Nidhi Dave

EDUCATION
Bachelor of Science in Human Resources Development December 2019
University of Houston-Houston, TX
GPA: 3.85

RELEVANT COURSEWORK
-Organizations Decisions in Technology -Needs Assessment in HRD -Human Resources in Technology
-Instructional Design in HRD -Introduction in Training and Development -Global HRD

WORK EXPERIENCE
Edward K. Chan Medical Group, Houston, TX
Optometric Tech and Office Assistant : 12/2014-Present
 Performed front desk duties including scheduling appointments, typing letters and correspondence for the
doctor, and answering incoming calls daily
 Researched and evaluated patient insurance, to interpret and analyze explanation of benefits
 Performed vision test and diagnostic procedures including Refraction, Visual Field test, and Fundus photo on
patients
 Expedited the patient check in and checkout processes by reviewing appointment status using electronic
appointment system to view information regarding appointment, insurance, and history
 Collected office visit payments and communicated to clinic staff regarding factors impacting the patient visit
and general clinic patient flow
 Accurately updated patient demographic and financial information
 Trained 6 employees to pre-check patients, perform tests, and front desk duties
SKILLS
 Microsoft Office: Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook
 Proficient in Python, HTML, Java, C++
 Scheduling Software: Medisoft
 Fluent in English, Gujrati, Hindi, and Marathi
HONORS
 Dean’s Honor List: 2016-2018
 Academic Excellence Scholarship, 2017 and 2018

ACTIVITES
Ekal Vidyalaya: A Non-Profit Organization 6/2015- Present
 Assisted the team in organizing and planning fundraising events for the organization
 Actively sold event tickets and raised funds for over 900 schools in rural villages in India
Student Society of Human Resource Development Member 2017-Present
 Participated in corporate visits
 Student volunteer at Houston Food Bank and Houston Children’s Festival

Hospital volunteer at Memorial Hermann Hospital 06/2014-08/2014

4hrs/week
 Assisted patients and their families at information desks
 Provided directional assistance to patients and escorted them through the hospital
 Supported the nursing department by answering incoming calls from patients’ rooms
 Utilized computer and clerical skills in office environment
 Assisted in discharging patients