10/3/2018 Changing Passwords on IP Cameras | Hikvision US | The world’s largest video surveillance manufacturer

Search us.hikvision.com

(/)

Blog (/En/Blog) Authorized Distributors (/En/Partners/Authorized-Distributors) Partner Login USA

Home (/En) Support & Resources (/En/Support-Resources) Announcements (/En/Announcements/Press-Mentions) Partners (/En/Partners/Ae-Partner)
About (/En/About/Hikvision-Global) Contact (/En/Contact-Usa)
Home (/en) > Support & Resources (/en/support-resources) > Cybersecurity Center (/en/support-resources/cybersecurity-center) > Changing Passwords on IP Cameras
CAMERAS (/EN/PRODUCTS/CAMERAS) VIDEO RECORDERS (/EN/PRODUCTS/VIDEO-RECORDERS) VIDEO MANAGEMENT (/EN/PRODUCTS/VIDEO-MANAGEMENT)

MACHINE VISION (/EN/PRODUCTS/MACHINE-VISION) ACCESSORIES (/EN/PRODUCTS/ACCESSORIES) PRODUCTS (/EN/PRODUCTS/MORE-PRODUCTS)

CHANGING PASSWORDS ON IP CAMERAS
PRODUCT SELECTOR
Changing Passwords on IP Cameras
When choosing a password for an IP camera, choose one that is not easily guessed by others. We recommend complex passwords that contain
uppercase and lowercase characters, numbers, and special characters such as @, #, $ etc.

The newest versions of rmware will generate a popup message prompting you to change the password when logging into an IP camera with a
default password. If you are using the new rmware and you do see this popup message, Press OK, and skip to step #3 in the instructions
below.

To change the password on an IP camera:

1. Log into the camera using Internet Explorer or Firefox web browsers with the current administrator password. If prompted to install the
plugin (or to allow the plugin to run), follow the prompt to proceed with the password changing procedure.
2. After logging into the camera, go to the Con guration tab. In this tab, go to Basic Con guration then Security.
3. Choose the desired user and click on the Modify button. A Modify User window will appear.
4. Enter the new password. Below the new password eld an assessment bar will indicate the password strength. You should create a
strong password.
5. After entering the new password, con rm the password by re-entering it in the con rm eld.
6. Click OK.

Click here (https://www.youtube.com/watch?v=ZNGaytWSpUE) to see a video tutorial on the above steps.

Changing Passwords on DVRs and NVRs

When choosing a password for a DVR or NVR, choose one that is not easily guessed by others. We recommend complex passwords that
contain uppercase and lowercase characters, numbers, and special characters such as @, #, $ etc.

The newest versions of rmware will generate a popup message prompting you to change the password when logging into a DVR or NVR with a
default password. If you are using the new rmware and you do see this popup message, Press OK, and skip to step #3 in the instructions
below.

To change the password of a DVR/NVR:

1. Log into the DVR/NVR using the current administrator password.
2. Go to Main Menu, and then go to System Con guration.
3. From the sub-menus on the left click User. This will display all the user accounts currently enrolled in the DVR/NVR.
4. Choose the desired user and click the Edit icon, which looks like a Pencil.
5. Enter the current password in the Old Password eld, then place a checkmark in the Change Password checkbox.
6. Enter the New password. Next to the Password eld an assessment bar will indicate the password strength. You should create a strong
password.
7. After entering the new password, con rm the password by re-entering it in the con rm eld.
8. Please make sure not to alter the User’s MAC address or User’s IP address elds. These settings will restrict access to the unit.
9. Click OK.

Click here (https://www.youtube.com/watch?v=ZNGaytWSpUE) to see a video tutorial on the above steps.

FURTHER ASSISTANCE
If you need further assistance with changing passwords, technical bulletins, or related downloads, please contact Hikvision USA Technical
Support at 909-612-9039 (phone) or techsupport.usa@hikvision.com (mailto:techsupport.usa@hikvision.com) (email). For Hikvision Canada
Technical Support, call 855-655-9888.

SUPPORT & RESOURCES

https://us.hikvision.com/en/support-resources/cybersecurity-center/changing-passwords-ip-cameras 1/2
10/3/2018 Changing Passwords on IP Cameras | Hikvision US | The world’s largest video surveillance manufacturer

Search us.hikvision.com CYBERSECURITY CENTER (/EN/SUPPORT-

RESOURCES/CYBERSECURITY-CENTER)

BEST PRACTICES (/EN/SUPPORT-

RESOURCES/CYBERSECURITY-
CENTER/BEST-PRACTICES)

CHANGING PASSWORDS (/EN/SUPPORT-

RESOURCES/CYBERSECURITY-
CENTER/CHANGING-PASSWORDS-IP-
CAMERAS)

HARDENING GUIDE (/EN/SUPPORT-

RESOURCES/CYBERSECURITY-
CENTER/HARDENING-GUIDE)

PASSWORD RESET (/EN/SUPPORT-

RESOURCES/CYBERSECURITY-
CENTER/PASSWORD-RESET)

REPORT AN ISSUE (/EN/SUPPORT-

RESOURCES/CYBERSECURITY-
CENTER/REPORT-ISSUE)

SECURITY NOTICES (/EN/SUPPORT-

RESOURCES/CYBERSECURITY-
CENTER/SECURITY-NOTICES)

UPDATING FIRMWARE (/EN/SUPPORT-

RESOURCES/CYBERSECURITY-
CENTER/UPDATING-FIRMWARE)

DOCUMENTATION (/EN/SUPPORT-
RESOURCES/DOCUMENTATION/CATALOG)

DOWNLOADS (/EN/SUPPORT-
RESOURCES/FIRMWARE)

LEARNING & DEVELOPMENT

(HTTPS://WWW.HIKVISIONLEARNING.COM/)

NEW PROJECT SUPPORT (/EN/NEW-

PROJECT-SUPPORT)

WARRANTY RMA (/EN/SUPPORT-

RESOURCES/WARRANTY-RMA/RMA-
POLICY)

HIKVISION OUR PRODUCTS SUPPORT & RESOURCES

Awards (/en/about/awards) Cameras (/en/products/cameras) Downloads (/en/support-resources/ rmware)

Blog (/en/blog)
Contact Us (/en/contact-usa)
Cybersecurity Webinar
(https://www.youtube.com/playlist?
list=PLLujcK78Xto9TVoPm4BjtBr-fjZL2ZAEM)
Cybersecurity Center (/en/support-
resources/cybersecurity-center)
Video Recorders (/en/products/video-recorders) Documentation (/en/support-
Video Management (/en/products/video-management) resources/documentation/catalog)
Accessories (/en/products/accessories) Warranty RMA (/en/support-resources/warranty-
rma/rma-policy)
More Products (/en/products/more-products)
Training (https://www.hikvisionlearning.com/)
Discontinued Products
(/en/products/discontinued_products)
PARTNERS

Authorized Distributors (/en/partners/authorized-

NEWSLETTER distributors)
Subscribe to our HikWire (/en/sign-our-newsletter) Technology Partners (/en/partners/technology-
partners)

© Hangzhou Hikvision Digital Technology Co., Ltd. All Rights Reserved.

https://us.hikvision.com/en/support-resources/cybersecurity-center/changing-passwords-ip-cameras 2/2