Professional Documents
Culture Documents
From
Jaipur (Rajasthan)
ACKNOWLEDGEMENT
No project report ever reflects the efforts of a single individual. The report owes
its existence to the constant support and guidance of a number of people. I am
grateful to all of them.
I owe a never-ending debt of gratitude to the Branch Manager Mr. Rahul Gupta of
HDFC Bank, Vidhyadhar Nagar and for their expert guidance and support.
I would like to thank all the respondents for giving their valuable time and
providing useful information.
I am also grateful to all those who have either directly or indirectly contributed
towards the completion of the project, for their support and encouragement.
Saloni Todwal
DECLARATION
I do hereby declare that the Summer Training Project Report titled “Digitalization
in Banking services(in context to HDFC Bank)” submitted by me towards the
partial fulfillment of the requirement of Master of Business Administration,
exclusively prepared and conceptualized by me and is not submitted to any other
Institution or University or published anywhere before for the reward of any
Degree/Diploma/Certificate. It is the original work of mine and has not been
obtained from any other part.
RESEARCH METHODOLOGY
Research methodology is the process used to collect information and data for the
purpose of making business decisions. The methodology may include publication
research, interviews, surveys and other research techniques.
Research Design
A research design serves as a bridge between what has been established (the
research objectives) and how to accomplish these objectives. In fact, the research
design is the conceptual structure within which research is conducted; it
constitutes the blueprint for the collection, measurement and analysis of data.
More explicitly, the design decisions happen to be in respect of:
Research Type:
In this report I have used Descriptive research technique.
Sampling Design:
For my survey I have used Convenience sampling technique.
SAMPLE SIZE - Sample of 100 people was taken in order to conduct the research.
SECONDARY DATA is the data which are available in the form of fact and figures.
The sources of secondary data are:
Websites
Magazines
Articles