Quality Control Problems

1. Calculate the UCL & LCL for the following table, and graph x-bar & R chart.

Samples
1 2 3 4
5.11 5.15 5.09 5.13
5.1 5.12 5.09 5.12
Observations
5.11 5.1 5.15 5.08
5.08 5.11 5.11 5.12

2. Problem 3, page 455.

Checkout time at a supermarket is monitored using a mean and range chart. Six samples of
n=20 observations have been obtained and the sample means and ranges computed:

Sample Mean Range Sample Mean Range

1 3.06 0.42 4 3.13 0.46
2 3.15 0.5 5 3.06 0.46
3 3.11 0.41 6 3.09 0.45

a. Using the factors in the table, determine UCL and LCL for mean & range chart.
b. Is the process under control?
c. (Not in the book) If a new sample is collected and the mean is 3.02 and the range is
0.5. Is the process under control?

3. Pepsi wants to conduct a study to determine whether their process is under control or not. For
that reason, a sample of six bottles are collected and measured by the quality manger five
times a day.

1 2 3 4 5 6
1 10 9 13 10 12 10
2 9 9 9 10 10 12
3 10 11 10 11 9 8
4 9 11 10 10 11 10
5 12 10 9 10 10 8

a. What is the sample size and what is the number of samples?

b. Given the table above, draw a conclusion about the process.
 c. If the flowing sample is given, ( 12, 12, 12, 12, 13, 11), what would your conclusion
be?

4. A Quality Analyst wants to construct variable control chart to check if the packaging process
is under control. Below is information about the five samples selected by the quality analyst

Sample X-bar R

1 8.51 0.44

2 8.37 0.58

3 8.42 0.66

4 8.61 0.47

5 8.54 0.60

If the lower control limit for X-bar chart is 8.34, what is the sample size?