Rachel A.

Holway
(609) 675-4946 | Rachelaholway@gmail.com | www.linkedin.com/in/rachelaholway

SUMMARY
Eager and motivated higher education professional seeking a position with a strong focus on enrollment
management. Experienced in both student and academic affairs with a robust background in a variety of
higher education administrative roles.

EDUCATION
Montclair State University | Montclair, New Jersey Expected May 2019
Master of Arts: Educational Leadership: Higher Education

Montclair State University | Montclair, New Jersey May 2014

Bachelor of Arts: Justice Studies: International Justice and Justice Systems

PROFESSIONAL EXPERIENCE
New Jersey City University | Jersey City, New Jersey February 2019-Present
Assistant Director, Graduate Admissions
 Assures coordination of recruitment and admission activities between University Admissions and
the individual college’s graduate programs by acting as a liaison between University Admissions
and the colleges, establishing and maintaining effective communication channels, coordinating
the roles of the colleges in the recruitment and admission process, and assuring effective
communication of policies, procedures, and requirements.
 Provides faculty with training on policies and technology necessary to review applicant files.
 Ensures the constant flow of graduate application review by monitoring the status of applicant
files and maintaining constant communication with faculty reviewers.
 Manages prospective student inquiries, including monitoring general email account and ensuring
new prospects are entered into the CRM system.
 Assists with developing and implementing communication campaigns for prospects, applicants
and admitted students.
 Advises potential students on admission requirements, policies and procedures.
 Collaborates with Associate Director and faculty to organize and attend day, evening and online
recruitment events, both on and off campus. Prepares clear, technically sound, accurate and
informative reports containing findings, conclusions and recommendations.

Montclair State University | Montclair, New Jersey

Program Assistant, College of Education and Human Services January 2018 – February 2019
● Provide academic advisement, enrollment management, and support of incoming graduate
students.
● Co-coordinate the Higher Education Mentorship Program; develop alumni support and outreach.
● Assist with the planning of events such as New Student Orientation, Graduate Open House,
Capstone Information Sessions, and Capstone Mini-Conference; Coordinate and maintain the
Internship Database and Capstone Database.
● Assist with marketing initiatives; including social media outreach, communication with regional
institutions as well as internal communications at Montclair State University.
● Provide teaching assistance for Capstone course including discussion prompts, course structure,
and syllabus organization.
● Assist with the production of the Educational Leadership Higher Education Digital Magazine;
write articles, create templates and advertisements, and assist with layout, design and content.
Ramapo College of New Jersey | Mahwah, New Jersey
TAS Pathways Program Coordinator, Interim TAS Career Advisor. September 2018-February 2019
● Review and revise student job documents (resumes, cover letters, CV).
● Assist students with researching possible job opportunities unique to their interests and abilities.
● Present to groups of 25+ students weekly with self-assessment tools utilizing Focus2 Portal to
gain a better understanding of their work interests and personality.
● Plan and present workshops and seminars in resume writing, interviewing techniques, job search
strategies, business communication, employer expectations, networking and social media, and
other career-related topics.
● Compile and analyze student tracking data to identify patterns, draw conclusions, and make
recommendations for program adherence and improvement.
● Prepare and disseminate periodic student Pathways progress reports to Associate Director and
other Enrollment managers within the institution.
● Analyze data to develop and implement short and long term plans for completion of Pathways.
● Access data in Starfish (Connect) and Handshake to track student progress on an ongoing basis.

Bloomfield College | Bloomfield, New Jersey

Academic Support Coach June 2017 – June 2018
● Tracked and coached a cohort of 40+ at-risk and Satisfactory Academic Progress (SAP) students
while helping identify barriers to success.
● Established rapport with students and learned their individual stories, needs, and interests and
used positive communication strategies to motivate students to reach their goals.
● Assist with the organization and facilitation of various workshops to promote college success.
● Track and analyze student records to personalize coaching sessions for academic success.

PROFESSIONAL DEVELOPMENT & ASSOCIATIONS

● Alpha Epsilon Lambda: National Honor Society for Graduate and Professional Students
● NASPA: Student Affairs Administrators in Higher Education

SOFTWARE FLUENCY
● Colleague® by Ellucian
● PeopleSoft
● Hobsons
● Handshake: Career Management System
● VMock
● Slate
● Starfish Solutions
● Banner Recruiter
● Microsoft Office & Google Drive Applications