIGH AVERAGE
L. STANDARDS OF PERFORMANCE
AVERAGE AVERAGE AVERAGE AVERAGE
M. PERSONAL DRIVE
AVERAGE AVERAGE LOW HIGH
N. PERSUASIVENESS
LOW AVERAGE LOW AVERAGE LOW HIGH AVERAGE
O. DELEGATION (PERMISSIVENESS) (***)
HIGH AVERAGE HIGH AVERAGE HIGH AVERAGE AVERAGE
P. GOAL PRESSURE (***)
VI. RECOGNITION
LOW AVERAGE AVERAGE AVERAGE HIGH
Q. RECOGNITION FOR GOOD PERFORMANCE
RESIDUAL IMPACT
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408
C O N F I D E N T I A L F E E D B A C K R E P O R T
6-2 Sample Manager 07/04
V.STRENGTH = Visible strength -------------------------> Rated AVERAGE, HIGH AVERAGE or HIGH by others and yourself
U. STRENGTH = Unrealized strength -------------------> Rated LOW or LOW AVERAGE by yourself, while rated AVERAGE, HIGH AVERAGE or HIGH by others
SOFT = Soft Spot -----------------------------------> Rated LOW or LOW AVERAGE by others and yourself
BLIND = Blind Spot ---------------------------------->Rated AVERAGE, HIGH AVERAGE or HIGH by yourself, while rated LOW or LOW AVERAGE by others
I. INITIATING ACTION
A. VISION/IMAGINATION
B. CLARIFICATION OF GOALS
C. RISK-TAKING/VENTURESOMENESS
E. MANAGING COSTS
BLIND
BLIND
SAMPLE
REPORTS
U. STRENGTH
BLIND
V. STRENGTH
PEERS
V. STRENGTH
V. STRENGTH
U. STRENGTH
V. STRENGTH
V. STRENGTH
SUPV
BLIND
V. STRENGTH
U. STRENGTH
BLIND
V. STRENGTH
AVERAGE
SELF
HIGH AVERAGE
LOW AVERAGE
HIGH AVERAGE
HIGH AVERAGE
IV. FEEDBACK
K. PROVIDING FEEDBACK BLIND V. STRENGTH BLIND HIGH AVERAGE
V. DRIVE
L. STANDARDS OF PERFORMANCE BLIND V. STRENGTH V. STRENGTH HIGH AVERAGE
VI. RECOGNITION
Q. RECOGNITION FOR GOOD PERFORMANCE BLIND V. STRENGTH V. STRENGTH HIGH
RESIDUAL IMPACT
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408
C O N F I D E N T I A L F E E D B A C K R E P O R T
7-4 Sample Manager 07/04
SAMPLE
IV. FEEDBACK
V. DRIVE
VI. RECOGNITION
RESIDUAL IMPACT
RESIDUAL IMPACT
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408
C O N F I D E N T I A L F E E D B A C K R E P O R T
07/04 Sample Manager 7-5
SAMPLE
your leadership, visionary expertise, and emphasis on excellence in everything we do.
Dimension Table
The numbers presented below are assessed by the questions from the following page(s) with a rating of 1 to 7.
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408
C O N F I D E N T I A L F E E D B A C K R E P O R T
7-6 Sample Manager 07/04
RATER(S)
REPORTS (5)
PEERS (5)
- almost always...
- almost never...
- not rated, N/A
SUPV (1)
- sometimes...
SELF (1)
- always...
- average
- never...
- often...
SAMPLE
PRE
i Question # within survey AVG SD NR 1 2 3 4 5 6 7 AVG
70. Has good ideas to improve our REPORTS 4.4 1.1 . . . 1 2 1 1 . 3.3
products and services PEERS 5.3 1.2 2 . . . 1 . 2 . 4.7
SUPV 5.0 --- . . . . . 1 . . 5.0
SELF 6.0 --- . . . . . . 1 . 6.0
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408
C O N F I D E N T I A L F E E D B A C K R E P O R T
8-2 Sample Manager 07/04
TABLE OF RESULTS
STANDARDS OF PERFORMANCE
ENCOURAGING PARTICIPATION
CLARITY OF COMMUNICATIONS
CLARIFICATION OF GOALS
PROVIDING FEEDBACK
MANAGING CONFLICT
MANAGING COSTS
SAMPLE
PERSUASIVENESS
PERSONAL DRIVE
TEAMBUILDING
COACHING
A. B. C. D. E. F. G. H. I. J. K. L. M. N. O. P. Q.
Rating by REPORTS
# of surveys processed: 5
Average 4.70 4.95 5.52 4.68 5.44 4.79 4.65 4.84 4.80 4.40 4.53 5.26 5.68 4.67 5.02 3.80 4.45
SD 0.93 0.76 0.61 1.01 0.43 0.82 1.07 0.70 0.96 1.19 1.01 0.53 0.41 0.70 0.51 0.69 1.18
Centile 32 38 53 26 42 34 23 34 42 27 27 32 47 45 28 69 25
PreCentile 9 21 18 8 10 19 11 16 17 15 15 7 19 25 11 63 14
Rating by PEERS
# of surveys processed: 5
Average 5.17 5.81 5.78 5.33 5.75 5.68 5.20 5.34 4.83 4.75 5.75 5.40 5.75 4.75 5.00 4.36 5.42
SD 1.04 0.24 0.80 0.70 0.79 0.79 0.74 0.29 0.76 0.65 0.65 1.43 0.68 0.74 0.84 1.09 0.50
Centile 45 67 61 42 54 65 37 50 41 36 64 40 48 44 36 79 44
PreCentile 36 37 51 37 39 33 41 49 44 33 58 46 38 46 23 74 37
Rating by SUPV
# of surveys processed: 1
Average 5.00 5.75 5.60 4.75 5.75 4.20 5.75 4.40 5.00 4.00 5.25 5.80 6.00 4.00 4.00 4.00 5.67
SD --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Centile 33 61 47 16 53 11 54 12 39 11 38 50 49 12 6 71 43
PreCentile 29 32 42 7 16 34 2 14 17 11 5 10 15 18 8 88 8
Rating by SELF
# of surveys processed: 1
Average 5.50 6.00 5.40 6.20 6.00 5.80 5.50 6.40 5.75 5.00 6.00 6.00 6.00 5.60 6.25 3.00 7.00
SD --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Centile 55 76 37 73 65 59 46 81 66 33 72 60 57 82 76 43 91
PreCentile 75 44 28 63 34 59 34 73 66 85 61 78 57 92 76 89 68
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408
C O N F I D E N T I A L F E E D B A C K R E P O R T
9-2 Sample Manager 07/04
OPEN-ENDED COMMENTS
Reports
u Survey received; no comment provided.
u Survey received; no comment provided.
u Survey received; no comment provided.
SAMPLE
u Survey received; no comment provided.
u Survey received; no comment provided.
Peers
u Survey received; no comment provided.
u Survey received; no comment provided.
u Survey received; no comment provided.
u Survey received; no comment provided.
u Survey received; no comment provided.
Supv
u Survey received; no comment provided.
Self
u Survey received; no comment provided.
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408
C O N F I D E N T I A L F E E D B A C K R E P O R T
10-2 Sample Manager 07/04
ACTION PLAN
Summarize your feedback from each rater below (Include question #'s for further investigation.)
SAMPLE
List Key Challenges
SUPERVISOR
List Key Strengths
How does your Supervisor feedback differ from your Direct Reports and Peers feedback (Associates if combined)?
What does the difference mean to you?
Given the perceptions of your raters, where should you focus your development efforts to achieve your professional goals?
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408
C O N F I D E N T I A L F E E D B A C K R E P O R T
07/04 Sample Manager 11-1
WHERE YOU ARE
ADDITIONAL RESOURCES
About this Report Many resources that can aid in developing your Action Plan are readily
available to you. Become aware of the people in your immediate
Change Analysis environment who can help you. Look around your local community for
training centers with programs and material for adult and continuing
Centile Plot
education. Here are a few suggestions:
u Consider your colleagues and peers as mentors. Who do you know is that
Raw Score Plot accomplished in the areas you want to develop? Watch those people and talk
SAMPLE
with them about how they have developed their skills.
Centile Highlights
u What is your preferred learning style? Certain personality and preference
Summary of Strengths/Soft Spots assessments can be illuminating about your personal style of learning.
Knowing your style can help you shape your development plan.
Open-Ended Comments
Online Action Planning Resources
Action Plan If you were a participant utilizing the Assessment Portal(tm), refer to the "Postwork"
section of the portal site for action planning resources.
u Additional Resources
Online Resources
name product
http://www.boothco.com/resources/articles.html
http://www.boothco.com/resources/books.html
http://www.amanet.org
http://www.astd.com
Interested in other survey products from The Booth Company? Click on the URL Below
http://www.boothco.com/surveyseries/
Copyright © The Clark Wilson Group, Inc. The Booth Company, Boulder, CO (303) 581-1408