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5/6/2019 Skills Based Resume - Google Drive

Sabrina Burns
36161 Clayton Center Road
Clayton, New York 13624
(315) 408-8819
sabrinaburns96@yahoo.com
Objective: To obtain a career in the field of Forensic Pathology.
Professional Profile
● Skilled professional with over four years of customer service experience.
● Training with money management and dealing with difficult customers.
● Manage difficult situations in high-stress environments.
● Keep positive attitude despite circumstances; works hard to keep customers
satisfied.
● Patient individual with skills in cooperation and working on a team of
diverse people.
Summary of Skills
Communication skills Conflict resolution Problem Solving Customer Service
Cooperation Money handling Patience Teamwork
Positive attitude Analytical Thinker Empathy Conflict resolution

Work Experience
Customer Service
● Successfully multi-tasked in a fast paced environment; managed long lines,
difficult customers, and successfully got customers through the line quickly.
● Was able to adapt to changes quickly and efficiently.
● Resolved customer complaints by listening, identifying the source of their
problems, and taking corrective actions.
● Praised as “friendliest worker” by management and customers alike.
Sales
● Consistently generated additional revenue by upselling with product
knowledge and friendly sales techniques.

Work History
Sandwich Artist, Clayton Subway, Clayton, NY September 2018-Present
Ice Cream/ Sub Maker, The Scoop, Clayton, NY June 2018- August 2018
Sandwich Artist, Clayton Subway, Clayton, NY June 2015- August 2016

Education
Advanced Regents Diploma with Science Mastery Anticipated June 2019
Internship at LaFargeville Central School District
Volunteer Experience
Memorial Day Parade Band Member 2013-2019

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