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R- The six sigma is based on the use of statistical tools, to be able to define the
changes and variations in all the processes, in which the management has the
power to change the processes.
- This methodology has 5 steps that are define, measure, analyze, improve
and control
- - Define: the practitioners defining the process, and asking what the clients
are and what their problems are, and the key elements of the processes
- - Measure: define a measurement system for the data that is collected
- - Analyze: the collected data is analyzed to provide information about the
processes and find the causes of the problems
- - Improve: in this case it is to change the processes or steps in the
processes that generate delays, and in this step you can define if the
changes were correct or another analysis is needed for more changes
- - Control: in this step the necessary changes have already been defined,
and what is done in tracking and thus show that these changes were
correct.
R- In my project I think that I would choose the lean theory of thought, since it
seems to me that it is the most complete, and it is the one that could improve
each one of the processes, since for example in the company where I am working
at this moment , it would be a good method to be able to identify all the steps of
the processes we handle and thus be able to identify what is being done well, what
processes are over and therefore which we could eliminate.
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