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Running Head: IMPROVING REVENUE WITH EMERGING TECHNOLOGY

Improving Revenue With Emerging Technology

For KTM Services

Jasmine K.L. Abe

Office Administrative Technology

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TABLE OF CONTENTS

TITLE PAGE ….. 1

TABLE OF CONTENTS ….. 2

ABSTRACT ….. 3

BACKGROUND INFORMATION ….. 4

NEEDS ….. 4

ANALYSIS CHART ….. 5

ANALYSIS TECHNOLOGY A ….. 5

ANALYSIS TECHNOLOGY B ….. 6

CONCLUSION ….. 6

REFERENCE PAGE ….. 7

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IMPROVING REVENUE WITH EMERGING TECHNOLOGY

Abstract

This paper explains how new technology can help to improve the revenue of the business.

Currently, there is a lot of new businesses and companies that are making new emerging

technologies to help other businesses improve the amount of profit they make. Every year, there

is more competition between businesses because they all try to have the best and most beneficial

types of emerging technologies that could potentially help their business grow faster. In this

paper, KTM Services is a wholesale snack company that could use some emerging technologies

to help their business grow even more than it already is. There are two specific emerging

technologies in this paper, a self-ordering kiosk, and an inventory management software.

Keywords: Emerging Technology, Self-Ordering Kiosks, Inventory Management Software

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IMPROVING REVENUE WITH EMERGING TECHNOLOGY

Improving Revenue With Emerging Technology

For KTM Services

In 1994, a man named Thanh decided to create snack company in Hawaii because he felt that

there was not enough local snacks sold in Hawaii. With his wife (Kamei) and mother (Moui) he

was determined to make the company larger and created KTM Services. When Thanh gave

people snacks, he said “enjoy!” That is why the company branded their snacks with Enjoy

Products. KTM Services is also a private company owned by the three family members. Their

mission through their company is to provide quality snacks for their loyal customers. Therefore,

they created the slogan, “It’s time to enjoy life!” Today, they own a large warehouse in

Honolulu, Hawaii and snacks are sold and distributed to all kinds of all purpose stores like Longs

and Walmart.

NEEDS

When I went to their warehouse in Honolulu, Hawaii, they had all sorts of snacks everywhere

with forklifts all around. At the same time, they were trying to organize and package snacks in

the back. It was definitely a busy warehouse with a lot of people. I think something they

could’ve done to improve their warehouse was to make everything more organized and in-order.

To fix this problem, I propose the use of an inventory management system. I found the SkuVault

inventory management system that allows medium sized businesses to keep their warehouse in

order and they will know where all their different products are at all times.

ANALYSIS

Technology A Technology B
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Tech: SkuVault Inventory TouchBistro Self Ordering

Management System Kiosk

Costs:

Initial Outlay: Computer to use software on Ipad or tablet to use software

Imac: $1,099 on
Ipad: $329
Hardware with the system
bundle $105/month

Ongoing Cost: (month/year) $239/$2868 $69/$828

Benefits 1. 90% fewer out of 1. 2x more revenue

stocks
2. 87% faster fulfillment
3. 83% less mis-ships
4. 30% labor costs
2. Organized and easy
use for customers
3. Higher chance of the
customer buying more
food
4. Allows for payment
flexibility
5. Fewer amount of
workers

Technology A

Tech. A is called SkuVault. SkuVault is a software on the computer that allows the owners of

the store keep track of their inventory and also keep track of their sales and shippings. I think

that this will be a good technology because they allow for the large warehouse like the KTM

warehouse to keep track of all their shipping and where their inventory is at all times. The

SkuVault System was made in 2011 with constant updating and re-modeling of the systems to

make it better for the customer’s needs.

Technology B
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Tech. B is called the TouchBistro Self Ordering Kiosk. This self-ordering kiosk is a system that

allows for the customer to order whatever they want without having to be rung up by a cashier

which also benefits the company because less people need to be hired. In a warehouse setting,

people can use this technology to place their order outside of the warehouse and someone can

bring it out to them if they don’t want to order online or find specific products inside another

store like Longs. This will help their revenue go up because along with selling their products to

other stores to sell and online ordering, they can sell their products straight from their Honolulu

location. TouchBistro is founded in 2010 also with constant updates of their system. I think that

this is an emerging technology because not a lot of people and stores use systems like this to

increase their revenue. Customers will also be able to pay with more than cash.

Analysis:

In conclusion, I think that the best technology between these two will be Technology A which is

the SkuVault system. I think that technology a is better than technology b because SkuVault

allows for the owner to keep better track of the warehouse and of the inventory. It will also help

them to make correct shippings and correct orders.

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REFERENCES

Enjoy Snacks Aloha! (n.d.). Retrieved April 12, 2019, from https://www.enjoysnacks.com/

IPad Restaurant POS System. (n.d.). Retrieved April 12, 2019, from https://www.touchbistro.com/

Warehouse Management System Software. (n.d.). Retrieved April 12, 2019, from

https://www.skuvault.com/